Hiscox Announces Changes to US Distribution Leadership Team

New unified structure aims to create a better experience for customers, partners and brokers

New York, NY – June 23, 2021 – Hiscox, the international specialist insurer, has today announced changes to its distribution leadership team in the US to reflect its evolving strategy to serve small businesses with annual revenues of up to $100 million, and promote synergies between distribution channels.

Effective from June 2021, there are five changes to leadership roles that were made to share and leverage best practices, market positioning and talent, while maintaining individual team capabilities across the divisions.

  • Bob Gadaleta has been promoted to Head of Distribution. Gadaleta, formerly Head of Field, will move into a broader distribution role overseeing traditional and digital distribution channels. By owning the intermediated distribution space, Gadaleta will drive benefits for both brokers and partners, including faster turnaround times and improving the overall experience. Gadaleta will continue to be based in Atlanta.

Reporting to Gadaleta, three leaders have been appointed to drive value for distinct audiences, while improving and streamlining the overall trading process.

  • Jim Whetstone, Head of Digital Partnerships & Delegated Authority. Whetstone’s role has expanded from the management of digital partnerships, to also include traditional programs and facilities. Whetstone will be instrumental in building digital capabilities across all areas.
  • Ed Sanchez, Head of HUC and Brokerage Solutions. Sanchez will continue to focus on building the Hiscox Underwriting Center (HUC) while working with brokers and internal stakeholders to improve the sales processes. Sanchez will work to improve the flow of straight-forward risks into this trading model, helping to drive overall efficiency. 
  • Landon O’Hara, Head of Field. In addition to continuing to run the Southwest Region, O’Hara will lead our regional offices in this next phase of their evolution, overseeing both sales development and underwriting talent.

Additionally, Regine Fiddler has been promoted to Head of Direct. Alongside her role as Chief Marketing Officer where she maintains a keen focus on profitable growth, Fiddler will take charge of our direct-to-consumer channel as Head of Direct. 

Announced in January 2021, Hiscox’s strategy in the US is evolving, with a sharper focus on serving small businesses with annual revenues of under $25 million, where we continue to provide market-leading products and service. In most lines, including errors and omissions, cyber, entertainment and professional liability, we will continue to serve businesses with up to $100 million in revenue.


About The Hiscox Group

Hiscox is a global specialist insurer, headquartered in Bermuda and listed on the London Stock Exchange (LSE:HSX). Our ambition is to be a respected specialist insurer with a diverse portfolio by product and geography. We believe that building balance between catastrophe-exposed business and less volatile local specialty business gives us opportunities for profitable growth throughout the insurance cycle.

The Hiscox Group employs over 3,000 people in 14 countries, and has customers worldwide. Through the retail businesses in the UK, Europe, Asia and the USA, we offer a range of specialist insurance for professionals and business customers as well as homeowners. Internationally traded, bigger ticket business and reinsurance is underwritten through Hiscox London Market and Hiscox Re & ILS. In the US, Hiscox small business Insurance is underwritten by Hiscox Insurance Company Inc., a Chicago-based insurance company.
Our values define our business, with a focus on people, courage, ownership and integrity. We pride ourselves on being true to our word and our award-winning claims service is testament to that. For more information, visit www.hiscoxgroup.com.

Media Contact

Lucy Baines
Hiscox USA
+1 646 560 9399
[email protected]