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July 2012 - Customer Reviews

Extremely Satisfied!
July 31, 2012

"He was very knowledgeable and provided very clear suggestions and answers about my insurance."

Extremely Satisfied!
July 31, 2012

"You have provided a very professional service."

Satisfied!
July 31, 2012

"Everybody was very attentive and very informative."

Extremely Satisfied!
July 31, 2012

"I was very satisfied with the customer service representative, Cindy, who was extremely informative, extremely polite and convincing. I just called to get a quote and to find out which way I should go. She gave great examples, and some of the common things that people are doing. And that just helped guide me along the way with my decisions. So I felt like, you know, I was treated the right way and I wasn't just left vulnerable. So I'm a very, very happy new customer and I plan to have this be a long and healthy relationship."

Extremely Satisfied!
July 31, 2012

This customer did not leave any additional comments.

Satisfied!
July 31, 2012

"I was satisfied with all the information I gathered from the gentleman and the quote."

Extremely Satisfied!
July 31, 2012

"The service was prompt. I was connected to the right people on the first try. Those people knew what I needed and were able to take care of what I needed in short order. The phone call was not long and tedious. All in all, a good experience."

Extremely Satisfied!
July 31, 2012

"I appreciated the knowledge of the agent I spoke with, along with her patience. And because it took me about 2 weeks before I decided to make this decision, she was patient and called me back at the time that I asked her to. She answered the questions and even called me back today. So thank you."

Extremely Satisfied!
July 31, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 31, 2012

"Yes... the customer service was very good. He explained everything in detail and answered any questions that I may have had."

Extremely Satisfied!
July 31, 2012

"The representative was certainly very polite. I do not have a word for it. She explained things very well to me and made sure that I understood the cover that was given."

Extremely Satisfied!
July 31, 2012

"The knowledge of the customer representative."

Satisfied!
July 31, 2012

"“The agent, Cindy, was very helpful and informative."

Extremely Satisfied!
July 31, 2012

"Everyone was very helpful and knowledgeable about the products. I'm glad I found the company."

Satisfied!
July 30, 2012

"The agent was very helpful."

Extremely Satisfied!
July 30, 2012

"Everybody was real easy to work with and talk to. Also they were very prompt in getting me the information that I needed."

Extremely Satisfied!
July 30, 2012

"I am very satisfied with the level of assistance and information provided today. Thank you very much."

Extremely Satisfied!
July 30, 2012

"It was quick, easy and fast. The representative answered my questions."

Extremely Satisfied!
July 30, 2012

"Nikkia was very helpful and very knowledgeable. She listened to my questions and made sure that she answered everything I was concerned about. She reassured me that I was going into a better policy for my particular needs at this time. I was very satisfied with the service."

Extremely Satisfied!
July 30, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 30, 2012

"The woman who was speaking with me was very accurate and precise in giving me the quotes and the best bill that she could possibly give me."

Extremely Satisfied!
July 30, 2012

"Very good customer service."

Extremely Satisfied!
July 30, 2012

"Great customer service."

Extremely Satisfied!
July 30, 2012

"I am very satisfied basically because of the way the sales person spoke with me and the way he was able to answer my questions quickly and accurately. He had patience with me, was very professional, and he asked me constantly if I had any other questions. He took the time to explain and I'm very satisfied with overall the price."

Satisfied!
July 30, 2012

"The call was very thorough and the attendant was polite."

Extremely Satisfied!
July 30, 2012

"Well, Nikkia was very quick, very clear and very courteous."

Extremely Satisfied!
July 30, 2012

"Professional service, speed of service and knowledge of the subject matter."

Extremely Satisfied!
July 30, 2012

"The agent was extremely helpful. It was a long process and they worked with me through the entire process. It was very good."

Extremely Satisfied!
July 30, 2012

"The amount of the policy, what is covered by the policy, and the knowledge of the insurance agent."

Extremely Satisfied!
July 30, 2012

"I was very pleased today because I am on a short time schedule. I have to have this information to the venue, to the arena today, and it was a very quick service. They answered my questions immediately. Linda was great to work with and I am very pleased. Thank you very much."

Extremely Satisfied!
July 30, 2012

"Prompt, good service, and a good price."

Extremely Satisfied!
July 30, 2012

"It was done very quickly and efficiently."

Extremely Satisfied!
July 30, 2012

"Cindy was very pleasant, informative, asked all the right questions, and did not waste any time. She just did a great job."

Extremely Satisfied!
July 27, 2012

"Fast, professional help. Great customer service. I got the quote I wanted."

Extremely Satisfied!
July 27, 2012

"Thank you for being easy to work with. Thank you for being quick to respond and we look forward to doing business for many years."

Satisfied!
July 27, 2012

"I cannot hit star to get my insurance policy. They still have my information from my previous call. The person was friendly and kind to me. They processed everything quickly and it seems like it's a good deal because everything went right on schedule right off the bat."

Extremely Satisfied!
July 27, 2012

"I was called back very promptly. Everybody was very friendly and informative. I mean it was very easy and enjoyable to buy insurance. It was stress free and a quick process."

Satisfied!
July 27, 2012

"The information I received today was very thorough. It helped me understand exactly what I needed to know. I received answers to questions that will help me make a good decision."

Extremely Satisfied!
July 27, 2012

"Linda was very knowledgeable and very nice. She got things done very quickly and it just seems like it was very seamless."

Satisfied!
July 27, 2012

"The agent was very clear and gave good explanations of the product, and answered the questions I had about it."

Extremely Satisfied!
July 27, 2012

"I am exceptionally pleased with the service today because the young lady who took my call was very knowledgeable. She was also very friendly and very easy to talk to, yet very professional. I really appreciated the level of service given, and how she let me know exactly what she was about to do. She ensured me that it wouldn't take very long, and she explained that the company is designed to help the small guy, like myself. I appreciated that as well."

Extremely Satisfied!
July 27, 2012

"The agent was excellent. Best insurance agent I have ever had."

Extremely Satisfied!
July 27, 2012

"The service was friendly and thorough, and it covered all of our options. I got a better deal than I did [from another company]."

Extremely Satisfied!
July 27, 2012

"It was very easy, polite, helpful, and a positive experience."

Extremely Satisfied!
July 26, 2012

"Very helpful today. She was able to provide additional information that I was in question about. She was very thorough and very willing to provide excellent customer service today. I give her 5 stars."

Extremely Satisfied!
July 26, 2012

"The service was very comprehensive. The agent was very friendly, knowledgeable and accommodating."

Satisfied!
July 26, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 26, 2012

"I am satisfied and you guys gave me a better quote than [another] insurance company. Yeah, I was happy today."

Extremely Satisfied!
July 26, 2012

"My representative, Cindy, was awesome. She was very informative, very patient, and understanding. I felt great cause she was brilliant."

Extremely Satisfied!
July 25, 2012

"The politeness of the people who helped me to understand the policy. They helped by going over everything in the policy for me. It was very helpful. Thank you."

Extremely Satisfied!
July 25, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 25, 2012

"They were very efficient and they helped me understand what I was looking for."

Extremely Satisfied!
July 25, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 25, 2012

"Yes, I am very satisfied. Judy was my customer service person and I was in a rush. She was very nice and eventually called me back twice, so I am very, very satisfied with her service."

Extremely Satisfied!
July 25, 2012

"A thorough explanation of the coverage, they fielded any questions I had, and they provided excellent communication and contact information."

Extremely Satisfied!
July 25, 2012

"Really good. I'm really satisfied. Thank you."

Extremely Satisfied!
July 25, 2012

"Your staff person was very knowledgeable. She answered all my questions, and I was very happy to do business with your company."

Extremely Satisfied!
July 25, 2012

"Yes, I got a timely call back and the information was relevant to my needs. So, I was pleased with it."

Extremely Satisfied!
July 25, 2012

"Great service, very friendly, very knowledgeable, great information. Absolutely great service."

Extremely Satisfied!
July 25, 2012

"Cindy was extremely helpful. Very detailed. She explained all of the coverage and she read all of the agreement. So she did a great job. Thanks Cindy."

Extremely Satisfied!
July 24, 2012

"They were knowledgeable, concise and professional."

Extremely Satisfied!
July 24, 2012

"I received very professional customer service from two of your agents. They answered all my questions. I felt good about the service you offer. You were able to give me what I needed right away."

Satisfied!
July 24, 2012

"Your website is very informative. A lot of questions I would have had were already answered on the website."

Extremely Satisfied!
July 24, 2012

"I was very satisfied."

Extremely Satisfied!
July 24, 2012

This customer did not leave any additional comments.

Satisfied!
July 24, 2012

"Everybody was very friendly and helpful. They explained everything that I needed."

Extremely Satisfied!
July 24, 2012

"Cindy was very efficient and helpful."

Extremely Satisfied!
July 24, 2012

"Cindy was very helpful and very concise. She explained everything very well and I am very satisfied."

Extremely Satisfied!
July 24, 2012

"Excellent service and all the information was clear. I'm very happy with the service."

Extremely Satisfied!
July 24, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 24, 2012

"She was very helpful. She knew what she was talking about...knowledgeable! And she was able to assist me with my quote."

Extremely Satisfied!
July 24, 2012

"He listened to exactly what I needed and then provided an excellent quote with a good explanation for the pricing."

Extremely Satisfied!
July 23, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 23, 2012

"The agent who contacted me was very courteous and responsive and I was happy to hear the information she had to provide."

Extremely Satisfied!
July 23, 2012

"Cindy was very nice. She helped me with all my questions. Cindy gave the lowest quote possible."

Extremely Satisfied!
July 23, 2012

"The customer service representative is extremely friendly and professional. I got the right answers for business, and they made sure that that I didn't have [unanswered] questions. She was thorough."

Extremely Satisfied!
July 23, 2012

This customer did not leave any additional comments.

Satisfied!
July 23, 2012

"It was good talking to you."

Extremely Satisfied!
July 23, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 23, 2012

"The agent knew exactly what I was calling for. She gave me her undivided attention and gave me exactly what I needed."

Extremely Satisfied!
July 23, 2012

"Linda was an exceptional customer service/sales person. She answered all of my questions to the best of her ability. We are very interested in using you for our small business."

Extremely Satisfied!
July 23, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 23, 2012

"He knew about everything that you have to offer and explained them very well."

Extremely Satisfied!
July 23, 2012

"Cindy was very helpful with her information, and I appreciate it."

Extremely Satisfied!
July 23, 2012

This customer did not leave any additional comments.

Satisfied!
July 23, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 23, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 23, 2012

"The consultant was [good]."

Extremely Satisfied!
July 23, 2012

"It was basically correct and to the point. That is what I was looking for."

Extremely Satisfied!
July 20, 2012

"The process was very efficient and quick. Thank you."

Extremely Satisfied!
July 20, 2012

"Thank you for this opportunity of leaving this message. I was extremely happy with Cindy. She was the agent I spoke to. She was very calm, informative, kind, and resourceful. She gave me a lot of good information and I definitely want her to know this. I want you to know she did a great job. Thank you."

Extremely Satisfied!
July 20, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 20, 2012

"The service is completely professional, friendly and complete in terms of the information given to me. So, I was very satisfied."

Extremely Satisfied!
July 20, 2012

"The service was fantastic and everybody was really friendly and professional. They explained everything."

Extremely Satisfied!
July 20, 2012

"I felt that Cindy was very informative and efficient. She listened to all of my questions and answered them as fully as I could have hoped for. I was very happy with her answers."

Extremely Satisfied!
July 20, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 20, 2012

"Very helpful."

Extremely Satisfied!
July 20, 2012

"The level of service provided was very professional, very patient, and very knowledgeable. I believe I dealt with Cindy, a German named Collin, Dolly and, I think in the past, Julie and Sureev. Any one of those representatives or advisers have been extremely good and professional. They are a credit to your business."

Extremely Satisfied!
July 20, 2012

"It was efficient, courteous, and customer oriented."

Extremely Satisfied!
July 20, 2012

"I was very satisfied. The response time was excellent. The operator that was helping me out [was good]. She was very helpful. Her name was Cindy."

Extremely Satisfied!
July 20, 2012

"It was very detailed and they provided service in a professional manner."

Extremely Satisfied!
July 20, 2012

"They were very professional and patient with me."

Extremely Satisfied!
July 20, 2012

"I am very satisfied with the service that I just received from Raquel. She is a very knowledgeable person, and able to answer any question that I had. I am also very satisfied with the quickness of the service as well as being able to obtain this coverage right away because I need it right away and that made it very, very convenient for me. I found out about the extended reporting endorsements that can be purchased if I decide I am not going to do this any more. I can still keep myself covered for this event that I am doing. So, I thank you very much."

Extremely Satisfied!
July 19, 2012

"Excellent service. I'm very satisfied."

Extremely Satisfied!
July 19, 2012

"A prompt response, good knowledge, and expertise."

Extremely Satisfied!
July 19, 2012

"A quick response, the professionalism, and the courtesy of the representative was just great... and the competitive price."

Extremely Satisfied!
July 19, 2012

"She was very professional and explained everything easily."

Extremely Satisfied!
July 19, 2012

"Professionalism! He answered all my questions that I needed to have answered."

Extremely Satisfied!
July 19, 2012

"I thought it was wonderful! Everything I needed to know, she laid down perfectly, breaking it down for each category and the creditors. I could ask any question and every question was answered."

Extremely Satisfied!
July 19, 2012

"I needed insurance and I needed the process to be done quickly. Cindy was very responsive to my needs and was very professional. She got everything done in under an hour. Another company I was trying to go through, it's been a week! And they still haven't gotten me a policy. So I was very impressed."

Extremely Satisfied!
July 19, 2012

"Well, I'm happy with the person who helped me. He answered all my questions, and he was very knowledgeable and helpful."

Extremely Satisfied!
July 19, 2012

"I was satisfied. She was very clear, explained in detail the questions that I had, and gave me the information that I needed. I'm very pleased the way the payments came out and the quote. I'm very grateful and I really appreciate your help. You and the assistance of the company. Thank you."

Extremely Satisfied!
July 19, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 19, 2012

"Good personal service on the phone."

Satisfied!
July 19, 2012

"I felt that the representative was very thorough and did a good job of explaining the coverages."

Extremely Satisfied!
July 19, 2012

"All my questions were answered promptly and professionally."

Extremely Satisfied!
July 19, 2012

"I am satisfied with the on-line feature where I got the quote. It was exactly what the policy ended up being. The representative, Cynthia, was very informative in explaining things to me that I did not quite understand. She was very knowledgeable of the options that I had available to me, and she was very courteous and kind. It was a good experience. It is an experience that I would tell other small business owners who need insurance. I will also encourage them to talk with you guys based on my experience."

Extremely Satisfied!
July 19, 2012

"The agent explained things very well and I got what I wanted."

Extremely Satisfied!
July 18, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 18, 2012

"Cindy did a very good job of explaining things to me and it made me comfortable that what I have is what I need from my policy."

Extremely Satisfied!
July 18, 2012

"I was impressed with the response, the quality of service and the professionalism of the staff."

Extremely Satisfied!
July 18, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 18, 2012

"Cindy was very helpful and nice."

Extremely Satisfied!
July 18, 2012

"Quick, simple, straightforward."

Extremely Satisfied!
July 18, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 18, 2012

"I got the information quickly and satisfactorily. No questions."

Extremely Satisfied!
July 18, 2012

"You were most knowledgeable and very [quick]."

Extremely Satisfied!
July 18, 2012

"I'm very much satisfied with the work... especially with the agent. Good job."

Extremely Satisfied!
July 18, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 18, 2012

"Hi. The young lady who spoke to me was very knowledgeable. She was able to answer all my questions. She was very easy to speak with and fulfilled all my requirements. So, I guess that is a 5 in my book. Thank you. Bye."

Extremely Satisfied!
July 18, 2012

"Good customer service."

Extremely Satisfied!
July 18, 2012

"I like the pace and the speed of the service."

Extremely Satisfied!
July 18, 2012

"The agent, Linda, was very helpful and very nice on the phone. I could understand her explanation of the insurance policy and I had no problem and no wait time. I'm very satisfied."

Extremely Satisfied!
July 18, 2012

"I found the coverage I was looking for... from 1-million to 2-million aggregate with no additional charge. I was able to do it all on line and get the policy statement immediately so that I could go do a new contract without any delay."

Extremely Satisfied!
July 18, 2012

"Yes, I was happy to get this quote done very conveniently out of my home with my computer through the online service with the website that you have, and process the payments immediately. When I gave you a call at the center, I was able to talk with your agent who helped me with my questions regarding my policy. So, really good service on this one. Thank you."

Extremely Satisfied!
July 18, 2012

"Yes, I was happy to get this quote done very conveniently, out of my home, with my computer, through the online service, with the website that you have. I processed the payments immediately. I was able to hang on with your representative who helped me with questions regarding my policy. So, really good service on this one. Thank you."

Extremely Satisfied!
July 17, 2012

"It was clear and concise."

Extremely Satisfied!
July 17, 2012

"It was good, very good. I got all the information I needed for making a sound decision, and I am just waiting for the rest of the information, which I just received in my email, so I will be going over the quote and hopefully be signing one shortly. Great service. Thanks."

Satisfied!
July 17, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 17, 2012

"I spoke to an agent named Richard. He was excellent. And he took all my information and was able to give me a very agreeable quote, which beat out [another company]. So, I was very pleased with that."

Extremely Satisfied!
July 17, 2012

"Collin seemed to be a very knowledgeable person and very effective. He does not waste time. All around, a good agent."

Extremely Satisfied!
July 17, 2012

"Your representative was very, very informational. She spoke to me in clear and average words even though she showed her expertise in her field, but she did not use any of the terminology that would confuse me. She asked questions that were pertinent to my business and how it would reflect on the information she was going to give me. I felt that she was in tune with me even though, you know, we are probably miles and miles apart. I felt connected, and if that is the kind of service that this company gives, she is a very good representative of this company. I appreciate it very much."

Extremely Satisfied!
July 17, 2012

"Your representative was very helpful. She helped me with a policy for releasing the pack of products I needed and wanted to get. Thank you."

Extremely Satisfied!
July 17, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 17, 2012

"Richard is a fine salesman and he was very kind and courteous. He did a very good job for me and my business. I am exceptionally satisfied with the time its going to take for me to get the certificate of insurance that I can submit to my contractor and let him see that I have insurance today. Thank you."

Extremely Satisfied!
July 17, 2012

"I thought that Cindy was very friendly, explained everything in great detail, and seemed very patient. It was an enjoyable conversation."

Extremely Satisfied!
July 17, 2012

"A quick and easy process."

Extremely Satisfied!
July 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 16, 2012

This customer did not leave any additional comments.

Satisfied!
July 16, 2012

"The person I talked with was extremely knowledgeable. She was very easy to communicate with and was very, very helpful in sorting out a few issues we had with the policy. I was very pleased with the overall outcome."

Extremely Satisfied!
July 16, 2012

"Linda was extremely helpful and very quick to call me back."

Extremely Satisfied!
July 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 16, 2012

"Very happy... very easy."

Extremely Satisfied!
July 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 16, 2012

"I had the most professional individual. Linda helped me and was able to answer everyone of my questions totally to my satisfaction. She made me feel very comfortable. I am really happy with the service."

Extremely Satisfied!
July 16, 2012

"Prompt service."

Extremely Satisfied!
July 16, 2012

"Very good, detailed customer service by Tiffany."

Extremely Satisfied!
July 16, 2012

"A very professional, very helpful and knowledgeable person that I spoke to."

Extremely Satisfied!
July 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 16, 2012

"She was courteous. She knew what she was doing, and she was very knowledgeable about the product. She explained everything to me."

Extremely Satisfied!
July 13, 2012

"Hi, everything worked quick and easy. The agent was very clearly understood by me and she said she is going to send some stuff to me, which I am looking forward to getting. Thank you."

Extremely Satisfied!
July 13, 2012

"I was offered the services that I needed without extra things that I do not need, and it came in at a price that was in my range of affordability."

Satisfied!
July 13, 2012

"The agent was very knowledgeable, courteous and supportive."

Extremely Satisfied!
July 13, 2012

"I got the information I needed, the quote I needed and very good service."

Extremely Satisfied!
July 13, 2012

"Hiscox was very knowledgeable about the insurance. They answered all my questions, explained to me the difference between the policies and were very helpful."

Extremely Satisfied!
July 13, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 13, 2012

"Very professional, knowledgeable and helpful. Just OK! A good person. Thank you."

Extremely Satisfied!
July 13, 2012

"I was very satisfied. The agent was very nice and she helped me out with what I needed. That was it."

Extremely Satisfied!
July 13, 2012

"Tiffany did a great job helping me with my quote and explaining everything to me. She was very helpful and just a pleasure to work with."

Extremely Satisfied!
July 13, 2012

"Quick response."

Extremely Satisfied!
July 13, 2012

"I love that I can get a quote immediately on the web site and the phone support was fantastic."

Extremely Satisfied!
July 13, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 12, 2012

"The quote I received was very timely, a very quick response. Richard was very helpful."

Satisfied!
July 12, 2012

"I was very satisfied with the person I spoke to because she was courteous and informative. She answered all my questions and it was a very good experience."

Extremely Satisfied!
July 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 12, 2012

"Linda was very good at giving me the correct professional liability quote. She even suggested something additional for professional liability coverage since I was only asking for job liability. She explained the reasons why I should probably having both and I did purchase it."

Extremely Satisfied!
July 12, 2012

"The service was very straightforward and professional."

Extremely Satisfied!
July 12, 2012

"My conversation was very quick. We got to the point with no wasted time, and I was able to purchase exactly what I intended to purchase. So that is why I was satisfied."

Extremely Satisfied!
July 12, 2012

This customer did not leave any additional comments.

Satisfied!
July 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 12, 2012

"The lady was very, very helpful in getting things straightened out. I appreciate her help... very professional. I thought I had things worked out with Susan last month. However, that ultimately resulted in a cancellation. I was not very happy with that. But, everything is back on track and better now. I'm very satisfied that was able to take care of it right away over the phone. It wasn't that painful. Thanks again for your help."

Extremely Satisfied!
July 12, 2012

"The operator was very patient and [spoke] very well. She handled my questions very thoroughly."

Extremely Satisfied!
July 12, 2012

"Yes... I spoke with Cindy and she was very professional. She had all the information at her fingertips. It was really a pleasant experience."

Extremely Satisfied!
July 12, 2012

This customer did not leave any additional comments.

Satisfied!
July 11, 2012

"I'm satisfied because the response was quick. Things were explained decently and at a fast rate."

Extremely Satisfied!
July 11, 2012

"The agent, Linda, was very clear in her communication. She was very helpful and the whole process went so fast. I think I got the coverage I was looking for at a reasonable price."

Extremely Satisfied!
July 11, 2012

"It was accurate. They explained everything clearly and were very congenial. You have a good employee there."

Extremely Satisfied!
July 11, 2012

"She was very professional and easy to understand."

Extremely Satisfied!
July 11, 2012

"The service is very convenient, I received a rapid response to my quotes and both the customer service representatives I spoke to today were very helpful."

Extremely Satisfied!
July 11, 2012

"Richard was extremely helpful in helping me find the coverage that I needed and answering all the questions that I had regarding the coverage and payment options."

Extremely Satisfied!
July 11, 2012

"The ability to call in with questions and get concise information and answers [is great]."

Extremely Satisfied!
July 11, 2012

"Very quick and the least painful. Two questions, that’s all... very happy."

Extremely Satisfied!
July 11, 2012

"The sales person I spoke to was efficient and informed. She was able to write a policy fast and and very accurately."

Extremely Satisfied!
July 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 11, 2012

"Prompt response."

Extremely Satisfied!
July 11, 2012

"Karen was very efficient, professional and she answered my questions thoroughly. I think you did a very good job."

Extremely Satisfied!
July 11, 2012

"A painless transaction."

Extremely Satisfied!
July 10, 2012

"The service was fast and efficient."

Extremely Satisfied!
July 10, 2012

"Well, the lady I spoke to, Nikkia, answered all my questions. She showed an amazing depth of knowledge. She took care of me. I'm quite happy with the service, and what more can I say? On a scale of one to ten, she's a ten. Thank you very much."

Satisfied!
July 10, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 10, 2012

"Nikkia was very professional and she helped me to understand the policy."

Extremely Satisfied!
July 10, 2012

"Your agent Richard was amazing. He was so good. He made it very easy. He really was more than a pleasure to deal with."

Extremely Satisfied!
July 10, 2012

"Good customer service."

Extremely Satisfied!
July 10, 2012

"She was very informative and professional."

Extremely Satisfied!
July 10, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 10, 2012

"Very prompt service and good information. They took the call quickly. Thank you."

Extremely Satisfied!
July 10, 2012

"The experience was absolutely what I was looking for. I had very specific needs and questions. The agents, multiple agents I talked to were able to provide me exactly what I was looking for very quickly. So, it was definitely a great experience."

Extremely Satisfied!
July 10, 2012

"I thought your representative was prompt and very thorough with her questions in determining what my business policy needs would be."

Extremely Satisfied!
July 10, 2012

"Fast and professional service."

Satisfied!
July 10, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 10, 2012

"Judy was very kind, very clear, very thorough and very patient."

Extremely Satisfied!
July 10, 2012

"Hi... The work was very helpful and I hope that the service continues like that after this. Thank you."

Extremely Satisfied!
July 9, 2012

"Floretta was very kind, and she wrote me a very quick quote. It was just great customer service all the way around."

Extremely Satisfied!
July 9, 2012

"I spoke with Cindy. She responded to a quote I requested on-line. I could not ask for any better. She was very clear, logical and she anticipated my questions. She was also very conversational. I think you have a very good person there."

Satisfied!
July 9, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 9, 2012

"Professional and courteous."

Extremely Satisfied!
July 9, 2012

"I [had questions] but they made sure I understood what they said."

Extremely Satisfied!
July 9, 2012

"Judy was very professional and answered all my questions. She got my insurance probably within 10 minutes. It was fantastic."

Extremely Satisfied!
July 9, 2012

"I got really good service and I got answers to my questions."

Extremely Satisfied!
July 9, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 9, 2012

"It was just very efficient and friendly. They didn't try to oversell and they were just real mindful of my time. It was really good and pleasant at the same time... a really great combination."

Satisfied!
July 9, 2012

"The quickness. They went as fast as they could, and it was very useful."

Extremely Satisfied!
July 9, 2012

"Very cordial, very informational, and very proud."

Extremely Satisfied!
July 9, 2012

"It was fast. A low premium and friendly good service."

Extremely Satisfied!
July 9, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 9, 2012

"Linda was very courteous, very professional and very helpful."

Extremely Satisfied!
July 9, 2012

"Everything was fine. The representative was really, really nice and explained everything. I'm satisfied so far."

Satisfied!
July 6, 2012

"The process was very clear and concise. The agent was knowledgeable in what they were doing. They were helpful and answered any questions I had. Thank you."

Extremely Satisfied!
July 6, 2012

"Just great service. Thank you."

Extremely Satisfied!
July 6, 2012

"You got everything done that I needed. I needed a policy, I got it on the phone, and I was able to pay for it. It was a friendly manner and very responsive. Thank you."

Extremely Satisfied!
July 6, 2012

"They were quick to answer the phone and it was a person who answered. She quickly transferred me to somebody who could take care of my needs. That person was able to give me the information I needed."

Extremely Satisfied!
July 6, 2012

"It was very user friendly, not too many questions and when I did talk to someone over the phone, they were very friendly."

Extremely Satisfied!
July 6, 2012

"I was [happy] when I first went to see about the application on-line. The next day, they let me know that they would be contacting me once they got the information. I think her name was Susan. She was really, really nice. She contacted me when she said she would. So just based on that information, it was outstanding. It is really awesome. [Good] customer service people that I contacted. They haven't called me back again yet, but I appreciate the courtesy call, and whatever she said she was going to do, she did. Thank you."

Extremely Satisfied!
July 6, 2012

"The person I spoke with was knowledgeable and very helpful. I don't know if I got the other thing answered or not."

Extremely Satisfied!
July 6, 2012

"I am very satisfied thanks to the professionalism of Linda... and due to the amount of information I was able to receive."

Extremely Satisfied!
July 6, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 6, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 6, 2012

"Very helpful and very knowledgeable."

Extremely Satisfied!
July 6, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 5, 2012

"They were extremely efficient. They were able to pull up a policy quote that I needed."

Extremely Satisfied!
July 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 5, 2012

"Judy was prompt in returning my calls and fantastic to work with."

Extremely Satisfied!
July 5, 2012

"The customer service people were very cooperative and very friendly. I sent them an email with the information I required and they were able to accomplish it pleasantly. Very helpful."

Extremely Satisfied!
July 5, 2012

"I received the service I requested in a timely manner, and your representatives were helpful, friendly and respectful."

Extremely Satisfied!
July 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 3, 2012

"I am extremely satisfied because of the person who answered my phone call. Nikkia helpfully explained everything and was very patient with how naive I am... beginning a business and not knowing anything about insurance. She did a great job."

Extremely Satisfied!
July 3, 2012

"Great customer service."

Extremely Satisfied!
July 3, 2012

"The quote process was very efficient and professional. The service agent was extremely professional, very knowledgeable and extremely helpful."

Extremely Satisfied!
July 3, 2012

"Susan was the representative who helped me. She was very helpful, answered all the questions, and worked with me to find the right coverage."

Extremely Satisfied!
July 3, 2012

This customer did not leave any additional comments.

Satisfied!
July 2, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 3, 2012

"I was very pleased with my insurance brokers or agents who worked with me. They were very patient and answered all my questions. I didn't have a long wait time. I called last night as well as this morning and in both situations the ladies were very, very polite, very detailed, very clear and concise. It really was not as long of a process as I expected. I got exactly what I needed and they even offered me their additional professional liability coverage which was really helpful because they thought I needed it. So I am very, very satisfied and I look forward to doing business with your organization. Thank you."

Extremely Satisfied!
July 3, 2012

"The people are very professional. They were accurate and efficient. He answered any questions I had. He's a real asset to the company. I'm very satisfied and very comfortable. I know I'm dealing with a professional group."

Satisfied!
July 2, 2012

"Everything was very organized, very quick and right to the point."

Extremely Satisfied!
July 2, 2012

"My level of satisfaction was extremely high because your agent was very knowledgeable. She was able to answer specific questions that I had, and she was able to offer some advice in terms of helping me to understand the different terminology."

Extremely Satisfied!
July 2, 2012

"I found the getting of my documents and the layout of the documents to be fantastic."

Extremely Satisfied!
July 2, 2012

"Linda was very professional."

Extremely Satisfied!
July 2, 2012

"The service was fast, informative, and the information was easy to use. I was able to get a very good quote... insurance coverage within 24 hours. Thank you."

Extremely Satisfied!
July 2, 2012

"He didn't try to force me to get anything. He emailed me the quote to let me look it over and compare it to others. He was willing to do that. He understood. He was basically very understanding and polite. I appreciate it. Most operators will say... get this now, get this now. But he wasn't like that. He was very courteous and polite and understanding."

Extremely Satisfied!
July 2, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 2, 2012

"Cindy did a really good job. She answered all of my questions and was very efficient and pleasant to talk with."

Extremely Satisfied!
July 2, 2012

"The persistence actually resulted in a policy. I had an earlier conversation, but chose not to accept the [first] offer."

Extremely Satisfied!
July 2, 2012

"It was fast and painless."

Extremely Satisfied!
July 2, 2012

"The website was very intuitive and very easy to follow. The person helped me to finish it up and I did have a couple of questions. Nikkia was fantastic."

Extremely Satisfied!
July 2, 2012

"I really enjoyed the person I talked to today. She was very friendly. It was easy to talk to her. She did not have a foreign accent, which was very appreciative to me... just to know I'm talking to somebody I can understand easily. So, she was very thorough with everything she said and was very up to date. I would highly recommend her for management of your company. Thank you."

Extremely Satisfied!
July 2, 2012

"I was extremely satisfied because all my questions were answered. Everything was taken cared of and I didn't have any issues. They provided me the service I needed. Everybody was polite and everything. Thank you."

Extremely Satisfied!
July 2, 2012

"The customer service person is very knowledgeable, friendly and patient."

Extremely Satisfied!
July 2, 2012

"Good communication. Great compassion."


Extremely Satisfied!
July 2, 2012

"A very polite person."

Satisfied!
July 2, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
July 2, 2012

"They were prompt and they were helpful. They got everything that I needed. Thanks."

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