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October 2012 - Customer Reviews

Extremely Satisfied!
October 31, 2012

"I thought Linda was very good explaining the policy in detail and she was great. She spoke about things to my satisfaction and I was pleased with her."

 

Extremely Satisfied!
October 31, 2012

"It was convenient and it was thorough service... and friendly."

Extremely Satisfied!
October 31, 2012

"The process was fast, efficient and very effective. Far and away better than any other quote I have received for this particular purchase."

Extremely Satisfied!
October 31, 2012

"It was quick and simple."

Extremely Satisfied!
October 31, 2012

"I spoke to Cindy. She quickly became aware of what my request was and what I needed. She was extremely professional and everything was done in a very prompt manner."

Extremely Satisfied!
October 31, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 31, 2012

"Cindy was thorough and she knew exactly what I needed."

Extremely Satisfied!
October 31, 2012

"Richard was very helpful, clear and professional. He made the whole process go very smooth, especially with people who are very busy and don't have time to engage in a long process to sign up for things like this."

Extremely Satisfied!
October 31, 2012

"Very professional! I thought Judy took care of the situation and the questions very professionally."

Extremely Satisfied!
October 31, 2012

"Professional, quick and very easy to do business with."

Extremely Satisfied!
October 31, 2012

"The agent that I have dealt with was very, very informative and very patient with me. She was very good at explaining policies and she answered all my questions very thoroughly. She should be given a raise as far as I am concerned. Thanks."

Extremely Satisfied!
October 31, 2012

"The detail quality, reason was the attendance it's very impressive and that fix the problem."

Extremely Satisfied!
October 31, 2012

"Today the process was fairly painless and quick. Your agent was very well informed and was able to answer all my questions."

Extremely Satisfied!
October 31, 2012

"The representative was very nice and very helpful."

Extremely Satisfied!
October 31, 2012

"I thought she was very professional and she showed me everything."

Extremely Satisfied!
October 31, 2012

"Well, it was nice and quick, and that's what I needed. The price is right too."

Extremely Satisfied!
October 30, 2012

"She was able to answer all my questions."

Extremely Satisfied!
October 30, 2012

"Very good service from the customer service representative."

Extremely Satisfied!
October 30, 2012

"It was friendly and engaging. She answered questions that I even had not asked about. She gave me pointers and tips, and I appreciated the overall interaction."

Extremely Satisfied!
October 30, 2012

"Very helpful. Explained everything in detail. We were able to complete the transaction in less than ten minutes. A very, very customer oriented agent."

Extremely Satisfied!
October 30, 2012

"Judith, who helped me out today, was very courteous. She helped me find my policy easy and I was happy with it."

Extremely Satisfied!
October 30, 2012

"I was pretty satisfied because this was a very fast process. I had done the quote on-line and I talked to a representative who was very good at responding to all my questions. I was able to go and get a policy within a few minutes."

Extremely Satisfied!
October 30, 2012

"Thank you. Cindy was most professional and most impressive. Plus your premiums are excellent."

Extremely Satisfied!
October 30, 2012

"The information was delivered quickly and the person was very pleasant."

Extremely Satisfied!
October 30, 2012

"I was very satisfied today because I felt that the service was excellent, efficient and quick. I liked that because I am short on time."

Extremely Satisfied!
October 30, 2012

"Very personable, friendly and to the point. A very nice lady... Linda."

Extremely Satisfied!
October 30, 2012

"I was very satisfied because I was able to get the information I needed for the professional liability insurance. That was very helpful to me."

Extremely Satisfied!
October 30, 2012

"The sales agent was extremely professional and very friendly."

Extremely Satisfied!
October 30, 2012

"The representative was very thorough, explained everything very well, and followed up on what she said from the previous day."

Extremely Satisfied!
October 30, 2012

"I am extremely satisfied with the service I got today from Cindy because she took time to understand my non traditional business and apply the principals of what we do to make an accurate quote."

Extremely Satisfied!
October 30, 2012

"It was fast, quick and easy."

Extremely Satisfied!
October 29, 2012

"I was very satisfied. They got me what I needed to get, very fast. She was very, very friendly and she answered all of my questions. She just made this an overall enjoyable experience."

Extremely Satisfied!
October 29, 2012

"Dorothy was very efficient. She gave a lot of information. The price... the quote was very good and I was very impressed. I am now looking online at your company which is a new company for me, and I am very pleased. Thank you."

Extremely Satisfied!
October 29, 2012

"The process was quick and easy. The young lady, Cindy, was very informative and offered me everything I could possibly need in the way of professional insurance. I think she did a fabulous job."

Extremely Satisfied!
October 29, 2012

"The service was very prompt and very informative. The price was great and the adviser who helped me, Cindy, was very nice and did a good job."

Extremely Satisfied!
October 29, 2012

"It was wonderful and to the point. It was excellent service. I really enjoyed it."

Extremely Satisfied!
October 29, 2012

"Very efficient and easy."

Extremely Satisfied!
October 29, 2012

"I think the service was great because it was really quick and I got the policy really quick."

Extremely Satisfied!
October 29, 2012

"The assistant was very pleasant, very informative and very polite."

Extremely Satisfied!
October 26, 2012

"It has been very informative and exactly what I needed. All the information was there, so thank you."

Extremely Satisfied!
October 26, 2012

This customer did not leave any additional comments.

Satisfied!
October 26, 2012

"I was very satisfied with the service I received today. I had questions about insurance and the woman I worked with was very helpful and able to take care of everything, so thank you."

Extremely Satisfied!
October 26, 2012

"Prompt service, very professional and affordable."

Extremely Satisfied!
October 26, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 26, 2012

"Linda was extremely professional and absolutely fast at getting me what I needed. So she met every need and I am pretty picky. That is it. Good service... can't ask for more."

Extremely Satisfied!
October 26, 2012

"The representative I spoke with, her name is Linda, was extremely professional, very articulate, and very friendly. She made the process very easy and delightful. I was happy to get insurance. I spoke with her for the first time today and I got insurance the same day. So it was a pleasurable experience."

Satisfied!
October 26, 2012

"The representative I spoke with, her name is Linda, was extremely professional, very articulate and very friendly. She made the process very easy and delightful. I was happy to get insurance. I spoke with her for the first time today and I got insurance the same day. So it was a pleasurable experience."

Extremely Satisfied!
October 26, 2012

"Richard was very informative and forthcoming with the information he gave me."

Satisfied!
October 26, 2012

"I had called concerning my notary. An issue had come up and he helped me. A great customer agent. He will give me a call back."

Extremely Satisfied!
October 25, 2012

"Knowledgeable and helpful representative."

Extremely Satisfied!
October 25, 2012

"The agent was very helpful and very clear with the terms. She gave me the quote and answered all the questions that I had."

Extremely Satisfied!
October 25, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 25, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 25, 2012

"It was just pleasant and they gave me information that I needed. Thank you."

Satisfied!
October 25, 2012

"Linda was very professional. She was very thorough with her explanation of coverages. She was also very thorough with her questions on what I needed and for the quote process to happen. It took less than 20 minutes to go through the entire process, and it was very streamlined for me to complete the transaction. Appreciate doing business with you. Thank you."

Extremely Satisfied!
October 25, 2012

"Very, very satisfied."

Neutral
October 25, 2012

"The cost was two months and I didn't really understand why. It just did not match what I was looking for."

Extremely Satisfied!
October 25, 2012

"Both customer representatives who I spoke to were very knowledgeable. They walked me through the process, asked questions, responded well to my questions, and the whole process was done well. Thank you very, very much for making the whole process a great experience for me."

Extremely Satisfied!
October 25, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 25, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 25, 2012

"Nikkia was a great sales person. She gave me great information. I was very satisfied with the information she was providing. She gave me all the information needed for my business and in a professional way. I am highly content with the response."

Extremely Satisfied!
October 25, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 25, 2012

"The person I spoke with, Cindy, was very professional, kind, nice to talk with, and she seemed very knowledgeable."

Extremely Satisfied!
October 25, 2012

"The lady that I had was extremely nice and very helpful."

Extremely Satisfied!
October 25, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 25, 2012

"Linda very helpful and very professional. She answered all my questions sufficiently. She was very knowledgeable about the details of the policy I was enquiring after."

Extremely Satisfied!
October 24, 2012

"The agent was very professional, very efficient and very pleasant. Thank you."

Satisfied!
October 24, 2012

"The person I talked to, Dorothy, was very friendly, very helpful, very clear and thorough. I got the information I needed."

Extremely Satisfied!
October 24, 2012

"Friendly and knowledgeable service."

Extremely Satisfied!
October 24, 2012

"Cindy was very personable over the phone and she was able to slow down and help me with questions. She explained what she was saying in general terms and was very helpful. Thank you."

Extremely Satisfied!
October 24, 2012

"It was very prompt and basically painless to have the policy reactivated."

Extremely Satisfied!
October 24, 2012

"It was very professional, direct and to the point."

Extremely Satisfied!
October 24, 2012

"A very personable people and straightforward answers."

Extremely Satisfied!
October 24, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 24, 2012

"My questions were answered in a professional manner. The process was not pain staking. It was very easy and the lady that I spoke to was very nice. Thank you."

Extremely Satisfied!
October 24, 2012

"He was very knowledgeable of the product. He did not take long to get me there. I was very impressed with the quote that he gave me and the coverage that he provided. I think that I would definitely do business with Hiscox."

Satisfied!
October 24, 2012

"I appreciated the speed with which I was able to get a quote and the knowledge of the person doing the asking."

Extremely Satisfied!
October 24, 2012

"The service is great. It took less than ten minutes to complete a transaction. I'm very happy with it."

Extremely Satisfied!
October 24, 2012

"Made things very easy for me to get my insurance claim. It was a great experience."

Extremely Satisfied!
October 24, 2012

"I talked to Cindy today and she was very helpful explaining to me my options. Very friendly and so clear and articulate. All in all, a very good experience."

Extremely Satisfied!
October 23, 2012

"Linda was very knowledgeable. She was very thorough. She explained all the options to me very well and the process was very quick and easy, so it was just a wonderful job all around."

Extremely Satisfied!
October 23, 2012

This customer did not leave any additional comments.

Satisfied!
October 23, 2012

"They were thorough in asking questions."

Extremely Satisfied!
October 23, 2012

"The agent was very thorough in her explanation of the policy."

Extremely Satisfied!
October 23, 2012

"I like the professional attitude and the ability to address questions as well as the thoroughness of the interview process that initially took place when I was looking for insurance."

Extremely Satisfied!
October 23, 2012

"Your agent Cindy was very helpful. She explained everything very thoroughly. Thank you."

Extremely Satisfied!
October 23, 2012

"Linda was very patient in trying to understand my business and what insurance was required."

Extremely Satisfied!
October 23, 2012

"Dorothy did an excellent job correcting my policy. I called in last Friday thinking that my policy was activated. It was not. Dorothy went above and beyond to make sure it was completely taken care of and activated today. So I really appreciate her efforts."

Extremely Satisfied!
October 23, 2012

"The agent was very helpful and knowledgeable."

Extremely Satisfied!
October 23, 2012

"Quality of service and the professionalism of the representative."

Extremely Satisfied!
October 23, 2012

"I was very satisfied. I thought the agent was very, very good. She was very clear, very efficient and she answered my questions properly. Very effective actually! It was a much better phone experience than I have had in quite a while with any company, so I was very satisfied. She did a great job. She was very clear and very responsive. I really appreciate it."

Extremely Satisfied!
October 23, 2012

"Dorothy, the young lady who helped me, was just extremely diligent in giving me the proper information and answering any questions that I had. She was very thorough, very exact, and she gave recommendations, made any adjustments that I needed and just really left me without having to ask any questions. I think that counts as a very thorough quote and it was because of her that I purchased the insurance."

Extremely Satisfied!
October 23, 2012

"Quick and easy to get a quote. A minimum amount of paperwork required."

Extremely Satisfied!
October 23, 2012

"I worked with Nikkia and she really took the time to explain everything to make sure that I understood it even though I don't understand insurance lingo and everything like that. She had a great personality, very vibrant, and very enthusiastic. I will definitely be continuing to do business with you as well as working with Nikkia."

Extremely Satisfied!
October 23, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 23, 2012

"I was happy with the beginning. You were the first one up on the block and I want to compare, you know, I like to take two or three bids before I make a decision and yours was the first. But as I said to the lady, apparently you come highly recommended, but I just wanted, you know, to check before I make an commitment. Like anybody else, I like to save a couple of dollars here and there right now in this economy. That is where we are at."

Extremely Satisfied!
October 23, 2012

"I thought Cindy was totally prepared and responsive to my needs. She did not try to sell me something I did not want."

Extremely Satisfied!
October 23, 2012

"The service was informative, quick and it was to my advantage."

Extremely Satisfied!
October 23, 2012

"Excellent customer service and an excellent price for the product."

Extremely Satisfied!
October 23, 2012

"I was very satisfied because the representative was very knowledgeable. She was a very great assistant to me."

Extremely Satisfied!
October 23, 2012

"I worked with Richard. He was just very personable and just very easy to work with."

Extremely Satisfied!
October 23, 2012

"This customer did not leave any additional comments."

Extremely Satisfied!
October 23, 2012

"Richard was knowledgeable, professional and courteous. He was very considerate of my time. That made a difference."

Extremely Satisfied!
October 22, 2012

"The representative was quick and very easy to work with. Got me the quote that I was looking for within about 10 minutes or so, and was very efficient."

Extremely Satisfied!
October 22, 2012

"She made it very easy for me to talk to her."

Extremely Satisfied!
October 22, 2012

"This customer did not leave any additional comments."

Extremely Satisfied!
October 22, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 22, 2012

"She was so nice."

Extremely Satisfied!
October 22, 2012

"The agent was polite, effective and answered my questions very quickly."

Extremely Satisfied!
October 22, 2012

"I got everything done that I needed to."

Extremely Satisfied!
October 22, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 22, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 22, 2012

"The young lady was very knowledgeable and very helpful in assisting with my quote. I appreciate all the time she took explaining everything to me... things that I did not understand."

Satisfied!
October 22, 2012

"I think whatever I needed, they gave me the clear answer about everything, so that is the thing and that is why."

Satisfied!
October 22, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 22, 2012

"It was very easy to draw up the application and process it."

Extremely Satisfied!
October 22, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 22, 2012

"Got the right information from the agent."

Extremely Satisfied!
October 22, 2012

"I appreciated the service today. Nikkia was very professional. She explained things so that I could understand them, and she was fast and efficient."

Extremely Satisfied!
October 22, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 22, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 22, 2012

"I thought the representative was very caring. She listened to what I had to say. She did not cut me off. She really cared about what I was saying and she seemed very interested. So, I thought it was a very good call and she really worked with me very well. So I appreciate it. Thank you."

Extremely Satisfied!
October 19, 2012

"I was satisfied because they called back promptly and gave me all the information that I needed."

Extremely Satisfied!
October 19, 2012

"I really appreciated the knowledgeable questions about the industry."

Extremely Satisfied!
October 19, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 19, 2012

"She was very courteous, helpful, and she made my day."

Extremely Satisfied!
October 19, 2012

"Very polite representative, down to earth and friendly."

Extremely Satisfied!
October 19, 2012

"Great help."

Extremely Satisfied!
October 19, 2012

"I appreciated the immediate response to my quote that I requested. The lady was very informative and answered all my questions. I was very pleased with the service, and I proceeded to purchase the insurance."

Extremely Satisfied!
October 19, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 19, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 18, 2012

"It is not that I am not purchasing, I am just not purchasing today. Actually, I rescheduled a follow up with Dorothy the representative and we are going to get the thing rolling next week on Friday."

Extremely Satisfied!
October 18, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 18, 2012

"I appreciated the review and also the input."

Extremely Satisfied!
October 18, 2012

"It was quick and easy to get this policy set up and purchased. I'm very happy with the customer service provided."

Extremely Satisfied!
October 18, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 18, 2012

"Dorothy was absolutely wonderful. She explained everything in detail and was just super nice. You need to give her a raise."

Extremely Satisfied!
October 18, 2012

"The service was to the point. It was very quick and there was no attempt to sell me other products I was not interested in."

Extremely Satisfied!
October 18, 2012

"Everything was well explained to me. My questions were answered."

Extremely Satisfied!
October 18, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 18, 2012

"The agent was very helpful and very courteous. I enjoyed my experience, and it was very efficient."

Extremely Satisfied!
October 18, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 17, 2012

"Richard was able to differentiate, you know, liability and E and 0 insurance and navigate the variables contributing to the cost of buying both at the same time. Also in terms of accommodating a delayed payment. So that is very, very helpful to me."

Extremely Satisfied!
October 17, 2012

"I thought the agent I spoke with, Cindy, was very, very nice and helpful and understanding. I was just looking for a quote and did not apply. While she was insistent, she did not become over bearing when I said I wanted a little time before I made a decision, so I like that."

Neutral
October 17, 2012

"Cleared up the internet confusion."

Extremely Satisfied!
October 17, 2012

"The person who attended to me is really a nice person. She clearly explained to me what I would like to know, what I needed to know, so thank you."

Extremely Satisfied!
October 17, 2012

"He was very helpful and prompt."

Extremely Satisfied!
October 17, 2012

"Friendly representative and very informative."

Extremely Satisfied!
October 17, 2012

"I like the speedy response and quick application process. I like the small quotes and rates that I was offered. Good interaction with the representative on the phone."

Extremely Satisfied!
October 17, 2012

"I was pleased with the professionalism and the timeliness of the representative I dealt with."

Extremely Satisfied!
October 17, 2012

"I spoke with a representative by the name of Cindy. I did not realize it was gonna be that quick. I was very pleased with the service she provided me."

Extremely Satisfied!
October 17, 2012

"My basic questions were answered as to the type of insurance that I needed."

Extremely Satisfied!
October 17, 2012

"Hello... I still got a good job, a very good job. Great job!"

Extremely Satisfied!
October 17, 2012

"The process was very easy. The rep was extremely helpful and very knowledgeable. So, a very good experience."

Satisfied!
October 17, 2012

"It was quick and the price was reasonable."

Extremely Satisfied!
October 17, 2012

"The information I was looking for was provided by the agent. The affordability of the policy that I was looking for was met."

Extremely Satisfied!
October 17, 2012

"Yes, it was a very smooth process to get set up. It took less than ten minutes and I'm very happy with the result."

Extremely Satisfied!
October 16, 2012

"Linda was very helpful. She understood exactly what I was saying and was able to advise me well."

Extremely Satisfied!
October 16, 2012

"I talked to a representative named Richard. He was very knowledgeable, very helpful and answered all my questions fully, and helped me out the way I asked him to He did his job very well."

Extremely Satisfied!
October 16, 2012

"I spoke with both Floretta and Crystal. They were both patient and very understanding. They did not have a problem with explaining the terms of the quote that I received. They answered all of my questions with no problem and I really appreciated it because a lot of people just don't have time. So, I have to say that I'm extremely satisfied with the ladies and I really appreciate their time. I look forward to doing more business with you guys."

Extremely Satisfied!
October 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 16, 2012

"Tamara was very nice. Prices... good. Pretty simple. No fuss. No mess. I liked it. Thanks."

Extremely Satisfied!
October 16, 2012

"Very good. Extremely kind and efficient."

Extremely Satisfied!
October 16, 2012

"Very helpful. Very knowledgeable. Very nice."

Neutral
October 16, 2012

"Lower prices."

Extremely Satisfied!
October 16, 2012

"The service was easy to understand, the representatives were friendly and quick to reply, and the website was easy to navigate."

Extremely Satisfied!
October 16, 2012

"Very happy with the service. It was done very thoroughly, quick and simple as well. They explained the whole policy... that's all. Thank you very much."

Extremely Satisfied!
October 16, 2012

"My questions were answered simply. I wasn't really sure what I was looking for. There was no pressure to go ahead and sign up for the insurance, and she explained things in a clear way that I could understand. Some of it really did honestly go over my head because I don't quite comprehend everything, but that's my issue. I need to research a little further just so I can totally understand, but as far as her ability to really explain herself, it worked well for me."

Satisfied!
October 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 16, 2012

This customer did not leave any additional comments.

Satisfied!
October 16, 2012

"I thought the call was really direct, very simple, straight to the point and it took less than 10 minutes to finish, which was really good considering time is everything for me. All right, thanks."

Extremely Satisfied!
October 16, 2012

"I am completely satisfied. The gentleman was very patient, very helpful and very informed. I feel like I understand the choices that were in front of me. I appreciate that very much."

Extremely Satisfied!
October 16, 2012

"He answered the questions well."

Satisfied!
October 15, 2012

"It went smoothly and the agent is kind and nice."

Extremely Satisfied!
October 15, 2012

"I was pleased with the service. When I called the number, I was quickly put in touch with an underwriter. He chatted with me. He answered my question and explained why South Carolina doesn't do insurance for equipment and furniture, and everything was very clear. I appreciate it."

Extremely Satisfied!
October 15, 2012

"It's quick. I like the way Cindy helped me. Thank you."

Extremely Satisfied!
October 15, 2012

"Clear communication, prompt response and an agent, Richard, who took responsibility to help me figure out the best option for myself. The follow up and the productivity were all very valuable to me as a prospective client."

Extremely Satisfied!
October 15, 2012

"The form was easy to complete over the phone. The person on the other end helped me go through each explanation. I appreciate the speed at which they completed it."

Extremely Satisfied!
October 15, 2012

"I'm very satisfied with the knowledge that the agents provided and the information they provided in a very kindly manner. Your service was very quick to get us a quote and also one of the lowest priced insurance companies out there, but the agents were just excellent. They were helpful and gave me the information that I needed."

Extremely Satisfied!
October 15, 2012

"The service was excellent. Getting the insurance was user friendly and it was very easy to a quick contact. The representative that was assisting me was extremely helpful whenever I had any questions."

Satisfied!
October 15, 2012

This customer did not leave any additional comments.

Satisfied!
October 15, 2012

"Prompt service."

Extremely Satisfied!
October 15, 2012

"Well, I am satisfied because the woman I spoke to sent me the policy. The insurance advisor was very clear in explaining and responding to my questions. I felt that I was listened to and I was just satisfied in that regard."

Extremely Satisfied!
October 15, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 15, 2012

"Your representative was very friendly, very helpful and professional... and that's basically why."

Extremely Satisfied!
October 15, 2012

"The agent actually provided the type of insurance I needed. He was clear as far as what I would need. Very clear... they provided a quote, and offered a monthly payment. That left me extremely satisfied. Thank you."

Extremely Satisfied!
October 15, 2012

"I thought that Cindy did a very good job in explaining the policy to me. I had a special request from one of my contractors for the policy and I wasn't sure how it was done. She explained it very simply and walked me through the whole process."

Extremely Satisfied!
October 12, 2012

"Very good."

Extremely Satisfied!
October 12, 2012

"Linda was very helpful. She took time to explain everything to me very clearly and precisely. She was very patient with me as I am a new business owner. I appreciated her level of customer service and attention."

Extremely Satisfied!
October 12, 2012

"Linda was very efficient and professional."

Extremely Satisfied!
October 12, 2012

"The attendant was very knowledgeable and very helpful... and helped me save money."

Extremely Satisfied!
October 12, 2012

"The representative was detailed and gave me good information."

Satisfied!
October 12, 2012

"Your representative was knowledgeable of the product."

Extremely Satisfied!
October 12, 2012

"I thought she was great. She explained everything to a Tee. She took her time to understand and I am honestly very, very happy with her. Her name is Cindy. She did such a great job and she explained some stuff that I did not even think of... things that I need to do on my end. So thank you so much. You guys are great. Thank you Cindy."

Extremely Satisfied!
October 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 12, 2012

"The representative was very friendly, very knowledgeable and made it very easy to go through this process."

Extremely Satisfied!
October 12, 2012

"The customer service representative was very thorough and she was very courteous. She provided the service I needed."

Satisfied!
October 12, 2012

"I was given the information that I asked for accurately and quickly."

Extremely Satisfied!
October 12, 2012

"Fast and convenient."

Extremely Satisfied!
October 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 12, 2012

"I am extremely satisfied because the representative, Susan, took her time to go over the policy and the products. She also was very knowledgeable and patient."

Extremely Satisfied!
October 12, 2012

"Everything was made very clear and to the point. It was very concise and exactly what I needed. Thank you."

Extremely Satisfied!
October 12, 2012

"Helpful and very courteous."

Extremely Satisfied!
October 12, 2012

"I was very impressed by Cindy. Good information."

Extremely Satisfied!
October 11, 2012

"Dorothy was very helpful. She explained the plans and the coverage and gave me all the options."

Extremely Satisfied!
October 11, 2012

"The phone was answered promptly and the representative was very knowledgeable. She was very courteous and helpful."

Extremely Satisfied!
October 11, 2012

"I was very satisfied with her. She was very informative. Things that I did not understand, she explained in full detail and I think she gave me a really good quote."

Extremely Satisfied!
October 11, 2012

"He was very polite and clear."

Extremely Satisfied!
October 11, 2012

"A very polite and very patient person. Considerate and understanding service I received from the young lady today."

Extremely Satisfied!
October 11, 2012

"The woman was very helpful and very precise on all details."

Neutral
October 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 11, 2012

"I feel the agent provided me with the knowledge and all of the available options and he presented them very, very nicely. It looks like I'm very interested in doing business with Hiscox because of all the information he provided. I thought he was accurate and thorough. That is exactly what I was looking for."

Extremely Satisfied!
October 11, 2012

"Linda was very professional. She is very thorough and very clear in all the information and she was very patient. She did a really good job and I appreciate her time in helping clear all this up. Thanks Linda."

Extremely Satisfied!
October 11, 2012

"The availability of an on-line quote. It was simple and took a little bit of time, and someone on the phone could be reached quickly. Customers can have questions answered before making their purchase."

Extremely Satisfied!
October 11, 2012

"I just thought Hiscox made it very simple and gave me a very competitive premium in every single area."

Extremely Satisfied!
October 11, 2012

"Very knowledgeable staff and they were very helpful and professional."

Extremely Satisfied!
October 11, 2012

"It was clear and precise."

Extremely Satisfied!
October 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 11, 2012

"Susan and the other folks I dealt with at your organization have been extremely professional and polite."

Extremely Satisfied!
October 10, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 10, 2012

"Very knowledgeable, patient and an overall pleasant manner."

Extremely Satisfied!
October 10, 2012

"You gave me straight answers. I think that's why I'm extremely satisfied."

Extremely Satisfied!
October 10, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 10, 2012

"The people on the phone were very nice and the information was received properly."

Extremely Satisfied!
October 10, 2012

"The representative was courteous, helpful and efficient in her answers."

Extremely Satisfied!
October 10, 2012

"I found that the person working with me was very knowledgeable in the area of insurance, and while I am not, they were able to answer my questions and help me get my contacting officer on the insurance policy as was required by my client. Thank you."

Extremely Satisfied!
October 10, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 10, 2012

"I just finished getting a policy written with Tiffany who was fantastic. She was knowledgeable about insurance, something I know nothing about. She was able to guide me through the ins and outs and she helped me understand what kind of coverage I need, what kind of policies I needed. She was delightful from a customer service perspective, answered all my questions, thoroughly professional, and very knowledgeable. I felt like I could trust her with any aspect of this transaction. So, I'm very, very happy."

Extremely Satisfied!
October 10, 2012

"I just like the efficiency. They just responded to my questions and provided information. I'm good to go."

Extremely Satisfied!
October 10, 2012

"Cindy was very dedicated, very knowledgeable and very helpful. She was very quick to answer my questions and solve all the issues that were necessary to complete the transaction."

Extremely Satisfied!
October 10, 2012

"The sales person named Nikkia was very helpful, very polite, and very pleasant. You do not get a lot of those customer services too often. Just wanted to say some positive feedback."

Extremely Satisfied!
October 10, 2012

"The person was knowledgeable, walked me through the program and guided me in what I needed to do."

Extremely Satisfied!
October 10, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 10, 2012

"It was amazing. Linda was very nice to work with and answered all my questions. She went above and beyond."

Extremely Satisfied!
October 10, 2012

"I was satisfied because the application process took very little time. Your website included every piece of information I needed to make a decision and your representatives followed up and answered my questions. I got the policy in place in a very short amount of time."

Extremely Satisfied!
October 10, 2012

"I received all the information and I'm satisfied with everything I wanted to know."

Extremely Satisfied!
October 10, 2012

"Clear and concise instructions and information was given. Very professionally handled and not a waste of any of my time. Very quickly and efficiently handled and very thoroughly handled. Richard is a real asset to your team. Thanks again for all the support he provided."

Extremely Satisfied!
October 10, 2012

"Very professional personable and professional service."

Extremely Satisfied!
October 10, 2012

"Extremely helpful, informative, and patient."

Extremely Satisfied!
October 10, 2012

"They were very friendly and gave me all the information I needed. They were able to answer all my questions and they made it easy apply for a quote."

Extremely Satisfied!
October 10, 2012

"I spoke to Linda and her answers were very simple and quick. The quote I got was very usable. Yes, she was very knowledgeable with what I needed, and was able to walk me through it and get me the plan that will best work for me. So I was very happy with that service."

Extremely Satisfied!
October 10, 2012

"I thought the service was speedy and competent."

Extremely Satisfied!
October 9, 2012

"I was satisfied with the politeness, courtesy and thoroughness of the agent and with the website quotation service. The only suggestion I have is... it took me a couple of readings of the email sent to me to find out how I could actually act on purchasing the insurance."

Extremely Satisfied!
October 9, 2012

"Everything was smooth. Your agent answered all the questions and was very thorough, friendly and knowledgeable."

Extremely Satisfied!
October 9, 2012

"The agent was very clear on what I was buying. She was very helpful in walking me through the whole process. It helped me to understand what I was purchasing and what I needed. It just made it a very good insurance buying experience."

Extremely Satisfied!
October 9, 2012

"Linda was very professional. She explained everything very well and she gave me a very good quote for my professional liability as well as liability for my small business. I was also happy to see that there are some payment options, so I can stretch out the payments without any additional cost."

Neutral
October 9, 2012

"The experience was wonderful."

Extremely Satisfied!
October 9, 2012

"I thought my representative was very helpful and thorough. She answered my questions and she offered other avenues that I might want to pursue. I found that offer to be helpful. Thank you."

Extremely Satisfied!
October 9, 2012

"The agent I spoke to was very knowledgeable. He explained all my coverage. He explained the costs and I got a better understanding of the insurance policy that I just purchased."

Extremely Satisfied!
October 9, 2012

"The representative was clear and gave me the information I needed. It was very customer service oriented. I actually called around to other places and they didn't even come close to the customer service level that this individual had."

Extremely Satisfied!
October 9, 2012

"I spoke with Susan who was absolutely a terrific representative for your company. She was able to explain the answers to any and all of my questions. Gave me a good quote and now we are insured by you. I really thank you and I appreciate the professionalism, the friendliness and the human factor in the whole process. As always, you can feel free to give me a call. Thank you so much."

Extremely Satisfied!
October 9, 2012

"Very friendly, very professional, and very experienced. Thank you."

Extremely Satisfied!
October 9, 2012

"I was very happy because Cindy was great. She was helpful. She found exactly what I needed. Pleasant. It was just a good experience overall with the outcome I was looking for."

Satisfied!
October 9, 2012

"Good knowledge of the policy."

Extremely Satisfied!
October 9, 2012

"I felt like the customer service representative was extremely kind and knowledgeable. Very quick to explains things to me that I did not understand. I really appreciate that."

Extremely Satisfied!
October 9, 2012

"My service representative was excellent, professional, courteous and it was just a great experience."

Extremely Satisfied!
October 9, 2012

"The quote was helpful and to the point."

Extremely Satisfied!
October 9, 2012

"I thought it was straight forward, polite, and easy to do. They went through a simple list of questions and it was very easy."

Extremely Satisfied!
October 9, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 9, 2012

"The agent was knowledgeable."

Extremely Satisfied!
October 8, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 8, 2012

"Very easy to understand, and relatively quick and painless."

Extremely Satisfied!
October 8, 2012

"The agent Linda was very knowledgeable, very patient, and she answered all of my questions. I feel that she gave me the best rate for everything, and was very pleasant and easy to deal with when it comes to insurance."

Satisfied!
October 8, 2012

"The agent had assisted me with a quote. He was very helpful and very informative. I appreciate it very much."

Extremely Satisfied!
October 8, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 8, 2012

"I was very satisfied today. I spoke with two different people on two separate occasions and they were both very, very nice. Nobody was pushy or salesy, but I felt very confident that I made the right decision. I'm just very happy with the overall process."

Extremely Satisfied!
October 8, 2012

"She was very professional and she had a very good knowledge about the products, so I was pretty impressed. Thanks."

Extremely Satisfied!
October 8, 2012

"I was expecting this to be a more complicated task, but the agent I spoke to was very good to clarify all my questions."

Satisfied!
October 8, 2012

"Richard was a good communicator and answered all my questions."

Extremely Satisfied!
October 8, 2012

"All of my questions were answered. I got a quote immediately. The whole process took roughly 10 minutes."

Extremely Satisfied!
October 8, 2012

"Excellent."

Extremely Satisfied!
October 8, 2012

"I found your representatives to be knowledgeable, professional and quite capable in understanding my insurance needs and putting together the proposal for my business. Thank you."

Extremely Satisfied!
October 6, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 5, 2012

"The service was efficient."

Extremely Satisfied!
October 5, 2012

"Very good customer service."

Extremely Satisfied!
October 5, 2012

"Cindy was most helpful. She explained it clearly and seemed interested in what I had to say and what my needs were."

Extremely Satisfied!
October 5, 2012

"Great customer service."

Satisfied!
October 5, 2012

"I spoke to Nikkia about getting insurance for a business that I am about to set up and she was extremely helpful. I think she went beyond what I had expected of her in terms of educating me about what I needed to get in terms of an insurance policy, and why I needed that. So, I am very happy with the interaction I had with her. Thank you so much."

Satisfied!
October 5, 2012

"I actually got the quote."

Extremely Satisfied!
October 5, 2012

"Richard was very good at giving me a quote on a timely basis and the price is right."

Extremely Satisfied!
October 5, 2012

"The representative was very nice. He walked me through everything and answered all my questions. She was very pleasant over the phone."

Extremely Satisfied!
October 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 5, 2012

"I talked to a very knowledgeable agent on the phone and we got this done in painless fashion."

Extremely Satisfied!
October 5, 2012

"Comprehensive, straight and easy to understand."

Extremely Satisfied!
October 5, 2012

This customer did not leave any additional comments.

Satisfied!
October 5, 2012

"The person I spoke with was able to answer all my questions and provide me promptly with a quotation."

Extremely Satisfied!
October 5, 2012

"I was satisfied because Cindy was very professional, she was efficient, she was fast, she explained what I didn't understand, and that's what I like."

Extremely Satisfied!
October 5, 2012

"Very professional discussion and dealings. The product was right, the price was right, and it was just a good fit."

Extremely Satisfied!
October 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 5, 2012

"I received all the information that I was looking for."

Extremely Satisfied!
October 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 4, 2012

"It was very simple, it was well explained, and I was able to get my insurance in one day. I did have a problem with somebody calling me back, but finally I was able to connect."

Extremely Satisfied!
October 4, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 4, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 4, 2012

"The customer representative actually gave more details. They went through the details of each point."

Extremely Satisfied!
October 4, 2012

"The representative was very helpful, very nice, and I guess that is it."

Extremely Satisfied!
October 4, 2012

"It's amazing she understood that I was a newby to the whole small business and entrance procedure. She walked me through everything and explained what my policy was and looked at the recommendations that were given to me by another consulting firm. She helped me draft the plan that would be just right for my new company. I really appreciate her efforts."

Extremely Satisfied!
October 4, 2012

"Richard was very thorough at explaining to me what it was I was inquiring about. He emailed me the quote right on schedule the way he said he would, and when I called him back to go ahead and follow through with getting the policy, he was thorough and professional and answered all my questions."

Extremely Satisfied!
October 4, 2012

"Fast, courteous, and a reasonable price."

Extremely Satisfied!
October 4, 2012

"I worked with Richard who explained everything to a tee. He took his time, he was very respectful and understood everything, and he helped me. He was definitely available to answer any questions that I had. He provided his contact information for me to call him back if I needed anything further. Then he skipped half his lunch break to assist me, which I'm so grateful for."

Extremely Satisfied!
October 4, 2012

This customer did not leave any additional comments.

Satisfied!
October 4, 2012

"The service was prompt. There were a lot of answers that we had to go through, even though I did an on-line application."

Extremely Satisfied!
October 4, 2012

"Great service on the phone. I got a good price. Got exactly the limits that I wanted."

Extremely Satisfied!
October 3, 2012

"I am really satisfied with the service because. I was able to explain my situation to someone and I was immediately transferred to someone who could help me. I appreciated the fact that I did not have to speak to several people before I was able to get my issue resolved."

Extremely Satisfied!
October 3, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 3, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 3, 2012

"It went very smoothly. Very easy to do and very straight forward. Easier than dealing with an agent in person actually."

Extremely Satisfied!
October 3, 2012

"The agent knew exactly what I was talking about... what I needed. She didn't have any questions that I could not answer."

Extremely Satisfied!
October 2, 2012

"Nikkia was extremely helpful."

Extremely Satisfied!
October 2, 2012

"I was very satisfied because Cindy took her time and explained the problem to me. She was really patient with me and I really appreciate that. She was not in a hurry. She let me ask questions and made sure that I understood."

Extremely Satisfied!
October 2, 2012

"I was satisfied by the professionalism that Richard displayed and the type of questions asked."

Satisfied!
October 2, 2012

This customer did not leave any additional comments.

Satisfied!
October 2, 2012

"I just received very professional, articulate explanations for the type of insurance that I requested. Good availability, and a very quick and easy quote."

Extremely Satisfied!
October 2, 2012

"Just a very fast response, thank you."

Extremely Satisfied!
October 2, 2012

"The representative was helpful and friendly. She gave me the information that I needed, and she was willing to explain things to me in laymans terms."

Extremely Satisfied!
October 2, 2012

"I appreciate the prompt response and the prompt follow up. Richard is an excellent pro. He really helped me."

Satisfied!
October 2, 2012

"I really like the lady who helped me. She was very thorough, very patient and she explained things well. I just wish your coverage was more on the website, so while I'm working on a phone, I could just click on the website to see the coverage. But the lady who helped me was very nice."

Extremely Satisfied!
October 2, 2012

"The representative was nice. She explained the policy in layman terms and I just appreciated her personality."

Extremely Satisfied!
October 2, 2012

"The process was very well thought out. I did not have to stumble over anything. All the information was presented clearly and the process did not take very long. I had been working on this for a while and this was the easiest situation, even easier than registering on-line. So, thank you very much."

Extremely Satisfied!
October 2, 2012

"Friendly and helpful representative."

Extremely Satisfied!
October 2, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 2, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 2, 2012

"I was able to get my policy very quickly and the representative I spoke to was very knowledgeable on the overall situation."

Extremely Satisfied!
October 1, 2012

"The service was fast and efficient and the service person Nikkia was very helpful."

Extremely Satisfied!
October 1, 2012

"The agent was very detailed. She was very helpful and very pleasant."

Extremely Satisfied!
October 1, 2012

"I was expecting this to be a more complicated task, but the agent I spoke to was very good to clarify all my questions."

Extremely Satisfied!
October 1, 2012

"It was very polite and she was very thorough. She was very patient with me. I really appreciate her being absolutely professional and all of the above."

Extremely Satisfied!
October 1, 2012

"The prices were good and the lady that helped me was knowledgeable, quick and responsive."

Extremely Satisfied!
October 1, 2012

"The service and the treatment were excellent. I am extremely satisfied with the professionalism of the employees that handled my call."

Extremely Satisfied!
October 1, 2012

"Very professional and informative."

Satisfied!
October 1, 2012

This customer did not leave any additional comments.

Satisfied!
October 1, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
October 1, 2012

"Very quick and painless. Very easy to do and Cindy on the phone was very helpful."

Extremely Satisfied!
October 1, 2012

"I got exactly what I needed and for a reasonable price."

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