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May 2014 - Customer Reviews

Extremely Satisfied!
May 30, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 30, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 30, 2014

"Fast service and very knowledgeable of what I needed to purchase."

Extremely Satisfied!
May 30, 2014

"Yes, I had Angela as my agent today, and she thoroughly explained everything that I was buying. She explained what the payments were, and she was very quick and efficient. I know why my coaching school recommends you as a company. Keep up the good work."

Extremely Satisfied!
May 30, 2014

"The lady who serviced me was very precise. She gave me all the information I needed immediately, and she explained all the details that were important to me without even asking me for them. So, I was very happy with what she did. She was simply great."

Extremely Satisfied!
May 30, 2014

"The professionalism of the agent and the quick response that I received were great."

Extremely Satisfied!
May 30, 2014

"They responded quickly, efficiently and sensitively to my needs."

Extremely Satisfied!
May 30, 2014

"Very professional and quick."

Extremely Satisfied!
May 30, 2014

"A very well laid out program for insurance. There are not too many obstacles. It is a very, very well designed program."

Extremely Satisfied!
May 30, 2014

"The agent I spoke to, Jorge, was really wonderful in explaining everything and taking care of my needs for my liability insurance. A very articulate, very patient and excellent agent."

Satisfied!
May 29, 2014

"The help was very straightforward, clear and thorough."

Extremely Satisfied!
May 29, 2014

"I was extremely satisfied today because Dorothy made everything very simple for me. The insurance is costing me very little, which is good for my budget, so I cannot be happier."

Satisfied!
May 28, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 28, 2014

"Very professional and knowledgeable. She did everything very nicely, and she was Very friendly and Well spoken. Thank you."

Satisfied!
May 28, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 28, 2014

"I had the right answer to all my questions, and the representative was very careful and helpful."

Extremely Satisfied!
May 27, 2014

"The representatives were friendly and professional."

Extremely Satisfied!
May 27, 2014

"The agent that I spoke to was very knowledgeable and helpful. He answered all the questions that I had, and I was very satisfied with the service. It was quick, painless and easy."

Extremely Satisfied!
May 23, 2014

"The representative was extremely helpful and very knowledgeable about her product. She answered all my questions and was very patient with me in explaining everything that I needed to know."

Extremely Satisfied!
May 23, 2014

"I received very prompt and courteous service. They handled my issue and took my info very quickly and very thoroughly. I'm very pleased."

Extremely Satisfied!
May 23, 2014

"The representative was very knowledgeable and made things simple and easy for me to understand what I needed as far as coverage goes. The whole process was a pleasure. Thank you."

Extremely Satisfied!
May 23, 2014

"I was very well serviced by the gentleman I talked to about the policy. He explained everything and made everything clear. He answered all of my questions, and I am very well satisfied."

Extremely Satisfied!
May 23, 2014

"I got a fast quote and the service was exceptional. I was able to purchase a policy very easily."

Extremely Satisfied!
May 23, 2014

"The representative was knowledgeable. She handled the questions that I posed and gave me the options that I need in the policy. For those reasons, I am extremely satisfied with the interaction. The only issue that I may have had is that I wanted her to do an automatic deduction from my checking account. She did not have that ability because I did not yet have my debit card but that is not her fault. It's just the way the system has been set up. I thank you for your time."

Extremely Satisfied!
May 22, 2014

"I was just very impressed with the speed of the entire transaction and the thoroughness of all the explanations I got. It was just a very, very easy process, not very usual for an insurance company."

Extremely Satisfied!
May 22, 2014

"The agent was very professional. She was very knowledgeable and very patient. She provided excellent customer service."

Extremely Satisfied!
May 22, 2014

"The agent was very knowledgeable. He helped me with all the issues that I had and all the questions that I had. They were able to find the right policy to my satisfaction."

Extremely Satisfied!
May 22, 2014

"The agent was very helpful, she was very professional, she was very thorough, and asked all the appropriate questions. She gave me a sense of comfort as I made this purchase."

Satisfied!
May 21, 2014

"I began to do the purchase of our general insurance on-line. I did not follow it up with a call and a quote number. Your customer service rep was extremely helpful processing and helping me get the policy sorted. He did a great job."

Extremely Satisfied!
May 21, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 21, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 20, 2014

"The agent, Sherry, seemed extremely knowledgeable. She knew exactly what she was doing and it was just cut and dry, quick and easy. She was really professional."

Extremely Satisfied!
May 20, 2014

"It is such a treat for me to actually be able to talk to somebody on the phone. I do everything through the internet, but the personal touch was marvellous. Sherry was really, really great, so thank you so much. I am looking forward to doing business with you and once again. Keep up the personal touch. Do not make it all work through computers, it really is nice to have somebody answer your questions and not have the frustrations of some type of internet situation. Once again, keep up the personal touch, I love it. Keep people working, thanks so much."

Extremely Satisfied!
May 20, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 20, 2014

"Everything was very easy, and Linda was wonderful. She was polite and wonderful."

Extremely Satisfied!
May 20, 2014

"They were very, very responsive getting my policy written. Very polite and professional."

Extremely Satisfied!
May 20, 2014

"Sherry was extremely informative and helpful."

Extremely Satisfied!
May 20, 2014

"I was very satisfied because it was very fast. Sherry was very, very professional and very quick to respond... exactly what we needed. We are very, very satisfied."

Extremely Satisfied!
May 20, 2014

"Very informative, good service, and immediate help."

Extremely Satisfied!
May 19, 2014

"The service was fast and efficient. The operator was knowledgeable about my existing quote and able to pull it up, so we completed the transaction."

Extremely Satisfied!
May 19, 2014

"The customer service representative was very knowledgeable. He took time and explained everything. He listened to the questions, and he explained different things between the policies that would be to my advantage."

Extremely Satisfied!
May 19, 2014

"Jorge was very professional, very helpful, and very patient. He had clear answers to everything that I had questions for, and he was able to make the changes to my policy that I wanted quickly and pain free."

Extremely Satisfied!
May 19, 2014

"Well, the woman who talked to me, and I hope you can get her name from my policy number, but anyways, she was fantastic, very thorough, and very helpful in answering every question. She offered information, and when I didn't know what I should do, she just was so helpful. She explained everything, and I answered every question completely and thoroughly, so I did understand it was very clear."

Satisfied!
May 16, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 16, 2014

"The price of completing an application and binding a policy was extremely efficient. The agent was very professional, quick and courteous."

Extremely Satisfied!
May 16, 2014

"It was quick, efficient and very helpful. Thank you."

Extremely Satisfied!
May 16, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 16, 2014

"They were very helpful."

Extremely Satisfied!
May 16, 2014

"Quick and efficient service. Very courteous service and very knowledgeable."

Extremely Satisfied!
May 16, 2014

"Yes, the agent I spoke to was very knowledgeable and very efficient. He stated all the questions clearly, and we were able to establish my policy requirements in a very short amount of time."

Extremely Satisfied!
May 16, 2014

"I was very happy with the amount of time it took to get back to me. I got a very prompt response. Everything was straightforward. I got my documents right away and Regina was very friendly and easy to deal with. I am really very satisfied with the process, and I am going to suggest it to other small business owners in the area because it is just such a nice and easy process."

Extremely Satisfied!
May 16, 2014

"Everyone that I interacted with at Hiscox was very friendly, professional and helpful. It was a very easy experience to get the professional liability insurance."

Satisfied!
May 16, 2014

"It was quick and easy. Very good coverage."

Satisfied!
May 16, 2014

"Simple, straightforward, knowledgeable responses. Helpful!"

Extremely Satisfied!
May 16, 2014

"The agent was prompt with her phone call. She gave me the information I required and was very helpful."

Extremely Satisfied!
May 15, 2014

"The guy on the phone was friendly and helpful. He did not take very long."

Extremely Satisfied!
May 15, 2014

"I am very satisfied with the speed of the response, the knowledge of the person taking my application, the availability of the product on-line, and the electronic availability of forms being sent to me. It is head and shoulders over my previous insurance agent. There is no broker, so it's nice dealing directly with the company and the underwriter. It was just overall positive tonight."

Extremely Satisfied!
May 15, 2014

"George was very clear, very easy to understand, very careful, and he did a very good job."

Extremely Satisfied!
May 15, 2014

"Yes, Susan was very informative, very thorough and very efficient. A pleasure to talk to!"

Extremely Satisfied!
May 15, 2014

"It was quick and easy, thank you."

Extremely Satisfied!
May 15, 2014

"Very polite, informative, professional and yeah!"

Extremely Satisfied!
May 15, 2014

"Oh, he was very polite, very informative and gave everything that I asked for. He had an answer for me immediately, and I was very happy with the service. Thank you."

Extremely Satisfied!
May 15, 2014

"It was very professional and very prompt. They gave me all the information I needed on the phone the first time I called without having to wait for any call backs. I'm very pleased with that as well as the price and the monthly fee."

Extremely Satisfied!
May 15, 2014

"I just got good timely advice. I shouldn't really say advice, but a good timely response to the questions. All were answered quickly and, I believe, accurately. I was very happy."

Extremely Satisfied!
May 15, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 15, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 15, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 15, 2014

"It was fast, easy and very understandable, thanks."

Extremely Satisfied!
May 14, 2014

"She was very professional and she explained everything... very helpful. She made it an easy process for me."

Extremely Satisfied!
May 14, 2014

"Very fast and efficient. I was able to complete it in less than 24 hours."

Extremely Satisfied!
May 14, 2014

"I was extremely satisfied because the price and procedure were very, very helpful. There was not a lot of paper or anything. It was all very efficient and you were very supportive. Really great customer service."

Extremely Satisfied!
May 14, 2014

"The policy was tailored to my specific needs, the quote was reasonable, and we were able to quickly gather the necessary information and put a policy in place."

Extremely Satisfied!
May 14, 2014

"She took really good care of all the issues that I had this morning in a very professional manner, and I was very pleased with her service. I will recommend you guys to other colleagues of mine."

Satisfied!
May 14, 2014

"The person helping me was very nice and patient. She answered all my questions."

Satisfied!
May 14, 2014

"The agent was very accurate and knowledgeable with my quote, and you guys seem to have the best rate."

Satisfied!
May 14, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 14, 2014

"Excellent!"

Extremely Satisfied!
May 13, 2014

"Very quick and easy."

Extremely Satisfied!
May 13, 2014

"The operator was very informed about my query."

Extremely Satisfied!
May 13, 2014

"Sherry and Richard were both very helpful. "

Extremely Satisfied!
May 13, 2014

"Sherry, was a really great service representative. She answered all my questions quickly, efficiently and in a very clear manner. I was able to understand. I really appreciate that insurance is sometimes confusing, and she helped answer a lot of questions eagerly for me. That's probably why I would consider moving her up to a supervisory role. I think that she could help a lot of agents be better at their job. Thank you so much."

Extremely Satisfied!
May 13, 2014

"The representative was very thorough and very patient with all of my questions."

Satisfied!
May 13, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 13, 2014

"Yes, professional service! Good definitions in the policy were very understanding. I appreciate the time."

Extremely Satisfied!
May 13, 2014

"Sally's follow-up was exceptional. She was easy to talk to, and she explained everything in detail to me."

Extremely Satisfied!
May 13, 2014

"Susan was attentive and very helpful."

Extremely Satisfied!
May 13, 2014

"The representative was knowledgeable and kind. I had a good experience."

Extremely Satisfied!
May 13, 2014

"Absolutely great customer service, a great rate and just a wonderful experience, thank you."

Extremely Satisfied!
May 13, 2014

"Very clear information. She was able to explain what I wanted, and she was able to give me good advice."

Extremely Satisfied!
May 12, 2014

"I was able to speak to a real person."

Extremely Satisfied!
May 12, 2014

"The call was very efficient. I got all the information that I needed, and Linda was very pleasant to speak with."

Extremely Satisfied!
May 9, 2014

"I was very happy with the service. To be able to actually talk to a person was great. When I called your office, it was perfect. The lady that took care of me was professional. You were able to wrap this up in no time, so I am very happy with the service."

Extremely Satisfied!
May 9, 2014

"The agent was able to compile multiple accounts together, which was much more efficient than the way my account was originally set up. They also found me some cost savings."

Extremely Satisfied!
May 9, 2014

"Very friendly and kind."

Extremely Satisfied!
May 9, 2014

"The representative was nice, friendly, accommodating and she really seemed like she genuinely cared."

Extremely Satisfied!
May 9, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 9, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 9, 2014

"The lady who helped me out was very knowledgeable. She helped me out with all the problems. I'm very satisfied."

Extremely Satisfied!
May 9, 2014

"First time response, no hold time, a very helpful agent."

Extremely Satisfied!
May 8, 2014

"It was a very easy process to find the right insurance."

Extremely Satisfied!
May 8, 2014

This customer did not leave any additional comments.

Satisfied!
May 8, 2014

"Great customer service."

Satisfied!
May 8, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 8, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 8, 2014

"The representative was extremely informative. She knew what she was talking about, and she was helpful when speaking to me. Thank you."

Extremely Satisfied!
May 8, 2014

"I think the customer service was very fast. They are prompt and they get all your details. There is not much waiting time, so it is excellent."

Extremely Satisfied!
May 8, 2014

"He answered all my questions, and I got the quote finished in a reasonable time."

Extremely Satisfied!
May 8, 2014

"Very helpful and thorough. Answered all my questions and then some."

Extremely Satisfied!
May 8, 2014

"She was kind and considerate... not pushy. She addressed all of my concerns."

Extremely Satisfied!
May 7, 2014

"Well, the agent I talked to was quite friendly and knowledgeable."

Extremely Satisfied!
May 7, 2014

"The representative I spoke with was very clear. He spoke very clearly about what my policy was, and the whole process was just very easy. I am waiting for my email now. The whole thing was just a lot easier than I thought it would be."

Extremely Satisfied!
May 7, 2014

"Dorothy helped me very much. She explained the insurance product very well and gave me options. It was very clean and concise going through the application process and she did the underwriting process very well. It was very clear and concise. Again, the pricing was within what I expected it to be, and the product was within what I expected it to be. She was very pleasant on the phone as well."

Extremely Satisfied!
May 7, 2014

"I was most satisfied with the level of service and professionalism that I received today from Sherry. She could not have been more informative. She acknowledged all my questions, and it really was a pleasure to work with her. I just wanted to say this formally."

Extremely Satisfied!
May 7, 2014

"It was just an easy transaction, and the person was helpful."

Extremely Satisfied!
May 7, 2014

"Dorothy was very knowledgeable and efficient. She answered all my questions immediately and helped me to secure my policy."

Extremely Satisfied!
May 7, 2014

"Everything was easy to understand about my policy."

Extremely Satisfied!
May 7, 2014

"The service was fast and thorough. I felt like I got very good customer service, and all my questions were answered."

Extremely Satisfied!
May 7, 2014

"The guy that helped me was very knowledgeable about the product. He answered all of my questions, and he took the time to understand what I was trying achieve."

Extremely Satisfied!
May 7, 2014

"My agent was extremely clear and concise. Helped me with my policy requirements completely."

Extremely Satisfied!
May 6, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 6, 2014

"It was easy to get in touch with the customer service representative. My inquiries were answered fast and smoothly."

Satisfied!
May 6, 2014

"All of my questions were answered, and I was satisfied with the quote."

Extremely Satisfied!
May 6, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 6, 2014

"Susan was extremely helpful. She actually started out at 1 million. She was just really polite. Thanks Susan."

Extremely Satisfied!
May 6, 2014

"Dorothy was very friendly and it was very easy to get a policy. I have dealt with brokers in the past and this was the easiest insurance policy I ever got in my entire life."

Extremely Satisfied!
May 6, 2014

"The representative was very informative, very courteous, and made it a very efficient process."

Extremely Satisfied!
May 6, 2014

"The service was speedy, professional and the price was fair."

Extremely Satisfied!
May 6, 2014

"Yes, very, very satisfied."

Extremely Satisfied!
May 6, 2014

" I am very satisfied. I had a wonderful representative by the name of Rashida, who was very patient. I feel confident that the company is a reputable one, and I am really satisfied. That is about all I can say."

Extremely Satisfied!
May 6, 2014

"I felt that my questions were answered in a thoughtful and informative manner. I received all the information I needed as I asked for it, and I felt supported as well."

Extremely Satisfied!
May 6, 2014

"Linda, the agent that worked with me, was great. Great customer service, very patient, and very efficient. She just did a great job."

Extremely Satisfied!
May 6, 2014

"I was satisfied because of the simplicity, speed of service, clarity and knowledge with which the customer service person spoke to me. It's very thorough and clear to understand, and all my questions were answered. They were fast and simple to work with. They met my need as a small business owner. That's it."

Extremely Satisfied!
May 5, 2014

"I was working with Sherry. I thought she was very professional. She was very helpful in showing me the difference between levels based on deductibles and other factors. Very courteous and patient. I think she did a great job in general and even stayed a little bit longer to make sure that I had all my questions answered. She did a great job, highly recommended."

Extremely Satisfied!
May 5, 2014

"The representative was very attentive... on top of things, and she answered all my questions."

Extremely Satisfied!
May 5, 2014

This customer did not leave any additional comments.

Satisfied!
May 5, 2014

"The representative was pretty clear on the information and on answering the questions."

Extremely Satisfied!
May 5, 2014

"The representative was very helpful."

Satisfied!
May 5, 2014

"I was satisfied because I had done my research previously, so I knew what type of policy I was going to purchase. The agent was able to follow through on what I had heard and discussed."

Extremely Satisfied!
May 5, 2014

"The service was fast. The on-line information was easy to access, and it is not complicated. The lady I spoke to today was very helpful, and the premium is more than fair. So, I appreciate it."

Extremely Satisfied!
May 5, 2014

"I was very satisfied because I was able to speak to a representative and have all my questions answered. I was able to open my policy and the payment terms were acceptable to me. I am very satisfied with the representation that I received."

Satisfied!
May 5, 2014

"I am satisfied with the service that I have received today."

Extremely Satisfied!
May 5, 2014

"Oh, it was very simple and easy to navigate. Not a lot of hassles. That was good."

Satisfied!
May 5, 2014

"Quick responses, precise information."

Extremely Satisfied!
May 3, 2014

"Jorge was excellent with the service he provided."

Extremely Satisfied!
May 3, 2014

"I think the salesperson was very good, knowledgeable and very courteous. He took his time, not pushy. I think he is a very good person, and he is a good sales person. He is good for the company, for your company. I am really happy with the service."

Extremely Satisfied!
May 2, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 2, 2014

"Susan did a great job. She explained everything to me and was very friendly with her service."

Extremely Satisfied!
May 2, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 2, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 2, 2014

"During my conversation with Sherry, she was very knowledgeable, very helpful and efficient. She answered my questions quickly and efficiently. She had a pleasant disposition, so I was happy."

Extremely Satisfied!
May 2, 2014

"Very impressed. Thank you."

Extremely Satisfied!
May 2, 2014

"I was satisfied how knowledgeable the person was that I talked to and how quickly we got to what I wanted to purchase."

Extremely Satisfied!
May 2, 2014

"The agent was very friendly and very helpful."

Extremely Satisfied!
May 2, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 2, 2014

"Reasonable price and a very smooth transaction."

Extremely Satisfied!
May 2, 2014

"The agent was very knowledgeable about the product."

Extremely Satisfied!
May 1, 2014

"I talked to your agent who was very good in explaining everything to me. He went over everything and was very courteous and professional. I enjoyed talking to him. He did a great job in explaining everything."

Extremely Satisfied!
May 1, 2014

"It's nice to speak to a live person. Friendly personalized service!"

Extremely Satisfied!
May 1, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 1, 2014

"Dorothy was very helpful and very efficient in moving through the application questions and explanations to my questions."

Satisfied!
May 1, 2014

"I was satisfied because my agent explained to me something that helped me with my insurance needs over a 6 month period, which is really all I need. She was able to make a good suggestion to help me reduce my costs."

Satisfied!
May 1, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
May 1, 2014

"It was quick, timely and efficient."

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