Call our licensed agents at 1-866-283-7545

July 2013 - Customer Reviews

Extremely Satisfied!
July 31, 2013

"The service was very prompt and professional."

Extremely Satisfied!
July 31, 2013

"The sales person was very knowledgeable, was very easy to work with, and got me exactly what I was looking for."

Extremely Satisfied!
July 31, 2013

"It was expeditious."

Extremely Satisfied!
July 31, 2013

"It was very easy and the agent was very helpful."

Satisfied!
July 31, 2013

"Getting the policy was quick and easy. I was able to get the underwriting process quickly."

Extremely Satisfied!
July 31, 2013

"My agent was extremely helpful and nice. He also had a sense of humour. I was very satisfied. Thank you very much, Hiscox. I look forward to doing business with you for years to come."

Satisfied!
July 31, 2013

This customer did not leave any additional comments.

Satisfied!
July 31, 2013

"Very friendly customer service."

Extremely Satisfied!
July 31, 2013

"I liked it that she asked me a lot of questions, and I wasn't really sure what I was looking for, but she asked questions to make sure it was what I needed. So, I really appreciated that from her."

Satisfied!
July 31, 2013

"My name is James. I was working with Cindy. She was very professional. She new her stuff and she was very sharp."

Extremely Satisfied!
July 31, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 31, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 30, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 30, 2013

"The person was nice, the price was right, we got the job done quickly and they were very understanding about my child in the background screaming!"

Extremely Satisfied!
July 30, 2013

"I worked with your agent. She was really helpful in putting my quote together and really friendly. I was able to get a policy I was happy with."

Satisfied!
July 30, 2013

"Well prepared and good information."

Extremely Satisfied!
July 30, 2013

This customer did not leave any additional comments.

Satisfied!
July 30, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 30, 2013

"The service was explained very well and the call was very efficient."

Extremely Satisfied!
July 30, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 30, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 30, 2013

"All my questions were answered and I was able to make a monthly payment that I was looking for with my personal training insurance."

Extremely Satisfied!
July 30, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 30, 2013

"I am really satisfied with the service I received today because I was filling out the quote online and I received a message to give you all a call. That was good for me because it turns out I was actually getting the wrong insurance for my business. So, by catching that and having me call, actually saved me. I was able to speak to somebody and get the right policy, so that was awesome, thank you."

Extremely Satisfied!
July 29, 2013

"Quick transaction. Pleasant."

Extremely Satisfied!
July 29, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 29, 2013

"The people I spoke with were very friendly and pragmatic. They gave me a quote very quickly. They had an easy laugh and were responsive."

Extremely Satisfied!
July 29, 2013

"It was fast and efficient."

Extremely Satisfied!
July 29, 2013

"I was very pleased with Susan's professionalism and her patience. As I asked questions, she was very thorough and made me feel very comfortable with the insurance."

Extremely Satisfied!
July 29, 2013

"Obviously it was great customer care. The representative was very well spoken, very nice, very detailed, and answered all of my questions. Made me feel comfortable and made me feel welcome about actually joining you guys as an insurance agency. It was a really great experience."

Extremely Satisfied!
July 29, 2013

"She was very friendly and helpful. She went out of her way to answer my questions."

Extremely Satisfied!
July 29, 2013

"The best thing I liked was that it was very fast, very quick! I got what I was looking for, especially since I am starting the new company. I wanted insurance and this was the fastest way I could get it. Thank you."

Extremely Satisfied!
July 29, 2013

"Sherry was very competent, very thorough and very efficient."

Extremely Satisfied!
July 29, 2013

"Dorothy has been very helpful and responsive with all my questions. She did everything I needed to be done."

Extremely Satisfied!
July 29, 2013

"Tiffany had all the information that was needed and available. She was very helpful, very friendly and professional. He was able to solve my need in a timely manner."

Extremely Satisfied!
July 29, 2013

"Linda was very responsive to my questions. He was able to answer my questions and provide very good service overall."

Extremely Satisfied!
July 29, 2013

"The representative, Cindy, was very, very well informed and she helped. She did a very good job."

Extremely Satisfied!
July 29, 2013

"Great customer service, good pricing, and wonderful coverage."

Extremely Satisfied!
July 29, 2013

"The customer service was exceptional. All my questions were answered. If I had any concerns, it was explained through and I really appreciate it being an easy process to get through."

Extremely Satisfied!
July 29, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 29, 2013

This customer did not leave any additional comments.

Satisfied!
July 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 27, 2013

"The representative was knowledgeable, very friendly and extremely helpful."

Extremely Satisfied!
July 26, 2013

"Agent was very professional."

Extremely Satisfied!
July 26, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 26, 2013

"The information was concise, helpful and well directed."

Extremely Satisfied!
July 26, 2013

"Very polite and all I needed in a short period of time. The rate seems to be very reasonable."

Extremely Satisfied!
July 26, 2013

"Prompt service, prompt response, accurate information, very detailed, thorough and just excellent all around."

Extremely Satisfied!
July 26, 2013

"Quick and easy."

Extremely Satisfied!
July 26, 2013

"The service representative was very good. She was not pushy. She met my needs and answered my questions."

Extremely Satisfied!
July 26, 2013

"Liz was just very helpful. I have been running around with my insurance company, and they did not understand what I needed. She was just all over it, made it quick, it was just extremely well done. No trauma on my end. Just loved it, so she's awesome. Thank you."

Extremely Satisfied!
July 26, 2013

"The agent was very clear in providing information on the insurance, and the company provided a great rate. So, I am very happy with that."

Extremely Satisfied!
July 26, 2013

"The agent was extremely professional. He guided me through the process and efficiently enough, which was not too fast or too slow. So, we came to a good result, and I was able to purchase the insurance for my business. So, thank you very much."

Extremely Satisfied!
July 26, 2013

"All my questions were answered, the person was very knowledgeable, and it was easy to get the policy."

Extremely Satisfied!
July 26, 2013

"The person on the phone was professional. It was a quick transaction and communication was clear. I appreciate it."

Extremely Satisfied!
July 26, 2013

"The agent was articulate and everything was very clear. She basically spelled everything out clearly."

Extremely Satisfied!
July 26, 2013

"The representative was very informative."

Extremely Satisfied!
July 26, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 26, 2013

"Great customer service, great price."

Extremely Satisfied!
July 26, 2013

"Your associate Susan was very helpful and very knowledgeable. I was able to take my information and get me a quote very quickly."

Extremely Satisfied!
July 26, 2013

"Dorothy was very knowledgeable and there was no pressure."

Extremely Satisfied!
July 26, 2013

"Service was quick and helpful."

Extremely Satisfied!
July 26, 2013

"Answered all my questions very professionally."

Extremely Satisfied!
July 26, 2013

"The follow up was immediate and the on-line application were very informative. Very friendly and not pushy."

Satisfied!
July 25, 2013

"Quick and service."

Extremely Satisfied!
July 25, 2013

"Quick, responsible, to the point and very informative."

Extremely Satisfied!
July 25, 2013

"I was very satisfied. It was very quick and competent and very businesslike. She listened to a long story and she did an excellent job."

Extremely Satisfied!
July 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 25, 2013

"Very efficient. I knew exactly my needs. They gave me a call immediately and they were extremely professional. Very efficient and quick."

Extremely Satisfied!
July 25, 2013

"I believe that the customer service was outstanding and I appreciate the thoroughness of my agent."

Extremely Satisfied!
July 25, 2013

This customer did not leave any additional comments.

Satisfied!
July 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 25, 2013

"The process was quick, it was easy, and I understood everything about the policy and what it covered."

Extremely Satisfied!
July 25, 2013

"Very helpful and informative."

Extremely Satisfied!
July 25, 2013

"The service lady was very kind and courteous. No problems. They went through the policy, explained exactly what it was, and took my application on-line."

Extremely Satisfied!
July 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 25, 2013

"I really like the fact that you could go on-line and get the quote pretty quickly. The quote and the policy happened very quickly. I like the fact that I was connected to a person to assist me with the quote and go over all the [details] regarding that quote. The speed of the transaction was great and the pricing was very good as well."

Extremely Satisfied!
July 25, 2013

"Very easy and very quick response."

Extremely Satisfied!
July 25, 2013

"The person that I was seeing was very informative, and she helped me get exactly what I needed."

Satisfied!
July 25, 2013

"Good service."

Extremely Satisfied!
July 25, 2013

"I feel like I am entering this business very safe and secure."

Extremely Satisfied!
July 25, 2013

"Linda was very helpful and informative."

Extremely Satisfied!
July 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 25, 2013

"Dorothy gave me information that others did not."

Extremely Satisfied!
July 25, 2013

"Sally did a great job explaining everything to me. The price was exactly as I was expecting based on the quote I was given previously. Everything went very smoothly and quickly."

Extremely Satisfied!
July 25, 2013

"A quick and very informative agent. The transaction was smooth and went very well."

Extremely Satisfied!
July 24, 2013

"I appreciate the professionalism and the timeliness of the agent. Very thorough in explaining the coverage and helped me sift through what I need and what I do not need. In closing, I am very grateful that the agent was very helpful in assisting me with not over paying for insurance. Thank you."

Extremely Satisfied!
July 24, 2013

"I am very pleased with the level of service. Dorothy was really clear about everything. She answered questions. She really felt like she understood my business even after just looking at my website. She just really helped me make the process very easy. I left the phone call after just minutes with a quote and started payment on it, so I am now covered. I really appreciated that service. It was fast, easy and very friendly. Thank you."

Satisfied!
July 24, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 24, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 24, 2013

"Sherry was very professional. She walked through the application process and made it very easy."

Extremely Satisfied!
July 24, 2013

"I was satisfied with the fact that I could do a quote on-line and follow up. Then, the person that took my call. quickly went through the rest of my initiation for insurance. So, I was happy overall with speed and the ability to do it on-line."

Extremely Satisfied!
July 24, 2013

"I got a quote the same day that I made the call. I saved $187. I was very happy with the service."

Extremely Satisfied!
July 24, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 24, 2013

"The on-line experience was very simple and straightforward. An accurate follow up phone conversation to secure coverage was exceptional. Very well done. Thank you."

Extremely Satisfied!
July 24, 2013

"Dorothy was very knowledgeable. She listened to me. She helped find the right insurance. She was very pleasant. She knew that we had to be cost effective, and she did everything she could. She was the perfect representative for what I needed."

Extremely Satisfied!
July 24, 2013

"I had questions about a policy for professional liability and what I needed covered as opposed to what what I have right now in my current policy. So, I was extremely satisfied with Linda."

Extremely Satisfied!
July 24, 2013

"Very helpful, professional and courteous. Very thorough and knowledgeable assistance."

Extremely Satisfied!
July 24, 2013

"Great agent and great customer service."

Extremely Satisfied!
July 24, 2013

"Excellent service."

Extremely Satisfied!
July 23, 2013

"Sherry was extremely professional and very good at completing the process. Very patient. It took two or three sessions for me to collect all the information."

Extremely Satisfied!
July 23, 2013

"Great customer service."

Extremely Satisfied!
July 23, 2013

"I was very satisfied with today's service because the agent was very informative. They answered all my questions."

Extremely Satisfied!
July 23, 2013

"Extremely professional and efficient."

Extremely Satisfied!
July 23, 2013

"Very efficient and quick."

Extremely Satisfied!
July 23, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 23, 2013

"The agent identified herself clearly, explained the policy clearly, answered my questions well, and was kind and calm through the entire interview."

Extremely Satisfied!
July 23, 2013

"Prompt! Courteous and knowledgeable service."

Extremely Satisfied!
July 23, 2013

"Very personable and professional service on the telephone today."

Satisfied!
July 23, 2013

"It was quick and easy."

Extremely Satisfied!
July 22, 2013

"The lady representative was very knowledgeable. She gave all the answers to my questions."

Extremely Satisfied!
July 22, 2013

"The gentleman I spoke to was very knowledgeable. They made everything very easy and simple. It was very uncomplicated yet very thorough at the same time. The whole experience was simple, painless and rather quick as well. That is why it was good."

Extremely Satisfied!
July 22, 2013

"Personable service. Thorough, responsive and entirely relevant to the purpose of my call."

Satisfied!
July 22, 2013

"Good customer service."

Extremely Satisfied!
July 22, 2013

"I was extremely satisfied because the agent was extremely efficient. She listened to me. She was very informative and very helpful. You guys came in at a insurance premium that was quite competitive, and I like the competitiveness. You gave me easy payment options and you are making it easy for me to continue to effectively do business. I appreciate that. You have got a good team."

Extremely Satisfied!
July 22, 2013

"Fast and efficient."

Extremely Satisfied!
July 22, 2013

"It was an easy process and a great representative."

Satisfied!
July 22, 2013

"I was very satisfied with the customer service. However, I don't like that I have to get my policy sent to me via email because the last time that happened with a different policy from a different company, I ended up having a problem. So, I would prefer it come via regular mail. That's the only thing that I have an issue with."

Extremely Satisfied!
July 22, 2013

"The agent was very professional, personable and knowledgeable."

Extremely Satisfied!
July 22, 2013

"I first had contact with Linda in November and I appreciated the time and effort she took to explain to me what your company had to offer. So, I told her that when I made a decision, I would definitely consider her because of the way she presented all the information. It did not make any difference to her how small a client I might be or how large a client I might be. She was very, very good. So, thank you very much, I appreciate it."

Extremely Satisfied!
July 22, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 22, 2013

"David was thorough and showed great confidence that I will be insured and in a very timely manner, thanks so much."

Extremely Satisfied!
July 22, 2013

"The information received was thorough. They were courteous. Good cost and coverage."

Satisfied!
July 22, 2013

"The service was fast and efficient."

Extremely Satisfied!
July 22, 2013

"They had the ability to focus in on my specific needs and to explain and respond to questions."

Extremely Satisfied!
July 22, 2013

"It was my first time purchasing business insurance. I spoke with Cindy. She was very helpful and very knowledgeable. They talked me through the entire process."

Extremely Satisfied!
July 19, 2013

"Intelligent customer service representative. A very smart guy."

Extremely Satisfied!
July 19, 2013

"I was extremely satisfied today because Liz was probably one of the best telephone operators I have ever encountered. Lord knows we live in an age when one spends plenty of time on the phone. So, I just wanted to pass my kudos directly to her. She was a delight to work with. I will be seeking her out at Hiscox. You have a real asset there! You should commend her. Thanks very much."

Extremely Satisfied!
July 19, 2013

"I got a really good rate."

Extremely Satisfied!
July 19, 2013

This customer did not leave any additional comments.

Satisfied!
July 19, 2013

"I received the information that I needed and she was helpful with the information."

Satisfied!
July 19, 2013

"It was fine service."

Extremely Satisfied!
July 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 19, 2013

This customer did not leave any additional comments.

Satisfied!
July 19, 2013

"Efficiency, clarity, and speed."

Extremely Satisfied!
July 19, 2013

"Insurance coverage for my business is a bit new and unusual. Hiscox has it and they went through the process. They are one of the first ones and maybe one of the only ones who have actually come up with a reasonable premium for this insurance coverage. So, I take my hat off to you. Thanks for doing a great job and it was very good on the phone. Thank you."

Satisfied!
July 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 19, 2013

"The website was friendly and easy to use. I had a follow up telephone call, and when I returned the call, I was helped by a very informative intelligent young man."

Satisfied!
July 18, 2013

"Very professional, quick answers."

Extremely Satisfied!
July 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 18, 2013

"The agent clearly described what I was getting. He was patient when I didn't understand, and went back over the same information. Anyway, that's why."

Extremely Satisfied!
July 18, 2013

"The agent was very good. She knows her product and responds very well... and great service."

Satisfied!
July 18, 2013

This customer did not leave any additional comments.

Satisfied!
July 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 18, 2013

"Linda was absolutely lovely when speaking to me. Very helpful! Took the time to explain everything and did her best to make sure that I understood and was satisfied."

Extremely Satisfied!
July 18, 2013

"A knowledgeable associate who quickly ran through everything. A very financially acceptable quote as well."

Extremely Satisfied!
July 18, 2013

"Very quick! They got things back to me and took care of things in a professional fashion."

Extremely Satisfied!
July 18, 2013

"It was a very simple task, acquiring something that I thought was going to be a little difficult. You made the whole task very simple and convenient for me to use. Thank you."

Extremely Satisfied!
July 17, 2013

"I like the easy use of the website and the on-line process."

Extremely Satisfied!
July 17, 2013

"Liz was very quick to respond... helpful and friendly. I have nothing but good things to say about the interaction I had."

Extremely Satisfied!
July 17, 2013

"Very helpful, very knowledgeable, and very nice."

Extremely Satisfied!
July 17, 2013

"The customer service was excellent and the price was too. Just wonderful."

Extremely Satisfied!
July 17, 2013

"I was very satisfied with everything, the speed, the application processing, and the wait."

Satisfied!
July 17, 2013

"The ease of the process. It was very easy and the person on the telephone was very helpful."

Extremely Satisfied!
July 17, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 17, 2013

"He was extremely knowledgeable of the products and services offered that I needed."

Extremely Satisfied!
July 16, 2013

"I received the quote very clearly and it was in one of my quotations. My service agent was very helpful. Her name was Sheila."

Extremely Satisfied!
July 15, 2013

"Very easy to do business with."

Extremely Satisfied!
July 15, 2013

"Linda was knowledgeable. She explained entirely all the different parts of the policy: what I could have, what I was offered, and my deductibles. I understand every part of the policy and I appreciate it very much. She also discussed with me payment plans and different options for types of insurance. So I am very happy and very satisfied. Thank you."

Extremely Satisfied!
July 15, 2013

"They accurately described my insurance policy and helped thoroughly. Thank you."

Extremely Satisfied!
July 15, 2013

"Everything was explained to me in a concise manner and it was easy to renew my same policy that I had last year."

Extremely Satisfied!
July 15, 2013

"Friendly and fast."

Extremely Satisfied!
July 15, 2013

"Linda was very professional. She talked to me and explained everything. She took her time and was not in a hurry. She was just great and polite. I do respect that. Usually we have to talk to automation all the time. It is great. Thank you."

Extremely Satisfied!
July 15, 2013

"It was very thorough, well explained, and exactly what I needed."

Extremely Satisfied!
July 15, 2013

"All my questions were answered in a timely manner and thoroughly answered."

Extremely Satisfied!
July 15, 2013

"He answered all my questions."

Extremely Satisfied!
July 15, 2013

"I talked to David. He was very helpful and the application was easy. I was able get the coverage that I needed quickly."

Extremely Satisfied!
July 15, 2013

"The assistance I got was rapid. Answered all my needs and it was all I could afford."

Extremely Satisfied!
July 12, 2013

"I was satisfied because it worked and it was fast. It was efficient and all parties were satisfied at one point in time."

Extremely Satisfied!
July 12, 2013

"It was very professional and easy."

Extremely Satisfied!
July 12, 2013

"I was extremely satisfied and the people on the phone were really helpful. They made it clear and they were pretty efficient."

Extremely Satisfied!
July 12, 2013

"Yes, I was satisfied because of the quality of service I got from the representative. That is it."

Extremely Satisfied!
July 12, 2013

"Pauletta was able to help me very quickly while my previous contact was out for lunch. I think the whole thing took seven minutes. She was excellent."

Extremely Satisfied!
July 12, 2013

"They seemed to be knowledgeable about the products offered and gave specific answers to specific questions. The coverage did what we wanted against an indemnity clause in the contract. She was a very good customer service representative."

Extremely Satisfied!
July 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 12, 2013

"Sherry was amazing. She got me all signed up. It took 15 minutes. She told me exactly what I needed to know and all of my different options. She was just terrific. She should definitely be rewarded."

Extremely Satisfied!
July 12, 2013

"Very good! A great job today explaining everything. She was very efficient on the call. I had a number of questions which she answered well. So, it was an overall good experience."

Extremely Satisfied!
July 12, 2013

"It was just the most wonderful, pleasant, reasonable, timely and fast experience I've ever had with any kind of phone sales. I've worked in the industry so I know how hard that can be for the phone salesman. She just did a wonderful job. She was pleasant, accommodating, polite and funny. It was just wonderful. Made my whole day better, so thank you."

Extremely Satisfied!
July 12, 2013

"My representative was very polite. He answered any questions I had."

Extremely Satisfied!
July 12, 2013

"The representative was very knowledgeable about the process and information that I needed. Very efficient and quick."

Extremely Satisfied!
July 12, 2013

"Very capable, friendly, and polite representative."

Extremely Satisfied!
July 11, 2013

"I am extremely satisfied."

Extremely Satisfied!
July 11, 2013

"It was thorough."

Extremely Satisfied!
July 11, 2013

"A very friendly agent who was very informative. "

Extremely Satisfied!
July 11, 2013

"Tiffany was courteous, knowledgeable, and she answered all my questions that I had."

Extremely Satisfied!
July 11, 2013

"Linda was very helpful and she got my quotes. She was good and she will call me back in the next two weeks. It is very nice to talk to someone who understands about insurance."

Extremely Satisfied!
July 11, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 11, 2013

"Yes, Dorothy was very professional, prompt and courteous with her information. She answered all my questions professionally and quickly, and provided excellent customer service."

Extremely Satisfied!
July 11, 2013

"The associate was very responsive to my needs and got back to me the very next day."

Extremely Satisfied!
July 11, 2013

"The gentleman that helped me was very professional."

Extremely Satisfied!
July 11, 2013

"You were very, very patient and understanding. You took your time to go through every policy and every quote. Very, very patient."

Extremely Satisfied!
July 11, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 11, 2013

"Wonderful explanations, kind, patient in answering all questions and providing all the information. No strings attached."

Extremely Satisfied!
July 11, 2013

"The agent was very helpful and very explanatory. Everything went well. It was not on hold at all. I'm just really satisfied with the response of the agent that I talked to."

Extremely Satisfied!
July 11, 2013

"The agent was extremely helpful, courteous and knowledgeable."

Extremely Satisfied!
July 9, 2013

"Great service."

Extremely Satisfied!
July 9, 2013

"Dorothy was very polite, very effective and very efficient in my conversation and interaction with her."

Extremely Satisfied!
July 9, 2013

"My agent was extremely patient and provided information that we needed to understand the terms of the policy. We really appreciated that. Thank you."

Extremely Satisfied!
July 9, 2013

"Prompt, fast and accurate help."

Satisfied!
July 9, 2013

This customer did not leave any additional comments.

Satisfied!
July 9, 2013

"I thought the price was fair for what we are getting."

Extremely Satisfied!
July 9, 2013

"The lady was very cordial and very helpful. They were very fair with me."

Extremely Satisfied!
July 9, 2013

"I found that my representative was quick. She was friendly and very informative in helping me get my policy started. I really appreciate that."

Extremely Satisfied!
July 9, 2013

"I just thought I interacted with two different people in the process of getting a quote and getting everything finalized. I just felt like everyone was very polite, very kind, very thorough, and they explained everything very clearly. This is my first time getting liability insurance, and I had a very positive experience with Hiscox."

Extremely Satisfied!
July 9, 2013

"The representative on the phone was very helpful. He asked direct questions and prepared everything really quickly. He sounded very professional."

Extremely Satisfied!
July 9, 2013

"The girl was very friendly, pleasant and helpful."

Satisfied!
July 9, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 9, 2013

"The representative was very knowledgeable and pleasant."

Extremely Satisfied!
July 9, 2013

"It was very professional, very straight forward, and very informative. She explained everything fully to me, which is really important especially with the insurance coverage I requested. She clarified everything for me."

Extremely Satisfied!
July 9, 2013

"The customer service representative, Linda, was extremely helpful. She was very knowledgeable about your products and very reassuring in helping me to purchase a policy today. Thank you."

Satisfied!
July 9, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 9, 2013

"The total experience was fast and very efficient. The agent was very knowledgeable. He walked me and talked me through the whole process. I am very satisfied and look forward to many years of great service. Thanks."

Extremely Satisfied!
July 9, 2013

"Very simple."

Extremely Satisfied!
July 8, 2013

"The girl explained everything and I understood everything she was saying."

Extremely Satisfied!
July 8, 2013

"Simple, quick, and straightforward."

Extremely Satisfied!
July 8, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 8, 2013

"The service provider was very clear, very quick and very friendly."

Extremely Satisfied!
July 8, 2013

"Professional and well informed."

Extremely Satisfied!
July 8, 2013

"I am extremely satisfied with the service I received. I got complete information about the services that you offer, the insurance policy coverage, the types of coverage, and the cost of the premiums. I'm just satisfied overall."

Extremely Satisfied!
July 8, 2013

"The information was to the point and clear. It was important information and that is why I enjoyed it."

Extremely Satisfied!
July 8, 2013

"Dorothy, the insurance agent, was very knowledgeable, very helpful, and very customer service oriented."

Extremely Satisfied!
July 8, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 8, 2013

"They helped me. It was very helpful. She cleared up a lot of questions that I had and made me feel very confident about this product. I'm very happy to be starting my policy this month."

Extremely Satisfied!
July 8, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 8, 2013

"I wanted to make a payment, and the person explained to me clearly what that was all about. Thanks."

Satisfied!
July 8, 2013

"The lady was very knowledgeable. She offered me the options I was looking for, and she was very thorough."

Extremely Satisfied!
July 8, 2013

"Oh yes, I was extremely pleased with not only the service provided, but the courtesy. A little problem with the computer network, but Cindy, my customer service representative, did an outstanding job. Thank you."

Neutral
July 8, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 8, 2013

"I thought Dorothy was very professional and patient. She explained things well."

Extremely Satisfied!
July 8, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 8, 2013

"Linda was very helpful and a very informative person. She made me feel at ease and confident that you guys are a good company."

Extremely Satisfied!
July 8, 2013

"He is very quick. He is efficient, polite, and I got a reasonable quote."

Extremely Satisfied!
July 8, 2013

"She was knowledgeable, very helpful and very polite."

Extremely Satisfied!
July 5, 2013

"Immediate response. I did an on-line application. Within a few minutes, an agent called me. Very friendly, very helpful. I'm a new business owner and they explained everything in detail to me. On top of that, your rates are so much better than what I had before, which was great. So, I will be an agent for you. I'll tell my friends about your service. I am very satisfied with it."

Extremely Satisfied!
July 5, 2013

"Both the people I talked to were very competent and it was a very quick service. I was very pleased with the service."

Extremely Satisfied!
July 5, 2013

"The representative was helpful, pleasant to deal with, and answered my questions easily. I got all the information I wanted."

Extremely Satisfied!
July 5, 2013

"It was very easy to get a quote on-line. Then, after we called to purchase the policy, it was very quick, a few questions and basically it was fast and easy and very simple."

Extremely Satisfied!
July 5, 2013

"The service representative, Sherry, was very helpful. She was very knowledgeable, answered all my questions, and went over all the policies with me. She was available to answer any questions. She just did a good job, thank you."

Extremely Satisfied!
July 5, 2013

"Service was very prompt, very friendly, very helpful, and the price was exactly as described online."

Extremely Satisfied!
July 5, 2013

"It was pretty quick and painless."

Extremely Satisfied!
July 5, 2013

"I appreciate the articulate and succinct way in which information was delivered to me. Cindy was excellent. Very informative and very patient. I'm new to this area."

Dissatisfied
July 5, 2013

I got your professional liability insurance plan about two weeks ago. I was told that there was a two week grace period where I could get a full refund. I called about a day after the two week grace period finished and was told that I would not get a full refund because it was company policy. Well, I believe I explained to the manager Lisa that I did not have a contract. That was one of the reasons why I was ending my agreement and was hoping for the full refund. When I had another potential contract confirmed, I was told that if the policy was a day over the two week grace period that I would not get a full refund. It would be prorated. That is why I was dissatisfied. It was only forty five dollars but it is more the principle I was concerned about. I made a request to just waive that forty five dollars, and in regards to future business, I will not grant that request. That is why I am dissatisfied.

Extremely Satisfied!
July 5, 2013

"Got done what I needed done in a timely manner."

Extremely Satisfied!
July 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 3, 2013

"I am very satisfied with the service I received today because of the agent's professionalism. Her good ability to answer my questions was absolutely excellent."

Extremely Satisfied!
July 3, 2013

"The agent who took care of me, Louise, was very, very friendly and very explicit."

Extremely Satisfied!
July 3, 2013

"The service was excellent, the customer service was very thorough, and a friendly representative."

Extremely Satisfied!
July 3, 2013

"I was satisfied because the individual I spoke with was able to answer my questions and provide a quote."

Extremely Satisfied!
July 3, 2013

"I appreciated the knowledge that the agents had, and I appreciate the fact that they didn't try to sell me on the other stuff. They simply answered my questions."

Extremely Satisfied!
July 3, 2013

"I originally called to determine the category of the business. I had a licensed representative. This individual provided everything I needed to know. We moved forward clearly, I stated exactly what I needed. I'm totally happy and looking forward to finalizing it. Thanks."

Extremely Satisfied!
July 3, 2013

"They explained everything to me very precisely, very clearly. Answered all my questions. Extremely good customer service. Much better than my first company. I was with them for three years. But yeah, it's great."

Extremely Satisfied!
July 3, 2013

"I was extremely satisfied because my questions were answered. They were brief and understandable. Angela was excellent and very efficient."

Extremely Satisfied!
July 3, 2013

"Very polite."

Extremely Satisfied!
July 3, 2013

"I was answered right away. She was clear, quick, and efficient. So great!"

Extremely Satisfied!
July 3, 2013

"The agent that I talked to, Sherry, was very courteous, very knowledgeable. spoke very clearly, understood everything she said, and sounded like she understands my needs exactly. So, I was very pleased with my interviews with her."

Satisfied!
July 3, 2013

"You were very prompt, responsive, and they answered all my questions. You are very competitive."

Extremely Satisfied!
July 3, 2013

"I was very satisfied with the customer service that I received today. She was very thorough. She was very patient, and she explained all the answers that I needed. I just find her to be an exceptional customer service person."

Extremely Satisfied!
July 3, 2013

"It was a satisfying experience because the customer service representative was very helpful. They answered all my questions, and it was a small transaction. Thank you."

Extremely Satisfied!
July 3, 2013

"Great customer service, friendly and helpful."

Extremely Satisfied!
July 3, 2013

"The knowledge and the professionalism of the agent was great. Helped me along with efficiency in getting things done quickly. Good cost."

Extremely Satisfied!
July 3, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 3, 2013

"The service was informative and helpful. They did my quote and everything went smoothly."

Extremely Satisfied!
July 3, 2013

"Cindy was very good."

Extremely Satisfied!
July 3, 2013

"Very helpful, informative, and an easy process"

Extremely Satisfied!
July 2, 2013

"Very quick service, very quick turnaround, and very clear explanations as to what the policy would cover."

Extremely Satisfied!
July 2, 2013

"The process was fast and efficient. I was able to get insured with just one phone call."

Extremely Satisfied!
July 2, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 2, 2013

"The staff at Hiscox was very friendly and answered my questions fully. They seemed knowledgeable and professional."

Extremely Satisfied!
July 2, 2013

"Sherry was very informative and pleasant to work with."

Neutral
July 2, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 2, 2013

"All my questions were answered. I gained a better understanding of what my policy will cover. I am very satisfied."

Extremely Satisfied!
July 2, 2013

"I am very satisfied. Very helpful people, quick answers, and quick results, thank you."

Extremely Satisfied!
July 2, 2013

"Sheila in customer service was very nice. She took her time to understand my question. She gave me perfect answers. She gave me a very nice quote that I can afford, and I'm really satisfied with the way she took her time and tried to understand me. She wasn't rushing, and she was very nice and very professional. I really, really am satisfied, thank you."

Extremely Satisfied!
July 2, 2013

"It was good and thorough."

Extremely Satisfied!
July 1, 2013

"The customer representative was very knowledgeable. I was very happy."

Satisfied!
July 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 1, 2013

"The representative was very professional and very knowledgeable."

Extremely Satisfied!
July 1, 2013

"It was pretty quick, fast and amazing customer service. Thanks."

Extremely Satisfied!
July 1, 2013

"All relative questions were answered. The representative was good with all necessary info."

Extremely Satisfied!
July 1, 2013

"Very knowledgeable insurance agent."

Extremely Satisfied!
July 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 1, 2013

"Richard got back to me in a very timely manner and followed up to make sure I was satisfied. The quote was sent right away through email, and then the policy is coming by PDF, which is valuable. That is about it, thanks."

Extremely Satisfied!
July 1, 2013

"Rashida did an excellent job of helping me and providing good information. She was very professional. Thank you."

Extremely Satisfied!
July 1, 2013

"The customer service individual is very knowledgeable and really straight to the point, which what I was looking for inevitably. So, I was greatly appreciative of how quickly we did it. All account to minus my needs here for my business."

Extremely Satisfied!
July 1, 2013

"Very professional and very fast service."

Extremely Satisfied!
July 1, 2013

"I was very happy. David answered all my questions and was very polite."

Extremely Satisfied!
July 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
July 1, 2013

"Travis was very courteous and prompt. The people who helped me were amazingly helpful. They took care of everything very, very quickly. Rates were excellent and everything was taken care of immediately."

Extremely Satisfied!
July 1, 2013

"Cindy was patient and helpful."

* Please fill out all the required fields

Contact Hiscox the small business insurance specialists, and speak to one of our licensed agents today!

866-283-7545

Mon-Fri: 8am - 10pm EST