Our award-winning claims service
available online 24/7
Reporting a small business claim is easy - however you choose to do it
Purchased your insurance through an agent or broker?
You can also report a claim by contacting them and letting them file the claim on your behalf.
Have a Workers Compensation claim?
Please follow the reporting instructions in your policy pack.
How the Claims Process Generally Works
Workers Compensation claims follow a different process, but are handled in a timely manner providing guidance each step of the way.
For property losses covered by your Business Owners policy:
- Your claims representative will work with you and possibly our appraiser to evaluate damage and values.
- Once the value is agreed upon, the paperwork signed, and we receive your banking information, you should receive payment within 5 business days.
For liability claims covered by GL, PL, or Business Owners policy:
- Your claims representative will work with you to appoint an experienced attorney, if necessary.
- Hiscox will work with you and your attorney to vigorously defend your business and its reputation. We will strive to do so in a manner that causes the least interruption to your business.