Hiscox Appoints Melissa Hill as Head of Claims in the US

New York, NY

New York, NY – April 29, 2019 – Hiscox, the international specialist insurer, today announced the appointment of Melissa Hill as Head of Claims in the US. Hill, who has more than a decade of experience in claims operations, will oversee the strategic direction and performance of the company’s industry-leading claims service in the US. She will be based in Atlanta and will report to Steve Langan, Chief Executive Officer for Hiscox USA.

“Melissa is a seasoned insurance leader who has successfully managed and digitally transformed large, complex claims functions over her impressive career,” said Langan. “Her background and expertise will prove invaluable to Hiscox as we continue to enhance our claims capabilities and expand our offerings.”

Prior to joining Hiscox, Hill was the Chief Claims Officer at Blackboard Insurance Company, where she built an innovative claims operation that managed risks and exposures in real-time. Previously, she served as a Senior Vice President at AIG where she oversaw three major claims operations: Defense Base Act Federal Workers Compensation, Foreign Voluntary Workers Compensation and Vendor Services Workers Compensation. In this role, Hill revamped legacy systems and processes, which enhanced the overall claims process by making it electronic and paperless. She received her Bachelor of Science degree in political science from Texas Wesleyan University.

Hiscox USA provides a variety of specialty risk solutions, including a broad spectrum of E&O, GL, cyber and data security, media liability, management liability, crime, kidnap & ransom, terrorism and commercial property insurance products.

In the US, Hiscox is headquartered in New York, NY, with offices in Atlanta, GA; Chicago, IL; Chesapeake, VA; Dallas, TX; Las Vegas, NV; Los Angeles, CA; Phoenix, AZ; San Francisco, CA and White Plains, NY.


About The Hiscox Group

Hiscox is a global specialist insurer, headquartered in Bermuda and listed on the London Stock Exchange (LSE:HSX). Our ambition is to be a respected specialist insurer with a diverse portfolio by product and geography. We believe that building balance between catastrophe-exposed business and less volatile local specialty business gives us opportunities for profitable growth throughout the insurance cycle. It’s a long-standing strategy which in 2018 saw the business deliver a profit before tax of $137.4 million in a challenging year for insurers.

The Hiscox Group employs over 3,300 people in 14 countries, and has customers worldwide. Through the retail businesses in the UK, Europe, Asia and the US, we offer a range of specialist insurance for professionals and business customers as well as homeowners. Internationally traded, bigger ticket business and reinsurance is underwritten through Hiscox London Market and Hiscox Re & ILS. In the US, Hiscox underwrites admitted insurance products through Hiscox Insurance Company Inc., a Chicago-based insurer.

Our values define our business, with a focus on people, quality, courage and excellence in execution. We pride ourselves on being true to our word and our award-winning claims service is testament to that. For more information, visit www.hiscoxgroup.com.

Follow Hiscox USA on Twitter @Hiscox_USA and @HiscoxSmallbiz.

Media Contacts

Lou Casale
Hiscox USA
+1 646 442 8341
[email protected]

Gyawu Mahama
Hiscox USA
+1 678 781 6003
[email protected]