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Small Business Claims Center



At the heart of our award-winning claims service is an obsession for not only meeting but exceeding the expectations of our customers.  


How we exceed customer expectations:


  • Passion for service: 8 out of 10 customers who have made a claim with Hiscox would recommend us.
  • Transparent claims process: We believe in being transparent about the claims process up-front so you can stop worrying about the unknown and get back to running your business.
  • Understanding of your business: We employ specialized claim professionals with experience handling claims in the types of businesses and industries we insure.
  • 24/7 claim reporting: We invite you to report a claim 24/7 online.




We want to hear from you:

At Hiscox, we’re always striving to find a better way. If you have any comments or suggestions on how we can do a better job servicing your claim, please email us at:

This information is provided to assist you in understanding the coverage we offer and does not modify the terms and conditions of any insurance policy, nor does it imply that any claim is covered. Coverages are subject to underwriting and may not be available in all states.

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