Easily manage your Client’s policy

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Manage your client’s policy

Get a Certificate of Insurance, add an additional insured, change a payment method, and more.


Get a Certificate of Insurance (ACORD)

A certificate of insurance (also called a CoI or ACORD certificate) summarizes essential information about your policy. You may be asked to provide one by a client or landlord.

All you need is your email address and policy number to immediately generate an certificate of insurance for an additional insured or a client. It can be easily customized with your client or landlord's name and a description of your business operations.

Get a certificate

Online policy changes

The following changes can be requested online:

  • Request policy documents
  • Change policy documents delivery preference
  • Add an authorized person
  • Change business address
    (same state)
  • Change business name
  • Request a loss run
  • Request a waiver of subrogation
  • Update certificate holder
  • Submit documents

Request changes

Policy changes by phone

The following must be completed by phone:

  • Update a credit card
  • Update billing address
  • Update contact information
  • Update policy limits
  • Add an additional business location
  • Change business address
    (new state)
  • Policy status inquiry
  • Adjust your coverage
  • Cancel a policy

Call 1-866-283-7545

Need to file a claim?

It‘s not until you have to report a claim or a loss that you find out how important your insurance really is. We understand reporting a claim can be a nerve-racking time for a small business owner, which is why we make the process as easy as possible.

Quote online or call a licensed insurance agent


The use of this portal to obtain a premium quotation does not alter or change your relationship with Hiscox or your customer. At all times you remain broker for the applicant and not an agent of Hiscox.

Business insurance products are underwritten by Hiscox Insurance Company Inc., 30 N. LaSalle St., Suite 1760, Chicago, IL 60602. This information is provided to assist you in understanding the coverage we offer and does not modify the terms and conditions of any insurance policy, nor does it imply any claim is covered. Coverage is subject to underwriting and may not be available in all states. As of December 31, 2023, HICI had admitted assets of $1,787,363,617 and policyholders surplus of $498,167,705. Total liabilities were $1,289,195,912 (inclusive of $734,774,973 of loss reserves) and paid-up capital stock was $4,242,000.