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June 2013 - Customer Reviews

Satisfied!
June 29, 2013

"Very responsive and helpful."

Extremely Satisfied!
June 28, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 28, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 28, 2013

"The person that worked with my on the phone was very knowledgeable. He made it a quick and pleasant experience."

Extremely Satisfied!
June 28, 2013

This customer did not leave any additional comments.

Satisfied!
June 28, 2013

"It was awesome."

Extremely Satisfied!
June 28, 2013

"All my questions were answered quickly."

Extremely Satisfied!
June 28, 2013

"It was easy to get a hold of the representative and the transactions were completed on the phone with minimal time involved."

Extremely Satisfied!
June 28, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 28, 2013

"I talked to the insurance agent who gave me the quote. It was efficient and clear information."

Extremely Satisfied!
June 28, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 28, 2013

"Extremely efficient."

Extremely Satisfied!
June 28, 2013

"Sorry, everything was just perfect."

Extremely Satisfied!
June 28, 2013

"Not only did I get a good price, I also spoke with Angela. She was very friendly and very helpful. I'm very comfortable with the company because I found a good sales person."

Extremely Satisfied!
June 27, 2013

"Both my representatives were very courteous and very knowledgeable of the questions that I asked. They knew the answers well."

Neutral
June 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 27, 2013

"I am very satisfied with the company service. The price is really great and the customer service is awesome. I am very satisfied. Thank you. I will not hesitate for friends and family. Thank you."

Extremely Satisfied!
June 27, 2013

This customer did not leave any additional comments.

Satisfied!
June 27, 2013

"I felt that the representative I worked with was quick to dismiss me, saying that they didn't have coverage. I kept trying to push, push, push, push, and so we finally found a category that would work. So that's the issue."

Extremely Satisfied!
June 27, 2013

"I wanted to let you know that Nikkia is one of your very top notch agents. She is on point with everything, answers questions, and very polite. There was no stone unturned with the questions I had. There was no hesitation in her answers and she seems to be well schooled and very polite to the potential client. I have no problems at this point recommending Hiscox to anybody that has a business. You guys are great and I totally appreciate all Nikkia's time and effort. I feel confident that if I need anything in the future that she will be able to help me with any problem whatsoever. Thank you."

Extremely Satisfied!
June 27, 2013

"Answered our questions well."

Extremely Satisfied!
June 27, 2013

"It went quickly and it was clear."

Extremely Satisfied!
June 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 27, 2013

"Linda was very helpful and friendly. Gave me a lot of information. Very patient with me and good particulars of the policy. I really did appreciate it."

Extremely Satisfied!
June 27, 2013

"The agent I spoke to was very courteous and helpful. They helped me with questions that I had, which meant I could not do it on-line."

Extremely Satisfied!
June 27, 2013

"You're excellent, efficient and informative."

Extremely Satisfied!
June 27, 2013

"I'm very satisfied, yes totally satisfied."

Extremely Satisfied!
June 27, 2013

This customer did not leave any additional comments.

 

Extremely Satisfied!
June 27, 2013

"Linda was extremely helpful in listening to what I needed for an insurance policy and extremely knowledgeable when asked specific questions and guided me through the quote process. She did a great job. Thank you Linda."

Extremely Satisfied!
June 27, 2013

"I have found that the process has been very easy and it has been very useful."

Satisfied!
June 27, 2013

This customer did not leave any additional comments.

Satisfied!
June 26, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 26, 2013

"I was very satisfied with the service today. My representative Sherry was excellent. She helped me get everything together, and she was quick and easy. I'm looking forward to this contract, thanks."

Extremely Satisfied!
June 26, 2013

"I was satisfied because the agent was informative, efficient and polite. Everything went smoothly."

Extremely Satisfied!
June 26, 2013

"I am very satisfied with the prompt response, the thoroughness of the answers, and their being able to articulate the information very clearly to me."

Satisfied!
June 26, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 26, 2013

"The agent was informative. She explained everything and that is why I am satisfied."

Extremely Satisfied!
June 26, 2013

"Cindy was very professional, very thorough, easy to understand, and it was an enjoyable experience."

Extremely Satisfied!
June 26, 2013

"Fast, efficient, and the right price."

Extremely Satisfied!
June 26, 2013

"The customer service representative was very nice and helpful. The process of purchasing the insurance was very smooth."

Extremely Satisfied!
June 26, 2013

"Very helpful. Answered all my questions. It was a smooth conversation and a good experience."

Extremely Satisfied!
June 26, 2013

"Yeah, very quick and very accurate. The customer service was very professional."

Extremely Satisfied!
June 26, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 26, 2013

"It was very simple and straightforward. They offered good prices and it was very professionally handled."

Extremely Satisfied!
June 26, 2013

"It was fast, friendly and efficient."

Extremely Satisfied!
June 26, 2013

"Great communications."

Extremely Satisfied!
June 26, 2013

"The competence of the agent was excellent."

Extremely Satisfied!
June 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 25, 2013

"Very well informed, and very good customer service. "

Extremely Satisfied!
June 25, 2013

"I was very satisfied with Sherry's managing of my appointment with her on the phone because she took her time, and she handled any question before I asked it. She was rather intuitive with the whole process, which was very good. I appreciated that, and she was very complete."

Extremely Satisfied!
June 25, 2013

"The customer service was very helpful and quick. The terms agreed on were as discussed and everything was quick and efficient."

Extremely Satisfied!
June 25, 2013

"Sherry was very efficient. She explained things clearly and got me through very quickly. She's great."

Extremely Satisfied!
June 25, 2013

"Courteous, helpful and they did not evade any questions."

Extremely Satisfied!
June 25, 2013

"I got a quote on-line. I called to execute the quote that I got. I got only the information that I needed. They did not try to sell me something else, and I got my coverage executed in a very short time."

Extremely Satisfied!
June 25, 2013

"I was very satisfied with Rashida's 5 minute call back and not pestering me into anything."

Extremely Satisfied!
June 25, 2013

"I felt that my agent Cindy was very kind, very pleasant, very clear, very concise and very proficient. She was able to get me everything I needed within ten minutes. It was wonderful and outstanding. Thank you."

Extremely Satisfied!
June 25, 2013

"The sales agent I actually to on the phone was very thorough in her presentation and description of the services that you are providing. Much more so than what I received over the Internet. I was thoroughly happy with what I received from your agent."

Extremely Satisfied!
June 25, 2013

"I mean first of all, the quote I received on-line was perfect. Rashida did a fantastic job of walking me through the entire process."

Extremely Satisfied!
June 25, 2013

"Service was excellent. I received service from Dorothy. She did an excellent job explaining all the requirements and issues. It was done in a very kind and very clear fashion."

Extremely Satisfied!
June 25, 2013

"Very efficient."

Extremely Satisfied!
June 25, 2013

"They were extremely helpful and patient."

Extremely Satisfied!
June 25, 2013

"The agent was very informative, very helpful and very pleasant. He gave me all the information I needed, and it's exactly what I was looking for in the call. I didn't have to go through a lot of hoops to get the information that I needed. Thank you."

Extremely Satisfied!
June 25, 2013

"The lady that helped me was extremely helpful and very friendly."

Extremely Satisfied!
June 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 24, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 24, 2013

"I was happy that somebody was available to talk to by phone, go through my actions, and have me ask questions instead of just using an on-line form."

Extremely Satisfied!
June 24, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 24, 2013

"It was great customer service and great pricing."

Extremely Satisfied!
June 24, 2013

"The comprehensive answers were helpful."

Extremely Satisfied!
June 24, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 24, 2013

"The service was fast, efficient and the prices were unbeatable by the other competition."

Extremely Satisfied!
June 24, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 24, 2013

"Everyone was personable, educated, and knew the product."

Extremely Satisfied!
June 24, 2013

"The gentleman who helped me was very professional, very knowledgeable and an expert in his field. He was able to give me all the input and feedback I needed, and he was very pleasant. He was very pleasant and his personality was exemplary."

Extremely Satisfied!
June 22, 2013

"I think the associate was great. She was very knowledgeable, very accommodating, and very eager to help. She was a great, great sales person as well."

Extremely Satisfied!
June 22, 2013

"The representative on the phone was very nice."

Extremely Satisfied!
June 21, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 21, 2013

"The representative from Hiscox was extremely helpful, very patient, understanding and very knowledgeable of the products. She was able to review the requirements that I emailed. I got everything I needed to have done. They were able to work with me and confirm everything that I needed and we all had it handled in less than time than I thought. So, I cannot complain. That is pretty damn good. I think that is about as much as I can say right now. Thanks."

Extremely Satisfied!
June 21, 2013

"It was very quick and easy. It seemed organized. The person I spoke to was very friendly."

Extremely Satisfied!
June 21, 2013

"Cindy was a very wonderful representative of your company. We have had a relationship for almost a year now and I finally figured out exactly what I need. She gave me whatever I needed throughout this time. So, I think that you're doing a very good job training your employees and making sure that they're able to provide clear and easy to access information."

Extremely Satisfied!
June 21, 2013

"Quick response, full detail, very knowledgeable, and friendly customer agent."

Extremely Satisfied!
June 21, 2013

"Professional and complete."

Extremely Satisfied!
June 21, 2013

"I was satisfied with Dolly answering every question that I had and I am very pleased. Thank you."

Extremely Satisfied!
June 21, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 21, 2013

"Everyone that has spoken to me has been very helpful and good about explaining how everything works. I never had liability insurance before."

Extremely Satisfied!
June 21, 2013

"It was very easy to talk to a customer service representative after having looked at the information online and had gotten a quote online. She was able to get the policy in active very quickly."

Extremely Satisfied!
June 21, 2013

"The service was very fast and efficient. They were very happy to answer any questions that I had."

Extremely Satisfied!
June 21, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 21, 2013

"Linda was very helpful and very willing to change her schedule in order to make this policy happen. She was very pleasant on the phone."

Extremely Satisfied!
June 21, 2013

"Your services were very quick, courteous and very professional."

Extremely Satisfied!
June 21, 2013

"Adrian was very cooperative in answering all the questions that I had. I appreciate not getting the pushy attitude."

Extremely Satisfied!
June 20, 2013

"They were extremely pleasant and efficient. He answered all my questions."

Extremely Satisfied!
June 20, 2013

"The people were very informative and did a very good job at answering any questions I had."

Extremely Satisfied!
June 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 20, 2013

"Prompt quotes, a friendly person on the telephone, and knowledgeable service. Just a generally good experience."

Extremely Satisfied!
June 20, 2013

"Angela was extremely professional and quite helpful. She answered all of my questions and did it in a prompt and courteous manner."

Extremely Satisfied!
June 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 20, 2013

"I talked to the insurance agent by the name of Liz who was very helpful. I had gone on-line and there was some kind of glitch. I had a reference number but I had no quote. So, she went over everything with me. She was very pleasant and gave me the information I needed. I was very satisfied, thank you."

Satisfied!
June 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 20, 2013

"Very professional. It's fine and great. Easy answers and they were just very courteous. Great!"

Satisfied!
June 20, 2013

"Yes, they were fast. The quote was clear and you didn't have to repeat information. They were able to activate my account quickly and without a whole lot of research. They made it easy."

Extremely Satisfied!
June 20, 2013

"Faster and better."

Extremely Satisfied!
June 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 20, 2013

"All my questions were answered and the correct questions were asked of me. I feel that I got immediate answers."

Extremely Satisfied!
June 20, 2013

"I was very satisfied. The representative was very professional."

Extremely Satisfied!
June 20, 2013

"The agent was very helpful in getting me the exact insurance that I needed."

Extremely Satisfied!
June 20, 2013

"I found the level of service to be outstanding. She was helpful in every single way. She was very knowledgeable about the information that was presented to her. It was done in an expeditious fashion. I am quite pleased and quite happy to have been involved, and we are using Hiscox."

Extremely Satisfied!
June 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 20, 2013

"The service was fast."

Extremely Satisfied!
June 19, 2013

"The service was really, really good. Thank you to Sheila because she was really nice. She gave us the service we needed. Thank you very much. Thank you for your help, Sheila. God bless you, thank you, thank you, thank you."

Extremely Satisfied!
June 19, 2013

"You were quick, to the point, and you were able to provide an accurate quote with feedback."

Satisfied!
June 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 19, 2013

"Great customer service. The representative was really friendly, really helpful, really good explanations, and a great price."

Neutral
June 19, 2013

"Very easy to do on-line."

Extremely Satisfied!
June 19, 2013

"Getting in touch with the phone representative was very easy. They were courteous, and they answered my questions promptly."

Extremely Satisfied!
June 19, 2013

"The advisor was very, very friendly and very helpful."

Extremely Satisfied!
June 19, 2013

"Linda was very, very helpful and very, very open. She was very willing to accommodate. The one suggestion I have is that my adviser Linda have a direct line or direct email address to allow for better communication. Group mailboxes make it a little bit difficult to do that. However, she was fantastic and very accommodating."

Extremely Satisfied!
June 19, 2013

"The person I was talking to was very experienced and could not have been more helpful."

Extremely Satisfied!
June 19, 2013

"The service was very professional and helpful without wasting my time."

Extremely Satisfied!
June 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 18, 2013

"The process was very fast, easy and efficient. The customer service person was very helpful and pleasant to deal with."

Extremely Satisfied!
June 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 18, 2013

"My service today... he opened up a new policy for my business account. It was real accurate and the price was excellent."

Extremely Satisfied!
June 18, 2013

"Good responsiveness to questions."

Extremely Satisfied!
June 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 18, 2013

"A great, friendly, helpful customer service person and a reasonable quote."

Satisfied!
June 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 18, 2013

This customer did not leave any additional comments.

Satisfied!
June 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 18, 2013

"Very helpful. She is really nice and polite. She offered excellent customer service. I am so happy that she answered my questions. I am so happy about that."

Extremely Satisfied!
June 18, 2013

"It was very efficient and friendly."

Extremely Satisfied!
June 18, 2013

"It was easier to talk with the person than it was to use the website. Thank you."

Extremely Satisfied!
June 18, 2013

This customer did not leave any additional comments.

Satisfied!
June 18, 2013

"Very efficient."

Extremely Satisfied!
June 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 18, 2013

"Your service representative, Linda, was great, thank you."

Extremely Satisfied!
June 18, 2013

"I was taken care of by a gentleman who found the answers to two or three different questions. It was not an easy situation. He completed it thoroughly and happily."

Extremely Satisfied!
June 18, 2013

"Lisa was very helpful today. I had a lot of questions that she answered right away for me, and she was very thorough. I'm glad that I just bought the insurance from you guys. I am very happy."

Extremely Satisfied!
June 18, 2013

"Angelo was patient with me, explaining the different parts of what I needed. He was willing to negotiate to find me the best rate for the services."

Extremely Satisfied!
June 17, 2013

"I am very satisfied with Dorothy, the agent who helped me. I'm very satisfied with the way she handled this and made it very easy for me. It was easy to understand and the price that I was given was great."

Extremely Satisfied!
June 17, 2013

"The service provided was exactly what I needed."

Extremely Satisfied!
June 17, 2013

"My questions were answered, and I received very clear explanations."

Satisfied!
June 17, 2013

"Promptness in responding to my questions and purchasing policy."

Extremely Satisfied!
June 17, 2013

"The representative Sherry was very good. She knew exactly what she was talking about. She answered all my questions directly, and she did everything very quickly. Everything was handled very, very, very well."

Extremely Satisfied!
June 17, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 17, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 17, 2013

"She's just very helpful."

Extremely Satisfied!
June 17, 2013

"The website was very clear and the agents I spoke with were very well informed, extremely friendly, and very pleasant."

Extremely Satisfied!
June 17, 2013

This customer did not leave any additional comments.

Satisfied!
June 17, 2013

"It was just generally good. Good help with the coverage."

Satisfied!
June 17, 2013

"The person who was helping out is very good, you know. She was just a really big help. She really did not give an attitude or anything. She is very understanding and very patient. Appreciate it a lot."

Extremely Satisfied!
June 17, 2013

"My representative was extremely knowledgeable and extremely friendly."

Extremely Satisfied!
June 17, 2013

"Very polite, capable and able to answer my questions."

Extremely Satisfied!
June 17, 2013

"The party I spoke with was very responsive, very friendly, courteous, very prompt and very good to do business with."

Extremely Satisfied!
June 17, 2013

"The person I interacted with was professional and knowledgeable. So, what else can you ask for. Someone who is professional and knows what they are talking about and does not waste time."

Extremely Satisfied!
June 17, 2013

"The customer representative gave me great information. He explained and answered all my questions... explained everything in a professional manner. Excellent customer service."

Extremely Satisfied!
June 17, 2013

"Linda was extremely professional. She was able to explain in very clear terms some very complicated insurance aspects. I felt that she really understood my needs, and had my best interests in mind."

Extremely Satisfied!
June 17, 2013

"The agent was very friendly and knowledgeable, and of considerable help to me."

Extremely Satisfied!
June 17, 2013

"The agent was very friendly and knowledgeable. It was of considerable help to me."

Extremely Satisfied!
June 17, 2013

"Linda was very helpful. I could only give her a limited amount of information, but she really tried to help as she could."

Satisfied!
June 17, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 17, 2013

"Well, the service representative was really knowledgeable and explained everything so clearly I didn't have a bit of trouble. Plus, it went quickly, which was a big bonus."

Extremely Satisfied!
June 17, 2013

This customer did not leave any additional comments.

Satisfied!
June 14, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 14, 2013

"I was pleased with the level of patience the representative used to explain to me my various options."

Extremely Satisfied!
June 14, 2013

"Extremely courteous and well informed."

Extremely Satisfied!
June 14, 2013

"I got a lot more than with a lot of other insurance companies. The rates are a lot better, and I am very happy with the service."

Extremely Satisfied!
June 14, 2013

"The agent was very helpful and very prompt in their responses."

Extremely Satisfied!
June 14, 2013

"Fast, quick, reliable service."

Satisfied!
June 14, 2013

"The agent gave good service. Quickly done."

Extremely Satisfied!
June 14, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 14, 2013

"Quick and easy."

Extremely Satisfied!
June 14, 2013

"The customer service specialist I spoke to provided very detailed information that was clear. She answered all questions that I had, was very thorough in explaining the services, and the cost involved was good. She was able to do that in an efficient manner."

Extremely Satisfied!
June 14, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 14, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 14, 2013

"It was efficient and quick."

Extremely Satisfied!
June 14, 2013

This customer did not leave any additional comments.

Satisfied!
June 14, 2013

"Sirius was professional, respectful, and he was very knowledgeable."

Satisfied!
June 13, 2013

"I just feel like if it would have been better. I do not like the fact that I could not get the policy unless I pay you first, but I understand all the rules and regulations, so that is just personal."

Extremely Satisfied!
June 13, 2013

"The people I talked to were very helpful and got me through the process as quickly as could be."

Extremely Satisfied!
June 13, 2013

"Very professional, very quick, and very helpful."

Extremely Satisfied!
June 13, 2013

"Very helpful."

Extremely Satisfied!
June 13, 2013

"The agent was very helpful, very knowledgeable and very quick on the phone. That was really important."

Extremely Satisfied!
June 13, 2013

"I just felt that everyone was very responsive and polite and answered all the questions that I had."

Extremely Satisfied!
June 13, 2013

"The lady presented the information easily and understandably. She was very precise. She was easy to listen to and understand, and she showed a great concern for selling your product to me. It's a good product. She did an excellent job."

Extremely Satisfied!
June 13, 2013

"Liz was very helpful. She was quick and answered all of my questions sufficiently."

Extremely Satisfied!
June 13, 2013

"It was incredibly professional and very helpful on the phone. She answered all of my questions clearly and concisely and gave me a quote quickly. She was able to handle my business fast and efficiently."

Extremely Satisfied!
June 13, 2013

"Cindy was my agent today. I found your information on-line and it was very easy to find. Although, at the end, after I entered my credit card, it said that they won't be able to process it or something. So, I was directed to an agent. That did bother me a little bit because I already put my credit card on-line. So, that was disconcerting, but Cindy made my the experience very pleasant. She was very helpful. Really appreciate all her help."

Extremely Satisfied!
June 13, 2013

"Easy going guy. He was quick to understand. Thanks for everything."

Extremely Satisfied!
June 13, 2013

"Linda was very pleasant and very easy to work with. She was knowledgeable. She answered all my questions and was very friendly on the phone. A pleasure to work with."

Extremely Satisfied!
June 13, 2013

This customer did not leave any additional comments.

Satisfied!
June 13, 2013

"Friendly, fast service with an understanding of my business insurance needs."

Extremely Satisfied!
June 13, 2013

"The quote and everything were satisfactory. They basically answered all my questions very promptly. That is about it. Great service. Thank you."

Extremely Satisfied!
June 13, 2013

"Quick and precise service."

Extremely Satisfied!
June 13, 2013

"She understood all the policies and all the terms and pricing."

Extremely Satisfied!
June 13, 2013

"Very professional and very effective. No headaches and no concerns. I was able to call and get the job done, get insured, and get on with my day. It was wonderful."

Extremely Satisfied!
June 13, 2013

"I am just thanking you all for your excellent service. It was extremely proficient, to the point, and precise. I love being your customer."

Extremely Satisfied!
June 12, 2013

"I felt that the person who helped was efficient and knowledgeable. I got all the information I needed and had the opportunity to ask the appropriate questions."

Extremely Satisfied!
June 12, 2013

"The customer service was very knowledgeable. They took the time to explain all coverages and payment. It was very professional."

Extremely Satisfied!
June 12, 2013

"The website was easy to navigate, the person was good, and the people were helpful."

Extremely Satisfied!
June 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 12, 2013

"She informed me with all the information that I needed to know to make a decision."

Extremely Satisfied!
June 12, 2013

This customer did not leave any additional comments.

Satisfied!
June 12, 2013

"He got right back to me."

Extremely Satisfied!
June 12, 2013

"I love the way it was just really sufficient. I was not placed on hold for a long period of time, and the agent was very attentive when it came to my needs and wants. He was very co-operative when I did not understand some of the things that he was asking me. Overall, I would give the experience a 5 rating."

Extremely Satisfied!
June 12, 2013

"I was satisfied because the agent knew what questions to ask. She was efficient and offered me a quote right away and answers to the questions we had."

Satisfied!
June 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 12, 2013

"Service was quick and to the point."

Extremely Satisfied!
June 12, 2013

"I was very satisfied today. Rashieda had done my information previously. She contacted me as a follow up to my application. I told her I had to wait until I won a contract. I actually won it and I called back when I needed the insurance, and she was right there ready to continue with me."

Extremely Satisfied!
June 12, 2013

"The customer service was superb."

Extremely Satisfied!
June 11, 2013

"I did not have to wait very long on hold and all the agents were very efficient."

Extremely Satisfied!
June 11, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 11, 2013

"I was extremely satisfied because you are professional and very informative. It was just nice. I like nice people."

Extremely Satisfied!
June 11, 2013

"The representative was very professional and knowledgeable."

Extremely Satisfied!
June 11, 2013

"I was very satisfied with the service that Richard gave me. He was very knowledgeable, and he was very detailed about what I was trying to get accomplished. I got the insurance that I needed and what was right for me and my business. I just appreciate the insight and the knowledge of the person that took his time to explain in detail every bit of information I had a question about. Thank you and have a great day."

Extremely Satisfied!
June 11, 2013

"Very professionally done."

Extremely Satisfied!
June 11, 2013

"Linda was very clear in providing all of the information I needed on making choices for a new policy with Hiscox. "

Extremely Satisfied!
June 11, 2013

"I was very happy with the person who was on the phone and how quickly the agent was able to answer my questions and get my policy issued."

Extremely Satisfied!
June 11, 2013

"I feel like I was given an excellent customer service lady. She actually made it easy to get the right insurance. The customer service representative really looked out for me."

Extremely Satisfied!
June 11, 2013

"Using your website has been an absolute pleasure. The immediate quoting that is available and the ability to check into different deductibles and limits is absolutely phenomenal. The folks that I've spoken to have been really great at answering all the questions, so kudos to you guys on that."

Extremely Satisfied!
June 11, 2013

"Linda was very professional, very courteous, very helpful and very patient in answering my questions, which was very much appreciated considering that this is a new business. We were attempting to tie down exactly what type or in what category the business would operate. Thank you."

Extremely Satisfied!
June 10, 2013

"Your agent, Audry, was extremely professional, and to the point. She got the work done in a very, very excellent way. She was the best I ever talked with."

Extremely Satisfied!
June 10, 2013

"I was able to share the terms of my insurance agreement and determine which insurance policy was required for the minimum amount of money."

Extremely Satisfied!
June 10, 2013

"Hiscox was the one insurance company that could cover all the different types of services that I offered. The representatives were very patient and helpful in finding insurance that would cover everything that I do."

Satisfied!
June 10, 2013

"It was okay."

Extremely Satisfied!
June 10, 2013

"Yes, they were very specific and accepting of what I actually needed for my insurance... for my specific business."

Extremely Satisfied!
June 10, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 10, 2013

"Linda was professional and helpful. She followed up very well on the quote. I was extremely satisfied with her performance."

Extremely Satisfied!
June 10, 2013

"Friendly and prompt service overall with the agent that I spoke with."

Extremely Satisfied!
June 10, 2013

This customer did not leave any additional comments.

 

Extremely Satisfied!
June 10, 2013

"Your representative was extremely patient, extremely knowledgeable, extremely friendly, and just a great overall person to work with. In fact, if you sold more than just business insurance, I give kudos to you guys because she was amazing."

Extremely Satisfied!
June 10, 2013

"Courteous service. I like the way you guys talk to me and explain to me what I am purchasing. Thanks."

Satisfied!
June 8, 2013

"Answered all of my questions and repeated everything I requested."

Extremely Satisfied!
June 7, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 7, 2013

"Extremely informative, fast, courteous, and eager to please and help."

Extremely Satisfied!
June 7, 2013

"Received a prompt, professional response."

Satisfied!
June 7, 2013

"The personal help was very helpful and courteous. It was a pleasant experience getting my insurance quote. The only thing I am not sure about is exactly how competitive your quotes are, so I need to check that out too. Thanks."

Neutral
June 7, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 7, 2013

"The people were knowledgeable, spoke very clearly, and they went through the call in an expedient manner. He was very thorough with everything, answered all of my questions, and was just overall very good. The lady I was speaking to was very nice. Definitely, it was a better experience."

Extremely Satisfied!
June 7, 2013

"Dorothy was very informative. She walked me through the entire process, without exception."

Extremely Satisfied!
June 7, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 7, 2013

"Agent was very, very clear, quick, concise and we took care of the business that needed done and I walked away with a policy that I needed. Cannot ask for more than that."

Extremely Satisfied!
June 7, 2013

"Courteous, knowledgeable and was not pushy. Allowed me to make a decision without pressing me for a decision today. So, I was very informative in delivering her message."

Extremely Satisfied!
June 7, 2013

"The first one that responded to me online, and then when I called in, I got a person who had a lot of patience and went through a lot of trouble to explain to me. When I asked him to send me a sheet stating what would be covered, he had no problem doing that. I got it immediately. The follow up was great. It was just very well done and professionally handled."

Extremely Satisfied!
June 7, 2013

"Good knowledge of the individual providing the quote and a nice quick summary."

Extremely Satisfied!
June 7, 2013

"No wait time to speak to a customer representative."

Extremely Satisfied!
June 7, 2013

"I was very satisfied with the prompt service. The representatives were very knowledgeable and cordial. Thank you."

Extremely Satisfied!
June 7, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 6, 2013

"The professionalism."

Satisfied!
June 6, 2013

"The agent was very thorough."

Extremely Satisfied!
June 6, 2013

"Fast response and a complete explanation."

Extremely Satisfied!
June 6, 2013

"It was done with incredible efficiency. All of my questions were thoroughly answered, and all of the additional questions I had... answers were found for them. And I was called back, so getting this done was incredibly easy, and the coverage language I've gotten previously, in the first bid, only sold me on your company."

Satisfied!
June 6, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 6, 2013

"The process was very easy and very quick. The operator that I spoke to was very friendly. "

Extremely Satisfied!
June 6, 2013

"My inquiry questions were answered promptly. He took me through the application process quickly and efficiently, and will email me. I'm very happy about it."

Extremely Satisfied!
June 6, 2013

"The customer service representative who contacted me was extremely courteous and professional. Very well informed. Answered all my questions very clearly. Provided the level of detail I needed, and pretty much exactly met the needs that I was looking for."

Extremely Satisfied!
June 6, 2013

"Sounds like good coverage, but we will let you guys know when we're ready to make a decision."

Extremely Satisfied!
June 6, 2013

"Linda was very helpful and very informative."

Extremely Satisfied!
June 5, 2013

"The agent was extremely knowledgable about what type of insurance I was trying to get for my business. He was able to answer every question I had pretty completely."

Extremely Satisfied!
June 5, 2013

"It's very effective, straightforward, and clear when he dealt with everything that I needed. All my questions were answered in clear terms. I'm actually calling on Skype, so I don't know how to end the call."

Extremely Satisfied!
June 5, 2013

"The agent was good."

Satisfied!
June 5, 2013

"Knowledgeable and well informed."

Extremely Satisfied!
June 5, 2013

"Yes, they were extremely courteous and answered all the questions. They were very professional. I enjoyed the the experience."

Extremely Satisfied!
June 5, 2013

"My call was simple, quick and the representative was named Linda."

Neutral
June 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 5, 2013

"Service was fast, and it was clear and concise."

Extremely Satisfied!
June 5, 2013

"I was extremely satisfied today with Dorothy at the call center. She did an excellent job, explained everything, went through everything that I was interested in, and answered any questions that I had. Excellent job. Very satisfied."

Extremely Satisfied!
June 5, 2013

"The person helping me could answer every single question. It was very quick. They explained everything very well and the payment options were also very nice. Thank you."

Extremely Satisfied!
June 5, 2013

"I am pleased that I got a call and an email outlining everything, and that someone answered all my questions."

Extremely Satisfied!
June 5, 2013

"She explained everything well."

Extremely Satisfied!
June 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 5, 2013

"Yes, Cindy was very professional. She gave me some good advice. Very unusual, I think... and I appreciate it. Thanks."

Satisfied!
June 4, 2013

"The advisor seemed knowledgeable and friendly."

Extremely Satisfied!
June 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 4, 2013

"Sherry was extremely helpful. She seemed to understand the product. She was very easy to communicate with. So, she did a good job."

Extremely Satisfied!
June 4, 2013

"Linda was very informative, and I feel comfortable with her quote."

Extremely Satisfied!
June 4, 2013

"The person who helped me was informed, courteous, succinct and just very, very helpful."

Extremely Satisfied!
June 4, 2013

"Prompt and very informational."

Extremely Satisfied!
June 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 4, 2013

"The customer service representative was professional, asked the right questions, gave me all the answers that I needed, and he answered all of my questions completely and thoroughly."

Extremely Satisfied!
June 4, 2013

"The agent was efficient, effective and informative."

Extremely Satisfied!
June 4, 2013

This customer did not leave any additional comments.

Satisfied!
June 4, 2013

"The insurance agent provided enough information and helped me to get the right policy for me."

Extremely Satisfied!
June 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 4, 2013

"It was easy to accomplish and Cindy was a great."

Extremely Satisfied!
June 4, 2013

"He was great, he was quick, concise and to the point. He was knowledgeable about what we were doing."

Extremely Satisfied!
June 4, 2013

"The representative was very knowledgeable and very helpful. I really appreciate that."

Extremely Satisfied!
June 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 4, 2013

"I was really satisfied with the service."

Extremely Satisfied!
June 4, 2013

"Very confident."

Extremely Satisfied!
June 4, 2013

"Answered all my questions."

Extremely Satisfied!
June 4, 2013

"It was very fast and very clear on the answers... and very affordable. Everything went very smoothly."

Extremely Satisfied!
June 4, 2013

"It was efficient and easy."

Extremely Satisfied!
June 4, 2013

"Cindy was very helpful and very clear in her explanation of the services."

Extremely Satisfied!
June 4, 2013

"Good service."

Extremely Satisfied!
June 4, 2013

"The agent was very professional and knowledgeable. He was able to answer questions without pause or delay, and he called me back in a timely manner."

Extremely Satisfied!
June 3, 2013

"Very happy with the service that I received from the operator, whoever I spoke with. It was very clear and easy. It sounds like your prices are very competitive with others. Thank you."

Extremely Satisfied!
June 3, 2013

"They were very responsive, answered all of my questions, and very pleasant to talk to on the phone."

Extremely Satisfied!
June 3, 2013

"The customer representative was very professional, responsive, and she made the entire experience very easy."

Extremely Satisfied!
June 3, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 3, 2013

"I think I just found the service, start to finish, easier than dealing with any other company. I have found your staff helpful, and it was just easier to do business with your company than it was with anybody else. That is really why you have my business. My experience was excellent. I had a quote months ago and was able to activate it today. It all made life incredibly easy. Thanks for your help."

Extremely Satisfied!
June 3, 2013

"I loved the agent that I talked to. The person spent time with me to go through all the details and answered all my questions. It was pretty easy and the price is very good as well, so I'm very happy."

Extremely Satisfied!
June 3, 2013

"Excellent customer service. Explained everything very clearly. Thank you."

Extremely Satisfied!
June 3, 2013

"The representative was very friendly."

Extremely Satisfied!
June 3, 2013

"I am really glad that I had the ability to learn very quickly about what you guys offer without having to do a big, long, onsite sales meeting. So, I learned an awful lot in ten minutes. It was very helpful and efficient. Thanks."

Satisfied!
June 3, 2013

"Everything was great. They helped me out with the policy issues and got me set up with exactly what I needed. So, its been a great all around experience. Thank you."

Extremely Satisfied!
June 3, 2013

"I found a quote on-line and it was purchased within a couple of hours. Hopefully the documents will be here this afternoon."

Extremely Satisfied!
June 3, 2013

"She was extremely nice and extremely helpful. Thank you."

Extremely Satisfied!
June 3, 2013

"The service was quick and efficient."

Extremely Satisfied!
June 3, 2013

"Professional, fast, polite."

Satisfied!
June 3, 2013

"Very quick, very responsive to my request. Just very good service."

Extremely Satisfied!
June 3, 2013

"The guy was friendly. He solved my issue. I tried to get a quote on-line and it told me to call, so I did. Now everything is good to go."

Extremely Satisfied!
June 3, 2013

"Linda was very helpful. She knew everything about my quote. She was able to help me considering that I am a new business owner and I have limited funds. She was able to give me a much better quote than I started out with. I am very grateful for that. She was very friendly and I am looking forward to working with her."

Extremely Satisfied!
June 3, 2013

"My quote was processed quickly and efficiently."

Extremely Satisfied!
June 3, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
June 3, 2013

"Excellent customer service and quick in getting the phone answered by a real person. Thank you."

Extremely Satisfied!
June 3, 2013

"Quite honestly, a good response. An immediate response back from you guys, and you let me know what small business owners need. So, I really appreciate it, thank you very much."

Extremely Satisfied!
June 3, 2013

"A very knowledgeable individual provided me with the exact information I needed and a very quick quote. Thank you."

Extremely Satisfied!
June 3, 2013

"The customer service provided by both Robin and Cindy was very rapid and very knowledgeable. I needed to wrap this up this morning, and they were able to help me."

Extremely Satisfied!
June 3, 2013

"The gentleman that helped me today was very efficient, very knowledgeable and very helpful. I was able to get a quote quickly and get coverage immediately."

Extremely Satisfied!
June 1, 2013

"Harry was fast, efficient and confident."

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866-283-7545

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