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June 2014 - Customer Reviews

"How satisfied are you with the service you've received from Hiscox?"

 


4.8 out of 5 - rating as of June 6, 2014

(11,532 Reviews)

Satisfied!
June 30, 2014

"I did not have to repeat myself too many times, and I got a good explanation of what was being offered and for what price."

Extremely Satisfied!
June 30, 2014

"I was satisfied with the professionalism of the agent and the speedy response."

Extremely Satisfied!
June 30, 2014

"I was able to get my policy quickly and easily. The woman I spoke to was really nice."

Extremely Satisfied!
June 30, 2014

"I got fair service."

Extremely Satisfied!
June 30, 2014

"I thought the clarity, attention to detail, and the personal aspect of these services were exceptional. Everything was great, timely in every way."

Extremely Satisfied!
June 30, 2014

"My agent representative was much more personable than the other companies. It took me less time to do it over the phone than accessing all the information on the website. I was very satisfied with my agent. Thank you!"

Satisfied!
June 30, 2014

"Yeah, I found the service very personable and very quick. Things were easy to take care of. So far, so good."

Extremely Satisfied!
June 30, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 30, 2014

"The representative was extremely knowledgeable and very helpful."

Extremely Satisfied!
June 30, 2014

"The transaction and the agent were helpful."

Extremely Satisfied!
June 30, 2014

"It was very thorough, concise, and clear. It was quick as well, thank you."

Extremely Satisfied!
June 27, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 27, 2014

"Sally was kind, she was informative. She did not pressure me, and she called me when she told me she was going to."

Extremely Satisfied!
June 27, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 27, 2014

"The sales rep was extremely knowledgeable. I was able to get through the quote and the process very quickly. I am very happy with the insurance amount that I am paying. Overall, it is an extremely pleasurable experience to work with you."

Extremely Satisfied!
June 27, 2014

"Fast and accurate service."

Extremely Satisfied!
June 27, 2014

"Dorothy is a very helpful advisor who explained everything clearly and succinctly. It was a pleasure to deal with."

Extremely Satisfied!
June 27, 2014

"The representative was very professional and very efficient. She made it a very pleasant transaction."

Extremely Satisfied!
June 27, 2014

"My agent, Linda, was extremely helpful. She made it as easy as possible since I was in a rush. I had already completed most of the on-line application. She helped me out with the rest and confirmed it very efficiently."

Extremely Satisfied!
June 26, 2014

"Extremely satisfied with the knowledge of the customer service specialist. Thank you."

Extremely Satisfied!
June 26, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 26, 2014

"The customer service was outstanding, thank you."

Extremely Satisfied!
June 25, 2014

"I'm very satisfied with all the services you guys gave me. You were quick and very knowledgeable. I am just really happy."

Extremely Satisfied!
June 25, 2014

"They answered all my questions very well."

Extremely Satisfied!
June 25, 2014

"The guy I talked to was very knowledgeable about the insurance."

Extremely Satisfied!
June 25, 2014

"Jose was friendly and efficient. He was able to get me what I wanted, which was general liability coverage. He explained to me the difference between the policy I bought and the one I was quoted on last time."

Extremely Satisfied!
June 25, 2014

"All the ladies were overly helpful in doing my insurance and doing the quote fast."

Extremely Satisfied!
June 25, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 25, 2014

"Very professional, efficient, a great price and a great company."

Extremely Satisfied!
June 25, 2014

"He was great. He answered all my questions. He did all this super fast. I am very happy."

Extremely Satisfied!
June 25, 2014

This customer did not leave any additional comments.

Satisfied!
June 25, 2014

"The service was thorough, very quick, and very responsive with information and answering questions. I felt I got better advice than on some of the sites that were offering very inexpensive insurance. I considered them extensively but there were some that were very, very cheap. That is tempting but I have come to realize that it would have been inadequate insurance for our business. So, I regard your price as very reasonable, and I thought that I was treated in a professional manner."

Extremely Satisfied!
June 24, 2014

"A knowledgeable agent who seemed to provide the appropriate coverage for a reasonable amount."

Extremely Satisfied!
June 24, 2014

"She was very confident in her product, and I understood her."

Extremely Satisfied!
June 23, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 23, 2014

"It was really good service."

Satisfied!
June 23, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 23, 2014

"I got friendly service in easy to understand language. I believe that the customer service is very helpful."

Extremely Satisfied!
June 23, 2014

"Overall, it was an easy process from start to finish, and it did not take very long."

Extremely Satisfied!
June 19, 2014

"The lady I spoke to, who handled my policy, was extremely professional and extremely knowledgeable. She was extremely confident in what she was doing. I was extremely impressed with her services. Just wanted to let you guys know that. She was absolutely amazing, thank you so much."

Extremely Satisfied!
June 19, 2014

"The representative was knowledgeable and friendly."

Extremely Satisfied!
June 19, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 19, 2014

"The process for buying the insurance was very easy and quick. I was actually working with another agent at a different company and they had already taken about four days to process my policy. They still have not provided anything to me, but Hiscox was quick. Within 2 days I had the policy. Now I can proceed with my contract for the client, so thank you Hiscox for this policy. It was very quick. Your agents were very helpful and knowledgeable. Thanks."

Extremely Satisfied!
June 19, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 19, 2014

"The experience I had with Dorothy was terrific. She was able to explain everything I needed, and some questions I had were clearly answered. We needed insurance very quickly, and she was able to answer all my questions. It was really a perfect situation. Thank you."

Extremely Satisfied!
June 19, 2014

"The customer service was good. I got my quote really fast. I got my insurance really fast today, so that was really great."

Extremely Satisfied!
June 19, 2014

"I'm very satisfied with the professionalism and the quickness of the policy. They had good knowledge of the insurance policy."

Extremely Satisfied!
June 19, 2014

"The customer service representative was very good."

Extremely Satisfied!
June 18, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 18, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 18, 2014

"The call taker was thorough and quick. I got my policy much faster than I expected, and she was nice. I will recommend you guys to anyone who needs insurance."

Satisfied!
June 17, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 17, 2014

"The representative was incredibly helpful and knowledgeable. They processed the transaction very quickly. It was appreciated."

Extremely Satisfied!
June 17, 2014

"Highly professional, hassle free, very clean, very straightforward, and very helpful. Just a wonderful experience."

Extremely Satisfied!
June 17, 2014

"The woman was helpful, knowledgeable, brief, and succinct. She didn't bring in extraneous details. She brought in essential details when necessary and everything was great."

Extremely Satisfied!
June 17, 2014

"Linda was extremely knowledgeable and thorough. She really worked with me to find the right coverage. She asked a lot of good questions and understood the nuances of my business. I could not be happier."

Extremely Satisfied!
June 16, 2014

"The speed of the service and the final cost were great."

Extremely Satisfied!
June 16, 2014

"The advisor was very knowledgeable, personable, and friendly. He explained things to me when necessary, and paying for my product was not a problem. It was quick and easy."

Satisfied!
June 16, 2014

"The staff people are responsive. They answered my questions and everything was pretty straightforward after we got through the legalease. I guess your rates are pretty competitive."

Extremely Satisfied!
June 16, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 16, 2014

"Detailed information, very thorough and good customer service. Very informed and accurate with the information and data."

Extremely Satisfied!
June 16, 2014

"I talked to Sherry. She is extremely knowledgeable, and she provided very good information."

Extremely Satisfied!
June 16, 2014

"The service was very prompt and very thorough. It was easy to follow, and the person I worked with was very helpful in processing it."

Extremely Satisfied!
June 14, 2014

"The Hiscox representative was extraordinarily knowledgeable. He was able to answer all my questions and reviewed all of the materials. He certainly made it easy for a small business owner making sure that I had the professional analysis of my insurance needs to protect me, my business and my employees."

Extremely Satisfied!
June 13, 2014

"It was great. They called me back quickly and answered all my questions It was really a painless procedure."

Extremely Satisfied!
June 13, 2014

"Yes, Rashieda was extremely helpful and professional. She knew all the answers to my questions, and it was truly a great experience."

Extremely Satisfied!
June 13, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 13, 2014

"The reason I thought I had a great experience today is that it was very distinct and understandable. Linda really helped me figure out what I needed very quickly, and I didn't feel pressured. I got everything I needed in a timely fashion."

Extremely Satisfied!
June 13, 2014

"The agents were always prompt and the agent's communication was clear. It seems like the premiums were competitive, so it was a very good experience. Thank you."

Extremely Satisfied!
June 13, 2014

"The service was just amazing. They knew exactly what I wanted. I had my quote already. They just went through some questions. They were really simple and easy. Awesome job."

Satisfied!
June 13, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 12, 2014

"It was ever so fast and efficient. Very high quality."

Extremely Satisfied!
June 12, 2014

"My agent was very detail oriented. She was very knowledgeable. She was able to answer my questions and was very courteous as well. Very patient, so I really did think she did a thorough job."

Extremely Satisfied!
June 12, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 11, 2014

"Comprehensive and efficient."

Extremely Satisfied!
June 11, 2014

"Everything was very good. The customer service was great, and I really appreciate it."

Extremely Satisfied!
June 11, 2014

This customer did not leave any additional comments.

Neutral
June 11, 2014

"I would have liked to have professional coverage for a financial consultant."

Extremely Satisfied!
June 11, 2014

"It was very clear and concise. I called back and she had everything ready for me to go. She was awesome today, and you are very lucky to have her as an employee. Thank you."

Extremely Satisfied!
June 10, 2014

"The customer service rep was very knowledgeable. She helped me with clear understanding of the information we needed delivered."

Extremely Satisfied!
June 10, 2014

"A prompt and efficient process."

Extremely Satisfied!
June 9, 2014

"Dorothy was exceptionally helpful in providing all the information."

Extremely Satisfied!
June 9, 2014

"It was a very good experience. I called a bunch of insurance companies, and she did a really great job for me. She was knowledgeable, and she helped me out. I just appreciate her help, and I think she's going to do good. I think it's going to be a good company."

Extremely Satisfied!
June 9, 2014

"The customer rep was very courteous. She was very accurate and helpful. Overall, the service was very good."

Extremely Satisfied!
June 6, 2014

"I was really satisfied. I think that the girl I spoke to is a lovely person. I think that she asked me all the right questions, and she answered everything perfectly. I was very satisfied. Thank you very much."

Extremely Satisfied!
June 6, 2014

"I just thought that Dorothy exhibited extreme professionalism and courtesy. She was prompt in her responses."

Extremely Satisfied!
June 6, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 6, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 5, 2014

"My agent, Linda, was very knowledgeable and very quick to respond to all my questions and help me with my quote."

Extremely Satisfied!
June 5, 2014

"A very thorough individual, excellent work."

Extremely Satisfied!
June 5, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 4, 2014

"The service representative was knowledgeable. He explained everything I needed to know about my new policy."

Extremely Satisfied!
June 4, 2014

"The customer service rep understood our purpose and our business. She was able to give us the best policy at the least amount of cost. She was able to set us up on a monthly plan, and we are very happy with the monthly plan payments that we have, so I feel the service was fantastic. She sent us the information about our coverage, our policy numbers, and made a commitment to send a policy in a PDF format to our email address. We are very pleased."

Extremely Satisfied!
June 4, 2014

"I was extremely satisfied based on how expeditiously the policy was facilitated. The quality of service was good by the individual who gave me the quote. Also the supervisor who issued the policy for me today was good. Thank you."

Extremely Satisfied!
June 3, 2014

"Efficient and clear."

Extremely Satisfied!
June 2, 2014

"It was fast, efficient and offered at the price that I was anticipating."

Extremely Satisfied!
June 2, 2014

"The sales rep was extremely professional and gave great customer service."

Extremely Satisfied!
June 2, 2014

"Your representative was very helpful and sweet."

Contact Hiscox the small business insurance specialists, and speak to one of our licensed agents today!

866-283-7545

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