Financial Options for Hiscox District of Columbia Policyholders affected by COVID-19

Hiscox is here to support our customers through this challenging time and to provide you with premium payment options to help you keep your policy in force.

The District of Columbia Department of Insurance, Securities and Banking has issued Commissioner’s Order 03-2020 prohibiting all insurance carriers from terminating insurance contracts due to non-payment until June 8, 2020. In response to this mandate, Hiscox has voluntarily chosen to not process any cancellations for non-payment until June 15, 2020.

In addition, the Order allows District of Columbia policyholders with missed payments between April 27, 2020 and June 8, 2020 to request to pay those overdue amounts over a period of not less than 12 months beginning on July 9, 2020. Policyholders that would like to pursue this option must submit a request using the link below:

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You can also explore your payment options by calling this special toll-free number and speak to a Hiscox advisor:
1-855-975-6268 (Monday – Friday, 7am – 10pm ET).