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April 2013 - Customer Reviews


Extremely Satisfied!
April 30, 2013

"The consultant was very knowledgeable and made the process very simple and understanding."

Extremely Satisfied!
April 30, 2013

"Dorothy was very informative, detailed, and patient. She was able to provide me with a quote for the type of insurance that I need."

Satisfied!
April 30, 2013

"The service was great and very, very helpful. Thank you."

Extremely Satisfied!
April 30, 2013

"My agent Dorothy was very precise and yeah, you know, she explained it to me "

Extremely Satisfied!
April 30, 2013

This customer did not leave any additional comments.

Satisfied!
April 30, 2013

"I thought the representative was knowledgeable to a large extent, and very professional."

Extremely Satisfied!
April 30, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 30, 2013

"Basically, she explained quite thoroughly the details of the insurance and what I need. Thanks."

Extremely Satisfied!
April 30, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 30, 2013

"All representatives I talked to today were extremely polite, professional and very helpful."

Extremely Satisfied!
April 30, 2013

"Great customer service."

Extremely Satisfied!
April 30, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 30, 2013

"Very professional and very courteous."

Extremely Satisfied!
April 30, 2013

"She was very able to answer any questions that I had."

Extremely Satisfied!
April 30, 2013

"Good price, good service, and very happy all around. Thank you."

Extremely Satisfied!
April 30, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 30, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 30, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 30, 2013

"It was very helpful for me. I had established my first professional liability call to you. I had a lot of questions, and she was able to give me a lot of great answers. I appreciate the time that she took to help explain everything and set the policy up."

Extremely Satisfied!
April 30, 2013

"I was very satisfied because the customer service rep was very professional. He knew what he was talking about and he was very efficient."

Extremely Satisfied!
April 30, 2013

"Very helpful and very great as far as the service goes. One of the best, thank you."

Extremely Satisfied!
April 29, 2013

"Dorothy was very clear, polite, patient, knowledgeable and very helpful overall. I just have a wonderful opinion about her and her representing your company."

Extremely Satisfied!
April 29, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 29, 2013

This customer did not leave any additional comments.

Neutral
April 29, 2013

"I got a phone call before I even got off the website, and had a quote on the spot. I had not even finished typing in everything on the website before I got a phone call. I would rather have waited for awhile."

Extremely Satisfied!
April 29, 2013

"It was very easy and quick to acquire the policy."

Extremely Satisfied!
April 29, 2013

"I am very satisfied because she answered all my questions."

Extremely Satisfied!
April 29, 2013

"I got extra information, quick responses, and they were easy to work with. Great prices."

Satisfied!
April 29, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 29, 2013

"I was very satisfied with the representative who was very helpful."

Extremely Satisfied!
April 29, 2013

"I think Angela did a great job because I am a nuclear business... just starting my own business. I didn't know so much about it, but if you walk me through the entire process, show me the policies, the terms and the agreement, it was great and it was smooth. He answered all my questions. Thank you very much, Angela, for helping me out."

Extremely Satisfied!
April 29, 2013

"I liked that my call was immediately answered by a person, and that the person I reached the first time was able to answer my questions about the transaction."

Satisfied!
April 29, 2013

"Cindy had all the information that I needed and presented it clearly and concisely. She did not waste any time with irrelevancies. She answered all my questions and got the business done. I think for the coverage I am getting, the premium is reasonable."

Extremely Satisfied!
April 29, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 29, 2013

"The representative, Linda, answered all my questions."

Satisfied!
April 29, 2013

"The service was efficient and it met my budget."

Extremely Satisfied!
April 29, 2013

"I spoke with someone named Cindy. She was very helpful. We talked a couple of times and I am pleased with the terms of the policy and pleased with what she did."

Extremely Satisfied!
April 29, 2013

"They answered all the questions on the policy. Exactly what I needed."

Extremely Satisfied!
April 29, 2013

"I just got insurance for my business in Pennsylvania. My insurance agent was very knowledgeable and she was very pleasant. There were no skips or stutters, and she walked right through it quick and easy, which was excellent because I do not have time. I am a business owner. Alright thank you."

Extremely Satisfied!
April 29, 2013

This customer did not leave any additional comments.

Satisfied!
April 29, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 29, 2013

"Richard, my agent, was very helpful in explaining the different types of insurance, giving me the quote and telling me how it works. He had to allow me the opportunity to revisit the information. It was all very helpful. I did not have to do everything in one phone call. Thank you."

Extremely Satisfied!
April 27, 2013

"The representative I spoke with was so very pleasant and knowledgeable."

Satisfied!
April 26, 2013

"I really liked my agent Andrea. I thought she was very knowledgeable and friendly. She was able to explain everything thoroughly to my satisfaction. She was a pleasure to deal with, so I am glad that I switched over to Hiscox."

Extremely Satisfied!
April 26, 2013

"Well, I was not unsatisfied with it. I was satisfied. I just pressed the wrong button."

Extremely Satisfied!
April 26, 2013

"It was very professional. Very experienced and qualified personnel who dealt with me. Nikkia was very good. Linda was equally good, and I had a very warm feeling that I was being dealt with by professionals."

Extremely Satisfied!
April 26, 2013

"Linda explained everything to me very well. She went through all the charges, all the costs, and the policy coverage. So, that is why I really enjoyed her customer service today."

Extremely Satisfied!
April 26, 2013

"They were very responsive to my concerns and fixed everything that I needed to get fixed."

Extremely Satisfied!
April 26, 2013

"Linda was wonderful, she was fast, effective and he gave me a great policy. She knew exactly what I was looking for and did a very professional job of getting me covered very quickly. I'm very impressed. Thank you."

Extremely Satisfied!
April 26, 2013

"The service is very attentive, courteous and thorough."

Extremely Satisfied!
April 26, 2013

"My representative was friendly and the process was extremely quick and easy."

Extremely Satisfied!
April 26, 2013

"The reason I purchased the policy and selected Hiscox was because it was the easiest that I worked with yesterday and today. He listened to my questions, he answered them very concisely, and he was a very talented agent. Very helpful, and he really just kept moving through the process, so I would give all the kudos to the individual that I worked with on the phone. Thanks."

Extremely Satisfied!
April 26, 2013

"Very friendly. Simple."

Extremely Satisfied!
April 26, 2013

"All my concerns were taken care of."

Extremely Satisfied!
April 26, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 26, 2013

"The agent was knowledgeable, friendly and patient."

Extremely Satisfied!
April 26, 2013

"The information appeared to be accurate and the person giving me the information was knowledgeable."

Extremely Satisfied!
April 26, 2013

"The customer representatives were attentive. They explained all the aspects of the transaction and they were very helpful with their questions."

Satisfied!
April 26, 2013

"The representative seemed very knowledgeable of the product."

Satisfied!
April 26, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 26, 2013

"The staff was extremely knowledgeable and helpful. They answered all questions and explained everything in detail. They made it a very simple transaction."

Satisfied!
April 26, 2013

"My experience was nice and easy and quick."

Extremely Satisfied!
April 26, 2013

"Today, I called because I was searching for business insurance. I got a really good response and whatever questions and queries I had, were answered really well. I am extremely satisfied. Thank you."

Extremely Satisfied!
April 26, 2013

"Knowledgeable and friendly."

Extremely Satisfied!
April 26, 2013

"Very satisfied."

Extremely Satisfied!
April 26, 2013

"We were pleased with both the price and the presentation. We were pleased with the way our questions were answered. We're glad we found your company on the Internet."

Extremely Satisfied!
April 26, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 25, 2013

"Courteous, clear and easy to understand. It was easy and they took care of my request. All was in less than a few minutes."

Extremely Satisfied!
April 25, 2013

"You referred me to the policy that I was looking for. She was really polite. She met my date and price needs. She was very good, excellent! I can tell you."

Extremely Satisfied!
April 25, 2013

"The agent was very helpful and informative. Made it easy."

Extremely Satisfied!
April 25, 2013

"The representative was very clear. It was very easy, it being my first."

Extremely Satisfied!
April 25, 2013

"It was just so easy. I had a need to get insurance immediately for contract purposes and I had anticipated that this was going to be a long drawn out process of quoting and such, but everybody was so helpful. I managed the whole thing in two calls. So, I tell you... you guys are great. I just can not say enough about all the other kind of things that are so complicated in running a business, You made it easy. Kudos for whatever you are doing. You are doing very well, and I thank Chris and Angela specifically for their graciousness and their helpfulness. So, thank you."

Extremely Satisfied!
April 25, 2013

"I was provided with the insurance that I needed in a very professional and fast process."

Extremely Satisfied!
April 25, 2013

"Very easy to work with, very helpful."

Extremely Satisfied!
April 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 25, 2013

"Sherry was very knowledgeable, very helpful, and she answered all my questions and all my concerns."

Extremely Satisfied!
April 25, 2013

"Your agent Linda was very helpful, very patient, and she explained things very well to me."

Extremely Satisfied!
April 25, 2013

"They helped me with everything I needed. They were nice and gave me a reasonable rate. I am truly satisfied with everything."

Extremely Satisfied!
April 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 25, 2013

This customer did not leave any additional comments.

Neutral
April 25, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 24, 2013

"Good service by the representative. Very informative."

Extremely Satisfied!
April 24, 2013

"My agent, Rashida, was polite and professional. She was able to explain my policy in language I understood, and she was actually following her job to the letter. I thought she did a fabulous job."

Extremely Satisfied!
April 24, 2013

"Fast and courteous."

Extremely Satisfied!
April 24, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 24, 2013

"Floretta, the representative, was extremely professional, polite and courteous."

Extremely Satisfied!
April 24, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 24, 2013

"Yes, great!"

Extremely Satisfied!
April 24, 2013

"Very, very efficient, very streamlined, and no problems whatsoever. Thank you."

Extremely Satisfied!
April 24, 2013

"All my questions were answered and the policy was put through easily. Thank you."

Extremely Satisfied!
April 24, 2013

"They explained the policy and made sure everything was right."

Extremely Satisfied!
April 24, 2013

"I just felt like the representative was very knowledgeable and very helpful. Very patient when I did not understand exactly what some of the jargon meant."

Extremely Satisfied!
April 24, 2013

"Kind, efficient and thorough. Made good use of my time. So, I appreciate that, and Chris got the job done, so thanks."

Extremely Satisfied!
April 24, 2013

"Sherry was very knowledgeable. She kept the process moving very quickly and explained things very clearly to me."

Extremely Satisfied!
April 24, 2013

"Cindy was extremely professional, friendly and succinct. Got the job done quickly."

Extremely Satisfied!
April 24, 2013

"I am waiting to compare your prices with a couple of other companies."

Extremely Satisfied!
April 24, 2013

"Cindy was informed, practical and a good listener."

Extremely Satisfied!
April 24, 2013

"It was very efficient and it was exactly what we needed. "

Extremely Satisfied!
April 23, 2013

"I'm very happy with Linda. She was quite professional."

Extremely Satisfied!
April 23, 2013

"He was really thorough and very professional."

Extremely Satisfied!
April 23, 2013

"I called because I needed a product or service that I found to be available. No hassles, very easily taken care of, and I accomplished what I needed to accomplish."

Extremely Satisfied!
April 23, 2013

"I have spent about seven days trying to find professional liability insurance for a very small business. This was really fast by comparison and more along the lines of what I expected."

Satisfied!
April 23, 2013

"I found the staff really helpful. However, they were a little pushy trying to get me to purchase additional coverage when I clearly told them that it was not required for the contract that I have."

Extremely Satisfied!
April 23, 2013

"I was satisfied with the speed with which I could get the liability insurance. I was particularly impressed with Richard. Kind attitude and professionalism, so thank you for that."

Extremely Satisfied!
April 23, 2013

"I received an immediate response after submitting my quote. Sandy, who I spoke with, was extremely professional and in good humour. She was very helpful in answering my questions and steering me to the right product. They gave me a quote."

Extremely Satisfied!
April 23, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 23, 2013

"The representative was very through and they discussed everything with me. It was an easy experience."

Satisfied!
April 23, 2013

"The service was detailed and hopefully it will go well from here. I am satisfied at this point. Thank you."

Extremely Satisfied!
April 23, 2013

"Patience and expedience. That is what I liked."

Extremely Satisfied!
April 23, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 23, 2013

"Very detailed, very attentive. She answered all my questions."

Extremely Satisfied!
April 23, 2013

"She was extremely helpful."

Extremely Satisfied!
April 23, 2013

"The agent was very knowledgeable and was able to help me with my business."

Extremely Satisfied!
April 23, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 23, 2013

"Fast and efficient."

Extremely Satisfied!
April 23, 2013

"Yes, the customer service was exceptional, speedy, and the pricing was extremely fair. I appreciate the timeliness of the quote and the speed with which it was able to be done."

Extremely Satisfied!
April 23, 2013

"Courteous, friendly and very helpful."

Extremely Satisfied!
April 23, 2013

"The representative was extremely, extremely knowledgeable, and very courteous and professional, and of course quotes that I received were excellent."

Extremely Satisfied!
April 23, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 23, 2013

"She was very helpful with everything."

Extremely Satisfied!
April 23, 2013

"Extremely satisfied."

Satisfied!
April 23, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 22, 2013

"All my questions were answered."

Extremely Satisfied!
April 22, 2013

"Sally was very helpful and very clear in everything that she explained. I felt very comfortable working with her."

Extremely Satisfied!
April 22, 2013

"I was given everything that I needed. Thank you."

Extremely Satisfied!
April 22, 2013

"Efficient, professional phone service."

Neutral
April 22, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 22, 2013

"The agent was very efficient in taking the information and providing me a quote. That is what we came for."

Extremely Satisfied!
April 22, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 22, 2013

"Linda was amazingly helpful and friendly. She was a pleasure to deal with."

Extremely Satisfied!
April 22, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 22, 2013

"The woman I was speaking with was very helpful. Very courteous. Very respectful. I do not remember her name but she was very nice."

Extremely Satisfied!
April 22, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 22, 2013

"The pricing and the time it took to get my quote were good."

Extremely Satisfied!
April 22, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 22, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 22, 2013

"I am feeling very, very happy with this whole process. I went on-line yesterday to look at the possibility of getting some professional insurance. The whole on-line part is wonderful. Good quote, great price. I decided to call this morning to get that going and I spoke to Miranda. When she picked up, she was cheery, perky, and very helpful. The questions I had made the overall process very easy. I sure appreciate that."

Extremely Satisfied!
April 22, 2013

"The representative was very knowledgeable. She made everything very clear as to what I was getting and what I needed to do to get it. It was an easy, very easy and very rapid business transaction. I like that."

Satisfied!
April 22, 2013

"The representative was the reason that it was an enjoyable experience."

Satisfied!
April 22, 2013

"The girl who talked to me, Susan, was very helpful. She went through every aspect of the insurance needs that I had."

Extremely Satisfied!
April 19, 2013

"The agent was very responsive. Answered all my questions. It was really clear, and I got service very quickly."

Extremely Satisfied!
April 22, 2013

"Professionalism, accuracy, and the ability to answer questions."

Satisfied!
April 22, 2013

"The second agent I spoke with was very knowledgeable. He completed my request despite the fact that my first call was not answered completely. It wasn't incorrect, it just wasn't complete."

Extremely Satisfied!
April 20, 2013

"The agent was very patient and helpful, thank you."

Extremely Satisfied!
April 19, 2013

"Very friendly customer service and really quick service too. Very affordable prices."

Extremely Satisfied!
April 19, 2013

"Well done. Completed."

Extremely Satisfied!
April 19, 2013

"The interaction was professional and fast."

Extremely Satisfied!
April 19, 2013

"I got excellent service. Very fast and I got registered in a timely manner."

Neutral
April 19, 2013

"They did not respond promptly to the email I sent 3 or 4 days ago about a change I asked to make. Then it was somewhat difficult to understand the representative."

Extremely Satisfied!
April 19, 2013

"It was easy and quick to do."

Extremely Satisfied!
April 19, 2013

"I got all my questions answered. The agent was very courteous and very clear."

Extremely Satisfied!
April 19, 2013

"The service was very straight forward, very responsive, and it was done in a very brief and concise manner."

Extremely Satisfied!
April 19, 2013

"I was really satisfied with Susan, I guess. She helped me with any questions I had."

Extremely Satisfied!
April 19, 2013

"I am satisfied because the fees are reasonable and the representative on the phone was very pleasant to work with."

Extremely Satisfied!
April 19, 2013

"It was quick, easy, and the agent was friendly."

Extremely Satisfied!
April 19, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 19, 2013

"It was good. It's just a small problem and we were able to go online and get it all done and quickly resolved. It's great. I think that's good service."

Extremely Satisfied!
April 19, 2013

"The agent was very knowledgeable. He walked me through the whole process and handled it in a very professional manner. I appreciate that."

Extremely Satisfied!
April 19, 2013

"Friendly service."

Extremely Satisfied!
April 19, 2013

"They were able to answer all the questions I had and provided me with the answers I needed."

Extremely Satisfied!
April 18, 2013

"Very good service. I appreciate that very much."

Extremely Satisfied!
April 18, 2013

"I was extremely satisfied because everything was done quickly and professionally. I appreciate the treatment."

Extremely Satisfied!
April 18, 2013

"I was very happy with the service I received from Sherry today. Very professional and very straight forward. She did not waste a lot of time. Very, very happy with that. Thank you."

Extremely Satisfied!
April 18, 2013

"Very clear, precise and nice."

Satisfied!
April 18, 2013

"It was very friendly, very knowledgeable and they answered all the questions I had very nicely and politely."

Extremely Satisfied!
April 18, 2013

"Very easy to do business with you guys."

Extremely Satisfied!
April 18, 2013

"The service was very good. The people answered all my questions and I did not feel rushed. I spoke to Linda before and she did a very good job helping me answer all my questions."

Satisfied!
April 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 18, 2013

"She was very friendly, knowledgeable and quick to answer my questions. She got me started on a policy and she wasn't pushy, which is nice."

Extremely Satisfied!
April 18, 2013

"I got prompt service with no hold time. He was very informative and clear with the information and did a good job."

Extremely Satisfied!
April 18, 2013

"I was satisfied with the service because the agent I was working with, I forgot her name, but she was extremely professional and very thorough. I appreciated that."

Extremely Satisfied!
April 18, 2013

"Sherry explained things and offered me good service."

Extremely Satisfied!
April 18, 2013

"I am very satisfied with my service today because I had Dorothy as a representative. She was extremely knowledgeable and professional. I believe she operated with extreme integrity, which is very important today. You do not find that very often. She was very patient and thorough in all of the information she provided and assisted me with. So, I had a great experience. Thank you."

Extremely Satisfied!
April 18, 2013

"They gave me valid information. Very helpful."

Extremely Satisfied!
April 18, 2013

"All my questions were answered."

Extremely Satisfied!
April 18, 2013

"You guys were really easy to work with. It was easy to find a quote on-line. I had to call back because I had an issue with my credit card. You guys were easy to work with and I am very satisfied."

Extremely Satisfied!
April 18, 2013

"Very personable and good information."

Extremely Satisfied!
April 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 18, 2013

This customer did not leave any additional comments.

Satisfied!
April 18, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 17, 2013

"I think the customer service representative was absolutely outstanding. She answered all of my questions, helped to make it very smooth, and I will be fully appreciative working with her."

Extremely Satisfied!
April 17, 2013

"Everyone was very friendly and efficient. I was surprised at how easy this was to do."

Extremely Satisfied!
April 17, 2013

"Cindy has been an amazing representative for your company. I've called different companies to get quotes, and I didn't receive the help or level of service and friendliness she provided. Even though it wasn't a big quote, it felt like I was important to you guys, and that means a lot. I would highly recommend you guys to my friends, co-workers and colleagues. We appreciate it, Thank you."

Extremely Satisfied!
April 17, 2013

"Susan was very nice and professional. She helped explain everything to me. I thought the rates were reasonable although with our amount of coverage, I was hoping for a little help on the rates, but Susan was very professional and did a good job. Thank you."

Extremely Satisfied!
April 17, 2013

"The service was fast and the price was fair. The lady named Dorothy was thorough and patient. She was very efficient. So, thank you."

Extremely Satisfied!
April 17, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 17, 2013

"Good customer service. Good information. Thanks."

Satisfied!
April 17, 2013

"I thought that the service was very informative and very helpful, I actually talked to another associate yesterday. I think his name was Chris. He was very polite and very helpful."

Extremely Satisfied!
April 17, 2013

"Gary was extremely helpful. I received the quote from him. Very friendly, very personable. He explained everything. I felt like I was dealing with someone next door instead of in a different state, but that's important to me. I feel very comfortable because of the phone experience. So, thank you for that."

Extremely Satisfied!
April 17, 2013

"She was kind and she answered all of my questions. A very patient person."

Extremely Satisfied!
April 17, 2013

"The agent, I think her name was Sherry, was very concise and very clear. Very helpful and very efficient."

Extremely Satisfied!
April 17, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 17, 2013

"I received the answers to all my questions."

Extremely Satisfied!
April 17, 2013

"The first person I talked to was not confusing. She was very nice and Richard was awesome. Thank you."

Extremely Satisfied!
April 17, 2013

"She was efficient. She was able to assist me in making a payment and making changes to the account. She was patient and her voice was clear and precise."

Extremely Satisfied!
April 17, 2013

"Super fast and efficient. Great!"

Extremely Satisfied!
April 16, 2013

"Knowledgeable, friendly, efficient."

Extremely Satisfied!
April 16, 2013

"The representative was extremely professional and very service oriented. Took care of all my questions and confirmed."

Extremely Satisfied!
April 16, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 16, 2013

"I like the representative that I dealt with. She was very efficient and to the point. She helped us with the issues we are in."

Extremely Satisfied!
April 16, 2013

"I was extremely satisfied with the woman who talked to me. She was helpful to me. It was quick and efficient. It's important for you to know that. Thank you."

Extremely Satisfied!
April 16, 2013

This customer did not leave any additional comments.

Satisfied!
April 16, 2013

"Coverages were explained very well and I feel better that I can understand."

Extremely Satisfied!
April 16, 2013

"Great customer service."

Extremely Satisfied!
April 16, 2013

"Cindy was very quick to help. She helped me with the quote request and was very knowledgeable... very helpful. I was just very pleased with the service in general."

Extremely Satisfied!
April 16, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 16, 2013

"I was helped by Richard. He was a very nice gentleman and he answered all my questions efficiently."

Extremely Satisfied!
April 16, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 16, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 16, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 16, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 16, 2013

"I was very satisfied because the service representative on the phone was really great and it was easier than I thought. I just thought it was going to be a lot of questions, but it is perfect."

Extremely Satisfied!
April 16, 2013

"I was satisfied today because the person I spoke to, David, was very helpful, very friendly and very informative."

Extremely Satisfied!
April 16, 2013

"I was very satisfied because I got what I called for, a policy. Any delay in time that it took was all on my part and not the representative's part. They were very caring, concerned and patient with me, so I thank them for that. A very good, professional, caring service."

Extremely Satisfied!
April 16, 2013

"I was very satisfied. I am very satisfied with the information I received today. I thought that Cindy was very thorough, polite and professional."

Extremely Satisfied!
April 16, 2013

"I would say that it sounds like the person I spoke with was very knowledgeable. He gave me a quote in a very timely manner and, you know, that's what I was looking for. That's what I got. So that's why I'm satisfied with where we are so far, and its only been a few minutes with your company. Anyway, I'll give you consideration and hopefully get back to you in a relatively short period of time. I appreciate it."

Extremely Satisfied!
April 16, 2013

"Very professional."

Satisfied!
April 16, 2013

This customer did not leave any additional comments.

Satisfied!
April 15, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 15, 2013

"Very quick and very to the point."

Extremely Satisfied!
April 15, 2013

"Quick response from the company, easy to deal with and very nice and very friendly."

Extremely Satisfied!
April 15, 2013

"The representative that helped me was very knowledgeable, polite and very helpful."

Extremely Satisfied!
April 15, 2013

"It was a good decision and a polite staff."

Extremely Satisfied!
April 15, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 15, 2013

"I am satisfied because it was easy to get the quote. It was easy to get my questions answered. The price was fabulous and I was very happy that I did not have to pay everything up front. I was able to spread it out over a year."

Extremely Satisfied!
April 15, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 15, 2013

"Initially, I bought the policy online and I needed to call over the phone to settle up some things. It was nice to see there was a very responsible person on the phone who was friendly, nice and able to take care of my needs."

Extremely Satisfied!
April 15, 2013

"I think the insurance cost was very affordable and the operator, Floretta, was very knowledgeable about selling me the insurance. She answered any questions I had."

Extremely Satisfied!
April 15, 2013

This customer did not leave any additional comments.

Satisfied!
April 15, 2013

"It was really prompt. No problems with the representative as she was really informative."

Extremely Satisfied!
April 15, 2013

"Polite and fast help."

Extremely Satisfied!
April 15, 2013

"It was very quick to set up my account and get a process going. I think we did it within less than 5 minutes."

Extremely Satisfied!
April 15, 2013

"The agent was very helpful in satisfying my needs. She helped me with my company. That was wonderful."

Extremely Satisfied!
April 15, 2013

"Cindy helped me. She was very knowledgeable, very polite, and very patient."

Extremely Satisfied!
April 15, 2013

"The representative was obviously very knowledgeable, very professional and very easy to work with."

Extremely Satisfied!
April 15, 2013

"The service is very attentive, courteous and thorough. "

Extremely Satisfied!
April 15, 2013

"Susan is very knowledgeable and very enthusiastic in helping us get things moving quickly. I really appreciate that and thank you."

Extremely Satisfied!
April 13, 2013

"Professional."

Extremely Satisfied!
April 12, 2013

"I was really pleased with the help I got from Sherry. She did a great job helping me understand everything. She was very patient and courteous as far as I'm concerned."

Extremely Satisfied!
April 12, 2013

"The person that spoke with was very knowledgeable about what I needed. She listened to what I asked for and what changes I needed, and we got to it right away. I appreciate that."

Extremely Satisfied!
April 12, 2013

"I was very satisfied because the people I talked to were very clear about what they could and could not do. They went expeditiously right through the questions they had to ask, and they came up with a bid for me, which I needed and I needed it fast. They got it for me. It was all very clear. They were very pleasant to work with. They were clearly very knowledgeable and they did a good job. Thanks."

Extremely Satisfied!
April 12, 2013

"Some level of customer service is extremely welcoming. She made me feel very comfortable. I was extremely satisfied. Thank you so much."

Extremely Satisfied!
April 12, 2013

"Sherry was just wonderful and the transaction was just over in a matter of minutes. I am just ecstatic that I am going to have my certificate of insurance within the hour It has just been a wonderful experience. I can not say enough about it."

Extremely Satisfied!
April 12, 2013

"It was just really easy to get a quote and then convert that into an actual policy. It went very quickly. And they resolved everything seamlessly. So, it was good to go."

Extremely Satisfied!
April 12, 2013

"My agent Sheri was quick and efficient, and quite knowledgeable."

Extremely Satisfied!
April 12, 2013

"The agent I spoke with was Robert. First of all, I got straight through to him without punching a lot of numbers and he provided me a quote immediately. Then he sent me an email, which I got while we were still on the phone, and a simple policy. He gave me a great explanation and told me that I would be getting my quote via email within a couple of hours."

Extremely Satisfied!
April 12, 2013

"I was extremely satisfied because the discussion was very thorough. I understood all of the terms and conditions very well and the adviser was very attractive."

Extremely Satisfied!
April 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 12, 2013

"Easy to understand and I received all the information."

Extremely Satisfied!
April 12, 2013

"The representative was very professional, very patient and very knowledgeable about the material."

Satisfied!
April 12, 2013

"He was friendly and fast."

Extremely Satisfied!
April 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 12, 2013

"I was just pleased with the ease of talking to the agent. He explained everything to me and I understood it."

Extremely Satisfied!
April 12, 2013

"Yes, all the agents were very swift and friendly, thanks."

Extremely Satisfied!
April 12, 2013

"Susan, the person that was assisting me, was very knowledgeable, and the process was very simple and straightforward."

Extremely Satisfied!
April 12, 2013

"I had two customer service representatives today. One young lady was very helpful earlier in getting everything organized and helping me get the right policy. I can actually set up a policy that is distinct and original. She helped me correct it. She was very, very helpful. Jorge did a wonderful job finishing up, taking my payment and completing the process for me. I was very happy."

Extremely Satisfied!
April 12, 2013

"The customer service was very knowledgeable and accommodating."

Extremely Satisfied!
April 12, 2013

"Yeah, the representative was very patient and very knowledgeable. Good information, very helpful."

Extremely Satisfied!
April 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 12, 2013

"I had a wonderful representative."

Extremely Satisfied!
April 12, 2013

"The customer service was really excellent and I really liked the quote thank you."

Extremely Satisfied!
April 12, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 11, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 11, 2013

"I was satisfied because she was able to explain my questions thoroughly, and she made sure that I understood my policy."

Extremely Satisfied!
April 11, 2013

"Floretta was very knowledgeable and friendly. She answered all of my questions."

Extremely Satisfied!
April 11, 2013

"Issue resolved, good service."

Extremely Satisfied!
April 11, 2013

"The representative was very clear and very patient. He was knowledgeable and did a great job talking me through the details of the policy."

Extremely Satisfied!
April 11, 2013

"I got a quote right away."

Extremely Satisfied!
April 11, 2013

"Very helpful."

Extremely Satisfied!
April 11, 2013

"I found the on-line quote system very easy to use. When I called to follow up, the telephone operator was very helpful. I also appreciated that there was no hard selling other policies or anything else. The person I worked with was very direct and answered all my questions. She stuck with the task at hand."

Satisfied!
April 11, 2013

"Yes, they clearly answered all of my questions and were able to give me the insurance product that I needed in the time frame that I needed."

Extremely Satisfied!
April 11, 2013

"The person I spoke with was very informative and accurate. Thank you. "

Extremely Satisfied!
April 11, 2013

"The person I dealt with was very responsive to my emails and telephone calls. Very helpful setting up my policy."

Extremely Satisfied!
April 11, 2013

"When I called, I had several answers about finishing and filling out my application, and about the policy. The customer service reps were so friendly and helpful. They answered every question I had and were so nice. I really enjoyed talking to them. I was able to just pay and get my policy right away. I really appreciated that."

Extremely Satisfied!
April 11, 2013

"I liked talking to Sheila, and I like her asking me if I wanted her to call me back and follow up. She did. So it was very nice to have a very personable customer service person."

Extremely Satisfied!
April 11, 2013

"Competence, courtesy and efficiency. Very much appreciated."

Extremely Satisfied!
April 11, 2013

"Rashida was good."

Extremely Satisfied!
April 11, 2013

"Very good. Very good service. Thank you."

Extremely Satisfied!
April 11, 2013

"I think Tiffany is knowledgeable, kind and considerate, Very nice to deal with over the phone. An absolute pleasure and again, she knows everything that there is to know about the policy that we required. She is a keeper and wonderful."

Extremely Satisfied!
April 11, 2013

This customer did not leave any additional comments.

Satisfied!
April 11, 2013

"The person was great and it was a quick and easy process."

Extremely Satisfied!
April 11, 2013

"Lets see, very prompt service and they explained it very well."

Extremely Satisfied!
April 10, 2013

"The representative was very friendly and very knowledgeable. She answered all my questions and it was just a very good experience, so thank you."

Extremely Satisfied!
April 10, 2013

"Excellent representative."

Extremely Satisfied!
April 10, 2013

"I am really impressed. Sherry was so fast. I expected to talk to one person and be transferred somewhere else, but she immediately took care of finalizing the quote that I did on the Internet. I really enjoyed the website. It was less than 5 minutes to get the quote and then to bind it to the policy. It was very easy just giving the reference number that you guys sent me in an email, so I really love this service. I would recommend it to anybody else. Great job."

Extremely Satisfied!
April 10, 2013

"Richard was prompt, precise, and clear in his questions. He answered the questions that I had."

Extremely Satisfied!
April 10, 2013

"The service was very quick in explaining everything and she was able to assist me and my company with the insurance. Thank you."

Extremely Satisfied!
April 10, 2013

"The representative, Sherry, was very clear and very upfront. She gave me the precise information I needed. It was very direct, a very easy transaction. I really do appreciate that. Nice and fast. Thank you."

Extremely Satisfied!
April 10, 2013

"Kind, courteous and the agent had a sense of humour."

Extremely Satisfied!
April 10, 2013

"Great customer service."

Extremely Satisfied!
April 10, 2013

"I was impressed with the speed and the convenience. Some other companies said they did not even serve the market that my company serves, so your service was the most advantageous and the greatest thing next to price."

Extremely Satisfied!
April 10, 2013

"The representative was very thorough, knowledgeable and kind."

Extremely Satisfied!
April 10, 2013

"He gave very detailed information so that I am able to understand."

Satisfied!
April 10, 2013

"It was quick and painless, and proved to be cheaper than my existing insurance."

Extremely Satisfied!
April 10, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 10, 2013

"I was extremely satisfied with the courtesy and the professionalism of the person I spoke with. They explained everything that I needed to have explained to me. They were quite responsive to my need."

Extremely Satisfied!
April 10, 2013

"Rachel was very helpful and helped us figure out the policy. She set us up."

Extremely Satisfied!
April 10, 2013

"I was very happy that they were very responsive to my needs. I got what I needed right away. Thank you."

Extremely Satisfied!
April 10, 2013

"She was very patient and she answered all of my questions. So, it was a good experience and very good customer service."

Extremely Satisfied!
April 10, 2013

"Quick and knowledgeable."

Extremely Satisfied!
April 10, 2013

"I thought that Cindy was very knowledgeable. She was very personable and she did a very good job."

Extremely Satisfied!
April 10, 2013

"I found Richard to be very knowledgeable. He provided solutions to any of the challenges I was having. Also, he was very friendly. He actually did the application and it was just good to talk with someone helpful."

Extremely Satisfied!
April 10, 2013

"The agent was efficient and friendly."

Extremely Satisfied!
April 10, 2013

"Very helpful and extremely detailed in providing information."

Extremely Satisfied!
April 10, 2013

"Your policies are easy to understand and the company was very willing to work with me on my needs."

Extremely Satisfied!
April 10, 2013

"The representative was very professional, answered all my questions, and he was very knowledgeable and clear."

Extremely Satisfied!
April 9, 2013

"The gentleman I talked to was very helpful. He helped me understand the different questions we were asking. I appreciated that. He was friendly and seemed knowledgeable too."

Extremely Satisfied!
April 9, 2013

"Customer service was very friendly and thorough in telling me what the quotes were and what they covered. I was very pleased it was fast, efficient and great service over all."

Extremely Satisfied!
April 9, 2013

"Pretty much good quality and understanding of the insurance plan. Polite and patient, and she cooperated."

Extremely Satisfied!
April 9, 2013

"I had a chance to speak with Sherry today and she was able to save in terms of our yearly rider on our insurance policy. Very impressed. Thanks."

Extremely Satisfied!
April 9, 2013

"It was incredibly effective. She was informative and she got things done quickly. I appreciate that."

Extremely Satisfied!
April 9, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 9, 2013

"The representative was very knowledgeable of the product and gave me good answers about my concerns."

Extremely Satisfied!
April 9, 2013

"I was satisfied with the knowledge of your representative. However, the price is a little high. So, I need to shop around. It was nothing to do with him. We may be getting back to you guys."

Extremely Satisfied!
April 9, 2013

This customer did not leave any additional comments.

Satisfied!
April 9, 2013

"The gentleman that just helped me was excellent. I gave him a 5. I had called earlier and felt like giving you guys a try, so I'm really happy with that. Vanessa originally had given me the quote. She was excellent. She's a number 5."

Extremely Satisfied!
April 9, 2013

"They were very efficient. They called me back right away and they were very polite."

Extremely Satisfied!
April 9, 2013

"I was satisfied with the personal service that I received. I was able to speak with a human being on the phone. They were able to speak in language that I could understand and they did business in an efficient way. They were considerate, polite and everything seemed to go well."

Satisfied!
April 9, 2013

"Yes, I have completed the transaction."

Extremely Satisfied!
April 8, 2013

"You guys are fast, efficient and the process is smooth and painless."

Extremely Satisfied!
April 8, 2013

"The response time for prompt customer service was excellent. The on-line quote was really easy and when I called customer service, they helped me get a better quote with no deductible. I think everything was really easy. That is it. Thank you."

Extremely Satisfied!
April 8, 2013

"Very affordable and very efficient on-line service. An excellent person took my order."

Extremely Satisfied!
April 8, 2013

"Fast, efficient and friendly service."

Extremely Satisfied!
April 8, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 8, 2013

" The agent was very capable and got directly to my specific needs for this liability insurance. This is not what I experienced with some other people I dealt with."

Extremely Satisfied!
April 8, 2013

"Richard promptly called me back to finish walking me through the process. Great customer service so far. I look forward to seeing what comes in the future."

Extremely Satisfied!
April 8, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 8, 2013

"That was very efficient and very to the point, so I thought it was a good experience."

Extremely Satisfied!
April 8, 2013

This customer did not leave any additional comments.

Satisfied!
April 8, 2013

"The response was very quick and the quote is very satisfying. Overall, I'm very satisfied with the service from Hiscox."

Extremely Satisfied!
April 8, 2013

"The agent was very polite and very respectable. I like that. "

Extremely Satisfied!
April 8, 2013

"The agent was very polite and very respectable. I like that. "

Extremely Satisfied!
April 8, 2013

"I had some questions about adding on a certificate holder. She was very, very informative and very quick to get everything done, and she processed my payment. I am insured and I am very, very happy with her service."

Extremely Satisfied!
April 8, 2013

"Great service."

Extremely Satisfied!
April 8, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 8, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 8, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 8, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 8, 2013

"The service was very professional and very concise. It was extremely consistent with what was advertised on the Hiscox website. I was extremely pleased and extremely happy with the service I received today."

Satisfied!
April 8, 2013

"I called to get a quote and I got one."

Extremely Satisfied!
April 8, 2013

"Thorough information. The representative checked when I had a question about the change in the amount of the quote instead of just saying that's how it works."

Extremely Satisfied!
April 8, 2013

"Cindy was very knowledgeable and very helpful in walking me through the complexity of the insurance coverage. She explained everything very nicely and I highly recommend her. I was very satisfied with her service."

Extremely Satisfied!
April 8, 2013

"Very expert advice. Very knowledgeable and they made it very painless to do this."

Extremely Satisfied!
April 8, 2013

"Your person seems very knowledgeable. He was very helpful and knew what he was doing. Very cooperative and I the appreciate the company."

Extremely Satisfied!
April 6, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 5, 2013

This customer did not leave any additional comments.

Satisfied!
April 5, 2013

This customer did not leave any additional comments.

 

Satisfied!
April 5, 2013

"It was very, very easy to get insurance. The website was very easy to understand."

Extremely Satisfied!
April 5, 2013

"I first filled out everything online and I had more questions, so I called in. You guys actually called me and set me up with an agent fairly quickly. She was very helpful. She explained everything thoroughly. She congratulated me on opening my own business. She was very nice. I was extremely satisfied."

Extremely Satisfied!
April 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 5, 2013

"Just generally easy to set up a business."

Extremely Satisfied!
April 5, 2013

"Ease of service, friendly, and helpful."

Extremely Satisfied!
April 5, 2013

"The representative she was extremely helpful and knowledgeable in her job."

Extremely Satisfied!
April 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 5, 2013

"The customer service rep was clear, patient and very willing to answer all my questions. I left the conversation with a secure feeling that all of my information would be on its way and everything would be spelled out quite clearly."

Extremely Satisfied!
April 5, 2013

"A slightly cheaper quote."

Extremely Satisfied!
April 5, 2013

"The gentleman was very informative."

Extremely Satisfied!
April 5, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 5, 2013

"She was very good with her advice."

Satisfied!
April 5, 2013

"I did actually make a purchase today and this is the reason why I ranked you high on the questions. Thank you."

Extremely Satisfied!
April 5, 2013

"The process went very quickly, and the agent was very professional."

Extremely Satisfied!
April 4, 2013

"Sherry was very patient and she answered all my questions."

Extremely Satisfied!
April 4, 2013

"The questions were answered timely and the customer service representative returned all my phone calls."

Extremely Satisfied!
April 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 4, 2013

"Very simple and easy to understand."

Extremely Satisfied!
April 4, 2013

"She was very helpful and knowledgeable. She made me feel secure about my choice for insurance."

Extremely Satisfied!
April 4, 2013

"The gentleman I spoke to was very helpful. He went through everything with me and explained everything. I understood everything and he was very pleasant."

Extremely Satisfied!
April 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 4, 2013

"Great and friendly customer service."

Extremely Satisfied!
April 4, 2013

"Very helpful and informative in answering my questions and getting back to me very quickly."

Extremely Satisfied!
April 4, 2013

"The agent was very knowledgeable, very patient and very helpful."

Extremely Satisfied!
April 4, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 4, 2013

"The representative I was working with was extremely professional. She was excellent about returning calls and very clear about the information. Just very pleasant. Great service."

Extremely Satisfied!
April 4, 2013

"My inquiry was handled very professionally, quickly and efficiently."

Satisfied!
April 4, 2013

"The agent was very polite and knowledgeable."

Extremely Satisfied!
April 4, 2013

"I think the service was extremely pleasant. Your agent Linda answered all my questions. She was very respectful and attentive. That's one of the main reasons I actually signed up with your company. I've dealt with other insurance companies before. She took her time, answered all the questions, and that's what I'm actually looking for. That's it, so she is a great agent. Thank you."

Extremely Satisfied!
April 4, 2013

"Tiffany was extremely helpful. I was not exactly sure what category of professional building insurance I needed. After asking a few questions, she got me on exactly the right path and completed the application very, very quickly."

Extremely Satisfied!
April 4, 2013

"The operator was very helpful, thorough, complete and very calm."

Extremely Satisfied!
April 4, 2013

"It was an easy process."

Extremely Satisfied!
April 4, 2013

"Quick and prompt."

Extremely Satisfied!
April 3, 2013

"The customer service agent was helpful and knowledgeable, which made the process go more smoothly."

Extremely Satisfied!
April 3, 2013

"Great service."

Extremely Satisfied!
April 3, 2013

"The agent was quick, he was efficient and he understood my needs for the type of business that I was looking to cover and he understood the policies that he offered. On top of that, he was efficient and friendly."

Satisfied!
April 3, 2013

"He answered all of my questions."

Extremely Satisfied!
April 3, 2013

"Prompt, professional, and clear. Thank you."

Extremely Satisfied!
April 3, 2013

"It was just really fast."

Extremely Satisfied!
April 3, 2013

"Good customer service."

Extremely Satisfied!
April 3, 2013

"The level of knowledge was helpful and all my questions were answered promptly and to the best of the operator's knowledge."

Extremely Satisfied!
April 3, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 3, 2013

"The agent I worked with was fantastic. You provided fantastic customer service."

Extremely Satisfied!
April 3, 2013

"I was very satisfied with the service I got. Everything was very quick and easy. I had approached another insurance company, actually my primary insurance company, about liability, general and professional coverage and it was a much longer ordeal. It was a lot of paperwork and a lot of waiting. This was much quicker and, quite frankly, I am a little skeptical. I had no reason to be, but just seeing as how this was so fast, you know, it's just human nature, just a little bit. I am sure everything will be fine, but it is the first time I have purchased insurance, You know how it is when you first start, but everything was quick. The people were polite and it was great."

Extremely Satisfied!
April 3, 2013

"It was pretty simple and painless. Dorothy answered all of our questions and it seems like it is a good service. Hopefully we never need to use the insurance, but we'll let you know, thanks."

Extremely Satisfied!
April 3, 2013

"Clear, quick, concise information."

Extremely Satisfied!
April 3, 2013

"The overall level of customer service was great. The explanations and the assistance through the entire process was exemplary, thank you."

Extremely Satisfied!
April 3, 2013

"The questions were direct and it was easy to provide information. There was very little difficulty."

Extremely Satisfied!
April 3, 2013

"She was very patient and very resourceful. Answered all my questions."

Satisfied!
April 3, 2013

"Dorothy was very professional and helpful with the application. "

Extremely Satisfied!
April 3, 2013

"The adviser was very easy and quick, and very clear. There were not all those questions to get started. I did it while driving. Thanks."

Extremely Satisfied!
April 3, 2013

"The representative was very helpful."

Extremely Satisfied!
April 3, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 2, 2013

"Prompt and courteous service."

Extremely Satisfied!
April 2, 2013

"She was great and that is it."

Extremely Satisfied!
April 2, 2013

"Very professional and informative. Very customer service oriented."

Extremely Satisfied!
April 2, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 2, 2013

"Very professional, very efficient, very polite."

Extremely Satisfied!
April 2, 2013

"Chris was very knowledgeable and helpful. He explained the policy to me very clearly and pretty much served all of our needs."

Extremely Satisfied!
April 2, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 2, 2013

"Very helpful. They have answered all my questions thoroughly."

Extremely Satisfied!
April 2, 2013

"Great explanation of the benefits and my options. They helped me understand the different types of insurances."

Extremely Satisfied!
April 2, 2013

"Basically, I could not believe the quote I was given compared to the quotes that I normally get. Everything else is nice. You guys are great but to be honest, the bottom line just makes me just go, holy moly. You guys are great."

Extremely Satisfied!
April 2, 2013

"The representative was very helpful, very friendly. She answered all my questions thoroughly and precisely."

Satisfied!
April 2, 2013

"The person who answered the phone was courteous and efficient. She got me to the person I needed to speak with. The person who I spoke with was knowledgeable and explained very clearly the answers to my questions. Basically, we were able to conclude a transaction without a lot of wasted time. The person I spoke with was very efficient and knowledgeable about the product."

Extremely Satisfied!
April 2, 2013

"The agent was very professional. He directed us to the right policy and answered the questions in a succinct and clear way."

Extremely Satisfied!
April 2, 2013

"The lady I talked to was very knowledgeable. She told me that she found all the things that we needed. I was very impressed and she called me back in a timely manner. She's really good. Thank you."

Extremely Satisfied!
April 2, 2013

"Overall good customer service."

Extremely Satisfied!
April 2, 2013

"Your representative was extremely helpful and patient. I was unable to locate my card, so she was able to give me her name and information so I could call her back directly. She had my information ready up on the screen. It was very courteous and kind, and I was very happy with the service I was provided with. Thank you."

Extremely Satisfied!
April 2, 2013

"They were extremely helpful and nice by explaining things that I did not quite understand, and things were clear."

Extremely Satisfied!
April 2, 2013

"The phone was answered quickly. The agent was very knowledgeable and helpful. He answered my questions and set up my policy."

Extremely Satisfied!
April 2, 2013

"The agent I spoke with was very knowledgeable, very friendly and answered all my questions."

Extremely Satisfied!
April 2, 2013

This customer did not leave any additional comments.

Satisfied!
April 2, 2013

"Just a quick response to my questions and good follow through."

Extremely Satisfied!
April 2, 2013

"He understood and gave me all the details quickly. He solved my problems, thank you."

Extremely Satisfied!
April 2, 2013

"The person was very helpful, very professional, and gave me lots of good options. I thought it was well done. Thank you."

Extremely Satisfied!
April 2, 2013

"I appreciated the fact that Dorothy was extremely professional, and everything was clearly explained to me as well. She answered the questions that I had, and I just really appreciated everything that she did. The experience was truly a very wonderful experience of purchasing insurance. Well, I thank you."

Extremely Satisfied!
April 2, 2013

"The service was very accurate and very friendly. Precisely what I needed, and timely."

Extremely Satisfied!
April 2, 2013

"The agent was very friendly and knowledgeable. The process went very smoothly."

Extremely Satisfied!
April 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2013

This customer did not leave any additional comments.

Satisfied!
April 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2013

This customer did not leave any additional comments.

Satisfied!
April 1, 2013

"I found the quote to be generally higher than what I anticipated for my insurance as compared with competitors, but there are some combinations that I wanted to make. When I actually combined them all, they came out to about $1300 a year. That could be because I'm not familiar with your particular business. I am going to investigate further."

Extremely Satisfied!
April 1, 2013

"Cindy was very efficient and helpful in this whole process."

Extremely Satisfied!
April 1, 2013

"Very efficient, very knowledgeable and very prompt in my request to obtain insurance."

Extremely Satisfied!
April 1, 2013

"Susan was able to answer all of my questions and she had me very much assured that I was obtaining the correct insurance."

Extremely Satisfied!
April 1, 2013

"She was very professional and very quick. The lady I spoke with, Sherry, was very nice."

Neutral
April 1, 2013

This customer did not leave any additional comments.

Satisfied!
April 1, 2013

"It was great. I'm very satisfied. The agent who read me all of the final legal statements spoke kind of quickly so I had to really pay attention to comprehend everything."

Extremely Satisfied!
April 1, 2013

"Richard was very helpful. He confirmed everything as he went and I appreciated that. Thank you so much."

Extremely Satisfied!
April 1, 2013

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2013

"Quick response, an acceptable premium and quick turn around time to get the application processed."

Extremely Satisfied!
April 1, 2013

"Floretta had a lot of patience with me. She kept repeating if I didn't hear her correctly. So, I'm very satisfied with that."

Satisfied!
April 1, 2013

"I was really satisfied with Richard. He gave me the information I needed to feel confident with going forward with the insurance."

Extremely Satisfied!
April 1, 2013

"She was very knowledgeable and she answered all my questions. I had no problem understanding what she was talking about."

Extremely Satisfied!
April 1, 2013

"You answered the phone quickly. The customer service representative on the phone answered right away. The form I filled out online was something that they could quickly and easily see on their end. We could easily complete the transaction together."

Extremely Satisfied!
April 1, 2013

"A request was taken very professionally and the agent understood my requirements. She explained to me all the details very appropriately and briefly. So, it was done very well. Thank you."

Extremely Satisfied!
April 1, 2013

"I was very satisfied or extremely satisfied because Susan, the person who helped me, was not only very professional, but also very engaging. Very relational. That made me feel safe for the future. If your claims agents are as helpful, they will be helping me if I have any difficulty or claim. So, I feel safe."

Extremely Satisfied!
April 1, 2013

"The representative was nice. He did not cut me off like the other representatives did before him. So, I appreciate that."

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