
Checklist: How to refresh an outdated business website
Embed Image
If you already have a business website but it hasn’t seen a lot of love recently, consider doing a website refresh. By refreshing your website, you ensure that new and existing customers who visit are getting the best experience possible, which leads to more sales.
Related: How to start an online business
Use a website refresh checklist
If you are giving your business website a refresh, there are some simple things to keep in mind that will make a big impact on your site. Checking off these items is a quick way to address anything on your site that might be hindering its performance or turning potential customers away.
Website refresh checklist
- Check that your website has correct and up-to-date information on every page
- Check that all buttons on your website are working correctly
- Make sure all plug-ins are working correctly
- Check for formatting, grammar, and punctuation mistakes
- Replace poor quality and/or stock images wherever possible
- Check that all calls to action use active verbs that entice users to click
- Check your website’s user experience (UX) design. Is it easy for users to navigate your site and find what they need?
- Make sure your website is mobile friendly using this Google tool
- Test the site speed on each of your website pages using this Google tool
Study competitors’ sites
Another good way to make sure your business website is up to par, is by checking out what your competitors’ sites look like. To do this, make a list of your top competitors and then look up their websites on Buzzsumo or UberSuggest. Type in the web address of your competitor and you will get instant information on how their site is performing. This is a good first step because you don’t want to emulate sites that are doing worse than yours.
A good way to tell if a competitor site is doing well is by looking at their domain authority. If that number is higher than yours, that means they’re doing something on their website that makes it more relevant to customers and Google.
Things to look out for in this report are:
- What are my competitors’ highest converting pages and how can I learn from them?
- Does it require fewer clicks for a customer to make a purchase on my competitors’ websites? If so, what can I do to decrease the number of clicks it takes to purchase on my site?
- What industry-related keywords are they ranking for? How can I update my website to rank for the same keywords so that potential customers have an easier time finding my site?
Dig into your website’s analytics
If you don’t track your website’s analytics yet, now is a good time to start. Sign up with Google Analytics for a free, basic account. If you’re looking for more advanced features, you will have to pay a monthly fee. But many of the metrics you need are accessible with a basic account, such as pageviews, unique pageviews, average time on page, entrances, bounce rate, and exit rate. This is enough information to get started analyzing your website traffic.
Use this cheat sheet to remember what each of these metrics means and how it effects your website.
A good business website requires maintenance. You can incorporate these steps into a quarterly audit of your website, for instance, to ensure its health and accuracy.
Looking for more ways to improve your business? Check out the Grow Your Business page to find more tips and tools to help your reach your business goals.
Protect the business you’ve worked so hard to build. Get a fast, free quote and your business could be covered today.
Related Articles

Remote work: Working remotely pros and cons
Remote work: Working remotely pros and cons
After navigating a heavy virtual workplace over the past few years, see what we've learned, the pros and cons of remote work, and see if it's the right choice for your company.
Read More
Preparing your small business for the holidays
Preparing your small business for the holidays
Get your small business ready for the holiday season with this comprehensive checklist. Ensure that you're prepared for the busiest time of the year!
Read More
Small business new year checklist
Small business new year checklist
Whether you're starting a new business or looking to improve an existing one, this guide will help you prepare your small business for the upcoming year.
Read MoreWe provide tailored insurance for the specific risks you face, so you can take the right risks to grow your business.