Hiscox appoints Leigh Hellrung as Chief Operating Officer in the US

Atlanta, GA – March 20, 2024 – Hiscox, the specialist global insurer, has announced the appointment of Leigh Hellrung to Chief Operating Officer in the US. Hellrung will serve on the Hiscox US Leadership Team and will report to Kevin Kerridge, CEO of Hiscox USA.

Bringing over 20 years of industry experience to the role, Hellrung will lead all aspects of the US operations across service delivery, strategy, transformation, data, and process excellence. Prior to Hiscox, Hellrung held customer experience, service delivery and strategic operations leadership roles with Farmers Insurance and Zurich Financial Services. In her most recent role, she was responsible for 500 employees and all aspects of the customer and agent service experience. Prior to that, Hellrung led enterprise-wide technology transformations in billing, payment, and customer experience domains. Hellrung earned her Bachelor of Arts degree from the University of Notre Dame and holds an MBA from the University of Pennsylvania Wharton School of Business.

“Leigh has earned a well-deserved reputation as an inclusive, transformational leader, with a glittering track record of creating best-in-class customer experiences,” said Kevin Kerridge, CEO of Hiscox USA. “She’s joining a team that shares her passion for delivering impactful touchpoints with our customers and crafting moments that matter, and I have no doubt that Leigh will be a driving force through our next phase of growth in the US business.”

Hiscox USA provides a variety of specialty risk solutions, including a broad spectrum of errors & omissions, general liability, cyber and data security, media liability, management liability, crime, entertainment, and terrorism insurance products.


About The Hiscox Group

Hiscox is a global specialist insurer, headquartered in Bermuda and listed on the London Stock Exchange (LSE:HSX). Our ambition is to be a respected insurer with a diverse portfolio by product and geography. We believe that building balance between catastrophe-exposed business and less volatile local specialty business gives us opportunities for profitable growth throughout the insurance cycle.

The Hiscox Group employs over 3,000 people in 14 countries, and has customers worldwide. Through the retail businesses in the UK, Europe, Asia and the USA, we offer a range of specialist insurance for professionals and business customers as well as homeowners. Internationally traded, bigger ticket business and reinsurance is underwritten through Hiscox London Market and Hiscox Re & ILS. In the US, Hiscox small business Insurance is underwritten either by Hiscox Insurance Company Inc., a Chicago-based insurance company, or a Hiscox Syndicate at Lloyd’s, London, which is available on a surplus lines basis through licensed surplus lines brokers.

Our values define our business, with a focus on people, courage, ownership and integrity. We pride ourselves on being true to our word and our award-winning claims service is testament to that. For more information, visit www.hiscoxgroup.com.

Media Contacts

Lucy Baines
Hiscox USA
+1 646 560 9399 
[email protected]

Hayley Susino
Hiscox USA
+1 646 452 2365   
[email protected]