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September 2013 - Customer Reviews


Extremely Satisfied!
September 30, 2013

"Everyone has been very nice and helpful. I'm working through the process of getting a quote and dealing with the placement of my insurance today."

Extremely Satisfied!
September 30, 2013

"They were very helpful and courteous. I really like your rates too. Thank you."

Extremely Satisfied!
September 30, 2013

"The people were very kind and supportive in providing insurance. I'm just thankful for what they're doing."

Extremely Satisfied!
September 30, 2013

"I got a policy at a good price and it was done fairly quickly."

Extremely Satisfied!
September 30, 2013

"Great customer service and a very knowledgeable and helpful rep."

Extremely Satisfied!
September 30, 2013

"It was great and the agent was very knowledgeable and helpful."

Extremely Satisfied!
September 30, 2013

"I got all of the things that I wanted to get sorted out very quickly."

Extremely Satisfied!
September 30, 2013

"The Hiscox representative is a phenomenal asset. They helped update our new policy that we created for a client. They brought important things to my attention."

Extremely Satisfied!
September 30, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 30, 2013

"I called knowing relatively little about what I needed, and your professionals helped me figure it out."

Extremely Satisfied!
September 30, 2013

"She was very nice and polite. She had a lot of patience because I do not speak English very well. So, she was very patient. She explained to me very nicely. Everything was clear for me."

Satisfied!
September 30, 2013

"I appreciated the provider, Dorothy, who answered all my questions and was able to switch from one product to another. When I had questions about the product that she was offering me, she was very flexible. I really appreciated that."

Extremely Satisfied!
September 30, 2013

"The service was fast and efficient."

Extremely Satisfied!
September 30, 2013

"The service was prompt. "

Extremely Satisfied!
September 30, 2013

"Linda was really helpful. She knew the policy inside and out. She could answer all of my questions and was very thorough and very quick. It was really great. It was a great experience."

Satisfied!
September 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 27, 2013

"The agent was very helpful and very thorough."

Extremely Satisfied!
September 27, 2013

"The agent was very helpful and very thorough."

Extremely Satisfied!
September 27, 2013

"I was shopping around for general liability business insurance for a technology consulting company. I had a hard time with different companies. This by far was the easiest one. Very straightforward. Questions are very direct and easy to answer. I did not need a ton of paper work and did not need to answer a lot of questions. So, very good! The quote was great. It was actually one of the best ones that I got all day, but just because of the customer service, I decided to go with Hiscox. So, anyway, that is it."

Extremely Satisfied!
September 27, 2013

"Great service from Sherry. She provided me with all the information that I needed in such a quick time and she was efficient. I have not had that kind of service in a long time."

Satisfied!
September 27, 2013

"Susan was very helpful and knowledgeable. It was fast and easy."

Extremely Satisfied!
September 27, 2013

"The agent took the time to really listen to my situation and understand my problem."

Extremely Satisfied!
September 27, 2013

"Fast response, very professional, and very efficient."

Extremely Satisfied!
September 27, 2013

This customer did not leave any additional comments.

Satisfied!
September 27, 2013

"The agent was very respectful and very courteous. I did enjoy her speaking with me and the other employees that I had go through before I met her."

Extremely Satisfied!
September 27, 2013

"I worked with Dorothy and she was very helpful and very patient. She spoke to me at my level and I appreciated."

Extremely Satisfied!
September 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 27, 2013

"Linda, your adviser, was absolutely fantastic. When she advised that she would be calling me back, she did. She was very thorough, and she was very, very personable."

Extremely Satisfied!
September 27, 2013

"They were very quick and helpful, and they gave me all the information that I needed. They allowed me to make monthly payments."

Extremely Satisfied!
September 27, 2013

"Linda has been great today. I got all my questions answered, and I am really satisfied. So, that's it."

Extremely Satisfied!
September 27, 2013

"The agent was very professional and very thorough. She made the process extraordinarily easy."

Extremely Satisfied!
September 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 27, 2013

"I got the information I needed and the policy was put in place immediately."

Satisfied!
September 26, 2013

"Everybody seemed very knowledgeable. They were quick to answer my questions, very quick and precise without any type of wavering in regards to numbers, prices, and variations of time."

Extremely Satisfied!
September 26, 2013

"Very fast, friendly service. Couldn't ask for more friendly people."

Extremely Satisfied!
September 26, 2013

"Andy provided a level of service that I would expect from an insurance company or a customer service representative. I applaud her service. It was very helpful and cordial. It made the whole experience very pleasant to work through. Thank you, Angela. Great job."

Extremely Satisfied!
September 26, 2013

"He was very thorough and efficient."

Extremely Satisfied!
September 26, 2013

"I had Angela as an agent and she was very informative. She was very considerate and provided all the information that I needed. It was just an overall great experience. I look forward to continuing to do business with your organization because of Angela."

Extremely Satisfied!
September 26, 2013

This customer did not leave any additional comments.

Satisfied!
September 26, 2013

"The ease of access and the simplicity of acquiring a policy, as well as the cost of the policy, really made this experience very fluid, not difficult at all."

Extremely Satisfied!
September 26, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 26, 2013

"My customer service representative was very, very friendly. She got exactly what I needed, very fast and efficiently."

Satisfied!
September 26, 2013

"I was satisfied with all of the aspects. She did a good job in letting me understand the policy and she waited patiently with me. I had a good experience, thank you."

Extremely Satisfied!
September 26, 2013

"Quick and professional response."

Extremely Satisfied!
September 26, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 26, 2013

"Very professional. They explained everything well and in good detail. It was very quick service."

Extremely Satisfied!
September 26, 2013

"A friendly sales person! She seemed to know what she was talking about."

Extremely Satisfied!
September 25, 2013

"Excellent customer service."

Extremely Satisfied!
September 25, 2013

"Everything was done quickly and it all made sense to me. I usually get very confused, but my service was excellent."

Extremely Satisfied!
September 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 25, 2013

"Great service, great support. Everything I needed to know. I was asked questions and prompted to give the right information, which made it easier to do the policy, Thanks."

Extremely Satisfied!
September 25, 2013

"Liz was extremely helpful in explaining everything and helping me obtain a policy."

Extremely Satisfied!
September 25, 2013

"I spoke with a representative named Linda. She was very, very helpful and very professional. She walked me through the whole process, made me feel very, very comfortable. Happy with the policy, and I am happy that I called."

Extremely Satisfied!
September 25, 2013

"I was actually referred by a colleague to your company. Getting my policy was very easy. Everything was explained very clearly to me, and it was done very quickly. So, all of that makes me very appreciative."

Extremely Satisfied!
September 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 25, 2013

"Susan was very helpful."

Extremely Satisfied!
September 25, 2013

"I am very satisfied with Linda. She explained things and tried to understand me because English is my second language. She took time and tried to understand what I was trying to say. Thank you."

Extremely Satisfied!
September 25, 2013

"Your representative seemed very knowledgeable. She looked into additional information to answer my questions and was very quick in her responses. I was off the phone with the coverage I needed in 15 minutes."

Extremely Satisfied!
September 25, 2013

"She was helpful, professional, knowledgeable and friendly."

Extremely Satisfied!
September 25, 2013

"Your staff was just wonderful to work with on the questions, and they helped add endorsements to my policy. Very pleased with her responsiveness, her professionalism, and her development of good relationships."

Extremely Satisfied!
September 25, 2013

"I was very satisfied because they transferred me to the proper person, Linda, who satisfied all my questions and updated me. She was very knowledgeable of what she was talking about."

Extremely Satisfied!
September 24, 2013

"Sherry was very professional and very quick. She explained exactly what I needed to know."

Extremely Satisfied!
September 24, 2013

"The gentleman was really detailed and helpful. He explained the policy and the questions."

Extremely Satisfied!
September 24, 2013

"The agent was very helpful and informative."

Extremely Satisfied!
September 24, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 24, 2013

"I think I had a representative by the name of Darlene. She was great. She was very helpful, and it was just a great overall experience."

Extremely Satisfied!
September 24, 2013

"The agent was very informative. She gave me exactly the information that I needed."

Extremely Satisfied!
September 24, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 24, 2013

"Someone was able to help me complete my application immediately. I did not have to wait for the person I had called for. It was done quickly. I have my quote by email. I knew I was covered. It was just easy to do."

Extremely Satisfied!
September 24, 2013

"It was an easy process."

Extremely Satisfied!
September 23, 2013

"They were very efficient, and they helped me with my questions. I got them answered."

Extremely Satisfied!
September 23, 2013

"Efficient! I was excited about receiving the money, and the ease of which everything was managed."

Extremely Satisfied!
September 23, 2013

"It was quick, easy, and relatively inexpensive."

Extremely Satisfied!
September 23, 2013

"Loretta helped me today to set up my general and professional liability. She was fantastic, and I just wanted to call in and let you know that she's doing an excellent job. She has great fluency and expression when she was reading all the details of my insurance. I'm a former teacher, so I had to let her know that she can read really well. Loretta is awesome."

Extremely Satisfied!
September 23, 2013

"Efficiency in service and responsiveness."

Extremely Satisfied!
September 23, 2013

"Very courteous, very courteous and quick."

Extremely Satisfied!
September 23, 2013

"I really appreciate the timeliness and consideration they had for me and my business. Didn't have time to sit on the phone and wait. So, it was a quick response. Very knowledgeable."

Extremely Satisfied!
September 23, 2013

"Simple process, very informative, and helpful answers."

Extremely Satisfied!
September 23, 2013

"Yes, this process was very, very smooth. The agent was extremely professional, and the products and services that I was looking for were there. The process started and finished within three to five minutes. So, overall I am very satisfied with the speedy process and the products from Hiscox."

Extremely Satisfied!
September 23, 2013

"I'm extremely satisfied after getting a quote from another firm. Yours is extraordinarily reasonable. So, I was very happy about the speed of the service. I was able to get a quote the same day. It was very good. I'm very satisfied with the service."

Extremely Satisfied!
September 23, 2013

"Linda was the agent that helped me today. I was completely satisfied because she was so polite and helpful, and offered such good service. Thank you, she is a star."

Extremely Satisfied!
September 23, 2013

"Very professional and a quick response."

Satisfied!
September 23, 2013

"My questions were answered properly and in a way that I could understand what was being told to me. I do appreciate that."

Extremely Satisfied!
September 23, 2013

"Susan was my representative and she answered all my questions and was very friendly. She answered everything in a very clear and precise way."

Extremely Satisfied!
September 23, 2013

"The customer service representative was extremely knowledgeable and helpful. The rates are fantastic and highly competitive, so I'm very, very satisfied."

Extremely Satisfied!
September 23, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 23, 2013

"Efficient, easy, and good service on the telephone."

Extremely Satisfied!
September 23, 2013

"She took care of all my questions and helped us save a little bit of money on our policies by combining them."

Extremely Satisfied!
September 23, 2013

"Very friendly and quick service."

Extremely Satisfied!
September 23, 2013

"Yes, the help that Linda provided me this morning was superior, and I feel very comfortable with the insurance that she has provided."

Satisfied!
September 23, 2013

"Pleasant customer service."

Extremely Satisfied!
September 20, 2013

"Got quick answers and the people were helpful. They had to work some special circumstances and they got it done. It took a little time with underwriting, but it got done and I truly appreciate it. The group was very professional and helpful. Thank you."

Satisfied!
September 20, 2013

"Very thorough conversation with the representative. They knew what they were talking about."

Extremely Satisfied!
September 20, 2013

"Quick, easy access. Great service. The insurance person was quite knowledgeable of the product and was quite helpful."

Extremely Satisfied!
September 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 20, 2013

"The service I received was fast and knowledgeable. I was able to get our insurance quote turned into actual insurance coverage within a few minutes. I appreciate the fast time. Thanks."

Extremely Satisfied!
September 20, 2013

"It was fast and easy, not time consuming."

Extremely Satisfied!
September 20, 2013

"The representative was thorough and all the information that she gave this morning was very good. She answered the questions extremely well."

Extremely Satisfied!
September 20, 2013

"I was pleased with the courtesy, the professionalism and the promptness with which my enquiry was handled and my policy was set up."

Extremely Satisfied!
September 20, 2013

"Everything was clear and done in a timely manner."

Extremely Satisfied!
September 19, 2013

"The representative was polite, clear, helpful and she gave me all the information I needed in a timely manner."

Extremely Satisfied!
September 19, 2013

"The service was prompt and efficient. The people I talked to were very pleasant. It was an excellent opportunity. Their prices were reasonable. I would recommend Hiscox."

Satisfied!
September 19, 2013

"Seems like it will be good insurance. I guess I will find out for sure, but the service seems to be OK so far."

Extremely Satisfied!
September 19, 2013

"Very quick service."

Satisfied!
September 19, 2013

"The representative was very thorough, professional and pleasant to talk to. Also, I needed a policy right away. I was able to get it right away, so I'm happy about that. The only thing that bothered me a little was the payment. It has to be automatic from my credit card, but I would prefer to pay by check. That's okay. In general, it has been a very good experience and a big relief to me."

Extremely Satisfied!
September 19, 2013

"It was quick and affordable."

Extremely Satisfied!
September 19, 2013

"The agent was very average. She broke down what everything I needed. She was a great representative. I enjoyed speaking with her. She answered all my questions."

Extremely Satisfied!
September 19, 2013

"Susan was very knowledgeable and very precise. I got the information I needed as quick as possible, and I was able to process the policy very quickly. I need that because I'm very busy. Thank you."

Extremely Satisfied!
September 19, 2013

"It was efficient."

Extremely Satisfied!
September 19, 2013

"The agent was knowledgeable and informative."

Extremely Satisfied!
September 19, 2013

"Really straight forward! The time that it took to get it done was quick. I didn't have to go through a list of stuff, which is always nice. But, very good feed back and good explanations."

Extremely Satisfied!
September 19, 2013

"They were able to answer all of my questions completely. They were very friendly. They were able to finish the paper work in a short period of time. It was just easy. Thank you."

Extremely Satisfied!
September 18, 2013

"She reviewed my documents that are necessary to be compliant for my contract. She made sure that the company covers the requirements, then followed up and stayed a little bit after. I made a payment to become a customer, so I really appreciate all that. I would have probably gone with a different insurance company. I know I would have if I did not received such good customer service."

Extremely Satisfied!
September 18, 2013

"My quote was done very quickly and politely."

Extremely Satisfied!
September 18, 2013

"My agent was very helpful. He let me understand the type of coverage and explained all of the payment options and rights that I have."

Satisfied!
September 18, 2013

"The email seemed pretty clear, and the person on the phone had everything available. It made my experience and my decision easier."

Extremely Satisfied!
September 18, 2013

"The girl that helped me was extremely friendly and very patient when I didn't understand her insurance lingo. I'm very happy with the quote that she gave me and how it was easy to get signed up. So, I could do everything over the phone. I was very happy, thank you."

Satisfied!
September 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 18, 2013

"Very professional."

Extremely Satisfied!
September 17, 2013

"It was fast, it was affordable and it was convenient. The customer service was good."

Extremely Satisfied!
September 17, 2013

"Sherry was very quick in answering. She was easy to talk with, explained things well, and the numbers were good."

Extremely Satisfied!
September 17, 2013

"When I called you guys, I got fast, prompt service. The quote was excellent, and the lady I spoke with, Susan, was just very friendly."

Satisfied!
September 17, 2013

"Linda was very knowledgeable and thorough with her approach."

Extremely Satisfied!
September 17, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 17, 2013

"Everyone was really courteous. The prices were really good. Everything was explained to me."

Extremely Satisfied!
September 17, 2013

"She was very helpful and informative."

Satisfied!
September 17, 2013

"I felt that the policy terms and conditions were explained well, and I was given options to lower the liability amounts which saved me money."

Extremely Satisfied!
September 17, 2013

"I was satisfied. I was very satisfied with the service I received today because of the way the representative worked. She explained everything to me in black and white. She could not be much clearer, and I understand everything about the policy. So, that was awesome."

Extremely Satisfied!
September 17, 2013

"Very pleasant and efficient service."

Extremely Satisfied!
September 16, 2013

"She explained everything well and in detail. She did it in a nice way. She was great."

Extremely Satisfied!
September 16, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 16, 2013

"Fast and efficient service. A nice customer service representative."

Extremely Satisfied!
September 16, 2013

"It was clear, professional, and easy to follow."

Extremely Satisfied!
September 16, 2013

"It was a very pleasant experience, very informative, very quick, and I got my needs met immediately. He was very thorough and easy to understand."

Extremely Satisfied!
September 16, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 16, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 16, 2013

"Linda was extremely helpful and patient with me."

Extremely Satisfied!
September 16, 2013

"I think Jolene was very helpful. She answered my numerous questions and kept a great sense of humour. So, she's a representative of your agency and you're doing great."

Extremely Satisfied!
September 16, 2013

"Very satisfied with the service! A very polite agent and very informative."

Extremely Satisfied!
September 16, 2013

"It was quick, easy and very informative when we had questions."

Extremely Satisfied!
September 16, 2013

"My representative helped out and was willing to call back. She made sure to let me know what was important and made sure I understood the policy."

Extremely Satisfied!
September 16, 2013

"Well, I was very satisfied with the representative Sherry. For one thing, I had a lot of questions and she answered them very knowledgeably. Plus, it was a referral from my son. So, that is the reason why I actually went with you guys."

Extremely Satisfied!
September 16, 2013

"The agent was very helpful explaining things to me and giving me as much information as I needed to be able to make a decision."

Extremely Satisfied!
September 16, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 16, 2013

"The representative was very helpful and the process was very simple."

Extremely Satisfied!
September 16, 2013

"The advisor was very professional and answered all my questions. She was extremely helpful and yeah, she was very professional."

Extremely Satisfied!
September 16, 2013

"All of my questions were answered very clearly. I understood all the things that were involved in the policy. I'm very happy with the communication."

Extremely Satisfied!
September 16, 2013

"Every question was clearly answered."

Extremely Satisfied!
September 16, 2013

"The representative was very direct and very efficient. I received the product that I was requesting."

Extremely Satisfied!
September 16, 2013

"Sarah was great to work with, answered all my questions, and made everything very, very easy for me and my company."

Extremely Satisfied!
September 16, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 13, 2013

"I called for an estimate on a professional business policy and it did not feel like I was being sold. I was given the information that I needed to get a quote."

Extremely Satisfied!
September 13, 2013

"Dorothy gave me great service."

Extremely Satisfied!
September 13, 2013

"It was very simple and quick. My representative was very kind and thorough."

Extremely Satisfied!
September 13, 2013

"The women I worked with was knowledgeable and very helpful to me."

Extremely Satisfied!
September 13, 2013

"I was extremely satisfied because Linda was very thorough and very good at explaining the various types of coverage available to me."

Extremely Satisfied!
September 13, 2013

"I thought my service with Hiscox today was excellent. I thought that Angela was very good at her job. I spoke to her yesterday and she said that she would get back to me, and she did. She called me early and was very responsive. She answered all my questions very well and very professionally. I was grateful for her help, and she was able to give me good professional business. Thank you very much."

Extremely Satisfied!
September 13, 2013

"I'm satisfied because I got what I called in to get. The young lady was precise. She answered my questions and offered suggestions for what I needed. She was knowledgeable of her services, and it really helped."

Extremely Satisfied!
September 13, 2013

"Everyone seemed competent, helpful and polite. That's really refreshing. Thank you."

Extremely Satisfied!
September 13, 2013

"Wonderful customer service."

Extremely Satisfied!
September 13, 2013

"I was very satisfied with the level of service that I received. They're very helpful and very informative. It was explained to me very well. I understood everything that was covered, and it was just a good feeling to be on the phone with somebody that is so educated in regards to the company, what they do, what they cover, and things of that nature."

Extremely Satisfied!
September 13, 2013

"The person I spoke with was very helpful. He explained what the different options were and gave me quotes for different levels. They allowed me to choose. They spoke very clearly, understood all of what they were saying the first time through. They did it quickly, but they were clear, very good, very helpful, and very friendly. Good experience."

Extremely Satisfied!
September 13, 2013

"The representative was very professional. He understood exactly what I wanted and came back immediately with a quote to cover those things. He was available to me to finalize the transaction very professionally. Very well done."

Extremely Satisfied!
September 13, 2013

"She was knowledgeable. She recommended things to remove from the policy as well as things that would be beneficial to add."

Extremely Satisfied!
September 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 13, 2013

"Knowledgeable service and very quick turn around time with the quote and the policy being issued."

Extremely Satisfied!
September 13, 2013

"The website was very easy to complete, and the customer service representative was very helpful, pleasant and efficient."

Extremely Satisfied!
September 12, 2013

"The agent explained the policy. He sent me a copy of it and we went through the whole thing. He was very professional."

Extremely Satisfied!
September 12, 2013

"Great customer service. Jorge was very nice. He answered my every question, was very patient with me, and I am a new guy to commercial insurance. So, I had a lot of questions. So far I am very impressed, especially with the price and the customer service. So, thank you very much, guys."

Satisfied!
September 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 12, 2013

"Great customer service and a great deal."

Extremely Satisfied!
September 12, 2013

"Meticulous, courteous, and helpful."

Extremely Satisfied!
September 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 12, 2013

"The website interface is very easy to use. It performs very quickly and provides information in a user friendly way that is easy to navigate through and select the options that you need. It delivers a final result, a quote, without too much aggravation or heartache. When needed, I was able to call the representatives and they were able to very politely and professionally walk me through the process. She should be commended for her ability to engage customers. She is, as I said, very professional and polite. I needed to have some extra information as a certificate holder on the policy and she said she would do it quickly. It was a pleasure to work with her."

Extremely Satisfied!
September 12, 2013

"They were very helpful and very prompt in calling me to discuss my quote. Thank you."

Satisfied!
September 12, 2013

"Hiscox returned my quote in a speedy fashion, and the woman who walked me through the quote was kind and friendly. Thanks."

Extremely Satisfied!
September 12, 2013

"Extremely good, thank you. Very good. I am satisfied."

Extremely Satisfied!
September 12, 2013

"The person on the phone talked clearly. She was American and had no accent. I could understand her. She was pleasant. What I've seen on-line was very pleasant and easy to understand."

Extremely Satisfied!
September 12, 2013

"The agent was prompt, helpful, and informative."

Extremely Satisfied!
September 12, 2013

"The agent who helped me was extremely helpful, considerate, kind, and clear. Just very, very helpful."

Extremely Satisfied!
September 12, 2013

"The price was good and the service was good. The rep on the phone was very professional."

Extremely Satisfied!
September 12, 2013

"I appreciated the clarity and the efficiency of the service. "

Extremely Satisfied!
September 12, 2013

"The attendant was attentive, very clear and concise. I felt very confident that the policies I am receiving are offered by a great company."

Neutral
September 12, 2013

"I would have preferred an option to turn the auto renew off and only get charged once because I'm only interested in one year's worth of insurance."

Extremely Satisfied!
September 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 11, 2013

"I do not have all the information because I need 5 million in coverage, and Hiscox is offering only 2 million. That is something my client requires, so I will call back in a few days and hopefully complete the transaction."

Extremely Satisfied!
September 11, 2013

"I do not have a whole lot of familiarity with this type of insurance and business lingo, so the person on the phone helping me was very helpful in explaining what each thing meant."

Satisfied!
September 11, 2013

"The representative was pleasant and I enjoyed my experience."

Extremely Satisfied!
September 11, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 11, 2013

"The agent I dealt with was extremely helpful. He worked with me when I had questions about the wording of the policy for my insurance."

Extremely Satisfied!
September 11, 2013

"Friendly service."

Neutral
September 11, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 11, 2013

"I got fast, professional performance, and I got my questions answered."

Extremely Satisfied!
September 11, 2013

"Everything went as efficiently as possible given the amount of information I had to approve."

Extremely Satisfied!
September 11, 2013

"I thought it was just very straightforward. I got all my questions answered and it went pretty quickly. So, it was all good."

Extremely Satisfied!
September 11, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 11, 2013

"The quote went really well. The woman was very knowledgeable, and I feel really comfortable with the service."

Extremely Satisfied!
September 11, 2013

"We felt the people were efficient and quick. The quote was reasonable. Thank you."

Extremely Satisfied!
September 11, 2013

"I think that I was pretty happy with the way the agent explained everything. Plus, there was no pushing and no forcing. You know, I just got the codes and I just discussed those codes with my client. I just received an email but then I came back and called them again about what I wanted to purchase. I changed a few things and they were happy to help me out. So, it was really good. Professional service with no forcing. No pushing. I am really happy with that, thanks."

Extremely Satisfied!
September 11, 2013

"It was a wonderful experience, very helpful, and they answered all my questions. Simple and easy."

Extremely Satisfied!
September 11, 2013

"I was very happy with the agent, Angela. She was very professional, very courteous, and very informative and patient. She was very quick in getting everything done."

Extremely Satisfied!
September 10, 2013

"She answered all my questions and helped explain language that I was not familiar with."

Extremely Satisfied!
September 10, 2013

"Linda, the representative I spoke to was extremely thorough, professional and helpful."

Extremely Satisfied!
September 10, 2013

"She was very friendly and efficient."

Extremely Satisfied!
September 10, 2013

"The agent was very nice, very knowledgeable and courteous."

Extremely Satisfied!
September 10, 2013

"I understood quickly. It is the first time that I have needed business insurance. The website was very clear, the process was simple and the folks on the phone were helpful and knowledgeable. They helped sort out some of the details that were a little trickier, so I am very satisfied. Thanks."

Extremely Satisfied!
September 10, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 10, 2013

"Great customer service. All my questions were answered correctly."

Satisfied!
September 10, 2013

"The representative that I spoke to, Dorothy, was very informative, and very helpful. She answered my questions in a way I could understand. Very prompt with her responses, and even when she had to put me on bold for a brief amount of time, to get one of the underwriters, she was very quick and streamlined. I appreciate that."

Extremely Satisfied!
September 10, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 10, 2013

"The agent was very knowledgeable, very friendly, outgoing and very helpful."

Extremely Satisfied!
September 10, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 9, 2013

"Yes, the information was complete. Everything went really well. I liked the quote, so I am completely satisfied."

Extremely Satisfied!
September 9, 2013

"It was great, it was easy, and Sherry was very helpful."

Extremely Satisfied!
September 9, 2013

"I accomplished everything that I needed. Dorothy was very helpful."

Extremely Satisfied!
September 9, 2013

"This was effective, fast, efficient and knowledgeable."

Extremely Satisfied!
September 9, 2013

"I worked with Linda. She helped me through this whole process. It was very new to me and she explained everything wonderfully. Even when I screwed up something, she was able to just go back and fix it. I can't say enough good things about her. She is fantastic, thanks."

Extremely Satisfied!
September 9, 2013

"It was conducted in a very professional manner and very clear."

Extremely Satisfied!
September 9, 2013

"I was satisfied because I was able to receive clear information."

Extremely Satisfied!
September 9, 2013

"Everything was done accurately and quickly."

Extremely Satisfied!
September 9, 2013

"Robert was incredibly knowledgeable, friendly and professional. He gave me all the answers to my questions without hesitation. He was clear and concise and the coverage for the amount of money is very competitive in the market."

Extremely Satisfied!
September 9, 2013

"The service was prompt and all my questions were answered."

Extremely Satisfied!
September 9, 2013

"Very professional."

Extremely Satisfied!
September 9, 2013
8

"Very smooth and efficient process from start to finish"

Extremely Satisfied!
September 9, 2013

"I received a phone call promptly and a lady who spoke with which sounded very knowledgeable and was very helpful."

Extremely Satisfied!
September 9, 2013

"Excellent customer service representative. Everything was very easy to accomplish and it took a very short while to complete the transaction. So that was very, very good especially for a Monday, thank you."

Extremely Satisfied!
September 9, 2013

"I spoke to Arley and she set me up perfectly, discussed details with me as to what I was doing and helped me with what was going on that maybe I should change as far as the title of my business and set me up perfectly and I'm very very very very satisfied on performance and how she went over things. She did it perfect."

Extremely Satisfied!
September 9, 2013
8

This customer did not leave any additional comments.

Extremely Satisfied!
September 9, 2013

"I was satisfied because they were very professional in getting things. They offered me other options, additional insurances that they did not push me too hard on it so I appreciate that."

Extremely Satisfied!
September 6, 2013

"Ease of of use and great support. The person I spoke with, Andrew, was fantastic. He actually saved me a lot."

Extremely Satisfied!
September 6, 2013

"The representative was really helpful. He really explained things to me."

Extremely Satisfied!
September 6, 2013

"It was always friendly and through."

Extremely Satisfied!
September 6, 20138

"I was helped by Dorothy. She was very courteous and helpful in every respect."

Extremely Satisfied!
September 6, 2013

"The service was very professional. They explained everything very well and were very quick, which I really appreciated."

Neutral
September 6, 2013

"You called back exactly when you said you would call back."

Extremely Satisfied!
September 6, 2013

"The policy was very affordable. The representatives were very courteous and they called back when they said they would. So basically, someone's word means more than anything to me. Thank you."

Extremely Satisfied!
September 6, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 6, 2013

"It was very helpful and very clear. Just what I was looking for."

Extremely Satisfied!
September 6, 2013

"I am very happy with the way Linda and Ira helped me. I am very happy I got the quotes today, and the prices are very reasonable. Thank you."

Satisfied!
September 6, 2013

"I am happy with the service that was offered."

Extremely Satisfied!
September 6, 2013

"I had great customer service and they went above and beyond as far as making sure my needs were met."

Extremely Satisfied!
September 6, 2013

"I was satisfied because number one, she gave me a lot of information that I appreciated. She spoke very well and clear. The price is perfect for me and I need it bad, so I am satisfied with the service."

Extremely Satisfied!
September 6, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 6, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 5, 2013

"The agent I dealt with, Liz, was very patient and helpful through this whole process. She gave me pricing that I was totally satisfied with. She was extremely courteous. I could not be more pleased."

Extremely Satisfied!
September 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 5, 2013

"Sherry was very polite and efficient. She gave me the best service and a good price. I'm happy."

Satisfied!
September 5, 2013

"I talked with Sherry and she seem to be knowledgeable of the processes and procedures. She explained to me thoroughly what the coverage would be. She is very pleasant and very professional, and I like that."

Extremely Satisfied!
September 5, 2013

"Cindy was very helpful and very knowledgeable on the products and services that you could offer me. I'm very satisfied with my quote today and my policy. She did an excellent job."

Extremely Satisfied!
September 5, 2013

"I was extremely satisfied with the service. Glenda was excellent in providing me with the options that are available for my business. She was excellent in actually explaining those things and giving me further detailed breakdowns of the options that I might be able to elect. She provided the information about questions I had on additional insurance and gave me all the things that I needed to have a copy of. It was quick, specific, and a pleasure to work with her."

Satisfied!
September 5, 2013

"I appreciate the clear manner in which the advisor gave me all the information that I needed."

Extremely Satisfied!
September 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 5, 2013

"Overall, the premium was good compared to my last insurance company. The agent was very helpful, very helpful finding the right cover for my business and the requirements of my landlord."

Extremely Satisfied!
September 4, 2013

"Hiscox provided great service. They are very knowledgeable about the policies. I am very satisfied with the product. They have reasonable rates and a comforting staff. If they do not know an answer, they are quick at solving it. I love the process of going through it. Normally insurance takes quite a while with the underwriting and all that. This took literally a couple of minutes. The only thing left to do that I maybe have not had the time to do was go on-line and manage my policy on my own. Other than that, it was wonderful."

Extremely Satisfied!
September 4, 2013

"I was discussing a possible quote with one of your agents, Susan. She was extremely courteous, had good communication skills, and was very customer service oriented. She had the answers that I needed, and it was nothing but a pleasure to deal with her. It is because of her, if I end up getting insurance, the credit will go to her and her alone."

Extremely Satisfied!
September 4, 2013

"Excellent service."

Extremely Satisfied!
September 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 4, 2013

"Shopping around for the best price quote that I can receive. "

Extremely Satisfied!
September 4, 2013

"I'm satisfied because it is a massive amount of questions. She was good and thorough. She explained everything."

Extremely Satisfied!
September 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 4, 2013

This customer did not leave any additional comments.

Satisfied!
September 4, 2013

"Susan was very helpful explaining some of the things that I needed for my insurance."

Extremely Satisfied!
September 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 4, 2013

"You seem to be comprehensive about the type and level of coverage. It was quite efficient."

Extremely Satisfied!
September 4, 2013

"The representative was very helpful, very knowledgeable and I did not think it was coverage that was adequate to my needs."

Extremely Satisfied!
September 3, 2013

This customer did not leave any additional comments.

Satisfied!
September 3, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 3, 2013

"The rendered service was outstanding."

Extremely Satisfied!
September 3, 2013

"The representative was very helpful, very knowledgeable. I did not think it was coverage that was adequate to my needs."

Extremely Satisfied!
September 3, 2013

"The representative was very attentive to my needs. "

Extremely Satisfied!
September 3, 2013

"Quick and easy."

Extremely Satisfied!
September 3, 2013

"It was a very thorough explanation of all questions about the services provided as well as a thorough answer for all questions that I had. She did her very best to make the call as quick as possible while not rushing me off the phone at all. It felt very comfortable obtaining all the information."

Extremely Satisfied!
September 3, 2013

"It was a very easy process, and everyone was very competent on the phone."

Extremely Satisfied!
September 3, 2013

"Susan was great. Thank you so much."

Extremely Satisfied!
September 3, 2013

"It was very quick and professional."

Extremely Satisfied!
September 3, 2013

"I was very satisfied with your work today because of the professionalism. Also, everything was clear, and everything you asked, I understood before you guys moved on to the next process. It was a very easy and very fluid conversation. They made it easy for me to understand."

Extremely Satisfied!
September 3, 2013

"I think the representative was very professional and very helpful. She answered all my questions and was patient with me . She allowed me to ask additional questions and gave me an option to call back and ask any other questions that I may have forgotten to ask."

Extremely Satisfied!
September 3, 2013

"Linda, who helped me today, answered all my questions and took care of everything. So, I have no questions about the issues in the policy that I have purchased. It was an excellent experience and very professional."

Extremely Satisfied!
September 3, 2013

"Everyone who works for the company where I purchased my insurance today has been extremely professional and efficient."

Extremely Satisfied!
September 3, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
September 3, 2013

"The customer service is very clear. They explained things that I could understand. That is it."

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866-283-7545

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