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April 2014 - Customer Reviews

Extremely Satisfied!
April 30, 2014

"Her response was quick. All my answers were answered professionally."

Extremely Satisfied!
April 30, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 30, 2014

"The agent was friendly and nice. She took her time and gave me all the information I needed."

Extremely Satisfied!
April 30, 2014

"Two reasons. The first one is that the price was great. My quote is great and the initial phone call I made was to your agent, but she picked up the phone and tried to help me. It didn't sound like she could help me, and instead of fumbling, she immediately transferred me to Kugan who helped me out perfectly and got the job done. I really appreciated that. He was great."

Extremely Satisfied!
April 30, 2014

"It was an extremely user friendly website, and I got a quote right away. It didn't take long at all to actually purchase the policy."

Extremely Satisfied!
April 30, 2014

"Just what I needed, quickly and efficiently."

Extremely Satisfied!
April 30, 2014

"Easy to work with, friendly and good prices."

Extremely Satisfied!
April 30, 2014

"Sherry provided the utmost customer service. She was awesome and professional. She answered all my questions. I highly recommend her and Hiscox Insurance to any small business, or friends and family. I really appreciate your business. Thank you."

Extremely Satisfied!
April 30, 2014

"I worked with Dorothy. She was able to get me exactly what I wanted very quickly and efficiently. She was pleasant to talk to."

Extremely Satisfied!
April 30, 2014

"The person I spoke to was very helpful and had a very positive attitude."

Extremely Satisfied!
April 30, 2014

"The agent was very knowledgeable. She was quick to answer questions in a satisfactory manner, and she was very thorough. I was pleased to be able to have my policy active in a relatively short period of time. I do appreciate the fact that she did not transfer me. Very professional!"

Extremely Satisfied!
April 30, 2014

"Very professional and very straight on all of the issues. Responded to all the comments and questions I had."

Extremely Satisfied!
April 30, 2014

"Very professional and well explained. Excellent job. Thank you so much."

Extremely Satisfied!
April 29, 2014

"The woman I spoke with, her name was Linda, was very helpful in answering my questions."

Extremely Satisfied!
April 29, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 29, 2014

"The clarity of the explanation that I was requesting was very good."

Extremely Satisfied!
April 29, 2014

"Well, the representative knew exactly what she was doing. She knew my business, which was huge, because I talk to a great many different insurance carriers. All in all, it's great that you guys are able to specialize in the business that I do. You know your stuff. It was pretty dope."

Extremely Satisfied!
April 29, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 29, 2014

"Sales person's knowledge and pleasantry were great."

Extremely Satisfied!
April 29, 2014

"Everything was completed in a very timely, accurate and informative time frame."

Extremely Satisfied!
April 29, 2014

"Susan was really nice. She told me everything that I needed to know and gave me her personal email so I can send her the certificate holder information that I need to fill it out. It seems to me that it is going to be a good relationship."

Extremely Satisfied!
April 29, 2014

"I am satisfied because your representative has a wide range of knowledge on insurance products. She sounds very intelligent."

Extremely Satisfied!
April 29, 2014

"I appreciated the professionalism of Dorothy and everyone I spoke to. She was very succinct in giving me the information that I needed, and it was a pleasure to deal with her on that basis."

Extremely Satisfied!
April 29, 2014

"I am happy with the way she explained things. I am now fully satisfied."

Extremely Satisfied!
April 29, 2014

"The agent was very helpful and it was quick."

Satisfied!
April 26, 2014

"The representative was pleasant, helpful and clear. The price was excellent for the policy."

Satisfied!
April 25, 2014

"The agent was polite, helpful and very informative."

Extremely Satisfied!
April 25, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 25, 2014

"Very helpful and knowledgeable. All my questions were answered and it was very easy to purchase. Thank you."

Extremely Satisfied!
April 25, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 25, 2014

"Sherry was very pleasant, fast and efficient. She answered all my questions."

Extremely Satisfied!
April 25, 2014

"The call and the representative, Dorothy, were very thorough and very helpful in getting my policy set up. Definitely a good experience, thanks."

Extremely Satisfied!
April 25, 2014

"It was fast and inexpensive."

Extremely Satisfied!
April 25, 2014

"Good follow up from the customer service agent."

Extremely Satisfied!
April 25, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 25, 2014

"The speed with which everything took place and the way that the agent handled my needs were great."

Satisfied!
April 25, 2014

"I was pleased today because it was thorough, considerate, and efficient."

Extremely Satisfied!
April 24, 2014

"Jorge was helping me today. He was very informative and answered all my questions. Helped me get a great policy. He was just fabulous today."

Extremely Satisfied!
April 24, 2014

"Good customer service support that I received from Susan and Adele. The policy and quick timeliness with the questions were the reasons why I was satisfied with purchasing insurance from Hiscox."

Satisfied!
April 24, 2014

"Oh my satisfaction level is four out of 5."

Extremely Satisfied!
April 24, 2014

"Good customer service."

Extremely Satisfied!
April 24, 2014

"The representative was very friendly, personable and efficient."

Satisfied!
April 24, 2014

"Polite, quick, and professional."

Extremely Satisfied!
April 24, 2014

"The policy was issued correctly."

Extremely Satisfied!
April 24, 2014

"The service was professional and quick."

Extremely Satisfied!
April 24, 2014

"The agent was very professional, very concise, to the point and efficient in her service getting me a quote."

Extremely Satisfied!
April 24, 2014

"Friendly!"

Extremely Satisfied!
April 24, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 24, 2014

"Susan was very friendly and willing to answer all my questions. Very good customer service."

Extremely Satisfied!
April 23, 2014

"Quick and easy process. Very helpful customer service representative. Our call was disconnected twice, and she got right back to me."

Extremely Satisfied!
April 23, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 23, 2014

"The service was really prompt. It was very clear and all my questions were answered."

Extremely Satisfied!
April 23, 2014

"Dorothy was very helpful. She explained everything very well."

Extremely Satisfied!
April 23, 2014

"It was fast."

Extremely Satisfied!
April 23, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 23, 2014

"I thought that the representative, Sherry, was very informational. She knew the product that she would sell. So I was very pleased with the service that I received."

Extremely Satisfied!
April 23, 2014

"Linda was very knowledgeable about the products. I like that there is a monthly payment option with no fees, and I can cancel at any time with no fees."

Extremely Satisfied!
April 23, 2014

"Excellent service. Very fast and very accurate."

Extremely Satisfied!
April 23, 2014

"The brevity of the questions and prompts were good."

Extremely Satisfied!
April 23, 2014

"The representative was extremely knowledgeable and helpful. Excellent customer service."

Extremely Satisfied!
April 23, 2014

"They agent was very concise and very professional. Told me everything I needed to know and pretty much informed me as to what was needed for what I was doing. I'd be more than happy to deal with her or refer other people to you at any given time."

Extremely Satisfied!
April 22, 2014

"I was very happy with the service I just received from Sherry to buy some travel director insurance. I had left a message earlier this morning for her and I did not hear back, so I called again and she was very efficient, very knowledgeable, very nice and professional on the phone. It was great. Unfortunately, yesterday I left two messages for Ira, but more than 24 hours later I still have not gotten a call back from either, so that was a bit disappointing, but once I did get with Sherry, the experience was terrific. Thank you Sherry."

Extremely Satisfied!
April 22, 2014

"I am very satisfied with the help I got on the phone. The young lady that helped me was very knowledgeable about the products. She covered them in detail... what the product will do for me and my company. The overall process was so easy, it was hard to believe, very, very well organized."

Extremely Satisfied!
April 22, 2014

"I run a very busy salon and the worker, Sherry, was very dedicated in getting back to me and being very flexible in getting my policy ready for me. She got all the information I needed and was persistent about a call back. I think it was just terrific."

Extremely Satisfied!
April 22, 2014

"It was very easy to prepare an on-line quote and the telephone representative was able to bring up that quote immediately."

Extremely Satisfied!
April 22, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 22, 2014

"Professional, cheap and affordable."

Extremely Satisfied!
April 22, 2014

"The representative who assisted me today was extremely professional, extremely courteous, extremely knowledgeable and a true asset to your organisation."

Extremely Satisfied!
April 22, 2014

"I was pleased with my experience because the agent was very friendly. They seem to be very knowledgeable. We got done what we needed to get done. Thank you."

Extremely Satisfied!
April 22, 2014

"I was given proper information. I thought that she was clear about what I was covered for. I felt that she explained everything the policy. I was pleased with most everything I heard. It was a smooth process, it worked quickly, and I appreciate that."

Extremely Satisfied!
April 22, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 22, 2014

"I was satisfied because I found what I was looking for. He was basically stretched to a point and then had to explain the whole lot, so I was very satisfied."

Extremely Satisfied!
April 22, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 22, 2014

"I was satisfied. I got what I came for.

Extremely Satisfied!
April 21, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 21, 2014

"The people are very fast, to the point and we got it done."

Extremely Satisfied!
April 21, 2014

"Very professional and thorough with the information provided."

Extremely Satisfied!
April 21, 2014

"I called to renew my policy that had lapsed, and the person was professional, courteous, and he managed to achieve that for me."

Extremely Satisfied!
April 21, 2014

"The agent was courteous, quick, knowledgeable and provided me with exactly what I needed. Thanks."

Extremely Satisfied!
April 21, 2014

"Overall great customer service. Really warming, very informative and it made me very comfortable to do business with your firm."

Extremely Satisfied!
April 21, 2014

"Very efficient and right to the point."

Extremely Satisfied!
April 21, 2014

"She was very clear and precise, and didn't waste any time."

Extremely Satisfied!
April 21, 2014

"The lady that I worked with, her name is Linda I believe, she was very precise and very articulate. She was very clear and made what seems to be complicated to me because of the language, very simple. I really appreciated that, and I thought she did an excellent job."

Satisfied!
April 21, 2014

"It went smoothly and it was pretty easy."

Extremely Satisfied!
April 21, 2014

"I spoke with Dorothy and she was very, very helpful. She asked very good questions and treated me with the utmost respect."

Satisfied!
April 21, 2014

"The service is prompt and courteous."

Neutral
April 21, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 21, 2014

"Very professional, succinct and knowledgeable service."

Extremely Satisfied!
April 21, 2014

"Linda was extremely knowledgeable. She helped keep the conversation focused, and was very quickly able to address my questions and concerns. She just had a great attitude and upbeat demeanor."

Extremely Satisfied!
April 18, 2014

"She was very, very helpful. She took her time and she explained everything. I understood everything. She was very helpful, energetic and a delight to talk to."

Extremely Satisfied!
April 18, 2014

"Your representative was polite and efficient. She got straight to the point but did not rush me. It went very well and we got what we needed. It was quickly explained and it was just very efficient. They did not waste my time and kept me happy."

Extremely Satisfied!
April 18, 2014

"All representatives were very informative and professional. The cost of the insurance is affordable. It was an overall, excellent experience."

Extremely Satisfied!
April 18, 2014

"Sherry provided a great service."

Extremely Satisfied!
April 18, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 18, 2014

"The on-line agent was very helpful. Helped me walk through all of my insurance needs, and I really enjoy working with her."

Extremely Satisfied!
April 17, 2014

"I got fast service and it was efficient."

Extremely Satisfied!
April 17, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 17, 2014

"At first I had spoken to someone named Rasheda, I believe, and we were working on an application for a quote. We got disconnected and when I called back to talk to her, apparently she was on her brake. So, that was a bit disappointing. I did finish my application through the internet because I could not get a hold of her again. When that was complete, I called and talked to someone else. I wish I could have caught her name. She was great. She was a lot of help in answering my questions. We ended on a very good note."

Extremely Satisfied!
April 17, 2014

"It was fast and efficient."

Extremely Satisfied!
April 17, 2014

"The response from your agents was very quick and effective. Got a good quote on my policy."

Extremely Satisfied!
April 17, 2014

"I can say that Sherry is a very nice customer agent. She helped me to get my insurance and answered all my questions promptly. I think she had the knowledge for my kind of business. So Sherry, thank you for this."

Extremely Satisfied!
April 17, 2014

"The person who called me was very professional. She went over the policy and explained everything to me. She explained about the deductible and offered other insurance policies. She was very professional. I understand the policy I am getting. Just the whole experience was great, and I have to say the price is too."

Extremely Satisfied!
April 17, 2014

"I thought the service was great."

Extremely Satisfied!
April 17, 2014

"Good customer service, good follow up."

Extremely Satisfied!
April 17, 2014

"The forms are very easy to fill out, and the lady I spoke to, Linda, was very helpful and very pleasant."

Extremely Satisfied!
April 17, 2014

"The agent was knowledgeable, very friendly and very fast."

Extremely Satisfied!
April 17, 2014

"The website works very well and your agent, Susan, worked with me and answered all of my questions."

Extremely Satisfied!
April 17, 2014

"The agent, Jose, was extremely helpful. He explained everything to me, as I have a brand new business."

Extremely Satisfied!
April 17, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 17, 2014

This customer did not leave any additional comments.

Satisfied!
April 16, 2014

"Susan was great and very helpful. "

Extremely Satisfied!
April 16, 2014

"The representative took good time and explained everything. She was able to answer all my questions and was very polite. Very nice. Thank you."

Extremely Satisfied!
April 16, 2014

"The request I got was accurate, and the personnel that I dealt with on the phone today were very informative and very friendly."

Extremely Satisfied!
April 16, 2014

This customer did not leave any additional comments.

Satisfied!
April 15, 2014

"I was very happy because of the quickness of the service."

Extremely Satisfied!
April 15, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 15, 2014

"I eventually got hold of Sally, and she ended up taking care of me very well. I do appreciate how professional she was. She was very accurate with her knowledge. She also knew the process and very simply knew how to streamline and get everything correctly entered in. She asked me all the right questions and made sure everything was covered, so I greatly appreciate that."

Extremely Satisfied!
April 15, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 15, 2014

"It was very affordable. I almost paid over 800 dollars, but through Hiscox I was able to get a monthly payment of around $30 and a yearly payment of $350. It was very easy to sign up."

Extremely Satisfied!
April 15, 2014

"I cannot believe I got a quote that quickly and that I will receive the entire policy in an hour. The other company I was with, I had to wait for months."

Extremely Satisfied!
April 15, 2014

"The business transaction was done efficiently, professionally and without a hitch... very good."

Extremely Satisfied!
April 15, 2014

"The agent that helped me was very helpful He answered all my questions."

Satisfied!
April 15, 2014

"I had to go to four reps to correct something on my quote. The last rep I spoke to was Sheila. She was very helpful and asked me the right questions to make the corrections I needed to make and to complete the whole process."

Extremely Satisfied!
April 15, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 15, 2014

"Prompt, helpful, friendly, and professional."

Extremely Satisfied!
April 15, 2014

"It was very helpful and informative. They gave me all the information I needed to set up my insurance policy."

Satisfied!
April 15, 2014

"Efficient and organized."

Extremely Satisfied!
April 15, 2014

"I was very satisfied with the instructions that were given to me. They were very clearly stated and the person that I spoke to was very, very nice and helpful."

Extremely Satisfied!
April 14, 2014

"I'm very satisfied with all the information that the insurance company has provided me. I have a policy through them and I'm looking forward to doing my business with them."

Extremely Satisfied!
April 14, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 14, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 14, 2014

"The information provided was direct. Just what I was looking for."

Extremely Satisfied!
April 14, 2014

"It was just fast, easy and affordable."

Extremely Satisfied!
April 14, 2014

"I worked with Sherry. She was fairly informative and knew exactly what I was looking for from a policy perspective. We were able to handle the transaction quickly and effectively."

Extremely Satisfied!
April 14, 2014

"Linda was very patient and calm. She knew what she was talking about and was very helpful with whatever I needed. She knew exactly what I needed and answered it perfectly."

Extremely Satisfied!
April 14, 2014

"I was completely satisfied by the fact that she was very knowledgeable. She treated me like a human being, and I really appreciate that. She made me feel like I was the only one in the world."

Extremely Satisfied!
April 14, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 14, 2014

"My representative was wonderful and attentive. She answered all questions and concerns. Really a pleasure to work with over the phone. I tried to get insurance call backs from agents that are local, and they haven't been as pleasant. I am very pleased with the service. Thank you."

Extremely Satisfied!
April 14, 2014

"Very easy to sign up."

Extremely Satisfied!
April 14, 2014

"She was very good."

Extremely Satisfied!
April 11, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 11, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 11, 2014

"Great customer service."

Extremely Satisfied!
April 11, 2014

"I think the representative, Dorothy, was very informative. She helped me get my business on track with a commercial general liability policy. She answered all of my questions and ofered everything I needed for my business."

Extremely Satisfied!
April 11, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 11, 2014

"She was terrific. She was quick and to the point. Very professional! She knew her stuff and was able to solve the issue very quickly and efficiently."

Extremely Satisfied!
April 11, 2014

"The agent was very patient. Answered all my questions and reviewed the details of the coverage. I really appreciate her explaining and answering the questions. She did refer me to other departments for further questions."

Extremely Satisfied!
April 11, 2014

"I was extremely satisfied because Linda was able to explain everything very clearly. She was very nice on the phone as well. Gave me all the different options that I was asking for and did not include things that I did not need. So, I was extremely satisfied with Linda's performance. I would recommend that she gets a raise based on this."

Extremely Satisfied!
April 11, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 11, 2014

"It was everything I needed professionally. The staff was helpful."

Extremely Satisfied!
April 11, 2014

"Your license adviser Susan was polite, friendly, and very confident. The questions she asked were pertinent but not invasive. The price that was quoted seemed reasonable for the kind of service we were looking for. Thank you."

Satisfied!
April 11, 2014

"Jerry was very helpful."

Extremely Satisfied!
April 11, 2014

"Linda was the service agent. She was very professional and very courteous. It was an easy process. I'm very satisfied."

Satisfied!
April 11, 2014

"Good follow up, good demeanour, and they explained things thoroughly."

Extremely Satisfied!
April 11, 2014

"I appreciated that it was efficient and quick. Susan was excellent. She was very helpful and re-read some questions for me. Everything went very well. It's the easiest experience that I've had in securing general liability insurance."

Extremely Satisfied!
April 11, 2014

"I was online and Googled liability insurance for small business. I came up with your company and I called. I did an estimated quote on-line and came up with something that was within my budget, as I am a new business owner. I called the number because it was not the information that I needed. I needed more information, and I spoke to a well versed, well educated, polite agent named Susan, and my name is Susan, so at first the chemistry was fair. She was very polite and gave me what I was looking for that other companies were not giving me. Before I could speak, the first thing out of her mouth was, you can insure your company with us and that is exactly what I was looking for. That is exactly the kind of service they are offering, very, very knowledgeable. I thank her so much. I will without a doubt refer your company to others who are trying to seek insurance for their small business. I cannot thank you enough for Susan and your great service."

Extremely Satisfied!
April 10, 2014

"I was very satisfied because it was really easy. They got the policies setup, got the procedure for payment and got an email out to me quickly, so that made the process very simple."

Extremely Satisfied!
April 10, 2014

"I called them up and checked my quote. It took just a few minutes to get it all set up. I can't be happier. It covered everything I needed, and everybody knew what they were doing. That's the way I like to do business."

Extremely Satisfied!
April 10, 2014

"Very helpful and knowledgeable staff member."

Extremely Satisfied!
April 10, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 10, 2014

"Quick and easy."

Extremely Satisfied!
April 10, 2014

"Sherry was very knowledgeable of the professional service that I was asking about. She was just really fast and extremely efficient. I appreciated that."

Extremely Satisfied!
April 10, 2014

"The representative I spoke with was very knowledgeable. He had answers to everything and was able to explain it in a fashion that somebody with little insurance experience would be able to understand. Didn't use a lot of lingo, jargon or industry stuff, but was able to say, you know, this is what it covers, this is what it doesn't, those sorts of things."

Extremely Satisfied!
April 10, 2014

"My agent explained everything thoroughly. She was helpful and the process was quick and easy."

Extremely Satisfied!
April 10, 2014

"The representative was very knowledgeable and friendly. Provided a quote very easily, so it was a good, easy experience. I did not expect that."

Extremely Satisfied!
April 10, 2014

"I worked with Sherry. She was very efficient. Everything I needed was handled in a single call."

Extremely Satisfied!
April 10, 2014

"The service was very fast."

Extremely Satisfied!
April 9, 2014

"Extremely prompt and courteous. Also, fair pricing."

Extremely Satisfied!
April 9, 2014

"All my questions were answered."

Extremely Satisfied!
April 9, 2014

"Your representative was very professional. He took care of the business as it was supposed to be and answered all questions. Thank you."

Extremely Satisfied!
April 9, 2014

"The sales representative was concise. She answered all of my questions and guided me through everything I needed to know up to this point. Overall, I was just highly confident in that regard."

Extremely Satisfied!
April 9, 2014

"Reactivating my policy was simple."

Extremely Satisfied!
April 9, 2014

"The service was very fast. Shirley was very efficient, and I got all the information I needed. I closed the transaction, which is also at a moderate cost. I'm quite satisfied. Thank you."

Extremely Satisfied!
April 9, 2014

"Well, the service was friendly, professional and done in a business like manner, so I really appreciated it. It's much better service than I've gotten from my local insurance agents."

Extremely Satisfied!
April 9, 2014

"The service was prompt and accurate, so overall it was a good experience."

Extremely Satisfied!
April 9, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 9, 2014

"Of all the questions I asked, she was able to answer all. She was able to go through the process with me. I did not have an idea which policies were very good."

Extremely Satisfied!
April 8, 2014

"The service was very easy to use, and it was transparent when going to the web from the phone call."

Extremely Satisfied!
April 8, 2014

"I spoke with two individuals today and each one answered my questions directly, concisely and accurately. They helped me combine two policies, and they also aided me in getting a discounted rate. So, I got more for my money and they were professional and extremely friendly."

Extremely Satisfied!
April 8, 2014

"Thorough and in depth explanations of the policy."

Satisfied!
April 8, 2014

"I got all the answers. All my questions were answered."

Extremely Satisfied!
April 8, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 8, 2014

"My experience was really great. I'm sorry, I don't know which number I pressed on my phone, but I wanted to press 5. Everything was excellent. The information that was given to me was wonderful and very thorough. I understand the policy. The technician they worked with was really great. She was friendly and informative. Overall, it was just a very great experience."

Extremely Satisfied!
April 8, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 8, 2014

"Linda, the sales representative or account manager, did an excellent job. She walked me through and was very knowledgeable of the product that you offer. She answered my questions in a timely manner and was just a huge help. I'm thankful for it."

Extremely Satisfied!
April 8, 2014

"Fast, efficient, friendly, and concise. Really good service, knowledgeable. Definitely great service."

Extremely Satisfied!
April 8, 2014

"Very helpful, very knowledgeable, and very pleasant to speak to."

Extremely Satisfied!
April 8, 2014

"The agent was extremely informative. She answered all of my questions and even pre-answered some questions with information that I might not have asked for. She was very polite, very helpful and very friendly."

Extremely Satisfied!
April 7, 2014

"Well, I like your promptness and the fact that you have all the information at your fingertips to give me as soon as I called for a quote."

Extremely Satisfied!
April 7, 2014

"I had the pleasure of dealing with one of your operators, Dorothy, who walked me through every single question I had. She had perfect answers for everything and was one of the most expedient, efficient, professional and knowledgeable people I have ever had the opportunity to do business with."

Extremely Satisfied!
April 7, 2014

"The agent, George, has been contacting me for a couple of months on and off. He has just been doing a good job as far as explaining everything like the covered services. He has done a really good job in that department."

Extremely Satisfied!
April 7, 2014

"Knowledgeable service people and very helpful."

Extremely Satisfied!
April 7, 2014

"Very reasonable service and the people were very nice."

Extremely Satisfied!
April 7, 2014

"Perfect customer service."

Extremely Satisfied!
April 7, 2014

"Fast and friendly service."

Extremely Satisfied!
April 7, 2014

"It was just extremely convenient. I love the on-line site and I love the email access, but the customer service guy is always very professional and very courteous."

Satisfied!
April 7, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 7, 2014

"The representative I spoke to, her name was Sherry, was extremely helpful. I have always gotten good results when I had gone through the website as well. I got the quote on-line and then I called to confirm it, just to make sure it was the coverage I needed and to pay the annual premium. Like I say, Sherry was very, very helpful and I appreciated it very much."

Extremely Satisfied!
April 7, 2014

"I've spoken to two different agents, a gentleman named Collin and a lady named Linda. They were extremely informative. This was my first time owning a company, and some of the information I was not familiar with. They were both very helpful in explaining the exact coverage, what the terms meant, and very helpful in getting my business account established. I can't thank you all enough it has been very helpful."

Extremely Satisfied!
April 7, 2014

"The staff was very helpful and supportive. They answered the questions in a really good way, very clear."

Extremely Satisfied!
April 7, 2014

"It was good and I got the information that I needed."

Extremely Satisfied!
April 4, 2014

"The agent was very professional. He had a lot of insight on what I needed for the policy."

Extremely Satisfied!
April 4, 2014

"Informative and quick."

Extremely Satisfied!
April 4, 2014

"Your representative, Susan, was extremely informative. She was concise, and she was able to find the type of insurance coverage that I needed. She was very prompt in getting back to me with a cost, so I was very pleased."

Extremely Satisfied!
April 4, 2014

"The customer service representative was very efficient and friendly. They really helped me out. The price was right and it got done quickly."

Extremely Satisfied!
April 4, 2014

"Sherry was absolutely a wonderful patient. He explained everything in a professional manner, so made me confident to buy the policy."

Extremely Satisfied!
April 4, 2014

"Very simple, straight forward, and easy."

Extremely Satisfied!
April 4, 2014

"Well, it was easy and not very cumbersome."

Extremely Satisfied!
April 4, 2014

"The representative gave me detailed information, and gave me various options for and what might work best for me and my business. She delivered outstanding service and I appreciate it."

Extremely Satisfied!
April 4, 2014

"Linda was very comprehensive and professional in delivering the quote, and in explanning the policy and it's limitations."

Extremely Satisfied!
April 4, 2014

"It was very easy to do on-line. It seemed almost too easy, so I called customer service to make sure I was not missing anything. Customer service was extremely helpful. They helped me through the rest of the process and answered all of my questions. They made me feel comfortable with proceeding to check out."

Extremely Satisfied!
April 4, 2014

"Every question I had was answered. The responses were quick and getting it taken care of was extremely quick and efficient. The prices were reasonable and there was a payment plan offered, very satisfying."

Extremely Satisfied!
April 4, 2014

"Susan was very informative and courteous. She really helped me out."

Extremely Satisfied!
April 3, 2014

"Quick, inexpensive, and courteous. Thank you."

Extremely Satisfied!
April 3, 2014

"Questions that I asked were answered responsively and with very good detail. From that stand point, I am very, very satisfied."

Extremely Satisfied!
April 3, 2014

"Wanda was fair with us. I was very pleased with her knowledge level and response to my call backs."

Extremely Satisfied!
April 3, 2014

"The sales representative was very helpful and able to explain most of my questions She was very helpful in getting my insurance policy purchased and completed."

Extremely Satisfied!
April 3, 2014

"They provided good information and service. Quick service."

Extremely Satisfied!
April 3, 2014

"Friendly customer service."

Satisfied!
April 3, 2014

"Linda, my agent, was very helpful and very responsive. Always quick with the responses and very clear in the conversation."

Extremely Satisfied!
April 3, 2014

"Linda was very professional and efficient."

Satisfied!
April 3, 2014

"Efficient and they seemed to answer questions quickly to provide a quote."

Extremely Satisfied!
April 3, 2014

"I just had a transaction with Sherry. She was incredibly efficient and incredibly knowledgeable. Just right to the point, exactly what I needed. So it was excellent and to the point, a very focused transaction. Thank you."

Extremely Satisfied!
April 3, 2014

"Sarah was very helpful, quick and easy. Got it all done quick quick. Thanks."

Extremely Satisfied!
April 3, 2014

"I was very satisfied with the knowledge of the person who worked with me. She worked with me very well, and I appreciate it."

Extremely Satisfied!
April 3, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 3, 2014

"The representative was very nice and knowledgeable. She explained everything."

Neutral
April 3, 2014

"I don't even know why I'm getting the survey. I'm just waiting for someone."

Extremely Satisfied!
April 2, 2014

"Sherry was great. She did everything and answered all my questions."

Extremely Satisfied!
April 2, 2014

"We had a very great experience with the representative that helped me out today."

Extremely Satisfied!
April 2, 2014

"I thought that everyone listened to me and gave me exactly what I needed."

Extremely Satisfied!
April 2, 2014

"The agent was very pleasant. She was able to help me very quickly, and the price was very reasonable for insurance. The monthly payments are a nice option, to be able to have that feature is great."

Satisfied!
April 2, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 2, 2014

"Your customer service agent was very friendly and helpful. She was able to explain the technical knowledge of insurance for me. Yes, quick and helpful. Thank you."

Extremely Satisfied!
April 2, 2014

"Good speed of response and quickness in answering my questions."

Extremely Satisfied!
April 2, 2014

"Great customer service and a reasonable quote. Especially Susan, who actually helped me find out about the policy I needed."

Extremely Satisfied!
April 2, 2014

"The representatives were very helpful and very patient. Very informative with the questions that I had."

Satisfied!
April 2, 2014

"Sherry was very, very helpful informing me of all the options that I had at Hiscox Insurance. I really appreciate how open and honest she was and how efficient. She got to the point. I really appreciate it. So, thank you to her for that."

Extremely Satisfied!
April 2, 2014

"I am happy because the customer service agent was clear and knowledgeable."

Extremely Satisfied!
April 2, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 2, 2014

"I want to thank Hiscox for the service they provided me today. I was able to purchase a policy very quickly and efficiently for a good price."

Extremely Satisfied!
April 2, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2014

"You guys provide an excellent insurance service at a very, you know, competitive price. I hope I never have to file a claim, you guys... knock on wood. You give some business owners peace of mind. I'm glad you offered our service."

Extremely Satisfied!
April 1, 2014

"I worked with Sherry. She was very, very helpful in answering all the questions that we had on multiple occasions. I was able to call her and reach her. If I did not reach her, she actually returned my calls. She was very helpful in supplying all the information and she guided us through the process. It was really a relatively easy process."

Extremely Satisfied!
April 1, 2014

"I thought that the representative was very informative and very efficient. She knew what she was doing."

Extremely Satisfied!
April 1, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2014

"Sherry was just really professional. She helped me get done what I needed to get done today. I am getting liability insurance for my business, and she asked me everything I needed very clearly. I feel that she is there doing her job perfectly. Great service. Thank you."

Extremely Satisfied!
April 1, 2014

"Excellent service. Quick. Right on the money. Dave asked me the right questions. Could not have been more satisfied. Did not even take ten minutes to get the whole thing completed. A great service."

Satisfied!
April 1, 2014

"Everything went fine. They helped me understand the concepts, she was very patient, she explained many different points, and she was great."

Extremely Satisfied!
April 1, 2014

"The customer service rep was awesome."

Extremely Satisfied!
April 1, 2014

"I initially called in and was able to fix things on the account and reactivate it, all with intelligence."

Satisfied!
April 1, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2014

"The agent that worked with me, Linda, was very knowledgeable. She was very efficient. She provided great advice and recommendations, and it was a fast, easy, quick process. I really appreciate her customer service."

Extremely Satisfied!
April 1, 2014

"The questions were clear. I was able to answer and able to get the insurance very quickly."

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866-283-7545

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