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November 2013 - Customer Reviews

Extremely Satisfied!
November 27, 2013

"All questions were answered fully and the conversations were very pleasant."

Extremely Satisfied!
November 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 27, 2013

"Very knowledgeable and patient."

Extremely Satisfied!
November 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 27, 2013

"The agent was extremely helpful. He explained everything to me and put my mind at ease. So far, I think everything is going great even though its only been about a half hour relationship."

Extremely Satisfied!
November 27, 2013

"Roshana was very thorough in explaining everything to me. She answered all my questions and it just gave me a warm, fuzzy feeling knowing that people are there to explain the things that I do not know. I know she had a smile on her face the whole time that she was talking to me. Really polite and really professional."

Extremely Satisfied!
November 27, 2013

"I was dealing with Angela who was very patient. She had all the information and answers to my questions. She was pretty upfront, very thorough, and that is what I liked about her. Hopefully, I will continue to receive the same type of services going forward."

Extremely Satisfied!
November 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 27, 2013

"The communication between the Hiscox staff and me went very smoothly. Each representative I spoke to was very helpful, patient and more than willing to help with all of my questions."

Extremely Satisfied!
November 27, 2013

"I was satisfied with the service provided by Susan. It was thorough, complete and accurate."

Extremely Satisfied!
November 27, 2013

"The service is professional and prompt. The representative answered all of my questions."

Extremely Satisfied!
November 27, 2013

"The customer service representative was very helpful, very nice, and very thorough."

Extremely Satisfied!
November 27, 2013

"Prompt service, friendly, and a good price."

Extremely Satisfied!
November 27, 2013

"The agent was very knowledgeable, very helpful in answering my questions. I was able to complete my enrollment in a very short period of time."

Extremely Satisfied!
November 26, 2013

"She answered all my questions and made me understand what the hell I was buying."

Extremely Satisfied!
November 26, 2013

"It was quick and easy to get insurance."

Extremely Satisfied!
November 26, 2013

"Your agent was very clear explaining everything, and very courteous."

Extremely Satisfied!
November 26, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 26, 2013

"Jorge was very kind. He was very informative and polite."

Extremely Satisfied!
November 26, 2013

"Smooth, easy transaction with friendly agents."

Extremely Satisfied!
November 26, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 26, 2013

"Basically, they solved my problem immediately within thirty minutes. I needed general liability coverage and I searched on-line. You had good reviews, so I went through it on-line and then called. Now, I have a policy. It is a done deal at a price I can afford."

Extremely Satisfied!
November 26, 2013

"Now the service was very professional and very proficient. Also a good experience, thank you."

Neutral
November 26, 2013

"Absolutely nothing wrong. Glenda was very informative, and the young lady who answered the phone initially was wonderful."

Extremely Satisfied!
November 26, 2013

"Great service!"

Extremely Satisfied!
November 26, 2013

"Quality customer service."

Extremely Satisfied!
November 25, 2013

"The ease of being able to purchase the insurance, have it paid for, and then receive the policy within 24 hours."

Satisfied!
November 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 25, 2013

"I spoke to Dorothy today. She was extremely knowledgeable and very helpful getting me my insurance today. I do appreciate your help, thank you."

Extremely Satisfied!
November 25, 2013

"Sherry was really helpful. She was really great."

Extremely Satisfied!
November 25, 2013

"I was very satisfied with the level of service today because the lady I talked to, Dorothy, was very clear about what you offer, and she was very patient with me to answer all my questions. So, I am very happy with your service. Thank you."

Extremely Satisfied!
November 25, 2013

"Very pleasant, very easy, and very professional. They took something that I know nothing about and made it very famous. Very happy to do business!"

Extremely Satisfied!
November 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 25, 2013

"The service was prompt, courteous, professional and easy to use both on the website as well as the final phone call."

Extremely Satisfied!
November 25, 2013

"Holly was professional, informative and courteous."

Extremely Satisfied!
November 25, 2013

"My representative was extremely helpful and professional."

Extremely Satisfied!
November 25, 2013

"Linda explained everything. She was kind to me and did not treat me like I did not know what I was talking about. She was just very helpful, and if I continue with this kind of service and if I start my insurance with you, I will always be happy. Thank you so much. I appreciate it."

Extremely Satisfied!
November 25, 2013

"Very helpful answering my questions, and they did not make me feel uncomfortable with my needs for my company and business. He was able to answer my questions."

Extremely Satisfied!
November 22, 2013

"It was very quick, easy and efficient."

Satisfied!
November 22, 2013

"I was satisfied because the price was competitive and the representative I spoke with seemed very knowledgeable."

Extremely Satisfied!
November 22, 2013

"It was very efficient and fast. I loved it."

Extremely Satisfied!
November 22, 2013

"I found the service extremely quick. I got on the phone and interfaced with voice mail, which I am not very happy with, but they connected me right to the correct person. I did not have to wait to get to a person to purchase my insurance, so I was very pleased."

Extremely Satisfied!
November 22, 2013

"The process was easy, very polite agents, and they provided the coverage I needed at a reasonable price."

Extremely Satisfied!
November 22, 2013

"Linda was very helpful and very clear. It was very efficient, and I got what I needed."

Extremely Satisfied!
November 22, 2013

"It was great customer service, great follow up, and Rene phoned right up. She gave a very good sevice and was easy going."

Satisfied!
November 22, 2013

"She answered my questions and understood what I was looking for when I did not know what I was looking for. Efficient and she anticipated questions that I might have missed. So, I was able to purchase the insurance that I was looking for."

Extremely Satisfied!
November 22, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 22, 2013

"The lady was very knowledgeable and very polite. She acted very quickly, which I liked, and she was straight to the point and easy."

Extremely Satisfied!
November 22, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 22, 2013

"All questions were answered in a pleasant atmosphere."

Extremely Satisfied!
November 21, 2013

"The responses were prompt. They seemed clear and they had a really nice attitude, thank you."

Extremely Satisfied!
November 21, 2013

"Very professional, informative and polite. Thank you."

Extremely Satisfied!
November 21, 2013

"I appreciated having somebody to walk me through the details and letting me ask questions. He could answered them and I got a quick response."

Extremely Satisfied!
November 21, 2013

"Michelle was very prompt about my questions. You gave helpful solutions. So, I really appreciate that."

Extremely Satisfied!
November 21, 2013

"A very professional and streamlined experience."

Extremely Satisfied!
November 21, 2013

"I guess the main thing was the level of knowledge and expertise of the person that I was working with. He answered all my questions, and I was able to get very good detailed answers."

Extremely Satisfied!
November 21, 2013

"I am happy with Hiscox Insurance, especially with Sherry. She was very respectful of my time. Got all the right questions. She gave me all the right answers. Everything I was looking for was handled, and like I said, she respected my time. A lot of other companies want you to fill out information, but you guys actually took your time and took care of everything. So, that was great."

Satisfied!
November 21, 2013

"Good response, good communication! Her name was Sherry. She put up with my time frames and was very patient with me and my questions. So, she did a good job."

Extremely Satisfied!
November 21, 2013

"The answers were thorough, and Linda also brought up information that I may not have thought of. That was very helpful."

Satisfied!
November 21, 2013

"It is now time for me to buy a new insurance policy."

Extremely Satisfied!
November 21, 2013

"The person who was helping me, Sherry, was very clear, knowledgeable, and to the point. She was very quick, and she worked very quickly for me while not rushing. Gave me a lot of information and took care of everything efficiently."

Extremely Satisfied!
November 21, 2013

"About as painless as possible."

Extremely Satisfied!
November 21, 2013

"The customer service representative was great. She did a good job, thoroughly explained everything to me, and Hiscox rates are good for the coverage you get, thank you."

Extremely Satisfied!
November 20, 2013

"Easy customer service."

Satisfied!
November 20, 2013

"I was not completely satisfied. I did not really get all that I needed. Even with the down payment, I thought it was going to be one month. That is why I gave it a "satisfied" rating."

Satisfied!
November 20, 2013

"They provided needed insurance in a quick and friendly manner."

Extremely Satisfied!
November 20, 2013

"Fast service."

Extremely Satisfied!
November 20, 2013

"I am satisfied with how the agent was knowledgeable and efficient. She was not a time waster. She was very pleasant and professional."

Extremely Satisfied!
November 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 20, 2013

"The service that you folks provided was absolutely outstanding. We deal with a lot of people, and I could not recommend Susan more highly. She was absolutely delightful and very, very pleasant to deal with. She understood the nature and concerns that we had as a small business, and we are happy to be insured with your organization."

Extremely Satisfied!
November 20, 2013

"She was very helpful, answered all my questions, and didn't waste a whole lot of my time."

Extremely Satisfied!
November 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 19, 2013

"Sherry, the customer care person who helped me, was very knowledgeable, patient, easy to understand, and just all around very helpful and pleasant to deal with."

Extremely Satisfied!
November 19, 2013

"Patience, understanding, and they listened to my needs."

Extremely Satisfied!
November 19, 2013

"Susan was very professional. She instructed me about insurance that I needed for my business, and she gave me a quote over the phone quicker than a lot of different companies, so I really appreciate that."

Extremely Satisfied!
November 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 19, 2013

"I was very happy with the response I was given by the representative. Had a good understanding of my questions. She knew exactly what I needed to have."

Extremely Satisfied!
November 19, 2013

"The agent was very helpful and knew all the information."

Extremely Satisfied!
November 19, 2013

"She was thorough, professional, and fast to respond."

Extremely Satisfied!
November 19, 2013

"Sherry was very good. She gave me a lot of information that I needed. She was very friendly and quick to respond."

Extremely Satisfied!
November 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 19, 2013

"Customer service was very kind and easy to get along with."

Satisfied!
November 19, 2013

"The Hiscox representative was very precise and quick. Got me a good quote."

Extremely Satisfied!
November 18, 2013

"Quick response time. Top ratings!"

Satisfied!
November 18, 2013

"The service was very descriptive, and I was able to get all my questions answered. It was straight to the point."

Extremely Satisfied!
November 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 18, 2013

"The staff was very helpful. They answered all my questions, and the online application and disclosures were done very quickly."

Extremely Satisfied!
November 18, 2013

"Very professional."

Extremely Satisfied!
November 18, 2013

"I was extremely satisfied because I got professional customer service, and I was able to get what I needed."

Extremely Satisfied!
November 18, 2013

"I was very satisfied with my service today. She went over two options that I would need and it's going to be fine. I am checking prices and I will give her a call back. Thank you."

Extremely Satisfied!
November 18, 2013

"She was knowledgeable in the areas that I was not, and I felt very comfortable having Sherry straighten me out. I knew what I was doing. I appreciate that very much."

Extremely Satisfied!
November 18, 2013

"Linda was very helpful and pleasant. The process was efficient and real quick. Thanks."

Extremely Satisfied!
November 18, 2013

"I found the experience very informative. Everybody was very friendly and handled the situation very quickly."

Satisfied!
November 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 18, 2013

"A very smooth and efficient process."

Extremely Satisfied!
November 18, 2013

"The ease of the process of getting the insurance policy was great."

Extremely Satisfied!
November 18, 2013

"Linda was knowledgeable and helpful."

Extremely Satisfied!
November 18, 2013

"The person helping me was very knowledgeable. It didn't take very long for her to pull out my application and explain what I needed to know about my policy. She took my first two months payment and I absolutely appreciated it."

Extremely Satisfied!
November 16, 2013

"Very in depth explanation of the policies. Explained the different coverage levels, so overall, I am very satisfied."

Extremely Satisfied!
November 16, 2013

"I was able to get a quote online and get my policy started. We got it done right away."

Extremely Satisfied!
November 15, 2013

"I am extremely satisfied with the service. The person that talked to me, her name is Dorothy, had great patience. She was dedicated to really help and please me with my situation, so I am extremely thankful."

Extremely Satisfied!
November 15, 2013

"The representative made it easy and simple. Very, very fun to deal with and very, very practical explaining everything in a way that I could understand."

Extremely Satisfied!
November 15, 2013

"Very pleasant person, very informative. Gave me the time and had the patience and the answers that I needed."

Extremely Satisfied!
November 15, 2013

"The call was received very quickly. There was hardly any wait time. It was excellent."

Satisfied!
November 15, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 15, 2013

"The agent was prompt, and he got back to me when he said he would."

Extremely Satisfied!
November 15, 2013

"Susan, my agent, is awesome. She helped ease insurance process for me very easily. She was very friendly. Definitely, I will refer my non-profit organizations and anybody else. The pricing is fair, and we did not have to go through brokers. This is an awesome experience."

Satisfied!
November 15, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 15, 2013

"I thought the customer service was excellent. I spoke to two different agents and the final agent that concluded the transaction was very accurate. She was very personable. Knew exactly what was required and was able to walk me through the process. It was all new to me and just very good as well, so I felt very comfortable and secure in the entire transaction."

Extremely Satisfied!
November 15, 2013

"Easy to use, get information, and get signed up."

Extremely Satisfied!
November 15, 2013

"He answered all my questions."

Extremely Satisfied!
November 14, 2013

"A very efficient and fast company in terms of writing insurance policies and providing to small businesses the art of being able to continue with business without slowing down for application questions. I enjoy interacting with the representative and getting educated on what insurance policies offer."

Satisfied!
November 14, 2013

"The information was straightforward, accurate, precise, and delivered professionally."

Extremely Satisfied!
November 14, 2013

"My representative was very helpful, and the price is very reasonable."

Extremely Satisfied!
November 14, 2013

"The gal I spoke with, Dorothy, was very professional and quick."

Extremely Satisfied!
November 14, 2013

"The experience was pleasurable. I'm satisfied with what appears to be a good product here. Thank you."

Extremely Satisfied!
November 14, 2013

"The person I spoke to was very helpful, she was cheerful, and she made an offer without me having to ask. She helped me to navigate the screens to add information that I need, so I really appreciate that."

Extremely Satisfied!
November 14, 2013

"I appreciate being able to do an over the phone payment with a credit card, and the timely response was quite helpful."

Extremely Satisfied!
November 14, 2013

"I got a quick response to my question when I called. I was connected with someone who was equally able to understand my problem and help me with it very quickly. I realized in the middle of the call that I did not have my wallet on my person, so I could not pay for it. I was easily able to call back ten minutes later and complete and the transaction."

Extremely Satisfied!
November 14, 2013

"I had the pleasure of being served by Sherry who was very professional and very enthusiastic about your company, which not only helped her to handle my specific needs very easily and efficiently, but she also gave me confidence. I have a renewed confidence about your company since Sherry shared with me that she was a former independent business person. It seemed to me that if she likes working for Hiscox, she said you were a good company, well, I took that as a valuable piece of feedback."

Extremely Satisfied!
November 14, 2013

"Linda was extremely helpful. Not sure whether I would have bought the policy if it was not for her talking me through and knowing all the options that I had. She also make it very affordable and gave me some different options as far as payment and deductibles and such. There were almost no questions after that she did not know the answer to, so thank you Linda."

Extremely Satisfied!
November 14, 2013

"Linda was very professional in her delivery and answering questions. She explained the coverage, and she had follow-up questions to ensure that I understood the products I was purchasing along with ensuring that I had sufficient coverage."

Extremely Satisfied!
November 14, 2013

"I was helped by Sherry. She was very professional and thorough, so that's why I'm very satisfied."

Extremely Satisfied!
November 14, 2013

"Linda was really good about asking me the right questions. She got down to it very quickly. She understood I was in a hurry and was very clear about what my options were."

Extremely Satisfied!
November 14, 2013

"The representative had good knowledge. She was professional and thorough, so I was happy with that."

Extremely Satisfied!
November 14, 2013

"Everyone was very nice."

Extremely Satisfied!
November 14, 2013

"Angela walked me through the questions and the steps, and treated me very professionally. I appreciated that. She explained the process very clearly. I appreciated that, and then the price I was quoted seemed reasonable for the power phase that I wanted to purchase. I also appreciate having documents sent to me electronically."

Extremely Satisfied!
November 14, 2013

"Sherry was very quick and efficient. She had a lot of knowledge. It was just really, really easy."

Extremely Satisfied!
November 13, 2013

"I was extremely satisfied with all the answers that Linda gave me. She answered all my questions, and she was very polite while on the phone with me. Thank you so much."

Extremely Satisfied!
November 13, 2013

"I'm very satisfied with the service because you were able to help me and go through the whole process. It gave me what I need."

Extremely Satisfied!
November 13, 2013

"The agent was very professional and knowledgeable."

Extremely Satisfied!
November 13, 2013

"She was very nice and helpful."

Extremely Satisfied!
November 13, 2013

"Fast and friendly."

Extremely Satisfied!
November 13, 2013

"The agent I had was prompt. Answered all of my questions and managed the transaction efficiently."

Satisfied!
November 13, 2013

"Easy website to use and good customer service over the phone."

Extremely Satisfied!
November 13, 2013

"The customer service rep was excellent. She was friendly and knowledgeable."

Extremely Satisfied!
November 13, 2013

"It was a very easy process. Very clear! It did not take a lot of time, which was what I was looking for."

Extremely Satisfied!
November 13, 2013

"The agent was very helpful and very prompt in giving me the information I needed. I was very pleased with the way everything was presented to me."

Extremely Satisfied!
November 13, 2013

"The representative was very cordial, very helpful, kind, patient, and listened very well."

Extremely Satisfied!
November 12, 2013

"Reasonable hours for customer support, a reasonable price and friendly service."

Extremely Satisfied!
November 12, 2013

"The information was proudly provided and the customer service rep was very friendly and willing to help. He provided all the information and answered all the questions that we requested."

Extremely Satisfied!
November 12, 2013

"The agent's knowledge and experience through the process was good."

Extremely Satisfied!
November 12, 2013

"The rep I dealt with was very informative. She really helped me a lot. She got me connected. She called me back and took care of everything that I needed to have taken care of. I really appreciate her customer services a lot."

Extremely Satisfied!
November 12, 2013

"Very easy in the process and very courteous people that handled my case."

Extremely Satisfied!
November 12, 2013

"I was very satisfied, it was very easy to do, very comprehensive and they satisfied all my requirements. I appreciate the opportunity. Thank you."

Extremely Satisfied!
November 12, 2013

"Susan was very professional, answered all my questions and did a great job. A pleasure doing business with her."

Extremely Satisfied!
November 12, 2013

"Very professional service and nice."

Extremely Satisfied!
November 12, 2013

"The person assisting me, Susan, was knowledgeable about what needed to happen. She kept me informed as we progressed through the process and answered all questions thoroughly."

Extremely Satisfied!
November 12, 2013

"Very satisfied and thanks to your agent Sherry for helping me with the computer. Sherry was perfect."

Extremely Satisfied!
November 12, 2013, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 12, 2013

"It was a good experience. All my questions were answered."

Extremely Satisfied!
November 12, 2013

"You know, working with Linda, I thought she was great. She just understood what I needed and was able to get it done very quickly."

Extremely Satisfied!
November 12, 2013

"A simple process, great customer service and good knowledge of the client's needs."

Extremely Satisfied!
November 12, 2013

"I love a system that is efficient with my time, and Hiscox is that."

Extremely Satisfied!
November 12, 2013

"The lady was very professional, and she seemed to know exactly what I needed because my situation is a bit different than most."

Extremely Satisfied!
November 11, 2013

"Friendly and concise service. Quick response, affordable, understood my needs... very, very pleasant. Rebecca was lovely."

Extremely Satisfied!
November 11, 2013

"I found the phone help to be extremely courteous, helpful, and straightforward. The website was awesome."

Extremely Satisfied!
November 11, 2013

"The agent I spoke to was extremely professional and thorough. Guided me through the process and did a very good job. Thank you."

Extremely Satisfied!
November 11, 2013

"I found Susan to be very informative and helpful with all of my questions. She helped me move right through this thing. It was helpful that I was on-line first. I was kind of concerned that this was gonna be some sort of drawn out process. You've made it straightforward and simple. Clearly understood my needs, which I know aren't all that great, but in any case, it satisfied what I needed. Thank you very much."

Extremely Satisfied!
November 11, 2013

"I like that there are customer solutions for small businesses and particularly for my industry. The people that I spoke to seem to have an understanding of what I am doing and what I need. They provided good guidance. Thank you."

Extremely Satisfied!
November 11, 2013

"The service was fast. The insurer was knowledgeable and able to pay over the phone. Got it done quickly."

Extremely Satisfied!
November 11, 2013

"Fast service and complete answers."

Extremely Satisfied!
November 11, 2013

"The customer service representative was very helpful. He did everything well."

Extremely Satisfied!
November 11, 2013

"They answered my questions and were very courteous. They provided the insurance cover that I needed. Thank you."

Extremely Satisfied!
November 11, 2013

"The agent was very knowledgeable and did it in a timely manner."

Extremely Satisfied!
November 11, 2013

"The service was pleasant, helpful, and very easy to understand in a minimal amount of time."

Extremely Satisfied!
November 11, 2013

"I was extremely satisfied. The associate, Rashieda, was extremely helpful. Thank you very much."

Extremely Satisfied!
November 11, 2013

"Information was complete. Thank you."

Extremely Satisfied!
November 11, 2013

"He was very thorough and did it in the least amount of time possible. He was very knowledgeable."

Extremely Satisfied!
November 11, 2013, 2013

This customer did not leave any additional comments.

Satisfied!
November 8, 2013

"The on-line application system was quick and concise. Then I had to call in to clarify questions that were found on the application. The service provider was polite, quick, and I was able to pay you over the phone and didn't have to spend a lot of time doing a lot of stuff."

Extremely Satisfied!
November 8, 2013

"She was very clear on her points, and I was very satisfied with the grade. She was patient. It was an overall good experience."

Extremely Satisfied!
November 8, 2013

"Acquiring the information was an easy process. I understand what's covered and what's not covered. So, it was a painless process."

Extremely Satisfied!
November 8, 2013

"Fast and friendly."

Extremely Satisfied!
November 8, 2013

"I talked to someone who was very polite and knowledgeable. Answered my questions in an effective and efficient manner. It was over all a very good and professional experience."

Extremely Satisfied!
November 8, 2013

"Very satisfied."

Extremely Satisfied!
November 8, 2013

"First of all, Angela was very knowledgeable, she was very professional, and then she was very friendly, a great combination. I feel very confident and glad to be doing business with Hiscox. I am very confident after dealing with her."

Extremely Satisfied!
November 7, 2013

"Very fast and professional."

Extremely Satisfied!
November 7, 2013

"Sherry was very direct with the information. I'm very pleased with her customer service and hope to do business with Hiscox. Thank you."

Extremely Satisfied!
November 7, 2013

"The customer service representative was very personable, very knowledgeable and helpful. They worked hand in hand explaining each package."

Extremely Satisfied!
November 7, 2013

"Good understanding of my business needs."

Extremely Satisfied!
November 7, 2013

"The customer service agent was very courteous, he was very knowledgeable of insurance policies, and he was very patient with me gathering my information together and making my arranged payments."

Extremely Satisfied!
November 7, 2013

"Everything was very efficient, and it was a good price."

Extremely Satisfied!
November 7, 2013

"Linda was very helpful. She was very professional and answered all of my questions. It was laid out very clearly for me. I am very happy. I am glad to have a nice policy for a reasonable price. I appreciated her helping me with that."

Extremely Satisfied!
November 7, 2013

"Very professional. Easy to do. My old insurance company was very difficult to do business with, and I decided to change. My son just said, "look into your insurance company" and I did. I'm very happy. Thank you."

Extremely Satisfied!
November 7, 2013, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 7, 2013, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 7, 2013

"Very efficient in handling my request."

Extremely Satisfied!
November 7, 2013

"The customer service representative I spoke with today was knowledgeable, very courteous and prompt. It was an easy transaction."

Extremely Satisfied!
November 7, 2013

"I actually spoke to a person and the transaction was very smooth, quick and effective."

Extremely Satisfied!
November 7, 2013

"Great service. She answered all my questions and everything was to the point."

Extremely Satisfied!
November 7, 2013

"She was professional, she listened to me, and gave me clear information."

Extremely Satisfied!
November 7, 2013, 2013

This customer did not leave any additional comments.

Satisfied!
November 6, 2013, 2013

"I thought the agent was extremely knowledgeable and clearly helpful. The made the experience very quick and easy to happen. I appreciate that. Did not waste my time with lots of call backs, so I like the immediacy of moving forward and getting it all done. Great job."

Extremely Satisfied!
November 6, 2013

"I can't wait."

Extremely Satisfied!
November 6, 2013

"The lady was very helpful and very professional she answered all my questions and I was able to get me the covers I needed."

Extremely Satisfied!
November 6, 2013

"The agent was extremely helpful, knowledgeable, very polite and kind over the phone."

Extremely Satisfied!
November 6, 2013

"Very helpful."

Satisfied!
November 6, 2013, 2013

"Very helpful and professional."

Extremely Satisfied!
November 6, 2013

"The process was fairly straightforward. All my questions were answered, and I completed the task at hand. Thank you."

Extremely Satisfied!
November 6, 2013, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 6, 2013

"The customer service agent was very knowledgeable, very friendly and personable. Didn't waste a lot of time taking care of things, but yet was friendly enough to make it a very enjoyable experience."

Extremely Satisfied!
November 6, 2013

"Easy to use process, quick and great customer service."

Extremely Satisfied!
November 6, 2013, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 6, 2013

"Sherry was extremely professional and to the point. Just really very good about being straightforward and communicating clearly, which I really appreciate. She did a great job."

Extremely Satisfied!
November 5, 2013

"The representative was very helpful, knowledgeable, pleasant, and patient. Thank you."

Extremely Satisfied!
November 5, 2013, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 5, 2013

"Great prices, great service."

Extremely Satisfied!
November 5, 2013

"Sherry was very, very sweet and helpful today. She got my policy taken care of, and I am very happy with that."

Extremely Satisfied!
November 5, 2013

"The person I worked with was really helpful, clear, concise and very speedy. I was able to do my application over the phone and make my payment, and got confirmation all within about ten minutes, so that was awesome, thank you."

Extremely Satisfied!
November 5, 2013

"Sherry was my agent. She did a lovely job, was quick, efficient and succinct. I am now happily insured with my documents on their way. Thank you."

Extremely Satisfied!
November 5, 2013

"I was satisfied because Liz talked me through the questions real quick, and I did not have to stay on the line for a long time. She got right to the point and gave me my quote. It was really very quick, easy and not a whole lot of hassle or problems."

Extremely Satisfied!
November 5, 2013

"Very efficient and professional."

Extremely Satisfied!
November 5, 2013

"The person taking the phone call was very helpful."

Extremely Satisfied!
November 5, 2013

"They were polite, prompt and courteous."

Extremely Satisfied!
November 5, 2013

"The on-line site was good and the customer service rep answered all of my questions."

Extremely Satisfied!
November 5, 2013

"Linda was very, very knowledgeable and able to help me more so than the other companies that I had called. Everybody was not eager to give me as much information as I wanted, and she was both professional and very, very attentive and very knowledgeable about what I needed and what I didn't need. So, I thank her for that."

Extremely Satisfied!
November 5, 2013

"She explained everything in detail. She asked me a lot of questions about what I actually do, so she could figure out what I actually needed. That's great because the insurance was confusing, but she was spectacular and deserves a raise."

Extremely Satisfied!
November 5, 2013, 2013

This customer did not leave any additional comments.

Satisfied!
November 5, 2013, 2013

"Fast and efficient."

Extremely Satisfied!
November 4, 2013

"Angela was very knowledgeable, helpful and very professional."

Extremely Satisfied!
November 4, 2013, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 4, 2013

"It was very easy to get my questions answered. The person who helped me on the phone was very helpful and able to answer all my questions about prior acts and effective dates as well as what was covered."

Extremely Satisfied!
November 4, 2013

"All agents were so helpful and directly to the point. They made everything uncomplicated. That was Ira and Angela, both of them were great."

Extremely Satisfied!
November 4, 2013

"Dorothy listened and referred to the website quote that I did, so it was very organized. She was very informative. I appreciate the service that I received."

Extremely Satisfied!
November 4, 2013

"Linda was very helpful. She answered all of my questions and got me the insurance coverage that I need. They let me know that I would be receiving the paperwork, providing my policy in just a matter of days. Linda was very, very helpful."

Extremely Satisfied!
November 4, 2013

"It was quick and easy. They seemed to understand my needs."

Extremely Satisfied!
November 4, 2013

"The customer representative was very friendly, attentive and helpful."

Extremely Satisfied!
November 4, 2013

"I was given very clear information. It was efficient and speedy. Everybody was nice."

Extremely Satisfied!
November 4, 2013

"Everything about the policy was explained and I understood. I got what I wanted and that is why I bought insurance."

Extremely Satisfied!
November 4, 2013

"I believe I'm getting a very good value, and it's very convenient to apply for and receive this insurance. The woman who helped complete the process, Rashieda, was very polite and professional, a pleasure to work with."

Extremely Satisfied!
November 4, 2013

"The agent was pleasant, polite, and informed. He lead me through the questions and will be sending me a quote. No pressure, just assistance, thank you."

Extremely Satisfied!
November 4, 2013, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 4, 2013

"It was very efficient, effective and clear. Exactly what I was hoping for."

Neutral
November 4, 2013, 2013

This customer did not leave any additional comments.

Satisfied!
November 1, 2013, 2013

"It was very easy and fast."

Satisfied!
November 1, 2013, 2013

"Definitely informative, and I got it done quickly. Thank you."

Extremely Satisfied!
November 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 1, 2013

"The agent gave me advice that sent me elsewhere, some other company that could help more than they could."

Extremely Satisfied!
November 1, 2013

"Rashieda was awesome. She was able to help me get this in place very quickly. It was something that I needed very much. Can't say enough! It was quick, easy, simple, and she was very polite."

Extremely Satisfied!
November 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
November 1, 2013, 2013

This customer did not leave any additional comments.

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