Our award-winning claims service
available online 24/7
Reporting a small business claim is easy - however you choose to do it
Purchased your insurance through an agent or broker?
You can also report a claim by contacting them and letting them file the claim on your behalf.
Have a Workers Compensation claim?
Please follow the reporting instructions in your policy pack.
How the Claims Process Generally Works
For property losses covered by your Business Owners policy:
- Your claims representative will work with you and possibly our appraiser to evaluate damage and values.
- Once the value is agreed upon, the paperwork signed, and we receive your banking information, you should receive payment promptly.
For liability claims covered by GL, PL, or Business Owners policy:
- Your claims representative will work with you to appoint an experienced attorney, if necessary.
- Hiscox will work with you and your attorney to vigorously defend your business and its reputation. We will strive to do so in a manner that causes the least interruption to your business.