Manage Your Policy



Manage your policy


Hiscox rated 4.8 / 5
Rated 4.8 / 5

Make Changes to Your Policy

It's easy to make changes to your policy. All we require is your policy number and email address to get started.

Need an ACORD or Certificate of Insurance for an Additional Insured or a future job/client?

An ACORD is an internationally recognized certificate of insurance that summarizes essential information about your policy.

You can easily customize your ACORD/COI with your client or landlord's name and description of your business operations.

Get an ACORD >

Most changes can be completed within 1 business day through our online request form.

  • Request policy documents
  • Add an authorized person
  • Change business address
  • Change business name
  • Request a loss run
  • Request a waiver of subrogation
  • Update certificate holder
  • Submit documents
Make changes >

For certain policy updates, we require more information. Please call us to make the following changes.

  • Update a credit card
  • Update policy limits
  • Add an additional business location
  • Policy status inquiry
  • Cancel a policy

Need to File a Claim?

It’s not until you have to report a claim or a loss that you find out how important your insurance really is. We understand reporting a claim can be a nerve-racking time for a small business owner, which is why we make the process as easy as possible.

Go to Claims Center

Need Additional Help?

If you have any questions or would like to update your policy by phone, please call us at:
1-888-202-3007 (Monday – Friday, 7am – 10pm ET).


Comuníquese con nosotros y hable con un agente licenciado de seguros en Inglés o Español:
1-855-744-2300 (Horario de Lunes – Viernes, 9am – 10pm ET).

Don’t Have a Hiscox Policy?

Quote online or call a licensed insurance agent.