Policyholders
Manage your policy
Need an ACORD or Certificate of Insurance?
Get one in minutes.
An ACORD is an internationally recognized certificate of insurance that summarizes essential information about your policy.
All you need is your email address and policy number to immediately generate an ACORD for an additional insured or a client. It can be easily customized with your client or landlord's name and a description of your business operations.
Need to make changes to your policy?
Most changes submitted online can be completed the same day we receive them.
- Request policy documents
- Change policy documents delivery preference
- Add an authorized person
- Change business address
- Change business name
- Request a loss run
- Request a waiver of subrogation
- Update certificate holder
- Submit documents
Please call us to make the following policy updates.
- Update a credit card
- Update billing address
- Update contact information
- Update policy limits
- Add an additional business location
- Policy status inquiry
- Adjust your coverage
- Cancel a policy
Need to file a claim?
It’s not until you have to report a claim or a loss that you find out how important your insurance really is. We understand reporting a claim can be a nerve-racking time for a small business owner, which is why we make the process as easy as possible.
Hiscox CyberClear Academy
It is important for all businesses to stay on top of cyber security. One of the best ways to protect your business is with a ‘human firewall’ – educated employees who can prevent incidents before they happen. Hiscox CyberClear Academy is designed to do just that.
Since Hiscox is all about protecting small businesses, we're offering free access to Hiscox CyberClear Academy until July 31, 2021. After July it will be available exclusively to cyber policyholders.