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June 2012 - Customer Reviews

Extremely Satisfied!
June 30, 2012

"They helped me get the insurance that I needed."

Extremely Satisfied!
June 29, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 29, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 29, 2012

"This is the first one I've tried and I believe this is good."

Extremely Satisfied!
June 29, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 29, 2012

"Nikkia, the representative who was helping me this morning, was very pleasant, very informative, and she gave me the transaction quickly."

Extremely Satisfied!
June 29, 2012

"The representative was very helpful and thorough. She covered and answered all of my questions in great detail. I do appreciate the help."

Extremely Satisfied!
June 29, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 29, 2012

"The customer service was really good. I definitely understood what I wanted and it met my requirements. Thank you."

Extremely Satisfied!
June 29, 2012

"The representative I spoke with was extremely informative and helpful."

Extremely Satisfied!
June 29, 2012

"Actually, Cindy helped me a lot. A really, really, very good customer service person. We greatly appreciate her help. She explained what is what... the basic things in our insurance, and it really helped us a lot. Thank you."

Extremely Satisfied!
June 29, 2012

"I haven't purchased it today because I'm not opening the business until August 15th. So she's going to call me back on the 17th and I will purchase it then."

Extremely Satisfied!
June 28, 2012

"She was incredibly helpful and concise. She answered all my questions and shared all that I needed. Thank you."

Extremely Satisfied!
June 28, 2012

"I thought that the service representative explained the policy very fast and thoroughly. The values were good and that is why I chose you. I was very satisfied."

Satisfied!
June 28, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 28, 2012

"Basically, it was a very easy process. Non-threatening, fairly simple and it was quick. I needed professional liability insurance right away and it seems like I've got it. And the cost is reasonable."

Extremely Satisfied!
June 28, 2012

This customer did not leave any additional comments.

Satisfied!
June 28, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 28, 2012

"Competitive work."

Extremely Satisfied!
June 27, 2012

"Nikkia was informative, very patient, and she was able to answer all my questions."

Satisfied!
June 27, 2012

"The people were very friendly and very helpful."

Satisfied!
June 27, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 27, 2012

"Nikkia was very helpful. She had the answers to the questions that I asked, and she made recommendations based on my needs. She was just very, very helpful and friendly."

Extremely Satisfied!
June 27, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 27, 2012

"I was satisfied because the rates were reasonable and the policies were well explained. I thought the prices for purchasing were easy, convenient and cost effective."

Extremely Satisfied!
June 27, 2012

"The associate... she was very fine, she was very clear, she was very helpful, she explained thoroughly in detail to me and she understood that I am a new business owner. I appreciated that."

Extremely Satisfied!
June 27, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 27, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 27, 2012

"The agent was really helpful, friendly and got all the issues resolved."

Extremely Satisfied!
June 27, 2012

"Very professional and everything that was explained to me was very thorough."

Extremely Satisfied!
June 27, 2012

"The information was clear and concise. I received help quickly and the explanations were good."

Extremely Satisfied!
June 27, 2012

"Thank you for the service. It was great, and it was pleasure to have done business with you."

Extremely Satisfied!
June 27, 2012

"Well, the agent did a good job, responded to all my questions and worked through it quickly and efficiently."

Extremely Satisfied!
June 27, 2012

"The agent seems to be very professional. Straightforward questions... I like that."

Extremely Satisfied!
June 26, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 26, 2012

"It was awesome. I called and got all my questions answered. I got it done. I got it paid for. I got exactly what I needed within 24 hours, and she was just phenomenal. I'm looking forward to a good relationship with you guys. Thank you."

Extremely Satisfied!
June 26, 2012

"The agent I spoke with was very knowledgeable and answered all my questions. It was very good."

Extremely Satisfied!
June 26, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 26, 2012

"Overall, they were very good at describing the policy. Very helpful. I was very impressed."

Extremely Satisfied!
June 26, 2012

"Cindy was great, very accommodating and wonderful to deal with. A plus."

Extremely Satisfied!
June 26, 2012

"The customer service agent was very helpful, answered all my questions and gave me a good overview of what the coverage would entail."

Extremely Satisfied!
June 26, 2012

This customer did not leave any additional comments.

Satisfied!
June 26, 2012

"So far, quick and easy."

Extremely Satisfied!
June 26, 2012

"Convenience and promptness."

Satisfied!
June 26, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 26, 2012

"I have been satisfied with the customer service. It was a quick response, very accurate and it was a painless experience."

Satisfied!
June 26, 2012

"The representative was very helpful and knowledgeable."

Extremely Satisfied!
June 26, 2012

"Efficient."

Extremely Satisfied!
June 26, 2012

"Yes, I'm very satisfied with the service because of my time constraints. With your particular service, the time frame required for me to get the liability insurance that I needed was great. I was able to apply for the insurance and get it immediately. So for that reason, I think that this is an excellent service. The price is very, very reasonable and I really appreciate that as well."

Extremely Satisfied!
June 26, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 26, 2012

"Good understanding by the person who helped me, Nikkia. The way that she explained things to me with the questions I asked her, and the patience she had with me this morning and this afternoon completing the task."

Extremely Satisfied!
June 26, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 26, 2012

"Nikkia was very helpful. She answered all my questions. I thought the pricing of the policy was very favorable as well... and the ease of the online claims. The online application was great as well."

Extremely Satisfied!
June 26, 2012

"My agent was very knowledgeable and had a great personality."

Extremely Satisfied!
June 26, 2012

"The representative I spoke with, Cindy, was very helpful and friendly. She answered all my questions, even though I asked her the same questions about three times. She made me feel confident that we made the right decision, and she did an excellent job."

Satisfied!
June 25, 2012

"I found you on the web, and I found your form which was easy enough. I talked to someone a couple of times and received very good responses. There was a very short wait time when I called you. I also put in a request for a return call. I did get one, but I was not home to answer it. So I am generally satisfied. I think that your rates are reasonable."

Satisfied!
June 25, 2012

This customer did not leave any additional comments.

Satisfied!
June 25, 2012

"I felt that the insurance quotes I got were pretty reasonable. One of them was actually half of what I was paying now, so I'm real happy with it."

Extremely Satisfied!
June 25, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 25, 2012

"Quick and efficient."

Extremely Satisfied!
June 25, 2012

This customer did not leave any additional comments.

Satisfied!
June 25, 2012

"It didn't take very long to get through to customer service. The process was very quick and easy. I wasn't put on hold for very long."

Satisfied!
June 25, 2012

"The receptionist was fast and efficient. Sometimes she was a little too fast, but she was very accurate and very helpful."

Extremely Satisfied!
June 25, 2012

"The quality of your representative was very, very good. I like the product and price."

Extremely Satisfied!
June 25, 2012

"Overall, it was very efficient, very clear, and personable. Nikkia did a very fine job. She explained everything I needed, maybe a couple of times. I appreciate it, thanks."

Extremely Satisfied!
June 25, 2012

This customer did not leave any additional comments.

Satisfied!
June 25, 2012

"Courtesy and professionalism."

Extremely Satisfied!
June 22, 2012

"Fast service, easy to use, and very responsive. I got exactly what I was looking for."

Satisfied!
June 22, 2012

"The service was excellent. My agent was excellent. The price was very good but I would always like to see a better price."

Extremely Satisfied!
June 22, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 22, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 22, 2012

"I was satisfied with the information received from Belinda. She was very thorough in explaining each category of insurance that I was interested in purchasing."

Extremely Satisfied!
June 22, 2012

"I spoke to a live person. I got over to a specialist to help me, and Cindy was very professional, very thorough, and she explained everything. Very nice and I was extremely happy with the way the whole process went."

Extremely Satisfied!
June 22, 2012

"Excellent customer service. Thank you."

Extremely Satisfied!
June 22, 2012

"The advisor, Cindy, was very helpful. She explained all the terms and conditions of the insurance contract. I'm really satisfied talking to her and getting the information from her."

Extremely Satisfied!
June 22, 2012

"I'm satisfied today because I spoke with Richard. He was extremely instructive as to what we are supposed to do. He was informative with information. He explained everything explicitly and we have had no problems. That's why I'm satisfied today."

Satisfied!
June 22, 2012

"The representative was very polite."

Extremely Satisfied!
June 22, 2012

"The lady I spoke to, Judy, was really friendly. She explained everything that I had questions about... and yeah, it was good service. Thank you."

Extremely Satisfied!
June 21, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 21, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 21, 2012

"The person I was working with was incredibly responsive. She called me back immediately, whenever she could, and was very helpful."

Extremely Satisfied!
June 21, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 21, 2012

"Very polite! They gave me good information and they were very professional."

Extremely Satisfied!
June 21, 2012

"I was very satisfied because I didn't really know exactly what I needed when I first called. I thought that I was taken care of very well and everything was explained to me, and I understood. Thank you."

Extremely Satisfied!
June 21, 2012

"A very good service."

Extremely Satisfied!
June 21, 2012

"Cindy was very good at explaining the services offered. It was all just very good."

Extremely Satisfied!
June 21, 2012

"I liked my sales rep. She was very knowledgeable and very patient with me, and that makes me feel good because I didn't understand any of this. So she was great."

Extremely Satisfied!
June 21, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 21, 2012

"The customer service agent, who was there helping me, was a gentleman doing his work and helped me understand everything. Thank you so much."

Extremely Satisfied!
June 21, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 21, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 21, 2012

"A friendly, helpful staff and a great price."

Extremely Satisfied!
June 20, 2012

"Everything was quick and efficient. I had been looking for a couple of days and this came as a welcome surprise."

Extremely Satisfied!
June 20, 2012

"Great information."

Extremely Satisfied!
June 20, 2012

"Professional and knowledgeable."

Extremely Satisfied!
June 20, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 20, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 20, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 20, 2012

"Very efficient and courteous."

Extremely Satisfied!
June 20, 2012

"The agent was very courteous and very helpful... for a very nice price."

Extremely Satisfied!
June 20, 2012

"The amount of time that Linda spent with me to get the policy established was amazing and very professional. It was a very positive insurance experience."

Extremely Satisfied!
June 20, 2012

"I appreciated the professionalism of Cindy, the ease of the application process and the quick turn around."

Extremely Satisfied!
June 20, 2012

"The agents I spoke with were extremely responsive. The web response to my request was very quick."

Extremely Satisfied!
June 20, 2012

"The agent was very personal. She offered to answer all my questions and helped me in every way. I really appreciated that."

Satisfied!
June 20, 2012

"Floretta, was very helpful. She just gave me good customer service."

Extremely Satisfied!
June 20, 2012

"Rich was very professional and efficient. He made it a very pleasant experience. It was easy."

Extremely Satisfied!
June 19, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 19, 2012

"I love your customer service. The agents are really very good. And of course, I think that the value for what you're offering seems to be good as well."

Extremely Satisfied!
June 19, 2012

"The person knew what he was talking about and was friendly. The price for the insurance is good."

Extremely Satisfied!
June 19, 2012

"Prompt follow up by email and by phone. Its nice to have those options, and Richard explained the insurance so I could actually understand it. He did a great job."

Extremely Satisfied!
June 19, 2012

"The only thing that I have to say is that when I was trying to purchase my policy, I wanted to do an online chat with somebody. I tried for 4 or 5 times to continue to do that, and it was always busy. There was not a representative available. But because I was in a hurry, I ended up just going ahead and purchasing the policy. I am very satisfied with everything else. So I just wanted to let you know that. Thank-you."

Extremely Satisfied!
June 19, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 19, 2012

"Very professional, prompt and helpful."

Extremely Satisfied!
June 19, 2012

"Quick and easy to understand instructions. Very helpful agent."

Extremely Satisfied!
June 18, 2012

"The customer service rep was very knowledgeable. She sold me some additional insurance that I did not know I would need."

Extremely Satisfied!
June 18, 2012

"The agent was very respectful, courteous and patient with my lack of understanding of the policy. She provided me with suitable information to make sure I was comfortable."

Extremely Satisfied!
June 18, 2012

"I was able to receive the answers I was looking for."

Satisfied!
June 18, 2012

"Thus far, I think Hiscox was very nice and very respectful. I have only had a few opportunities to interact with Hiscox, but at this point I am pleased with the services."

Extremely Satisfied!
June 18, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 18, 2012

"Answered questions. Offered competitive rates. Easy to talk to."

Extremely Satisfied!
June 18, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 18, 2012

"I was very pleased and it's been great."

Satisfied!
June 18, 2012

"It was very polite and very fine. Overall, the experience was smooth and fast and efficient. I appreciate the design and usability [of the website], however, your survey is not so well designed. It has taken a long time. So I would design the survey to do it online."

Extremely Satisfied!
June 18, 2012

This customer did not leave any additional comments.

Satisfied!
June 18, 2012

"The agent, even though I was not aware of exactly what type of coverage I needed... he was very knowledgeable as to what coverage was needed. We were able to streamline the process and get exactly what I needed. I'm very happy with the amount of coverage that I'm getting for the price."

Extremely Satisfied!
June 18, 2012

"It was relatively easy to speak to a service representative and was relatively quick. They were very polite and well informed."

Extremely Satisfied!
June 18, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 18, 2012

"She answered all my questions promptly and provided the cover I needed."

Extremely Satisfied!
June 18, 2012

"Cindy was my adviser. She did a fantastic job in explaining policies and everything I needed to know to make a decision, and for what I needed for professional liability and commercial liability insurance for my business. I did not know very much about what I was asking for, and she took the time to explain what I needed to know. She did a fantastic job. She deserves to be recognised because you can tell she cares about what she's doing. She did a great job. Thank you."

Extremely Satisfied!
June 18, 2012

"My conversation with Hiscox was excellent. Everything was done on time and it was completely satisfactory."

Extremely Satisfied!
June 16, 2012

"The agent was Mel and she was extremely helpful and knowledgeable."

Extremely Satisfied!
June 15, 2012

"Good responses."

Extremely Satisfied!
June 15, 2012

"Very knowledgeable! She gave me what I needed to get my coverage started today."

Extremely Satisfied!
June 15, 2012

"The customer service representative was efficient, thorough, and spoke good, clear English. She asked if I had any questions."

Satisfied!
June 15, 2012

"I enjoyed it! Many thanks again."

Extremely Satisfied!
June 15, 2012

"The agent I spoke with was great to work with. Very dedicated and detailed. I enjoyed working with this person and I was made to feel a level of comfort dealing with an insurance company that I have not felt with any other broker or agent."

Extremely Satisfied!
June 15, 2012

"I was satisfied because I started at nine and then got timed out because I didn't have any more time. And when I called, the lady asked for the email address, so she was able to find where I left off. I didn't have to start from the beginning. She was very, very professional and really helpful. I got a quote, I didn't get the policy today, but I am gonna go with this insurance company because I just like the service. Thank you."

Extremely Satisfied!
June 15, 2012

"Wendy was efficient, professional and... I guess that's it."

Extremely Satisfied!
June 15, 2012

"Very thorough."

Extremely Satisfied!
June 14, 2012

"Richard was my agent. He helped me with worker's comp and other business policies. He's extremely knowledgeable, very polite, and very professional. We gathered the information that I needed and I was very very pleased with that."

Extremely Satisfied!
June 14, 2012

"There was ambiguity in some of the wording in the application, and Susan clarified it very quickly, and she had a complete understanding of my question."

Extremely Satisfied!
June 14, 2012

"Great customer service. On time and on point."

Extremely Satisfied!
June 14, 2012

"I was extremely satisfied to do this with Cindy's availability and willingness to answer my questions. She was straightforward with the information that I requested."

Extremely Satisfied!
June 14, 2012

"I expressed an interest in this coverage online this morning, and four hours later, I have coverage. I'm very pleased with that."

Extremely Satisfied!
June 14, 2012

"It was very thorough and the representative explained what the coverages were very well. I'm very impressed. Very professional, very kind and very helpful."

Extremely Satisfied!
June 14, 2012

"Good questions, and I liked being called back. I guess everything's OK."

Extremely Satisfied!
June 13, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 13, 2012

"A good person helped me with it."

Extremely Satisfied!
June 13, 2012

"The advisor that I got was very knowledgeable and very patient with asking questions. I am new to the service. He walked me through the system and showed me where I would be needing to go."

Extremely Satisfied!
June 13, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 13, 2012

"I was very satisfied because of Judy, the lady that waited on me. She didn't take much of my time. She was very fast and efficient. She knew her business very well. She answered all my questions quickly. I'm very busy this afternoon and she took care of it. I've already got the paperwork emailed to me in less than 5 minutes. So, I mean you can't do better than that. Thank you."

Extremely Satisfied!
June 13, 2012

"The application was easy, and when I called for a little bit of clarification and some help, the people I talked to were extremely friendly and very helpful."

Satisfied!
June 13, 2012

"Smooth transaction."

Extremely Satisfied!
June 13, 2012

"All my questions were answered. I was given just about all the information I needed. And everything else was precise and to the point. I appreciate that. Thank you. Also the agent was very nice and very courteous. That also helped make my decision. Thank you."

Extremely Satisfied!
June 13, 2012

"I was looking for reasonably priced insurance. Quickly accomplished! Thank you."

Extremely Satisfied!
June 13, 2012

"It was extremely helpful and a very courteous, energetic experience... and that is a good thing."

Satisfied!
June 13, 2012

"I believe the representative was courteous and able to explain everything in detail to me."

Extremely Satisfied!
June 13, 2012

"A very knowledgeable and kind associate with quick turnaround on a quote for insurance."

Extremely Satisfied!
June 13, 2012

This customer did not leave any additional comments.

Satisfied!
June 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 12, 2012

"Nikkia was very knowledgeable of the products and the offerings. She was very helpful in helping me make a decision... when I actually make the decision. She pointed everything out to me... everything was clearly understood."

Extremely Satisfied!
June 12, 2012

"She did a great job."

Extremely Satisfied!
June 12, 2012

"The agent was very knowledgeable."

Extremely Satisfied!
June 12, 2012

"Very professional. Very easy to talk to. They put me at ease and it was an absolute pleasure to work with them."

Extremely Satisfied!
June 12, 2012

"Yes, the person was easy to work with."

Extremely Satisfied!
June 12, 2012

"She was very precise and she answered each and every one of my questions. She made me feel confident that I had chosen the right insurance company for my Errors and Omissions insurance."

Extremely Satisfied!
June 12, 2012

"Very professional and courteous. The information that was given to me and the speed at which we got the job done [was great]. I was very satisfied."

Extremely Satisfied!
June 12, 2012

"You are very good at explaining things where I had no clue! Thanks."

Extremely Satisfied!
June 12, 2012

"The service was professional, fast, economically beneficial and all my questions were answered."

Extremely Satisfied!
June 12, 2012

"Quick response to my question. Very professional."

Extremely Satisfied!
June 12, 2012

"It was an easy transaction, very clear, very pro small business and I appreciate all the help today."

Extremely Satisfied!
June 12, 2012

"I was satisfied with the overall timing, urgency and responsiveness by everyone I spoke to, and the documents came in right away. There was pretty much no waiting period."

Extremely Satisfied!
June 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 12, 2012

"She gave a thorough explanation of everything and offered options for things I hadn't thought of."

Extremely Satisfied!
June 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 12, 2012

"It was great."

Extremely Satisfied!
June 12, 2012

This customer did not leave any additional comments.

Satisfied!
June 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 12, 2012

"The representative was very pleasant. She seemed to understand the offerings and she was very helpful to me."

Extremely Satisfied!
June 12, 2012

"Cindy was very personable, very friendly, engaging, and she really cared. I loved it, and I will definitely be doing my policy with her. I just have a few other things I want to work out, but I'm not going to shop any place else. She's good. I love her."

Extremely Satisfied!
June 12, 2012

"The service was very quick... the process was very easy."

Extremely Satisfied!
June 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 12, 2012

"My customer agent, Cindy, was very informative and detailed about all the information and questions I had. I was very pleased."

Extremely Satisfied!
June 12, 2012

"Very professional."

Extremely Satisfied!
June 12, 2012

"This morning, I spoke with Cindy and she was extremely thorough and helpful in answering all of my questions. A true professional at what she does. I was referred to you through Net Quotes. That's about it. I mean I'm totally satisfied."

Extremely Satisfied!
June 12, 2012

"I talked with three other companies but they did not provide instant quotes or feedback."

Extremely Satisfied!
June 11, 2012

"The person who helped me was very knowledgeable. He was able to answer all my questions and he was professional. I am really satisfied."

Extremely Satisfied!
June 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 11, 2012

"He answered my questions directly and to the point. Very satisfied."

Satisfied!
June 11, 2012

"The website and the representative were very detailed and very thorough."

Extremely Satisfied!
June 11, 2012

"Cindy was extremely helpful and very exact in telling me about the coverage. I'm extremely pleased with the service."

Satisfied!
June 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 11, 2012

"Outstanding service from the administrative person, Nikkia"

Extremely Satisfied!
June 11, 2012

"I was able to obtain a fast quote from a very friendly operator."

Extremely Satisfied!
June 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 11, 2012

"You were extremely friendly, concise and clear."

Extremely Satisfied!
June 11, 2012

"Very friendly service. Very prompt reaction. Looking forward to getting the documents within 24 hours."


Extremely Satisfied!
June 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 11, 2012

"Very professional and very reasonable cost and an easy to use website."

Extremely Satisfied!
June 11, 2012

"Yes... the call was very responsive and competitive."

Extremely Satisfied!
June 10, 2012

"Everything was very professional and helpful."

Extremely Satisfied!
June 9, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 8, 2012

"The agent was very professional."

Extremely Satisfied!
June 8, 2012

"The customer service was really responsive and they got back to me right away, which was very helpful. They explained the process really well and they worked with me to come up with a policy that works for my company."

Extremely Satisfied!
June 8, 2012

"I actually ended up having three phone calls with the same person... Tiffany, and I found her to be very professional, helpful, good humoured and very resourceful at coming up with the information I needed."

Extremely Satisfied!
June 8, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 8, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 8, 2012

"A very knowledgeable representative and great service. Everything was great."

Extremely Satisfied!
June 8, 2012

"The agent was very helpful, very knowledgeable, and very informative of the product."

Extremely Satisfied!
June 8, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 8, 2012

"Very quick to respond with information."

Extremely Satisfied!
June 8, 2012

"They did everything I asked and completed it quickly."

Extremely Satisfied!
June 7, 2012

"Everything from the beginning today was excellent. She knew exactly what I was looking for, and she continually followed up with the right information. She always calls me at the right time whenever we had scheduled a time, and she was always on time. I really appreciate the support she had provided to me. Thank you."

Extremely Satisfied!
June 7, 2012

"The representative was well informed, the quote was good, the service was good, and the options for payment were good. So overall it was the better experience."

Extremely Satisfied!
June 7, 2012

"Judith was great to work with. Very helpful and very knowledgeable."

Extremely Satisfied!
June 7, 2012

"The agent was very friendly and ready to help."

Extremely Satisfied!
June 7, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 7, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 7, 2012

"She was very helpful. She did everything she could to help me. And I'm very happy."

Extremely Satisfied!
June 7, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 7, 2012

"I was extremely pleased with the service that I received. Nikkia was fabulous. I wasn't sure what to expect. My old company has discontinued giving photographer's insurance. I wasn't really sure where I was gonna go. then I found your website and Nikkia answered the phone. She was very assuring and she helped me to feel very confident that I was going to the right company."

Extremely Satisfied!
June 7, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 7, 2012

"Susan did a great job in explaining everything... how this policy works and all that. It is exactly what I needed, so I am very satisfied."

Extremely Satisfied!
June 7, 2012

"Very good service, quick response, and the prices were good."

Extremely Satisfied!
June 7, 2012

"Raquel was very informative and very professional on the phone. She was friendly and was able to quickly provide a quote to me for general liability coverage."

Extremely Satisfied!
June 7, 2012

"The service was very quick, very friendly, very clear and exceeded all my expectations."

Extremely Satisfied!
June 7, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 7, 2012

"The woman who helped me was exceptional in her service, professionalism and great personality. I enjoyed talking with her. She made me feel like I was glad to spend my money with Hiscox."

Extremely Satisfied!
June 7, 2012

"Dolly was very thorough. She paid particular attention to make sure that I was categorized correctly based on my career and my business. She gave me all the information I needed, including the monthly payment plan which I had not heard of from anyone prior. So she was very thorough and did a great job."

Extremely Satisfied!
June 7, 2012

"The last person I spoke with was very professional and really helpful. I am very pleased with the service. But before that, you know, [the first ones I talked to] were not sure what they were doing, but the last one was very helpful."

Extremely Satisfied!
June 6, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 6, 2012

"The agent was very pleasant and helpful. She sold me what I wanted and she did it very timely and professionally. It was a really good experience."

Extremely Satisfied!
June 6, 2012

"I just wanted to go over the quote with my husband but we will probably purchase it shortly."

Extremely Satisfied!
June 6, 2012

"Everybody was very friendly and very knowledgeable. It did not take long to fill out the application, and I believe the rates are reasonable. I would recommend that its time to talk to other people."

Extremely Satisfied!
June 6, 2012

"The agent who I worked with was very polite, very courteous, and knew what she was talking about. They were able to get the information I needed to me very quickly."

Extremely Satisfied!
June 6, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 6, 2012

"Richard the agent, who I talked with, was able to handle all the questions very quickly. He did a great job."

Extremely Satisfied!
June 6, 2012

"Richard was knowledgeable. He had the answers immediately. He was not wishy-washy, and he was all about customer service."

Extremely Satisfied!
June 6, 2012

"Everyone was very professional and very efficient with the questions, and explaining everything in detail."

Extremely Satisfied!
June 6, 2012

"The core question about whether intellectual property protection was included was answered. And the overall process was very quick and clear."

Extremely Satisfied!
June 6, 2012

"The person I spoke with was very professional and the quote was done very quickly. Everything I needed was taken care of very quickly and professionally, and so I was very happy overall because it was done very well."

Extremely Satisfied!
June 6, 2012

"I was helped today by Nikkia. I believe she was in Virginia Beach. Incredibly knowledgeable, very polite, very thoughtful, and she did everything expeditiously and got everything resolved on one phone call. A fantastic employee. You're very fortunate to have someone like her on your staff."

Extremely Satisfied!
June 6, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 6, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 5, 2012

"Linda was super and very professional. Everything was handled in a quick time frame... very nice."

Extremely Satisfied!
June 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 5, 2012

"The lady was very sweet, very accommodating and very helpful."

Extremely Satisfied!
June 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 5, 2012

"Everything was thoroughly explained to me that was not on the form that I filled out."

Extremely Satisfied!
June 5, 2012

"Yes, Mel just made the whole process very, very simple for me. When I filled out a form, she called immediately. In fact, she was the only company that called, and I contacted ten other local agents. Some of them have never gotten back to me. Some of them got back to me with a whole bunch of forms for me to fill out. Now, I'm with Hiscox, and it was just very, very easy to do. And I told Mel the reason that she got my business is because she earned my business."

Extremely Satisfied!
June 5, 2012

"I got all my answers. All questions were answered very nicely. So thank you for that."

Extremely Satisfied!
June 5, 2012

This customer did not leave any additional comments.

Neutral
June 5, 2012

"I thought it was a great experience and I have no complaints whatsoever."

Extremely Satisfied!
June 5, 2012

"The information was readily available, clearly explained and provided properly. So that was exactly what I needed."

Extremely Satisfied!
June 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 5, 2012

"Very satisfied. Linda was really helpful. My insurance was really fast. Thank you."

Extremely Satisfied!
June 5, 2012

"The customer service is outstanding. The knowledge base is very good. Everything was explained thoroughly, and I look forward to doing business with you guys."

Extremely Satisfied!
June 5, 2012

"Everything went real smooth and I was just happy with the service I got."

Extremely Satisfied!
June 5, 2012

"She was very helpful and informative."

Extremely Satisfied!
June 5, 2012

This customer did not leave any additional comments.

Satisfied!
June 4, 2012

"The website doesn't give the option to modify specific parts of the quote. If you wish to make changes, you need to start from the beginning." 

Extremely Satisfied!
June 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 4, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 4, 2012

"Great customer service."

Extremely Satisfied!
June 4, 2012

"The ease with which you were able to do this."

Extremely Satisfied!
June 4, 2012

"Very simple and very easy to deal with."

Extremely Satisfied!
June 4, 2012

"I think the young lady knew and what kind of insurance I needed to get to be satisfied. She was a very, very good customer service person and she answered all the questions that I had. I really appreciate it."

Extremely Satisfied!
June 4, 2012

"Professional, rapid response from Nigel from personal."

Satisfied!
June 4, 2012

"It was quick, very precise and just to the point. So, that's the reason I was satisfied."

Extremely Satisfied!
June 4, 2012

"I'm satisfied because the price was right and the service was good and you guys have been around for years. So I trust that that will be a good service for us to have."

Extremely Satisfied!
June 4, 2012

"The representative was very knowledgeable. I was hoping to find exactly what I needed and it was actually a very pleasant call that took a very short amount of time."

Satisfied!
June 4, 2012

"The guy who helped me, Richard, was very thorough, very accommodating and he knew what he was doing. Great information."

Extremely Satisfied!
June 4, 2012

"Very knowledgeable and professional service. A very great articulation from your agent."

Extremely Satisfied!
June 4, 2012

"The rates are great, and they answered all my questions."

Satisfied!
June 4, 2012

"The service representative was very kind and he provided the appropriate quote that I needed."

Extremely Satisfied!
June 4, 2012

"Everything was processed quickly. The customer service person was informed and it went very well."

Extremely Satisfied!
June 4, 2012

"Devona was very clear on what the terms of the insurance were. She was very helpful in explaining to me how everything works because this a first time purchase for me as a new business."

 

Extremely Satisfied!
June 4, 2012

This customer did not leave any additional comments.

Satisfied!
June 4, 2012

"Good morning... I spoke to Richard, and he was very knowledgeable. He was very patient and I was able to get a quote quickly. I appreciate that."

Satisfied!
June 2, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 2, 2012

"The person was easy to understand, clear, concise, and went through everything as quickly as possible."

Extremely Satisfied!
June 1, 2012

"My questions were answered quickly and efficiently... and I wasn't lost when I was transferred."

Satisfied!
June 1, 2012

"Good service. Very helpful representative."

Extremely Satisfied!
June 1, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 1, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
June 1, 2012

"The information was very clear. The representative was very professional. I'm very happy with the service provided."

Extremely Satisfied!
June 1, 2012

This customer did not leave any additional comments.

Satisfied!
June 1, 2012

"Thoroughly went over the content conditions."

Extremely Satisfied!
June 1, 2012

"It was very easy to get the policy and no hassles."

Extremely Satisfied!
June 1, 2012

"I'm completely satisfied because she went above and beyond. She took the time to go over the details of my policy with me, and generally, she was nice to work with."


Extremely Satisfied!
June 1, 2012

"I got a good person on the phone right away, Nikkia. She took the information and issued a policy... and the price seemed fair. Thank you."

Extremely Satisfied!
June 1, 2012

"I would have to say [I am satisfied because of the] terms and price, being able to make payments, but then being able to find someone that will even give you coverage in Florida and in the area. I couldn't believe the huge spread and quotes that I did receive. I just commented that you really need to go to our local board of realtors. I think with the Tampa board of realtors that they will actually do a feature article on you. The girls will take a picture because you're offering something of service to the community. All the agents need policies and are having trouble getting them. They'll put you in the newspaper."

Extremely Satisfied!
June 1, 2012

"I think the people that work for Hiscox are very pleasant to work with. They have great attitudes and are very knowledgeable about their company commitment."

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