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March 2013 - Customer Reviews

Extremely Satisfied!
March 29, 2013

"I really appreciate all the efforts that Dorothy put into the policy. I also talked to Chris today. He did a great job. So, Dorothy and Chris are very good professionals and very knowledgeable. They made the process really simple and I appreciate the help, so thank you. Give those guys kudos."

Extremely Satisfied!
March 29, 2013

"I was really satisfied because Robert was very informative and very helpful. He knew exactly what I was trying to accomplish."

Extremely Satisfied!
March 29, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 29, 2013

"I got the opportunity to buy my first policy with you guys and I've got to say it was a really fantastic experience. I was helped by Cindy and she just made it so fine. She was so friendly and it really was an excellent experience overall. Such a nice experience purchasing such a small policy. It's a small policy and only a few hundred dollars a year. Nobody seems to really care that much, but you guys did a great job, so thank you very much for your service. I appreciate the help. Thank you."

Extremely Satisfied!
March 29, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 29, 2013

"The customer service people responded well. It was fantastic."

Extremely Satisfied!
March 29, 2013

"Excellent!"

Satisfied!
March 29, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 29, 2013

"The agent was very helpful and knowledgeable."

Extremely Satisfied!
March 29, 2013

"Efficient! Your agent listened to me and made some adjustments to get my business. Overall, it was just fast, clear, concise and it made the process go very, very smoothly. Very impressed."

Extremely Satisfied!
March 29, 2013

"I was quite satisfied with her explanation of all the questions that I had for the policy."

Extremely Satisfied!
March 29, 2013

"I was very satisfied with the overall level of service today based on the fact that the assistant on the phone seemed to be very aware and was able to explain any questions that I had."

Satisfied!
March 29, 2013

"The service is quick and efficient. It provided what I needed."

Extremely Satisfied!
March 29, 2013

"My associate was prompt and courteous. Called me back when the call was dropped."

Extremely Satisfied!
March 29, 2013

"The service was informative, comprehensive, concise and quick."

Extremely Dissatisfied
March 29, 2013

"I called the number and the call immediately went into a survey about your service. We have not even talked to anyone to receive service at all."

Extremely Satisfied!
March 29, 2013

"The representative, Cindy, explained everything well and went out of her way to explain things I didn't understand."

Extremely Satisfied!
March 29, 2013

"The representative who spoke to me today was extremely knowledgeable about Hiscox products. Very professional and courteous as well. He answered all my questions without having to refer to another individual or documentation."

Extremely Satisfied!
March 29, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 28, 2013

"It was very informative. The agent was patient and answered my questions to the best of his ability and to my satisfaction."

Extremely Satisfied!
March 28, 2013

"Chris was very helpful and informative."

Extremely Satisfied!
March 28, 2013

"Chris was very helpful. He explained, took time and was very friendly."

Extremely Satisfied!
March 28, 2013

"The customer service was great and I'm really satisfied with Dorothy actually was the lady who did the whole process. Very nice, very good and very good agent."

Extremely Satisfied!
March 28, 2013

"So very helpful, so very nice, and she did a great job. We had no complaints because she's very kind and courteous to me."

Satisfied!
March 28, 2013

"It was quick."

Extremely Satisfied!
March 28, 2013

This customer did not leave any additional comments.

Satisfied!
March 28, 2013

"I think it was as good as could be."

Extremely Satisfied!
March 28, 2013

"Robert was extremely professional. He answered my questions. I feel very, very comfortable speaking with him. It's a joy that he was able to answer my questions on professional liability and general liability insurance."

Extremely Satisfied!
March 28, 2013

"Susan was so helpful. She answered a lot of questions I had because I am starting a new business. I was very comfortable talking to her. She is very knowledgeable about business insurance and I would recommend Hiscox to anyone because she is a very, very knowledgeable person. A very nice person. Thank you."

Extremely Satisfied!
March 28, 2013

"The consultant was very friendly and the process was very quick and efficient."

Extremely Satisfied!
March 28, 2013

"Very nice, very informative."

Neutral
March 28, 2013

"The information about the different plans was great, but nobody was able to explain to me why there was such a difference in prices."

Extremely Satisfied!
March 28, 2013

"I was handled promptly, courteously and efficiently. That pretty much covers it. Chris is very nice, friendly and informative. It was not high pressure like sometimes you feel when you are getting service like this. So, I would recommend you and I think it was great. Thank you very much."

Extremely Satisfied!
March 28, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 28, 2013

"The service person was polite, quick, organized and efficient."

Extremely Satisfied!
March 28, 2013

"I was most satisfied because the agent was very knowledgeable about insurance that I need for my event planning business."

Extremely Satisfied!
March 28, 2013

"The representative was very helpful and very professional. I enjoyed talking with her."

Extremely Satisfied!
March 28, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 28, 2013

"The service was very helpful, very friendly, and knowledgeable. They were more than willing to give all the information, and I was very pleasantly surprised at how quickly they were able to complete my request."

Extremely Satisfied!
March 28, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 28, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 28, 2013

"Everything was very professional and very helpful. Ian had things done quickly."

Extremely Satisfied!
March 28, 2013

"I can do everything on-line and the telephone was answered very quickly when I had a question."

Satisfied!
March 28, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 28, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 28, 2013

"I am very pleased with the service I received this morning. The agent was very professional and polite. She addressed all my concerns and gave me insurance very fast. Thank you."

Extremely Satisfied!
March 28, 2013

"I believe the service provider gave me good service. It was clear in the answers they gave when I had question. They were able to give me a professional answer that actually assisted me in understanding what I was getting the insurance for. I appreciate the courteous response and the fact that he was actually able to walk through this with me. I do appreciate that."

Extremely Satisfied!
March 27, 2013

"I spoke with an agent who informed me of some very good information. It was very thorough and they were versed in what they were telling me. I was very satisfied with the customer service I got."

Extremely Satisfied!
March 27, 2013

"The woman I spoke to for the insurance gave me all the information I needed and answered all my questions. She was very helpful."

Extremely Satisfied!
March 27, 2013

"I am extremely satisfied with the service I received today. It was very helpful. They explained things very well and helped me choose an insurance policy for my LLC company."

Extremely Satisfied!
March 27, 2013

"Chris was very helpful. I had some questions. I have never done this before. It is a new business today and he was extremely helpful."

Extremely Satisfied!
March 27, 2013

"I am rating it a five because of the friendliness of the customer service. Sherry was very efficient and it was a quick of the process."

Extremely Satisfied!
March 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 27, 2013

"The process was easy. It felt complete and it was efficient."

Extremely Satisfied!
March 27, 2013

"The representative was very thorough and very helpful."

Extremely Satisfied!
March 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 27, 2013

"I was impressed by the efficiency."

Extremely Satisfied!
March 27, 2013

"They shared everything. It was very, very efficient and very professional."

Extremely Satisfied!
March 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 27, 2013

"Great customer service."

Extremely Satisfied!
March 27, 2013

"The service was fast, easy and affordable."

Extremely Satisfied!
March 27, 2013

"The on-line application was very simple. I had the quote in a matter of minutes rather than filling out an eleven page form for another company."

Extremely Satisfied!
March 27, 2013

"Very helpful and a lot less than what I thought it would cost for liability insurance."

Extremely Satisfied!
March 27, 2013

"They were very patient and answered all of my questions in a very nice way. They were very supportive. They quoted me for additional insurance that I did not know about. Although we are not going to go with it right now because we are a very small business. I now know what types of insurance you offer. I am very thrilled and I am very glad that I found you after a Google search. This is a really great opportunity for a small business like ours."

Extremely Satisfied!
March 27, 2013

"The agent made it easy."

Extremely Satisfied!
March 27, 2013

"The associate was very helpful."

Extremely Satisfied!
March 27, 2013

"The service was great. Cindy was fantastic. She answered all my questions and she processed everything quickly with a lot of patience. I'm very satisfied."

Extremely Satisfied!
March 27, 2013

"The person I spoke to was most helpful, polite, detail oriented and very clear in obtaining the policy details."

Extremely Satisfied!
March 27, 2013

"I am satisfied because I always get the best rates and the best service when I call in. I have called several other insurance companies, but I came right back to Hiscox because I had a previous policy with you guys. I am starting my business over again. I did check the other companies for their rates and you guys obviously have the best rates."

Extremely Satisfied!
March 27, 2013

"The person I spoke with, Richard, was very professional, cordial, congenial and it was a very easy process."

Extremely Satisfied!
March 27, 2013

"Prompt information and prompt initiation of the insurance."

Satisfied!
March 27, 2013

"Most of the information Linda gave me was helpful. I definitely will be making the decision very soon."

Extremely Satisfied!
March 27, 2013

"I received excellent service. Wonderful customer service from Richard. He provided a complete explanation of my coverages and the policy that I purchased. I was very satisfied with his communication and his patience with me. I thank you very much."

Extremely Satisfied!
March 27, 2013

"Your customer representative was very professional. He explained everything the way I needed to have it explained, and he made me a lot more confident and comfortable with receiving your services."

Extremely Satisfied!
March 27, 2013

"I was happy because of the speed in which they were able to write the policy and get me the documents."

Extremely Satisfied!
March 27, 2013

"Nikkia was extremely professional and knowledgeable about the services. As a consequence, she allowed me to be confident about moving forward."

Extremely Satisfied!
March 26, 2013

"Very knowledgeable and patient with my questions."

Extremely Satisfied!
March 26, 2013

"Cindy, the woman I spoke with, was very helpful."

Extremely Satisfied!
March 26, 2013

"I felt that Linda was very helpful, very straight forward, and very prompt. She was certainly working with me and trying to address my needs. Very courteous and certainly there was no pressure. Very professional."

Extremely Satisfied!
March 26, 2013

"I was satisfied with the representative from Hiscox because she thoroughly explained everything to me. She thoroughly explained my coverages and options. It was an easy transaction."

Extremely Satisfied!
March 26, 2013

"She was very nice. I really liked her and you are going to have to keep her. She is so wonderful. I am very happy to talk to her. That is all I can say."

Extremely Satisfied!
March 26, 2013

"The customer service person we spoke with was fantastic. She was very helpful, patient, and kind. I got great quotes and she just made everything very easy. It was a great experience."

Satisfied!
March 26, 2013

"The lady was very professional and very friendly. The price is right."

Extremely Satisfied!
March 26, 2013

"Customer service agent was knowledgeable."

Extremely Satisfied!
March 26, 2013

"Linda was excellent with her communication, direct with her answers and she knew the answers. Very good experience."

Extremely Satisfied!
March 26, 2013

"Tiffany was really great. I got the quote by email. I confirmed over the phone. She had all the documentation. It took about five minutes to be able to do it. It was just really good and easy. It was just really straightforward."

Satisfied!
March 26, 2013

"The customer service agent was very pleasant, knowledgeable and very efficient."

Extremely Satisfied!
March 26, 2013

"Your service representative was able to answer all my questions and get me through the process very quickly and efficiently. Overall, it was a good experience."

Extremely Satisfied!
March 26, 2013

"Thinking about it."

Extremely Satisfied!
March 26, 2013

"I think Linda was very helpful in regards to what we were looking to accomplish. Her recommendations were were very much in line with what we want to do."

Extremely Satisfied!
March 26, 2013

"This was a clear quote with exactly the information I need, not any more, not any less."

Satisfied!
March 26, 2013

This customer did not leave any additional comments.

Satisfied!
March 26, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 26, 2013

"The knowledge level of the associate was great."

Extremely Satisfied!
March 26, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 26, 2013

"Linda was very thorough and very efficient. She took care of my needs and got back to me in a quick manner."

Extremely Satisfied!
March 26, 2013

"Simple to sign up, simple to pay for, and just easy."

Extremely Satisfied!
March 25, 2013

"Very prompt and professional service."

Satisfied!
March 25, 2013

"Yes, the young gentleman that gave me the quote was very professional and I appreciate him going through all the questions thoroughly to give me an estimate that unfortunately I think is too high compared to other companies, but I appreciate his time and professionalism."

Extremely Satisfied!
March 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 25, 2013

"I thought the service was very fast and the quote was very competitive."

Extremely Satisfied!
March 25, 2013

"You all provided exceptional customer service and very prompt service as well."

Extremely Satisfied!
March 25, 2013

This customer did not leave any additional comments.

Satisfied!
March 25, 2013

"I received good information on this. The customer service person gave me a good quote and great information about my insurance."

Extremely Satisfied!
March 25, 2013

"Susan was extremely knowledgeable, very helpful, very polite and very warm."

Extremely Satisfied!
March 25, 2013

"He seems to understand the needs. What I am trying to say is that he was extremely knowledgeable and helpful, and that meant a lot today."

Extremely Satisfied!
March 25, 2013

This customer did not leave any additional comments.

Satisfied!
March 25, 2013

"The woman I talked to, Susan, was very professional. She answered all of my questions and did a very nice job of providing me with a quote and everything."

Extremely Satisfied!
March 25, 2013

"Prompt, clear explanation of the product."

Extremely Satisfied!
March 25, 2013

"It was an easy process. It was just easy. "

Extremely Satisfied!
March 25, 2013

"Very patient and very helpful customer service."

Extremely Satisfied!
March 25, 2013

"Quick, easy and painless."

Extremely Satisfied!
March 25, 2013

"I got all the answers and responses that I needed in a quick and timely manner."

Extremely Satisfied!
March 25, 2013

"It was quick, easy and all my questions were answered."

Extremely Satisfied!
March 25, 2013

"Very friendly attitude, willing to help. I really like the willingness to wait while I found my information. I'm just overall satisfied with the service."

Extremely Satisfied!
March 25, 2013

"The representative was very helpful and direct. She answered all my questions and was very friendly."

Extremely Satisfied!
March 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 25, 2013

"The individual on the phone, Cindy, was very, very good in explaining all of the possibilities and all of the benefits to the policy. The only concern I have is that I would have liked to have put it on my Discover Card and apparently you do not take Discover, but that is my business card, so it is a little inconvenient to have to keep separate records. But all in all, it was very good."

Extremely Satisfied!
March 25, 2013

"Well, it was fast, certainly faster than any other process before with minimal questions and the price was reasonable. It was much better than what my other quote had been hiked up to. So, we will throw those together."

Extremely Satisfied!
March 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 25, 2013

"The products I am looking for were available and the process was very easy to take care of."

Extremely Satisfied!
March 25, 2013

"Very efficient and quick service."

Extremely Satisfied!
March 22, 2013

"The customer service representative was very, very friendly and helpful. Very knowledgeable and the process was very quick."

Extremely Satisfied!
March 22, 2013

"Robert, the agent I spoke with, was extremely informative. You were the first agent I have contacted for business insurance. There was a lot of hand holding and it was very, very informative on different types of coverage. He did provide us with a lot of information that we did not have, so I really appreciate it and I'm looking forward to receiving a copy of the contract and the quote."

Extremely Satisfied!
March 22, 2013

"Easy to complete."

Satisfied!
March 22, 2013

This customer did not leave any additional comments.

Satisfied!
March 22, 2013

"I was satisfied."

Satisfied!
March 22, 2013

"Price, affordability, service, kindness, and understanding."

Extremely Satisfied!
March 22, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 22, 2013

"I was very impressed. The lady I spoke to was very professional and very fast, quick. She got to the point and did not keep me on the phone a long time. I totally understand and it was just a really good experience. Thank you."

Extremely Satisfied!
March 22, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 22, 2013

"Sherry was very thorough and very helpful. "

Extremely Satisfied!
March 22, 2013

"The representatives are very knowledgeable, responsive and very pleasant to deal with."

Extremely Satisfied!
March 22, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 22, 2013

"Sherry was extremely efficient and polite. She kept me well informed during the entire process."

Extremely Satisfied!
March 22, 2013

"The agent was very polite, very professional and she answered all my questions to my satisfaction."

Extremely Satisfied!
March 22, 2013

"The agent is extremely nice. She explained everything and it went down very smooth. The process did not take more than it should. I was not on the phone for a long time and everything went down very smoothly. The agent is really, really friendly and nice."

Extremely Satisfied!
March 22, 2013

"Your representative was clear, thorough, timely, and very helpful and respectful. That was important."

Extremely Satisfied!
March 22, 2013

"Service was quick, professional, accurate."

Extremely Satisfied!
March 22, 2013

"I nearly got done with hitting request on my keyboard and the phone was ringing. They were quite thorough and quite polite. They asked the right questions and had a very reasonable rate on the quote."

Extremely Satisfied!
March 22, 2013

"She was very nice and informative."

Extremely Satisfied!
March 22, 2013

"It was extremely helpful and knowledgeable. He walked me through the entire process. I thought it was going to be a difficult but it was very easy. So, I really appreciate it."

Extremely Satisfied!
March 22, 2013

"I tried to do this online and had a problem with it. So, I called the number and you responded promptly. I spoke to a woman named Linda. She was very helpful and within 10 to 15 minutes, we were able to complete the entire transaction."

Extremely Satisfied!
March 22, 2013

"It was a very nice pleasure to work with Cindy this morning. She was very polite, very helpful in answering all my questions and my concerns. You guys did an awesome job with your telemarketers. I'm sorry, they're not that. Thank you very much for your service."

Extremely Satisfied!
March 22, 2013

"Service was fast."

Extremely Satisfied!
March 22, 2013

"It was really good for a small business owner to do insurance like this. It was very affordable and they were accurate in detailing the insurance and what it covers. I love it."

Satisfied!
March 22, 2013

"The person I talked to today was extremely knowledgeable. She explained very clearly so that is why I think I am satisfied."

Extremely Satisfied!
March 22, 2013

"He was very kind, very nice. I got somebody helpful."

Extremely Satisfied!
March 22, 2013

"Every question I had was answered and it was very easy to understand. The person that was dealing with me was very practical and straight forward."

Extremely Satisfied!
March 22, 2013

"Fantastic service, thank you very much."

Extremely Satisfied!
March 21, 2013

"The agent was very professional, courteous and friendly."

Extremely Satisfied!
March 21, 2013

"I was satisfied because the individual, David, who helped me was professional. He knew what he was doing. He was very polite and that is what I am after."

Extremely Satisfied!
March 21, 2013

"I was very impressed with the service. It was easy to get the quote and I had little problem while accessing the quote. I got a call from Hiscox and everything was done on the phone within a few minutes, so I was very happy with that because it took a small amount of time to accomplish whatever I wanted. I was very happy about that. Thank you."

Extremely Satisfied!
March 21, 2013

"Yeah... I mean the agent was knowledgeable, polite and friendly."

Extremely Satisfied!
March 21, 2013

"Linda was very friendly, precise and efficient in giving me all the information I needed to make a decision."

Extremely Satisfied!
March 21, 2013

"I was very happy with the price and the agent was very knowledgeable."

Extremely Satisfied!
March 21, 2013

"Professional answers."

Extremely Satisfied!
March 21, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 21, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 21, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 21, 2013

"I very much enjoyed getting a human being on my calls immediately, and having a very knowledgeable and helpful sales person was definitely a plus."

Extremely Satisfied!
March 21, 2013

"Professionalism."

Extremely Satisfied!
March 21, 2013

"I am extremely satisfied simply because the agent was very efficient. She understood exactly what I was asking. She was able to respond in a quick manner and I really enjoyed the customer service."

Extremely Satisfied!
March 21, 2013

"Just a very efficient quote."

Extremely Satisfied!
March 21, 2013

"I enjoyed talking to a person and not dealing with a computer. Sherry was able to answer all my questions and it was prompt service done very professionally."

Extremely Satisfied!
March 21, 2013

"David, my agent, was very helpful. He answered any questions that I had and walked me through it step by step so that I had no questions. He did a great job."

Extremely Satisfied!
March 21, 2013

"I was satisfied with the staff because they were professional and operated in a speedy manner."

Extremely Satisfied!
March 21, 2013

"Every question that I had was answered and very easy to understand, the person that was dealing with me, very practical, straight forward."

Extremely Satisfied!
March 21, 2013

"I appreciate the simplicity and the personal service, really."

Extremely Satisfied!
March 20, 2013

"Very helpful representative."

Extremely Satisfied!
March 20, 2013

"Pleasant, helpful, informative and quick."

Extremely Satisfied!
March 20, 2013

"A professional sales representative went through everything that I put on the website and it was correct. They helped me make changes. Good job."

Satisfied!
March 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 20, 2013

"Very helpful and very knowledgeable."

Satisfied!
March 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 20, 2013

"Your agent was very courteous and knowledgeable."

Satisfied!
March 20, 2013

"The service was good, thank you."

Extremely Satisfied!
March 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 20, 2013

"I really appreciated the person that was helping me. Her name was Devona. She was really good. She explained everything to me to help me pick what works better for me, and your website had great information there as well."

Extremely Satisfied!
March 20, 2013

"I am satisfied because it was very quickly done online. The agent was very, very helpful, explained everything, and then got it set up and ready to go today. So, thank you."

Extremely Satisfied!
March 20, 2013

"I was great to find information and talk to somebody who knew what they were talking about. Thanks."

Extremely Satisfied!
March 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 20, 2013

"The agent was very knowledgeable, very helpful and had the patience and time to explain the different policy features for the insurance I was purchasing."

Extremely Satisfied!
March 20, 2013

"I felt that the agent I spoke to, Cindy, was very knowledgeable and the quote was good. SHe was very informative on what I was looking for."

Extremely Satisfied!
March 20, 2013

"I received exact questions and was given a quote immediately."

Satisfied!
March 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 20, 2013

"The information was focused and to the point."

Extremely Satisfied!
March 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 20, 2013

"The agent was exceptionally thorough, kind and polite."

Satisfied!
March 20, 2013

"I did not have to wait for someone to answer. He answered my question. I also have access to the internet, so I was able to read before asking him anything. So, it went well."

Extremely Satisfied!
March 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 20, 2013

"Linda, the representative, was very concise. She explained everything in terms of what I needed and definitely helped me find the best way that she could."

Extremely Satisfied!
March 20, 2013

"Very helpful representative."

Extremely Satisfied!
March 20, 2013

"The agent was really helpful to understand the insurance policy."

Extremely Satisfied!
March 20, 2013

"Really great service."

Extremely Satisfied!
March 19, 2013

"She was very knowledgeable of the products and services. She helped me get the best for my money, so I was definitely satisfied. Extremely satisfied with the service."

Extremely Satisfied!
March 19, 2013

"I found that my representative was very clear and professional."

Extremely Satisfied!
March 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 19, 2013

"A very thorough explanation of the benefits and just easy to process."

Extremely Satisfied!
March 19, 2013

"I was changed to the correct policy that I needed and that was good."

Extremely Satisfied!
March 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 19, 2013

"Dorothy was very informative, courteous, and answered all of my questions."

Extremely Satisfied!
March 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 19, 2013

"I was satisfied because Greta was great. She was very helpful."

Extremely Satisfied!
March 19, 2013

"Very professional."

Extremely Satisfied!
March 19, 2013

"Every phone call was handled with extreme professionalism and I like the price. Obviously you are very competitively priced and it just made it very easy."

Satisfied!
March 19, 2013

"The agent was very helpful and provided the needed information. I would consider you in the future."

Extremely Satisfied!
March 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 19, 2013

"I am pleased with the quote and I am pleased with the service that the agent gave me. She answered all of my questions and she was very thorough."

Extremely Satisfied!
March 19, 2013

This customer did not leave any additional comments.

Neutral
March 19, 2013

"Good job explaining my coverage."

Extremely Satisfied!
March 19, 2013

"Your representative Dorothy was extremely knowledgeable, polite and efficient in going through the policy procedure, and that's all I can ask for."

Extremely Satisfied!
March 19, 2013

"The representative was very helpful and she was very succinct."

Extremely Satisfied!
March 19, 2013

"Everything was explained in full detail. I was very satisfied with it."

Extremely Satisfied!
March 19, 2013

"Cindy was extremely helpful. She read over the information from the policy and she helped me throughout the conversation. It was very easy to understand and she knew the material as far as the insurance policy is concerned."

Extremely Satisfied!
March 19, 2013

This customer did not leave any additional comments.

Satisfied!
March 19, 2013

"Prompt call back for the quotes and very clear on what was involved. Answered questions quickly and gave me a quote."

Extremely Satisfied!
March 19, 2013

"Cindy explained everything really well and very quickly."

Extremely Satisfied!
March 19, 2013

"It was quick, easy, and efficient. She was able to help me through the process to get the certificate that I need right away, which was fabulous. She was extremely helpful."

Extremely Satisfied!
March 19, 2013

"The representative was extremely quick and very helpful in helping me understand. They answered all of my questions and were very knowledgeable."

Extremely Satisfied!
March 19, 2013

"I had a really good experience talking to your representative Robert. He took the time to explain all the questions and basically offered answers to my questions. He was very patient and, of course, I do not have much experience with getting insurance, so I think that is what I really like about it."

Extremely Satisfied!
March 18, 2013

"Great customer service. Enough information."

Neutral
March 18, 2013

"I spoke to you about the service that I needed."

Extremely Satisfied!
March 18, 2013

"I was able to get explanations for every question I had and that was all I needed. That served the purpose of my intentions about getting insurance."

Extremely Satisfied!
March 18, 2013

"The service was wonderful, thank you."

Satisfied!
March 18, 2013

This customer did not leave any additional comments.

Satisfied!
March 18, 2013

"This was very helpful and it answered all my questions. We got everything done in a brief period time."

Extremely Satisfied!
March 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 18, 2013

"I was very satisfied with Cindy. She was very... extremely helpful and kept calling back when I asked. I had another company who could not even respond for almost two weeks. So, I'm very, very happy with Cindy and with the service."

Extremely Satisfied!
March 18, 2013

"The customer service by Jorge was very helpful. He provided me with all the information that I needed and also gave me some information that I didn't know, which is very appreciable."

Extremely Satisfied!
March 18, 2013

"I was very satisfied."

Extremely Satisfied!
March 18, 2013

"It was very quick and easy to apply. I liked the application process on-line and it was easy to call and speak with someone to go through the whole process quickly."

Extremely Satisfied!
March 18, 2013

"Friendly service from a guy named David. A quick response, good turnaround, and all is well."

Extremely Satisfied!
March 18, 2013

"The overall service from the live agent was great. The website did not work. I got to the final stage of making payment and then it offered me a back screen which should take me back to my previous screen, but it would not allow me to go forward to a payment screen. So, I am a little disappointed in the website, but the live agent was great."

Extremely Satisfied!
March 18, 2013

"Cindy was very helpful with all my questions and then got me insured inside of thirty minutes flat. By finding the right person, I got it done in no time flat. Very, very, very satisfied, thank you."

Extremely Satisfied!
March 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 18, 2013

"Great service and a great. The guy that helped me out was Richard. A great job with all the information provided to me. That's about it."

Satisfied!
March 18, 2013

"I was satisfied because of the promptness and efficiency in which I was able to obtain this insurance policy."

Extremely Satisfied!
March 18, 2013

"Dorothy was very helpful."

Extremely Satisfied!
March 18, 2013

"Clear explanation."

Extremely Satisfied!
March 18, 2013

"The service representative was very professional and I understood her very clearly."

Extremely Satisfied!
March 18, 2013

"I like the customer service today. He did a very good job of it, excellent! It was a good job that he verified all the information that I needed. The best customer service for today. Thank you so much."

Extremely Satisfied!
March 18, 2013

"They met all my needs."

Extremely Satisfied!
March 18, 2013

"I found our telephone contact to be very courteous and very precise. She explained things very well."

Satisfied!
March 18, 2013

"You clearly explained everything and I'm pleased with the service."

Extremely Satisfied!
March 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 18, 2013

"I was quite satisfied with my insurance."

Extremely Satisfied!
March 18, 2013

"Dorothy was extremely nice and knowledgeable. She was willing to make sure that she put me on the proper insurance."

Satisfied!
March 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 18, 2013

"Personable and fairly quick."

Extremely Satisfied!
March 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 16, 2013

"I worked with a young man named Robert today. He was informative, he took me through the process painlessly, he was extremely gracious and not condescending in any way, though he represented a large corporation, he had a very relational feel. He treated me as if I was doing him a favour as opposed to the converse of him doing me a favour, which he was and I found it to be very classy. This is my first encounter with your corporation and I would certainly recommend you to somebody else for the future, and I would have to say even though everything was going great on-line, I just had one question and Robert answered it. He just offered to finish the whole process for me and it made it that much more comfortable and so well done. Thank you."

Extremely Satisfied!
March 15, 2013

"You guys had a very easy website to follow and the price was very appealing. Also, when I spoke to Sherry on the phone, she was very, very efficient and really helped me get my policy under control. She got it together and I got it in one day. I appreciated that."

Satisfied!
March 15, 2013

"I was able to speak with the agent and he was able to explain things that I did not understand, and in a way that was very helpful."

Extremely Satisfied!
March 15, 2013

"Mainly the professionalism and honesty."

Extremely Satisfied!
March 15, 2013

"Very fast and knowledgeable, personal customer service."

Extremely Satisfied!
March 15, 2013

"Very accurate."

Extremely Satisfied!
March 15, 2013

"Dorothy was exceptionally helpful in explaining and listening to the terms, and requirements and needs of our company, and making sure that we got the right policy for what we needed. She followed up repeatedly as requested, which was exceptionally helpful because, being busy, time slips away. So, she followed up repeatedly so that we agreed upon times without following up too much. Thankfully she did and we decided to go with Hiscox over the other companies."

Extremely Satisfied!
March 15, 2013

"The representative was very kind and answered all of my questions. He was also respectful of my time."

Extremely Satisfied!
March 15, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 15, 2013

"The sales rep was in full control. Very knowledgeable of the products at hand, and how they cover me and how they will help."

Neutral
March 15, 2013

"Make the rate more reasonable."

Extremely Satisfied!
March 15, 2013

"The service is very quick. Just over the phone I got a quote, so that is very good."

Satisfied!
March 15, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 15, 2013

"A very clear explanation of the insurance and very pleasant conversation."

Extremely Satisfied!
March 15, 2013

"The agent was absolutely excellent with me today. She was complete in explaining the information, and she answered all of my questions."

Extremely Satisfied!
March 15, 2013

"Linda actually called me right away to make an on-line quote request. She followed up promptly as she said within hours of my talk with her. Thank you."

Satisfied!
March 15, 2013

"I received good service. Well done."

Extremely Satisfied!
March 15, 2013

"She was very good at her job. She explained everything."

Extremely Satisfied!
March 15, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 15, 2013

"Everything was very easy, clear and concise. It worked really well, online and the person on the phone as well."

Extremely Satisfied!
March 15, 2013

"Dorothy was very helpful in selecting proper coverage and services. I felt that the price was very fair. It was a straightforward process."

Extremely Satisfied!
March 15, 2013

"They knew exactly what I needed and they were able to set me up with it very easily."

Extremely Satisfied!
March 15, 2013

"Quick response."

Extremely Satisfied!
March 15, 2013

"I called a couple of times and the staff was very professional. It was expedited quickly and I got the information that I needed. Sherry was very thorough and professional."

Neutral
March 15, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 15, 2013

"We're very happy. The individual we spoke to, Susan, was very professional. She listened to us and had the answers that we required."

Extremely Satisfied!
March 15, 2013

"The experience was very straight forward. I spent only five minutes to get my policy in place, and the person was very knowledgeable and very direct in the answers."

Satisfied!
March 15, 2013

"Kind and friendly people to work with."

Extremely Satisfied!
March 14, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 14, 2013

"Chris was very friendly and he helped explain the difference between the two types of policies. He filled in the gap for me. I have an additional amount of coverage and liability coverage."

Extremely Satisfied!
March 14, 2013

"I spoke to Sherry and I had called up to purchase a policy. I had gotten an online quote and she had some questions for me. Once we realized that we were talking the same language, everything was fine. My policy went through very quickly and she seemed to be a good, professional person in every way. I'm happy with it."

Extremely Satisfied!
March 14, 2013

"I was satisfied with the pricing and the ease of the transaction."

Extremely Satisfied!
March 14, 2013

"Paul was professional and quick in completing my quote and helping me purchase the policy."

Extremely Satisfied!
March 14, 2013

"The agent was very helpful. I talked to her a month ago and she quoted me the price on insurance and contacted me periodically. When I got ready to buy the insurance I knew that I was gonna buy it from her. When I called back another person answered the phone because she was busy, but I wanted to speak directly with her because she has been very professional and had excellent customer service. I not only ordered the insurance but I thought about another company that I am involved with that needed insurance as well, so I ended up getting the policy. I would tell many people about HISCOX and to make sure that they ask for Linda."

Extremely Satisfied!
March 14, 2013

"All my questions were answered to the point. I got a quote quickly."

Extremely Satisfied!
March 14, 2013

"The service was great, very straightforward, and very easy. The whole process did not take a lot of time and I got everything I needed and the lady was very helpful. It was good, thanks."

Extremely Satisfied!
March 14, 2013

"I'm satisfied because after I submitted my initial quote, I was contacted by a representative properly. Her service was swift and I didn't have any questions. Everything was answered before I could ask the questions. Everything about the service was thoroughly discussed. I was asked if I had any questions or concerns. I'm very pleased and my representative Cindy was very pleasant to work with."

Extremely Satisfied!
March 14, 2013

"It was great customer care and knowledgeable about every point that I needed."

Extremely Satisfied!
March 14, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 14, 2013

"The person I dealt with was very, very knowledgeable on your coverage. She saw how to help me and I was really happy with that. Thank you."

Extremely Satisfied!
March 14, 2013

"My agent Robert was incredibly insightful and very patient. He really answered every single question that I had and I am very grateful that he was able to help me though this process."

Extremely Satisfied!
March 14, 2013

"It was a super easy process and the girl was super friendly."

Extremely Satisfied!
March 14, 2013

"I was thoroughly satisfied with Chris because he was extremely thorough. He explained every step. He gave me a quote that I can live with, and he took out the time to repeat information that I did not quite get at the first step."

Satisfied!
March 14, 2013

"I got exactly what I was asking for in a policy. You gave me all the information I needed to know about it. So, I'm pretty satisfied with the services that you provided."

Extremely Satisfied!
March 14, 2013

"Very efficient. It was quick and easy. A much less painless process than I thought it would be. The questions were answered and it was very straight forward."

Extremely Satisfied!
March 14, 2013

"Cindy was very helpful getting me quote information for my small business."

Extremely Satisfied!
March 14, 2013

"Great customer service. Chris did a great job. He then corrected himself and apologized when he gave me incorrect information."

Extremely Satisfied!
March 14, 2013

"Very efficient. He knew what he was doing and was able to give me the information I needed. I made my decision quickly."

Extremely Satisfied!
March 14, 2013

"Tiffany was very clear, very concise, answered all the questions, and did it in as little time as possible."

Extremely Satisfied!
March 14, 2013

"Yes, I am satisfied with the response that I got. He did everything that was necessary."

Extremely Satisfied!
March 13, 2013

"The agent was extremely knowledgeable, helpful and the premium was what I expected. The service was extraordinary."

Extremely Satisfied!
March 13, 2013

"Very professional."

Extremely Satisfied!
March 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 13, 2013

"I like all the attention Chris gave and all the information he provided. He really helped me out."

Extremely Satisfied!
March 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 13, 2013

"Quick,fast,efficient."

Extremely Satisfied!
March 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 13, 2013

"Professional, efficient, courteous and polite."

Satisfied!
March 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 13, 2013

"The response I got was professional, it was simple, it was straightforward, and Cindy had all of the answers and information at her fingertips. She seemed to know what she was doing. She helped me out very quickly."

Satisfied!
March 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 13, 2013

"Linda was very informative."

Extremely Satisfied!
March 13, 2013

"The service was direct and to the point. Efficient and I appreciate her giving it to me right away."

Extremely Satisfied!
March 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 13, 2013

"The lady I spoke to was very polite, knowledgeable and efficient. She gave me exactly what I needed with no headaches and at a good price."

Extremely Satisfied!
March 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 13, 2013

"The agent was flexible and willing to work with me without trying to sell me a whole lot of stuff and that was appreciated."

Extremely Satisfied!
March 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 13, 2013

"Sherry was very informative, accurate, good to respond, communicative and the whole process was easy."

Extremely Satisfied!
March 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 13, 2013

"They were just prompt in answering my questions and providing me a quote. They were very cooperative in checking the information that was needed and servicing this request for liability insurance. Five stars!"

Extremely Satisfied!
March 13, 2013

"Very pleasant and quick."

Extremely Satisfied!
March 12, 2013

"I had a great experience. It was fast, efficient, on time and everything they said they did. So, I had a great experience and I will do it again."

Extremely Satisfied!
March 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 12, 2013

"It was fast and efficient."

Extremely Satisfied!
March 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 12, 2013

"It was very easy and I got a quick response."

Extremely Satisfied!
March 12, 2013

"The pricing is great and the terms are simple. It is cheap and the service representative, Cindy, is very professional and courteous. She explained things very clearly and with passion. She is very nice and she speaks loud and clear. I am very happy with her service."

Extremely Satisfied!
March 12, 2013

"Both the web service and personal contact with the agent was quite good. We conducted business extremely efficiently. Thank you very much."

Extremely Satisfied!
March 12, 2013

"Your representative was efficient, clear, and knowledgeable."

Extremely Satisfied!
March 12, 2013

"It was very personal, very easy, and not very complicated. I was treated with a lot of respect."

Extremely Satisfied!
March 12, 2013

"The lady was very courteous, professional and she got right to the point. Very easy to understand and very nice."

Extremely Satisfied!
March 12, 2013

"The agent was very professional, the price was perfect, it was just a great overall, a professional job."

Extremely Satisfied!
March 12, 2013

"I felt that the process was easy. Everything was explained to me clearly and I was just happy with the service I got."

Extremely Satisfied!
March 12, 2013

"It was simple and easy. All my questions were answered."

Extremely Satisfied!
March 12, 2013

"Answered all my questions."

Extremely Satisfied!
March 12, 2013

"It was very easy and the customer service was very friendly."

Extremely Satisfied!
March 12, 2013

"I thought the person who helped me, her name was Cindy, was quite helpful in explaining all the different possibilities of insuring businesses, professional liability and endorsements. Just very informative and very pleasant to talk to."

Extremely Satisfied!
March 12, 2013

"The agent was extremely helpful. He answered all my questions and he was very patient. He would even give me a follow up call to see where I was with my current insurance decision. Overall, I was very, very satisfied."

Extremely Satisfied!
March 12, 2013

"She was very informative."

Extremely Satisfied!
March 11, 2013

"Great customer service and the agent was very clear and easy to understand."

Extremely Satisfied!
March 11, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 11, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 11, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 11, 2013

"It was Nikkia who worked with me. I just felt like she covered everything really thoroughly and clearly. She seemed very patient explaining everything to me. I was also really happy that she gave me a quote. There is a $150 difference and I just felt like I had control over the situation. So, it was a really great experience. Thank you."

Extremely Satisfied!
March 11, 2013

"The representative I spoke to today was very knowledgeable. She took her time, was patient and explained things thoroughly."

Extremely Satisfied!
March 11, 2013

"Linda was very helpful, patient, and thorough. I really appreciated her customer service. She made me feel very comfortable with this new experience for my new business and I appreciate her customer service."

Satisfied!
March 11, 2013

"Very clear, very concise, and a very user friendly interface."

Extremely Satisfied!
March 11, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 11, 2013

"I was very satisfied by the way your representative answered my questions. He was very pleasant and not all pushy or anything like that."

Extremely Satisfied!
March 11, 2013

"The gentleman I spoke to was very knowledgeable and efficient. He was able to provide me with the information that I asked for."

Extremely Satisfied!
March 11, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 11, 2013

"It was very efficient and easy."

Extremely Satisfied!
March 11, 2013

"The representative was extremely helpful and professional. She explained things in a coherent manner, which I appreciated and she was very prompt. So, I had a very good experience. Thank you."

Extremely Satisfied!
March 11, 2013

"The person that helped me was very professional."

Extremely Satisfied!
March 11, 2013

"Linda was very thorough. She explained everything to my satisfaction and helped me understand what comes with the policy."

Extremely Satisfied!
March 11, 2013

"The information that Chris gave me was concise. The application and the enrollment to get me started with my insurance coverage was very painless. It was great to see that it didn't take much time at all, thank you."

Extremely Satisfied!
March 11, 2013

"Quick and thorough."

Extremely Satisfied!
March 11, 2013

"The customer service rep was very helpful and friendly. She explained all the questions and did not mind a bit to answer what I did not get completely. So, I am happy with that thank you."

Extremely Satisfied!
March 11, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 11, 2013

"Vanessa was very helpful. I felt like the quote was more than fair. She answered every question that I had and she did a great job. Thanks."

Extremely Satisfied!
March 11, 2013

"I'm just really satisfied about the Hiscox service because they really just got to the point. They were professional. I didn't have to ask too many questions and they were specific. When I asked questions, they answered them, and when I requested information, they provided it. I don't have any worries whatsoever and it's great service. I appreciate it."

Extremely Satisfied!
March 11, 2013

"I just want to say that I spoke with the representative, Cindy, and she was very patient, knowledgeable and she made the process very smooth and streamlined. I was able to get all the information that I needed, pretty much, within a few minutes. So, I just would like to say that the process was streamlined and easy. She was knowledgeable about the products, so thank you very much for a good experience."

Extremely Satisfied!
March 11, 2013

"The customer service was very helpful. The whole process took only five or six minutes."

Extremely Satisfied!
March 11, 2013

"It was friendly, professional, and direct. No mucking about. Just went right to it."

Extremely Satisfied!
March 8, 2013

"The agent very quickly helped me with all the issues I had. He was very friendly and professional. Richard had a very nice manner. A good experience overall."

Extremely Satisfied!
March 8, 2013

"I received a full explanation. All my questions were answered."

Extremely Satisfied!
March 8, 2013

"Vanessa was very professional. I already had a quote and it took me about 10 minutes or less."

Extremely Satisfied!
March 8, 2013

"It went very smoothly and the representative knew what he was doing. We got the job done quickly."

Extremely Satisfied!
March 8, 2013

"Overall knowledge, easy, and good prices."

Extremely Satisfied!
March 8, 2013

"Fast and knowledgeable."

Extremely Satisfied!
March 8, 2013


"Extremely satisfied with the service! The representative was very nice, professional and able to help me right away."

Extremely Satisfied!
March 8, 2013

This customer did not leave any additional comments.

Satisfied!
March 8, 2013

"He was a person to get insurance from with professional and polite mannerisms, and reasonable rates."

Extremely Satisfied!
March 8, 2013

"The agent was very patient and thorough in giving me the quote. I really appreciated her playing with all the numbers and trying to figure out what would be best for my business."

Extremely Satisfied!
March 8, 2013

"All my questions were answered and the service was prompt."

Extremely Satisfied!
March 8, 2013

"The licensed representative that I talked to was extremely helpful, thorough and creative in terms of giving me the best quote that he could."

Extremely Satisfied!
March 8, 2013

"The service was very professional and efficient."

Extremely Satisfied!
March 8, 2013

"He was very patient and he explained everything that I needed to know in full detail."

Extremely Satisfied!
March 8, 2013

"Very polite and courteous."

Satisfied!
March 8, 2013

"I was happy with Dorothy who clarified everything for me about the contract. I liked that she wished me well with my work. I just appreciated her tone and her friendliness a lot."

Extremely Satisfied!
March 8, 2013

"Sheila was the representative who helped me to start my quote and get insurance for professional liability. She was very informative, she was very helpful, she guided me through the process and she made the whole thing much easier than I was anticipating. Overall, I was very happy with the service, and happy with the quote that I got, and I am going to proceed and purchase the insurance tomorrow. I could not be happier, so that is the reason I am giving this a good rating."

Extremely Satisfied!
March 8, 2013

"Robert could answer every question that I had."

Extremely Satisfied!
March 8, 2013

"Well, the service was fairly quick and complete. I did not have any problems understanding it and I did not have to go back to more questions. So, I am just more than satisfied."

Extremely Satisfied!
March 7, 2013

"Great customer service. Very friendly customer service agents. Very helpful and they located my options for me so we could find the best for my business."

Extremely Satisfied!
March 7, 2013

"He understood what I needed. He asked the proper questions too."

Extremely Satisfied!
March 7, 2013

"Very friendly, knowledgeable and helpful."

Extremely Satisfied!
March 7, 2013

"Your representative was very helpful and knowledgeable of the field I was applying for in respect to a quote."

Satisfied!
March 7, 2013

"Quick and easy establishment of a policy."

Extremely Satisfied!
March 7, 2013

"It was fast and easy to set up."

Extremely Satisfied!
March 7, 2013

"I did find the service easy. They answered all my questions. Very helpful."

Extremely Satisfied!
March 7, 2013

"Cindy was very thorough, answered all of my questions and more."

Extremely Satisfied!
March 7, 2013

"I found your customer service representative very professional, straightforward, very confident in what he was doing, and very pleasant."

Extremely Satisfied!
March 7, 2013

"The agent was very knowledgeable about the products. He was able to help me get a good quote to fit my budget."

Satisfied!
March 7, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 7, 2013

"The agent was very helpful today."

Extremely Satisfied!
March 7, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 7, 2013

"Richard was quick and thorough in answering all of my questions. He did not have me on the phone a long time. I was able to get done what I needed to get done in a short amount of time and very efficiently."

Extremely Satisfied!
March 7, 2013

"Very happy with the level of service. All questions were answered. All services were provided and extremely polite."

Extremely Satisfied!
March 7, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 7, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 7, 2013

"I thought the representative was very knowledgeable and the services. She was able to convey the info to me and gave me a relatively good understanding of what I was purchasing."

Extremely Satisfied!
March 7, 2013

"Everything was great. Good service."

Extremely Satisfied!
March 7, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 7, 2013

"Just complete professionalism by your representative, Linda. She was very informative."

Extremely Satisfied!
March 7, 2013

"I spoke with Dorothy today and she was extremely patient. She was extremely professional and very, very knowledgeable. I was very, very satisfied with the service I received from your representative. I do thank you so much for having her because she is an asset. Thanks."

Satisfied!
March 7, 2013

"I felt like the representative was knowledgeable and offered me just different areas where I could save money. She just worked with me. It didn't seem like a black and white option. She was very willing to give me alternatives and work with me. I'm a small business owner and I don't have a lot of extra cash flow right now. So, she was just real good about options and helping me come to a decision on my own."

Extremely Satisfied!
March 7, 2013

"Great service, great agent. Thank you."

Extremely Satisfied!
March 6, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 6, 2013

"It was great. She helped me with things I did not understand, and she was very knowledgeable about what was going on."

Extremely Satisfied!
March 6, 2013

"It was great."

Extremely Satisfied!
March 6, 2013

"Dorothy was a very helpful service representative and answered all my questions."

Extremely Satisfied!
March 6, 2013

"The agent was very helpful and very prompt."

Extremely Satisfied!
March 6, 2013

"I was pleased to be able to do a quick on-line quote and call in to get professional assistance that answered all of my questions. Got the order done quickly."

Extremely Satisfied!
March 6, 2013

"Dorothy was very helpful and on task, and followed up with me. She is a good agent and the policy itself is exactly what I need... and the rates are good."

Extremely Satisfied!
March 6, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 6, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 6, 2013

"It was fast, the people were polite, and it was painless."

Extremely Satisfied!
March 6, 2013

"Quick response, knowledgeable and easy to deal with."

Extremely Satisfied!
March 6, 2013

"Very helpful and knowledgeable."

Extremely Satisfied!
March 6, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 6, 2013

"Sheila was an efficient, very considerate customer service rep. I really appreciated her hearing me out in terms of describing my business more thoroughly. So, she was clear on what I was seeking. She was very supportive and was able to then put together a policy for me. I really appreciate her and the effort she put out for me."

Extremely Satisfied!
March 5, 2013

"Very to the point and efficient."

Extremely Satisfied!
March 5, 2013

"The individual I dealt with was very pleasant very professional, answered all my questions clearly and succinctly, and I had things reiterated and clarified. She was willing to do that and was very professional and very courteous."

Satisfied!
March 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 5, 2013

This customer did not leave any additional comments.

Satisfied!
March 5, 2013

"The agent that I spoke with was extremely professional and efficient as far as returning phone calls and emails. I was impressed with the service in general."

Extremely Satisfied!
March 5, 2013

"Richard was very helpful. He answered all my questions, explained some things to me, and it was a good experience."

Extremely Satisfied!
March 5, 2013

"I was very satisfied with Dorothy because she really explained a lot of details to me. That is the reason I was very satisfied. She went over everything including pricing. Yes, I am very satisfied. Thank you very much and have a good day."

Extremely Satisfied!
March 5, 2013

"I talked with Chris. He was very knowledgeable and helped me out very quickly. I understood everything as we discussed the insurance."

Extremely Satisfied!
March 5, 2013

"The sales person was extremely informative and helpful."

Extremely Satisfied!
March 5, 2013

"Got the job done and it didn't take too long."

Extremely Satisfied!
March 5, 2013

"I got my quote very quickly. I asked if it could be done by the end of the day and it was done within a couple of hours."

Extremely Satisfied!
March 5, 2013

"They addressed all my needs and all my questions."

Extremely Satisfied!
March 5, 2013

"I am very satisfied and look forward to having coverage."

Extremely Satisfied!
March 5, 2013

"Everyone was very easy to deal with and very professional. They followed up and were very helpful. They helped solve the issues I needed to resolve. I really appreciated it. Everyone was just really nice to work with."

Extremely Satisfied!
March 5, 2013

"All the information was readily available and accurate. Thank you."

Extremely Satisfied!
March 5, 2013

"The level of professionalism that I experienced from Chris and Linda was key. Their ability to answer my questions and to take time and review the policy with me in detail was great."

Extremely Satisfied!
March 5, 2013

"The agent was very quick, very efficient and very knowledgeable."

Extremely Satisfied!
March 5, 2013

"Prompt attention and knowledgeable about all the questions that I asked."

Extremely Satisfied!
March 5, 2013

"The Hiscox people were really fast, professional and they got me what I needed without any hassle, which was appreciated."

Satisfied!
March 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 5, 2013

"Linda was very informative. She answered all of my questions, gave me a quote right away, and I feel that I achieved what I made the call for."

Extremely Satisfied!
March 5, 2013

"I spoke with Floretta and she was very helpful. She was very complimentary and I understood exactly what the options were. She was very helpful."

Extremely Satisfied!
March 5, 2013

"She was very helpful and knowledgeable about the policy I needed."

Extremely Satisfied!
March 5, 2013

"Richard was very informative on all my questions, and I was also pleased with my quote rate. Thank you very much Hiscox."

Extremely Satisfied!
March 5, 2013

"It was really quick and it was fast."

Extremely Satisfied!
March 5, 2013

"Cindy was fantastic and answered all my questions."

Extremely Satisfied!
March 5, 2013

"Professional customer service."

Extremely Satisfied!
March 5, 2013

"The agent was very clear and concise. She told me everything I needed to know. I am going to go ahead and make the purchase of the insurance based on the discussion with her. Thank you."

Extremely Satisfied!
March 5, 2013

"The representative was very knowledgeable and helpful. She found opportunities to improve the level of coverage."

Satisfied!
March 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 5, 2013

"The insurance agent, Robert, provided me with exactly the right insurance that I needed. The policy I needed was affordable for a small business that is just starting out. I could actually afford it. They didn't try to sell me all the bells and whistles. He gave me the basics starting my business, thank you."

Extremely Satisfied!
March 5, 2013

"The service was courteous and professional. They answered all my questions professionally."

Extremely Satisfied!
March 5, 2013

"It was simple, efficient, and easy to deal with."

Extremely Satisfied!
March 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 4, 2013

"Very professional, very courteous. The person took time for all of my questions and answered them correctly."

Extremely Satisfied!
March 4, 2013

"The agent was very helpful answering questions that I had and things that I was unaware of."

Extremely Satisfied!
March 4, 2013

"I'm satisfied because it was very friendly. They answered all my questions."

Extremely Satisfied!
March 4, 2013

"Very good customer service, very responsive. I had the information I needed in a relatively short period of time, and thus far, I'm very satisfied."

Extremely Satisfied!
March 4, 2013

"Excellent service and no automated process. It was good talking to a human instead of a machine throughout. Excellent."

Extremely Satisfied!
March 2, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 2, 2013

"The gentleman I was talking to was very nice, very kind, and he knows what he was doing. I am very happy with him, thanks."

Satisfied!
March 2, 2013

"I found your agents to be very responsible. I tried to be very responsive and found that your quotes were competitive in terms of pricing, so I appreciate both aspects."

Extremely Satisfied!
March 2, 2013

"The process was easy, straight forward and fast. Dorothy was not available but other representatives handled it without any problem."

Extremely Satisfied!
March 1, 2013

"I spoke with Sherry your representative and everything that she told me was exactly the same as the quote I received on-line from Hiscox. I'm looking forward to working with you going forward. Your representative was very courteous, very direct, and very helpful."

Extremely Satisfied!
March 1, 2013

"The knowledge of the customer service is outstanding. The person who helped me, the agent, answered my questions beyond what I had hoped for, and actually she is the only one that answered my questions out of four other agencies that I contacted, so spot on. I will definitely pass it on to others, thank you."

Extremely Satisfied!
March 1, 2013

"I was satisfied because the individual I spoke with was clear. She was concise and friendly, and I think that I appreciate that very much."

Extremely Satisfied!
March 1, 2013

"Linda was very patient and informative."

Extremely Satisfied!
March 1, 2013

"I appreciated the personal contact and I also appreciated the quick response time that I received. I got a quote initially when I applied on line. Richard, who was very professional, explained the policy well and there was a lot of clarity in the written communication."

Satisfied!
March 1, 2013

"The service was prompt and polite."

Extremely Satisfied!
March 1, 2013

"I found the service to be very professional. They answered the questions I wanted to have answered. Thank you."

Extremely Satisfied!
March 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 1, 2013

"The agents are very pleasant and very professional. I got such a quick response based on my inquiry that was completed online. I was able to obtain very good coverage at a reasonable rate. Thank you so much."

Extremely Satisfied!
March 1, 2013

"I worked with Cindy. She was very professional, provided explicit information, and didn't waste my time. It couldn't have gone better."

Extremely Satisfied!
March 1, 2013

"It was very quick and it was just good service."

Extremely Satisfied!
March 1, 2013

"Quick response time, simple application process, and delightful customer service."

Extremely Satisfied!
March 1, 2013

"Linda was able to answer all my questions in detail. I provided her with a variety of scenarios and she was able to give me immediate answers, which no one else has been able to do for me at other companies. She was able to really understand my needs and the type of business that I have."

Extremely Satisfied!
March 1, 2013

"The representative is very helpful and explained everything clearly. That was great."

Extremely Satisfied!
March 1, 2013

"The agent I spoke with was very knowledgeable, very pleasant to speak with, and answered my questions without hesitation. I think that this transaction went very well and I hope that any future transactions will be as smooth."

Extremely Satisfied!
March 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
March 1, 2013

"The person was very helpful, very knowledgeable, and made it very easy for me. They were very quick in providing numbers and a lot of good follow through."

Extremely Satisfied!
March 1, 2013

"The representative was very thorough."

Extremely Satisfied!
March 1, 2013

"I thought the gentleman was very friendly and open to answering any questions that I had. He was very helpful."

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