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December 2013 - Customer Reviews

Extremely Satisfied!
December 31, 2013

"My representative was very efficient and knowledgeable. He was able to discuss the potential changes I needed and the right deductible in coverage. She is just very helpful."

Extremely Satisfied!
December 31, 2013

"The service I received today was very professional. She was very nice. I really liked the way she listened to what I had to say, and she was very informative. Thank you so much."

Extremely Satisfied!
December 31, 2013

"Excellent customer service and a good response."

Extremely Satisfied!
December 31, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 31, 2013

"You answered my questions in a timely manner. You were very polite, and I got concise explanations from your employees. I believe it was Rashida who helped me with the quote."

Extremely Satisfied!
December 31, 2013

"Super efficient, quick, simple and a pleasure. Thank you."

Extremely Satisfied!
December 31, 2013

"I have had nothing but good experiences with anybody and everybody I've dealt with over at Hiscox, on the phone and in the emails."

Extremely Satisfied!
December 31, 2013

"It was fast and efficient."

Extremely Satisfied!
December 30, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 30, 2013

"I thought the agent was very responsive and very professional."

Extremely Satisfied!
December 30, 2013

"Great service and very courteous. The representative was quick and made it easy sign up."

Extremely Satisfied!
December 30, 2013

"Straightforward and professional."

Extremely Satisfied!
December 30, 2013

"Both ladies I spoke with were very pleasant. The second lady, who is a specialist, answered all my questions. She did not try to rush me off the phone. She was very encouraging, gave me words of encouragement about getting my business off the ground. She is very personable and I just felt good. I would definitely consider this company when I have to get insurance for my small business."

Extremely Satisfied!
December 30, 2013

"She was very easy to work with, and she answered all my questions."

Extremely Satisfied!
December 30, 2013

"Friendly, fast and efficient service."

Extremely Satisfied!
December 30, 2013

"Sherry, the rep who handled my inquiry and set up my insurance, was completely professional, courteous and really helpful."

Extremely Satisfied!
December 30, 2013

"The lady was very helpful. She answered all of my questions. Any changes that I asked her to make, she was diligent in doing that. Very accommodating, very helpful."

Extremely Satisfied!
December 30, 2013

"They were very helpful. They explained everything quite thoroughly, and I was able to get my insurance very fast."

Extremely Satisfied!
December 27, 2013

"The agent was really good. She made everything nice and clear, easy to understand. She was efficient and kept it nice and simple. Good explanations and extremely polite. You know, knowledgeable. Sounds like she covered everything. Have a good day!"

Extremely Satisfied!
December 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 27, 2013

"Susan was very professional and helpful and answered my questions clearly."

Satisfied!
December 27, 2013

"Easy to sign up."

Extremely Satisfied!
December 27, 2013

"Both Gill and Linda were pleasant to talk to. They laid out all the information that I needed."

Extremely Satisfied!
December 27, 2013

"The process was quick, efficient and thorough."

Extremely Satisfied!
December 27, 2013

"The representative that helped me, her name is Sherry, was very, very informative. She made me very comfortable with my purchase."

Extremely Satisfied!
December 27, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 27, 2013

"They were extremely helpful. I had no problem. He explained everything to me fully, and we got my insurance put up right away."

Extremely Satisfied!
December 26, 2013

"Great customer service."

Extremely Satisfied!
December 26, 2013

"Primarily because of the quick, prompt service."

Extremely Satisfied!
December 26, 2013

"The customer service representative was very knowledgeable, personable, friendly and helpful."

Satisfied!
December 26, 2013

"The representative, Dorothy, pronounced my last name properly. Most people butcher it. She was very nice, she was extremely articulate about everything, and she answered all my questions. She gave me information that I didn't even think I needed. I am very happy, thank you Dorothy."

Extremely Satisfied!
December 26, 2013

"I am extremely satisfied with the way the customer care helped me to get this policy in a short duration of time."

Extremely Satisfied!
December 26, 2013

"Just very helpful. She helped me with exactly what I needed and gave me a quote that was within my affordability range. She was very helpful and really quick."

Extremely Satisfied!
December 26, 2013

"Jorge was exceptional."

Extremely Satisfied!
December 26, 2013

"The agent was extremely helpful. He answered all my questions and provided excellent service."

Extremely Satisfied!
December 26, 2013

"Very good service. Very satisfied."

Extremely Satisfied!
December 26, 2013

"The person that I spoke to was very professional. She was very clear and gave great guidance and advice. She took her time to explain everything."

Extremely Satisfied!
December 24, 2013

"I got what I was looking for, and I am very happy. Thank you."

Extremely Satisfied!
December 23, 2013

"I was very impressed with Dorothy. Her customer service and her ability to explain the process were great. The coverage and her ability to understand our business were outstanding. Dorothy was awesome."

Extremely Satisfied!
December 23, 2013

"Laura explained everything very nicely and slowly. She took care of everything. She asked me if I had any questions. I was comfortable overall with the experience."

Extremely Satisfied!
December 23, 2013

"The level of professional courtesy given from the agent and the cost was well in line with what I was expecting."

Extremely Satisfied!
December 23, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 23, 2013

"The service was very professional and very efficient. I was very happy with the overall customer service."

Extremely Satisfied!
December 23, 2013

"Just great service, and everything was straightforward."

Extremely Satisfied!
December 23, 2013

"The service is very professional. Everybody made two or three calls and it was great."

Extremely Satisfied!
December 23, 2013

"She answered all my questions and got me the policy that I needed."

Extremely Satisfied!
December 23, 2013

"Easy!"

Extremely Satisfied!
December 23, 2013

"Just good service."

Extremely Satisfied!
December 20, 2013

"The agent was very helpful, informative and very patient. He listened to and answered all the questions I had."

Extremely Satisfied!
December 20, 2013

"Very informative."

Satisfied!
December 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 20, 2013

"The representative, Sherry, is a pleasure to work with."

Extremely Satisfied!
December 20, 2013

"I ended up speaking to two gentleman who were very helpful, Colin and Jorge. They made things extremely easy for me. A minimal amount of questions and they just completely seemed to understand the business. I really don't want to buy this policy, don't feel I need it one bit, but I'm being required to. I just felt it was extremely easy to make this happen, and its going to be sent to me in my time frame. I gave them a credit card. Seems like a great service."

Extremely Satisfied!
December 20, 2013

"I was very satisfied with my Hiscox experience. I transfered from the website quote to a live human being. Susan was her name. She was very helpful and professional in all the aspects of it."

Extremely Satisfied!
December 20, 2013

"The lady that helped me knew what she was talking about. She helped me quickly and efficiently."

Extremely Satisfied!
December 20, 2013

"I just believe that everything was handled efficiently and quickly for me. Everyone was polite."

Satisfied!
December 20, 2013

"Susan was thorough and did a good job."

Extremely Satisfied!
December 20, 2013

"The agent was well informed. Very pleased and the transaction went fast."

Extremely Satisfied!
December 20, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 19, 2013

"The representative was easy to do business with. She answered all my questions professionally. I highly recommend it."

Extremely Satisfied!
December 19, 2013

"Very responsive to questions and courteous."

Extremely Satisfied!
December 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 19, 2013

"Quick service and easy to understand the process."

Extremely Satisfied!
December 19, 2013

This customer did not leave any additional comments.

Satisfied!
December 19, 2013

"All the policy information was explained clearly and quickly."

Satisfied!
December 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 19, 2013

"I've been a Hiscox customer for several years, and I'm renewing my insurance after having let it lapse last month. I worked with a lady named Linda. She was very knowledgeable, very helpful, and she got me through the process very quickly. She represented your organization very well."

Extremely Satisfied!
December 19, 2013

"I started off on-line. Finished everything on-line, then called one of the advisors. They immediately sent me over to a person licensed to take care of stuff in Oklahoma. Everything went as smooth as clock work. The lady knew what she was doing, so I was extremely satisfied."

Extremely Satisfied!
December 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 19, 2013

"Everything was professional, easy and simple."

Extremely Satisfied!
December 19, 2013

"The representative was very friendly, very nice and very helpful. She answered all my questions."

Extremely Satisfied!
December 18, 2013

"I spoke with Dorothy. She was so professional, which I loved. She was right on point, and she made me feel so good. She explained everything to me thoroughly, and I just think she is an excellent, excellent agent. I really enjoyed the experience."

Extremely Satisfied!
December 18, 2013

"The customer service representative was very knowledgeable. She helped me the best way possible by giving me the quotes for my general liability and personal liability coverage. She was very, very, very professional at doing what it is she knows how to do. Her name is Linda."

Extremely Satisfied!
December 18, 2013

"Very cordial service! Very prompt in responding and the process was just very smooth."

Extremely Satisfied!
December 18, 2013

"The representative who helped me was great. She took my call right away, and I did not have to wait on-line for very long. She was friendly, and she explained everything very clearly. I really appreciate the great service from Sherry."

Extremely Satisfied!
December 18, 2013

"I was satisfied with the representative who listened attentively. She asked questions that needed to be asked, and I guess she informed me of what I needed and what I did not need."

Extremely Satisfied!
December 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 18, 2013

"I'm involved in customer training. I think that Ms. King was great. A very nice telephone tone and very professional."

Extremely Satisfied!
December 18, 2013

"Susan was very helpful. She went the extra mile to see if their company was able to serve me or not, and I was very pleased with how she handled herself."

Extremely Satisfied!
December 18, 2013

"Susan was very, very courteous, very helpful, and very patient with my request. I was extremely satisfied with her professionalism and her ability to help me through the process."

Extremely Satisfied!
December 18, 2013

"I was satisfied with the speed of how quickly everything went through today."

Extremely Satisfied!
December 18, 2013

"She had a wonderful personality."

Extremely Satisfied!
December 18, 2013

"It was just quick and easy to apply for the policy."

Extremely Satisfied!
December 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 18, 2013

"Susan was very professional. She really answered all my questions."

Extremely Satisfied!
December 18, 2013

"Professional and kind assistance on the phone and over email."

Extremely Satisfied!
December 17, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 17, 2013

"I received a greeting from a good person. She was very nice and was able to pull up all the details very quickly."

Extremely Satisfied!
December 17, 2013

"Susan, the agent, was extremely patient with me and very helpful. Extremely friendly and extremely professional."

Extremely Satisfied!
December 17, 2013

"It was great to get a policy, and to get all the information that I needed."

Extremely Satisfied!
December 17, 2013

"I am very satisfied because I have been trying for ten days to achieve this liability insurance. This amazing lady, Rashieda, was able to do it for me on the phone. She just sorted it out for me and I am very, very grateful. As I said, I have been through three different insurance companies and you were the only one to be able to get it done for me. Thank you."

Extremely Satisfied!
December 17, 2013

"The person I talked to was very clear in her explanation. She asked me the right questions and provided some direction in terms of what I needed to think about with making the decision."

Extremely Satisfied!
December 17, 2013

"The got back to me right away with a verbal quote, and then a follow-up phone call."

Extremely Satisfied!
December 17, 2013

"Your customer service was great. She very kindly explained everything, and did not try to pressure sell me anything that I did not need."

Extremely Satisfied!
December 17, 2013

"I was satisfied with the customer service representatives because they were fast and efficient. They were considerate of my time, and they were straightforward and to the point."

Extremely Satisfied!
December 17, 2013

"I found the company to be very professional and very helpful. I love that. I treat my clients the same way, and I am glad to see that your insurance company does the same."

Extremely Satisfied!
December 16, 2013

"Friendly, fast service, and the agent was able to help me obtain an insurance certificate the same day."

Extremely Satisfied!
December 16, 2013

"I thought it was simple to sign up. They made it pretty easy. I called in and everybody knew what I was doing. They got me fixed up, so yeah, that is about it."

Extremely Satisfied!
December 16, 2013

"Enthusiastic customer support."

Extremely Satisfied!
December 16, 2013

"Very efficient!"

Extremely Satisfied!
December 16, 2013

"Good knowledge and professionalism as far as the phone call went. Answered my questions and gave me the information that I needed to complete this transaction. It was just excellent. They were very clear with what the terms and conditions were, and the rates were very affordable. I do appreciate the time they spent with me. It was a wonderful experience, thank you."

Extremely Satisfied!
December 16, 2013

"Sally was very courteous, very knowledgeable, very articulate, and very clear in her instructions... and very pleasant to deal with. I enjoyed working with Sally on the phone to acquire the insurance. Thank you."

Extremely Satisfied!
December 16, 2013

"You know, I guess she was well informed, and it was all very straight forward. I thought the price was better than I had seen elsewhere, and yeah, it was easy."

Extremely Satisfied!
December 16, 2013

"Very clear information."

Extremely Satisfied!
December 16, 2013

"Susan was very helpful. She made everything crystal clear."

Extremely Satisfied!
December 16, 2013

"Overall, I was very satisfied because of the price. First, I think it was affordable and Rashieda did a great a job. The lady who assisted me did a great job with answering all of my questions. So overall, a great job, thanks."

Extremely Satisfied!
December 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 13, 2013

"When it came time to buy the policy, I wanted to add another company. The person helping me, Sherry, was very professional, very fast and pretty much on the mark without wasting any time. That was pretty good. Overall, the experience I got has been very good so far."

Extremely Satisfied!
December 13, 2013

This customer did not leave any additional comments.

Satisfied!
December 13, 2013

This customer did not leave any additional comments.

Neutral
December 13, 2013

"The insurance that you provide is not what I was looking for."

Extremely Satisfied!
December 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 13, 2013

"Sherry was amazing and patient. She walked me through everything I needed. She was very informative, and I appreciate the service that I received from her."

Satisfied!
December 13, 2013

"I'm just pleased that I was able to review the policy via phone. Got a commitment from you and I am able to make partial payments. I think that's why I'm pretty satisfied."

Extremely Satisfied!
December 13, 2013

"The reason I gave a top rating for Susan is because she is more friendly and informative about the whole process. It was a pleasant and satisfactory experience. So, that is why I am giving a 5 rating. I can do business with you guys soon."

Extremely Satisfied!
December 13, 2013

"Very courteous. It was easy to go through. He made everything very, very simple. He gave an interesting quote and the price was awesome."

Extremely Satisfied!
December 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 13, 2013

"The agent was extremely helpful and very patient. He took the time to go over all the needs of my small business."

Extremely Satisfied!
December 13, 2013

"Sherry was knowledgeable. She led me through the process and answered all my questions. Everything was very smooth."

Satisfied!
December 13, 2013

"Linda was responsive. I got immediate feedback on the rates. She provided good information, so when I needed a call back, she called me back promptly. Overall, it has been great. The only reason I did not give a top rating is because there is a form that has to be done manually. She could not commit to get that to me today, though she would try. If she would have gotten that form today, I would have rated higher. Thank you."

Extremely Satisfied!
December 13, 2013

"I was happy with the product. The person that helped me was very knowledgeable and very personable. Helped me get my application all taken care of."

Extremely Satisfied!
December 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 13, 2013

"Very professional, patient and fast, thank you."

Extremely Satisfied!
December 13, 2013

"Very satisfied. The person attending was extremely positive to work with. I got everything I needed."

Extremely Satisfied!
December 13, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 12, 2013

"Sherry was very helpful and knew exactly what I needed."

Extremely Satisfied!
December 12, 2013

"Susan, the agent, was very articulate. She had answers to all my questions and was able to get me fixed up within the same day."

Extremely Satisfied!
December 12, 2013

"Comprehensive information, and it was easy to go through the process."

Extremely Satisfied!
December 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 12, 2013

"The website is well done. All calls are very easy to follow, easy to understand, and the coverage is reasonably priced. So, I was pleased overall."

Satisfied!
December 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 12, 2013

"The service was very quick and knowledgeable. I really appreciate everything. Thank you."

Extremely Satisfied!
December 12, 2013

"I will be purchasing a policy from you guys later on today when I have the information that you guys need."

Extremely Satisfied!
December 12, 2013

"The agent was extremely pleasant and very helpful. She was respectful of our time and conducted herself in a very professional manner."

Extremely Satisfied!
December 12, 2013

"Yes, all the representatives are very thorough and very kind. They answered any questions that were presented to them. Everything has been done in an expedient manner."

Extremely Satisfied!
December 12, 2013

"The service was very prompt, courteous, and I got the best price."

Extremely Satisfied!
December 12, 2013

"I am very satisfied because I really got a good quote from Belinda."

Extremely Satisfied!
December 12, 2013

"I think it was very polite. Learned some terminology and the agent was very helpful and listened to some of my questions."

Extremely Satisfied!
December 11, 2013

"I thought the rep, Angela, was very thorough, complete and quick. I did not have to wait 10 to 15 business days to get approved, or get a quote from other companies."

Extremely Satisfied!
December 11, 2013

"Very prompt service, very professional."

Satisfied!
December 11, 2013

"They were very courteous and very full of information. They made it very easy to understand, and worked through everything."

Extremely Satisfied!
December 11, 2013

"The service center was very professional and polite. I got all the answers to my questions."

Extremely Satisfied!
December 11, 2013

"Very clear explanation, and a very helpful person. Thank you."

Satisfied!
December 11, 2013

"I do not think there is anything you could have done to better the experience. I had a great experience."

Extremely Satisfied!
December 11, 2013

"Linda provided all the information that I needed and was very friendly and professional."

Extremely Satisfied!
December 11, 2013

"Linda was very thorough, well versed, and had all the information that I requested."

Extremely Satisfied!
December 11, 2013

"She's very professional, and she knows what she's doing."

Extremely Satisfied!
December 11, 2013

"Excellent service."

Extremely Satisfied!
December 9, 2013

"I thought Rebecca was very professional, friendly and easy to work with. I also like the fact that when I called your company, I did not speak to an automated system. A human actually answered the phone as opposed to my past company where I put in ten codes before I could talk to a human. I also like that all of our business services were covered under one package instead of a lot of different packages. So, that is what I appreciate. It was also a lot simpler to understand than my previous insurer's package."

Extremely Satisfied!
December 9, 2013

"I was very satisfied with the help she provided me today. She called me back to follow up, but I had missed the call. When I called back, she was more than happy to help me with my policy, getting it set up. She was very patient with me and went over everything thoroughly. I really did appreciate that."

Extremely Satisfied!
December 9, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 9, 2013

"The lady that I spoke to was very helpful. She explained everything to me, and the price that you guys gave me was way cheaper than anything else I found in my research."

Extremely Satisfied!
December 9, 2013

"Prompt and very courteous service with a very knowledgeable representative."

Extremely Satisfied!
December 9, 2013

"Good knowledge of the product and efficiency."

Extremely Satisfied!
December 9, 2013

"The price was a thousand dollars less than I was quoted from my other insurance companies."

Extremely Satisfied!
December 9, 2013

"Well, I got very clear and helpful advice."

Extremely Satisfied!
December 9, 2013

"They sorted out my needs."

Extremely Satisfied!
December 9, 2013

"The representative was polite. She gave me all the information, even information I did not even know I needed."

Extremely Satisfied!
December 9, 2013

"My agent Sherry was very knowledgeable, professional, and helpful."

Extremely Satisfied!
December 9, 2013

"The representative interacted well, was very helpful, very informational, and to the point."

Extremely Satisfied!
December 9, 2013

"It was very quick, simple, and it was very detailed."

Extremely Satisfied!
December 9, 2013

"The lady I spoke with was very helpful. She answered all my questions and got me a quote in just a matter of minutes."

Satisfied!
December 9, 2013

"You can not provide me all the coverage, so I need to check into your partners who can. Once I am sure that I can get all the coverage that I need for the particular contract I am looking at, then I will go back and decide who and where I will purchase it from."

Extremely Satisfied!
December 9, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 9, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 9, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 9, 2013

"The service was efficient and clear."

Satisfied!
December 9, 2013, 2013

"Your representative was very helpful."

Extremely Satisfied!
December 9, 2013

"It was very easy to put together. They were very patient and after all the questions I had. They made it a very easy process, an easy decision to make."

Extremely Satisfied!
December 9, 2013

"Very professional service. On point with details and extremely courteous."

Extremely Satisfied!
December 9, 2013

"The woman was very helpful. She kept asking if I had questions. She answered all of my questions and provided extra feedback."

Extremely Satisfied!
December 9, 2013

"I got my questions answered very quickly. Everything was very clear and helpful. Thank you."

Extremely Satisfied!
December 9, 2013

"Very professional and knowledgeable associate."

Extremely Satisfied!
December 9, 2013

"Sherry was very well informed on the type of insurance that we needed and was quick to respond with all the answers for me."

Extremely Satisfied!
December 9, 2013

"Susan was very patient with me. She explained everything in detail, answered all my questions, and could not be more polite and pleasant to deal with."

Extremely Satisfied!
December 9, 2013

"I was really satisfied with the service I received today."

Extremely Satisfied!
December 9, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 9, 2013

"So, I actually had a bit of a difficult situation here where my client was requesting a larger coverage amount than was available from your website. I worked with Mr. Gareth on the procedures for getting insurance that covered the requirements for that contract, and she followed up with me to make sure that things moved forward, that we closed on this contract, and that the insurance was correct. So, she was able to give me the right type of quote. She continued to follow up until we finally finished signing the contract. I really appreciated her assistance and partnership through this process. I look forward to having Hiscox insurance. Thank you."

Extremely Satisfied!
December 9, 2013

"I spoke with Susan and she gave me everything very easily and very well. She was great. Thank you."

Extremely Satisfied!
December 9, 2013

"Linda was knowledgeable, quick, and pleasant to speak to. She got everything I needed done in an expedited fashion. I appreciate that."

Extremely Satisfied!
December 9, 2013

"Sherry was very professional. She answered all my questions. I called in regards to getting an insurance quote and due to the professionalism of Sherry, I was able to purchase it on the spot. I think that she did an excellent job, and I will recommend you all in the future. Thank you."

Extremely Satisfied!
December 9, 2013

"The service agent was very helpful and very knowledgeable when needed."

Extremely Satisfied!
December 9, 2013

"The receptionist who did the policy was very well updated and had good ability to get the policy going. She was very fast and very effective."

Extremely Satisfied!
December 9, 2013

"The agent was patient and informed about her product."

Satisfied!
December 9, 2013

"Excellent service."

Extremely Satisfied!
December 9, 2013

"This email was very helpful and very professional."

Extremely Satisfied!
December 6, 2013

"Sherry was very efficient and extremely helpful. It was a quick service and very courteous. Thank you."

Extremely Satisfied!
December 6, 2013

"Courteous, prompt and efficient."

Extremely Satisfied!
December 6, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 6, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 6, 2013

"I did not have to wait at all, and the representative was really knowledgeable and helpful even when I was away. I had to make sure it was done today."

Extremely Satisfied!
December 6, 2013

"Agents were very helpful and knowledgeable."

Extremely Satisfied!
December 6, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 6, 2013

"I thought Sherry was very clear in her explanation. She sounded very professional. She listened to what I told her, and summarized it back to me. She understood exactly what I needed and what I was all about. I really appreciated it."

Extremely Satisfied!
December 6, 2013

"I had an opportunity to speak to Sheridan, who was very professional, very thorough and very efficient. Enjoyed talking to her, She had the entire transaction completed in probably less than 15 minutes. Thank you."

Extremely Satisfied!
December 6, 2013

"Okay, primarily anything I asked was answered. People who said they were going to call me back, called me back. I was pretty happy."

Extremely Satisfied!
December 6, 2013

This customer did not leave any additional comments.

Satisfied!
December 6, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 6, 2013

"Professionalism and extremely efficient."

Extremely Satisfied!
December 6, 2013

"Answers to questions were concise. The representative I spoke with had knowledge of the product and was very courteous. It was a very smooth call."

Extremely Satisfied!
December 5, 2013

"The customer representative explained to me the difference between professional liability and general liability. They did a good job of giving me my options, thank you."

Extremely Satisfied!
December 5, 2013

"Your customer service person was very thorough, courteous, and well informed. It was a pleasure to work with him."

Extremely Satisfied!
December 5, 2013

"It was fine, thank you."

Satisfied!
December 5, 2013

"Had an alternative method of payment, other than over the phone with credit cards."

Extremely Satisfied!
December 5, 2013

This customer did not leave any additional comments.

Neutral
December 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 5, 2013

"Very friendly and they answered all the questions that I asked."

Satisfied!
December 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 5, 2013

"Very easy website for getting a quote, and my representative was extremely helpful and knowledgeable."

Extremely Satisfied!
December 5, 2013

"I called this morning looking for general liability insurance. I got Sherry on the phone. She was very knowledgeable and very concise. I understood all of her instructions and everything that you folks required to get this thing rolling. The price was very good, and the service level seems to be really excellent. I am very, very satisfied. I hope to continue to do business with you guys in the future. Thank you and have a great holiday."

Extremely Satisfied!
December 5, 2013

"Susan was very helpful and very professional. She was patient with me and very efficient."

Extremely Satisfied!
December 5, 2013

"Must be the great service."

Extremely Satisfied!
December 5, 2013

"Service was very professional."

Extremely Satisfied!
December 5, 2013

"The application process was much easier than any others that I tried, and your customer service was great. Much better than any of the other companies I reviewed."

Extremely Satisfied!
December 5, 2013

"Very professional, very knowledgeable, and very pleasant."

Extremely Satisfied!
December 5, 2013

"I was satisfied because of the speed, efficiency and courtesy with which my issue was handled."

Extremely Satisfied!
December 5, 2013

"Linda was very professional and helpful. She answered all of my questions."

Extremely Satisfied!
December 5, 2013

"Linda was very professional and helpful. She answered all of my questions."

Extremely Satisfied!
December 5, 2013

"People were pleasant. Everything went through, nice and fast. No hiccups."

Extremely Satisfied!
December 5, 2013

"I understood the services. They were explained very well and the price was pretty good."

Extremely Satisfied!
December 4, 2013

"Extremely satisfied."

Extremely Satisfied!
December 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 4, 2013

"Yes, the sales person was very straightforward. She told me exactly what I needed and I fully understood it. She was a pleasure to speak with."

Extremely Satisfied!
December 4, 2013

"It was extremely efficient. Everything I needed to know was made known to me without any hassle. The price was very, very fair and everything was done expeditiously."

Extremely Satisfied!
December 4, 2013

"The agent was very gracious and knowledgeable. Made it very easy to understand how the policy mechanics and coverage worked. I appreciated the fact that your company is so familiar with IT and technical type businesses. Actually, I have been working on this for a while, so I really appreciated talking to her, someone that understands, can get things figured out quickly, and get us insured."

Extremely Satisfied!
December 4, 2013

"It was very professional and easy to work with. Everything went smoothly and easily."

Extremely Satisfied!
December 4, 2013

"I requested a quote today and just a few hours later, I was able to get a final price for what my policy was going to be. The staff was very helpful and everything is complete within a few hours. I am very pleased."

Extremely Satisfied!
December 4, 2013

"Sherry was very efficient. She understood exactly what I needed, was very personable, and was able to provide me with what I needed very quickly."

Extremely Satisfied!
December 4, 2013

"The customer service was fantastic. This is a new thing for me. They made the transition very easy to get insurance for my business. I am very satisfied, they were very friendly, and they answered all my questions. Fantastic job, very happy."

Extremely Satisfied!
December 4, 2013

"Service was very prompt and answered all my questions right away."

Extremely Satisfied!
December 4, 2013

"It was quick, easy and professional."

Extremely Satisfied!
December 4, 2013

"The agent was very quick to respond to my email request for information. Susan was very efficient and thorough on the phone, also very pleasant. I appreciate that. It was a quick and painless transaction with Susan."

Extremely Satisfied!
December 4, 2013

"Everything was great."

Extremely Satisfied!
December 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 3, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 3, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 3, 2013

"Very good customer service. Thank you."

Satisfied!
December 3, 2013, 2013

"The people are very friendly."

Satisfied!
December 3, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 3, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 3, 2013

"She was very knowledgeable about everything. Any questions that I asked, she was able to respond in very good quality."

Extremely Satisfied!
December 3, 2013

"He was very helpful, very knowledgeable, and he answered all my questions."

Extremely Satisfied!
December 3, 2013

"The person I was talking to was very professional, and it was a relatively quick process."

Extremely Satisfied!
December 3, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 3, 2013

"I received great service today. The representative was very helpful and very, very detailed."

Extremely Satisfied!
December 3, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 3, 2013

"Helpful on customer service."

Extremely Satisfied!
December 3, 2013

"Overall, I am very satisfied with their service. The agent, Dorothy, was very knowledgeable. She answered all the questions that I had and was very professional. She got me checked out very quickly. So, it was very pleasant and a very good experience."

Extremely Satisfied!
December 3, 2013

"The agent was effective and efficient. Good communicator."

Extremely Satisfied!
December 3, 2013

"The young lady was professional and intelligent. I appreciate that. I appreciate that she could help me with better coverage."

Extremely Satisfied!
December 2, 2013

"It was easy to get insurance through Hiscox. Wilkins was my advisor and he was super friendly. I got everything I needed. All my questions were answered and I'm very much looking forward to doing this with you again in the future. Thank you very much."

Extremely Satisfied!
December 2, 2013

"Sally was very prompt in returning my email and calls. She set up a time to call me back when I was not available and continued to follow up with me, which was great. I signed up and got insurance, so I really appreciate it. She was very polite and kind, so it was a good experience. Thank you."

Extremely Satisfied!
December 2, 2013

"I was very satisfied today with Rashieda. She helped me. She explained everything in detail. Very wonderful and very helpful. Thank you."

Extremely Satisfied!
December 2, 2013

"A very friendly service rep. She was very knowledgeable of the service. She had offered me recommendations based on what information she got from me."

Extremely Satisfied!
December 2, 2013

"I was very happy with the speed and the price was very reasonable. Your agent explained it to me in great detail, and it was an enjoyable experience."

Satisfied!
December 2, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 2, 2013

"The service was rapid, it was responsive, and very friendly."

Extremely Satisfied!
December 2, 2013

"Very knowledgeable staff and very friendly. We'll do business again."

Extremely Satisfied!
December 2, 2013

"It is very easy."

Extremely Satisfied!
December 2, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
December 2, 2013

"Just the speed and the courteousness of the individual I spoke to were great."

Extremely Satisfied!
December 2, 2013

"I got the information I needed without a long wait time, and it was very nice, professional service."

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866-283-7545

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