General Liability Insurance

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What is General Liability Insurance?

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General Liability (GL) insurance, sometimes called small business liability insurance or commercial liability insurance, provides insurance coverage for your business against claims made by others including bodily injury, damage to property, or personal injury.

If someone comes to your place of business and is injured, a general liability policy could cover their medical costs. If someone else’s property is damaged and you are found to be responsible, the repair or replacement cost could be covered. And if someone’s reputation is damaged by something you or an employee said or wrote about them, the associated costs could be covered.

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Why do I need General Liability Insurance?

As a small business owner, you may be legally responsible if another person gets hurt or if their property is damaged while at your business or because of something you did. Make sure your business is properly protected against risks.

You should consider general liability insurance coverage if you or your employees:

Interact with clients face to face

If you visit a client’s place of work, or clients visit yours, there is always the possibility someone could get hurt and require medical treatment. General liability insurance could cover their medical costs.

Have access to customers’ property

If a customer’s property is damaged at your location or at a job site, general liability insurance could cover the cost to repair or replace it.

Use advertising to market your company

If you promote your company and accidentally use wording that is under copyright or trademark, business liability insurance could cover you if a claim occurs.

Require coverage in order to be considered for a project

If you propose or bid on certain contracts, liability insurance could be a condition of the contract award. Hiscox will provide you with a certificate of insurance (COI) to show that you meet the requirements.


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Professional liability (or E&O) insurance protects your business against claims of negligence, even if you haven't made a mistake.

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