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July 2014 - Customer Reviews

 

Extremely Satisfied!
July 31 2014

"Angela was very helpful in making this process easy for me, given that's the first time. She provided information in a timely manner. She was very helpful and able to answer all the questions I had. She provided explanations where needed. Great service!"

Extremely Satisfied!
July 31 2014

"Your representative was very polite."

Extremely Satisfied!
July 31 2014

"I got what I needed done pretty fast, and my policy is ready to go."

Extremely Satisfied!
July 31 2014

"My adviser was very helpful at explaining everything to me."

Extremely Satisfied!
July 30, 2014

"I was able to finish in less than ten minutes. It got done quickly and that's what I really liked about it."

Extremely Satisfied!
July 30, 2014

"Yes, I was very pleased with the assistant that I spoke to, Jorge. He explained everything in great detail and was very quick to answer questions. The whole process was very professional."

Extremely Satisfied!
July 30, 2014

"The person I spoke with, Dorothy, was very knowledgeable, professional and quick. She got the insurance done very easily, so I was very happy with the whole process. "

Satisfied!
July 30, 2014

"The process to obtain the insurance was relatively easy, and the customer service representative was courteous."

Extremely Satisfied!
July 30, 2014

"I received great customer service, period. My questions were answered without any difficulty. Overall, no problems when completing my quote and obtaining business commercial insurance."

Satisfied!
July 29, 2014

"I worked with Jorge. He was clear, concise... maybe a little fast, but he did a fine job helping me through the process of understanding the insurance differences in the policies. Thank you."

Extremely Satisfied!
July 29, 2014

"Short and to the point. They knew exactly what I had by getting information from prior contacts, and they did not waste a lot of my time."

Satisfied!
July 29, 2014

"I got the quote. It's a reasonable price and the service level is good."

Satisfied!
July 29, 2014

"It was efficient and quick."

Extremely Satisfied!
July 29, 2014

"I was satisfied because I did not have to hold for a long time, even though the representative I was looking for was not available. The representative who answered was able to assist me and complete my transaction. I am very pleased with that."

Extremely Satisfied!
July 29, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 29, 2014

"Rashida was very helpful. She answered all my questions. Thank you."

Satisfied!
July 29, 2014

"I was satisfied overall based on the cost of the insurance and the ease of doing it over the phone."

Extremely Satisfied!
July 29, 2014

"Linda was very easy to work with. I really appreciated her help."

Extremely Satisfied!
July 29, 2014

"A quick, reliable and very informative representative."

Extremely Satisfied!
July 28, 2014

"Very good, prompt, thorough and courteous service. I am well informed and very appreciative."

Extremely Satisfied!
July 28, 2014

"The agent was very competent. She listened to what I had to say and was able to help me make sure I had the right insurance to match my needs."

Satisfied!
July 28, 2014

"On the website, it was difficult to pick out the category that I work in because it is a little bit of a combination. The customer service representative was very helpful."

Satisfied!
July 25, 2014

"The service was handled quickly and fairly smoothly over the phone."

Extremely Satisfied!
July 24, 2014

"The person who helped me was very capable and friendly, so I think that he will continue to be great."

Satisfied!
July 24, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 24, 2014

"Customer service was really great. The process was quick and easy."

Extremely Satisfied!
July 24, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 24, 2014

"Very easy and friendly... a quick process."

Satisfied!
July 23, 2014

"Assistance was fast and prompt. All of my questions were answered, and surprisingly it took about fifteen minutes to get everything taken care of. Very impressed!"

Extremely Satisfied!
July 23, 2014

"The agent was professional, knowledgeable and patient."

Extremely Satisfied!
July 22, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 21, 2014

"I was extremely satisfied with your service. The customer service person was very courteous, very informative and very through, so I cannot give them any higher recommendation."

Extremely Satisfied!
July 21, 2014

"All of the representatives are extremely friendly and helpful. They answered all my questions."

Extremely Satisfied!
July 21, 2014

"I received wonderful customer service. I am a first time insurance buyer, and I received great help and information that I needed to have."

Satisfied!
July 19, 2014

"My representative answered my questions pretty well, and she was nice."

Extremely Satisfied!
July 19, 2014

"Good service and great pricing."

Extremely Satisfied!
July 18, 2014

"All my questions were answered. Everything was done to my satisfaction."

Extremely Satisfied!
July 18, 2014

"My agent Sherry, or the person who gave me the quotes, was very helpful, descriptive and very patient. A good... great customer service experience."

Extremely Satisfied!
July 17, 2014

"The gentleman was able to answer all my questions and get me everything I needed."

Extremely Satisfied!
July 17, 2014

"Friendly, prompt and very helpful. Well informed service. Thank you."

Extremely Satisfied!
July 17, 2014

"Very good service."

Extremely Satisfied!
July 17, 2014

"Very helpful."

Extremely Satisfied!
July 16, 2014

"The service was very good. The service provider I spoke to was good too. Her name was Alicia, and she was very attentive. She explained everything thoroughly and was very patient with the questions that I had."

Extremely Satisfied!
July 16, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 16, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 16, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 15, 2014

"I'm extremely satisfied because you guys actually know what you're doing. We have been given quotes from a variety of other services, and you would think this was the first time they did this."

Extremely Satisfied!
July 15, 2014

"I am very satisfied because Jorge did a great job. He had to call me three times on my account. He did, but the timing was not exactly perfect. That's okay, he was very informative and got the job done for me. That is all."

Satisfied!
July 15, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 15, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 15, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 15, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 15, 2014

"The agent was very helpful in describing the reasons why I was have troubles with the application on-line. He helped me complete the process."

Satisfied!
July 15, 2014

"The call today went very smoothly. I did expect a call yesterday, so it actually came like 24 hours late, but it was not a major problem for me."

Extremely Satisfied!
July 15, 2014

"The representative was very knowledgeable."

Extremely Satisfied!
July 15, 2014

"Sherry was amazing. She worked with a lot of integrity in getting my policy set up. That is why I chose Hiscox."

Extremely Satisfied!
July 14, 2014

"Cathy was very helpful. I really appreciated her kindness in answering my questions and giving me time to figure out what was best for me. "

Extremely Satisfied!
July 14, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 13, 2014

This customer did not leave any additional comments.

Satisfied!
July 11, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 11, 2014

"Fast and affordable."

Extremely Satisfied!
July 11, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 10, 2014

"I really appreciate the speed. Sherry was fantastic and upbeat. It all works very, very nicely. I am delighted with the premium, and I hope I never have to call you regarding an issue, but I really do appreciate it, so take care, God bless, and help some more people... us little business people."

Extremely Satisfied!
July 10, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 10, 2014

"Easy access, friendly service and accurate answers."

Extremely Satisfied!
July 10, 2014

"The representative lady I spoke to was very knowledgeable. She helped me with all of the questions I had. She had a lot of patience in answering them."

Neutral
July 10, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 9, 2014

"The associate that assisted me today was more friendly, more open, more informative, and easy to get along with from a communications stand point. She assured me that all the information I pretty much needed got answered. Thank you."

Extremely Satisfied!
July 9, 2014

"Spoke with Angela. She was absolutely wonderful. She explained everything to me clearly, and she has a great sense of humor. Love her."

Extremely Satisfied!
July 8, 2014

"She was very helpful and knowledgeable. She explained what I was getting and listened to what my needs were.She helped me identify that."

Extremely Satisfied!
July 8, 2014

"George was very helpful in answering all of my questions."

Extremely Satisfied!
July 8, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 8, 2014

"That was exactly what I needed."

Extremely Satisfied!
July 7, 2014

"Basically, the service was straightforward, direct and easy to understand. Usually phone business is kind of difficult but this was very easy."

Extremely Satisfied!
July 7, 2014

"My sales person explained everything perfectly. What I was looking for was exactly what I got. She already sent me the certificate so I can send it onto my job. It was absolutely perfect."

Extremely Satisfied!
July 7, 2014

"Very quick to respond, very attentive, and very easy to work with."

Extremely Satisfied!
July 7, 2014

"Very satisfied with the service."

Extremely Satisfied!
July 3, 2014

"The agent was wonderful. She explained everything in detail and answered all of my questions. She properly got to it and got things taken care of in a timely manner."

Extremely Satisfied!
July 3, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 3, 2014

"The representative did everything she could to answer my questions and provide me with what I was looking for."

Extremely Satisfied!
July 3, 2014

"Happy with the service."

Extremely Satisfied!
July 2, 2014

"Everything was answered correctly and politely."

Extremely Satisfied!
July 2, 2014

"It was fast, it was simple, and your rates were very fair."

Extremely Satisfied!
July 2, 2014

"My customer service agent was very thorough and very quick. She helped me with what I needed."

Extremely Satisfied!
July 1, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
July 1, 2014

"The representative was very patient and very knowledgeable. Really took her time to help me figure out what policy was best."

Extremely Satisfied!
July 1, 2014

"Excellent customer service! Angela, the sales rep, knew her products. She could explain it well to me and she worked with me to change policies. Just some great customer service."

Extremely Satisfied!
July 1, 2014

"I think Dorothy did a fabulous job. She was patient and she answered my questions. She did not rush me through the process. So, I really appreciate Dorothy as just being a great customer service agent."

Extremely Satisfied!
July 1, 2014

This customer did not leave any additional comments.

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866-283-7545

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