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February 2012 - Customer Reviews

 

Extremely Satisfied!
February 29, 2012

"I appreciate the way Linda spoke with me and treated me like a human being, and not just like any other client."

Extremely Satisfied!
February 29, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 29, 2012

"Richard was very detailed. Basically he went over it very thoroughly and I found it to be cheaper than other providers, so I'm very satisfied."

Extremely Satisfied!
February 29, 2012

"Cindy was awesome. She answered my questions quickly, explained everything and actually brought up things that I didn't even think about. She gave me some products and service options that were not even on my radar because I didn't even know they existed."

Extremely Satisfied!
February 29, 2012

"The service was very good, they were very swift and I will recommend the service to other people."

Extremely Satisfied!
February 29, 2012

"Efficient, cordial and very pleasant."

Extremely Satisfied!
February 29, 2012

"Actually I was really satisfied just because the questions were answered really promptly and I got a quote within literally 10 minutes. The rate is awesome. So we're very satisfied. Thank you."

Extremely Satisfied!
February 29, 2012

"Cindy was very helpful in going over my requests as well as a few damage scenarios that I was giving her, just because I was paranoid about it. But she was very professional and handled everything I needed."

Extremely Satisfied!
February 29, 2012

"It was very prompt, very precise and extremely professional. I am very satisfied."

Extremely Satisfied!
February 29, 2012


This customer did not leave any additional comments.

Extremely Satisfied!
February 29, 2012

"Nikkia was an excellent representative, she was very clear and concise and personable."

Extremely Satisfied!
February 29, 2012

"A high level of clarity and help in addressing a client problem thank you."

Extremely Satisfied!
February 29, 2012

"The operative was very informative."

Satisfied!
February 29, 2012

"The representative was patient. She explained what I was buying, answered my questions, and I was satisfied with the customer service."

Neutral
February 29, 2012

"I enjoyed my experience. Everything was up to professional standards. I am looking forward to doing business with this company."

Extremely Satisfied!
February 28, 2012

"Good service, understandable, and explained well. It is very good when you can talk to someone you understand."

Extremely Satisfied!
February 28, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 28, 2012

"Linda was easy to talk to and listened quite well to my concerns. She addressed my questions quite effectively."

Extremely Satisfied!
February 28, 2012

"I liked the service I received because it was quick. I didn't have to spend a lot of time going through a lot of the processes that I've had in the past, so I appreciate the quickness."

Extremely Satisfied!
February 28, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 28, 2012

"Excellent and prompt detail. Good answers to the questions."

Extremely Satisfied!
February 28, 2012

"I appreciated the information each of the agents had for me. Susan was very helpful. She had a lot of questions. She answered every one of my questions with no delay and no missed information. Everything was expedited rather quickly, which is surprising these days. Good work."

Extremely Satisfied!
February 28, 2012

"I was able to ask questions and receive real answers."

Extremely Satisfied!
February 28, 2012

"I found that Richard was very complete in his answers. He was very helpful and cooperative."

Extremely Satisfied!
February 28, 2012

"I was extremely pleased with the service of Hiscox until this morning. The agent's name was Richard. He was extremely, extremely helpful. He's a man you will want to keep. Thanks."

Satisfied!
February 28, 2012

"When I called the first time, I was sent an email with all my policy information, but when I looked at the information, it didn't have the certificate that I needed to send to the school district. My second call resolved it and Cindy gave me the information that I needed. I'm awaiting an email right now."

Extremely Satisfied!
February 28, 2012

"Excellent service."

Extremely Satisfied!
February 28, 2012

"I was extremely satisfied because the person, Raymond, was very helpful. He explained what the questions meant as they related to the business and clarified so that I had a full understanding."

Extremely Satisfied!
February 28, 2012

"Very professional, very informative and it works very well and efficiently."

Extremely Satisfied!
February 28, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 27, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 27, 2012

"Quick, inexpensive and professional."

Extremely Satisfied!
February 27, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 27, 2012

"The attendants were very knowledgeable helpful and efficient in taking care of my policy."

Extremely Satisfied!
February 27, 2012

"Today I was very pleased. Nikkia was very informative, professional and [smart]. She really made the difference for me."

Extremely Satisfied!
February 27, 2012

"Raymond was very, very helpful. He explained everything to me and I was very satisfied. I like it that it was very quick and easy and I will get my policy today in the email."

Extremely Satisfied!
February 27, 2012

This customer did not leave any additional comments.

Satisfied!
February 27, 2012

This customer did not leave any additional comments.

Satisfied!
February 27, 2012

"The employee with whom I spoke today did a good job of leading me through the process of acquiring insurance. She was very personable and really made the process as painless as possible."

Extremely Satisfied!
February 27, 2012

"Courteous... they answered my questions and got me a quote that I required."

Extremely Satisfied!
February 27, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 27, 2012

"I think everything was done well."

Extremely Satisfied!
February 27, 2012

"Everything was done in an expeditious manner, very professionally, and clearly. Everything was pointed out very well. The only thing that was a problem was that the telephone, that the person representing your company was using, was capturing the other conversations of your other agents. So I had a little bit of a difficulty understanding the agent that was speaking with me, because of all of the other audio confusion from other people. Other than that, everything was perfect."

Neutral
February 27, 2012

"Cheaper rates."

Extremely Satisfied!
February 27, 2012

"The service was prompt. She knew what she was talking about and didn't take a long time."

Extremely Satisfied!
February 27, 2012

"Well, I worked with Devona the first time and then I worked with Linda today and they were very helpful. They were very knowledgeable about the insurance that I needed so they gave me great customer service."

Extremely Satisfied!
February 27, 2012

"Very thorough, very quick and precise."

Extremely Satisfied!
February 27, 2012

"I was impressed with the response I got when I went on line... the immediate response, the customer service during these [discussions], and the follow-up afterwards."

Extremely Satisfied!
February 27, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 26, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 25, 2012

"Simple and easy... thank you."

Extremely Satisfied!
February 25, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 24, 2012

"They addressed my needs in a timely fashion and explained everything thoroughly."

Extremely Satisfied!
February 24, 2012

"They provided all required information."

Extremely Satisfied!
February 24, 2012

"Clear, concise and all the information I needed."

Extremely Satisfied!
February 24, 2012

"The customer rep was very knowledgeable. She got me exactly the amount of coverage that I needed. The price of the coverage premiums, the cost per month is reasonable and affordable for my business. Overall, I'm very happy and hope I never have to use the product."

Neutral
February 24, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 24, 2012

"The service was fast and the agent gave me the best programs he could. So, thank you."

Extremely Satisfied!
February 24, 2012

"A very nice and kind customer service agent... and very informative."

Extremely Satisfied!
February 24, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 24, 2012

"Very efficient and quick quote."

Extremely Satisfied!
February 24, 2012

She was very helpful and explained everything. That's it. What do I do now?

Extremely Satisfied!
February 24, 2012

"The survey was from Nikkia and I was very satisfied with her service. She was very helpful, very timely and very knowledgeable about everything, so I was extremely satisfied."

Extremely Satisfied!
February 24, 2012

"Cindy was very informative."

Extremely Satisfied!
February 24, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 24, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 24, 2012

"Your representative was very helpful and happy to determine what insurance I needed."

Satisfied!
February 24, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 24, 2012

"Everything was fine. Susan was very polite and knowledgeable. I really appreciate her phone call."

Extremely Satisfied!
February 23, 2012

"I'm happy because the lady who was on the call was courteous and she was able to get the information without spending a whole lot of time. I understood what she was saying and she explained everything very well."

Extremely Satisfied!
February 23, 2012

"Mel did a great job. She clearly understood what I was looking for. She was prompt. Everything worked out great and the price was reasonable."

Extremely Satisfied!
February 23, 2012

"Quick response, quick quote, and they answered my questions."

Extremely Satisfied!
February 23, 2012

"Prompt, quick, knowledgeable and right to the point. We were able to get it done very quickly."

Extremely Satisfied!
February 23, 2012

"My questions were answered in full. There was a lot of information, of course, that I will not have until I see everything on paper, but Richard was polite, courteous, professional. Any questions I had were answered, and we will go ahead and see what happens when the policy comes in, but so far so good."

Satisfied!
February 23, 2012

"The agent handled my call in less time [than I expected] and was able to answer my questions."

Satisfied!
February 23, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 23, 2012

"There was some initial confusion at the start with the policy that I needed, based on the on line application that I submitted... but when I was transferred to Linda, she was extremely attentive and heard what I was saying. She was good about helping me through the process and I thought she did a great job."

Extremely Satisfied!
February 23, 2012

"The agent was very courteous and knowledgeable."

Extremely Satisfied!
February 23, 2012

"The representative was extremely thorough."

Extremely Satisfied!
February 23, 2012

"Hi there. The client service was extremely helpful and extremely knowledgeable. I felt like we got a lot of ground covered very quickly."

Extremely Satisfied!
February 23, 2012

"The agent, Cindy, was very helpful. She was able to complete my questionnaire and get me signed up within probably 5 minutes, and when I called initially the phone rang. It was picked up quite quickly. So very helpful. Thank you."

Extremely Satisfied!
February 23, 2012

"I was very pleased because the moment I had to get a quote, this company called me within less than a minute. That was very impressive, and Linda was very, very helpful on the phone."

Extremely Satisfied!
February 23, 2012

"Raymond was very knowledgeable, helpful and patient. So, I am very happy with the service."

Extremely Satisfied!
February 23, 2012

"Yeah... the rep was very excellent and very good. She explained the products to me in detail and that's it."

Extremely Satisfied!
February 23, 2012

"I am just getting some policy quotes. I asked the gentleman to call me back on Friday. It was very shortly after filling out my survey that I got a call. That was pretty cool. That's all there is to it."

Extremely Satisfied!
February 22, 2012

"The agent was very knowledgeable."

Extremely Satisfied!
February 22, 2012

"I was very satisfied because all the questions I had were answered promptly. Raymond was very knowledgeable and I was very pleased to have somebody that knew what they were talking about."

Extremely Satisfied!
February 22, 2012

"Its quick, easy, and simple. Thank you."

Extremely Satisfied!
February 22, 2012

"Very friendly, efficient and clear explanations of the coverage."

Extremely Satisfied!
February 22, 2012

"The person who I spoke to was very, very helpful."

Extremely Satisfied!
February 22, 2012

"Linda was very thorough, very friendly, and very understanding. She went above and beyond to insure that she quoted the right stuff."

Satisfied!
February 22, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 22, 2012

"The detailed information was presented clearly. All questions were addressed. The agent was kind, polite and professional."

Extremely Satisfied!
February 22, 2012

"Just very thorough, very customer oriented, and they did an excellent job."

Extremely Satisfied!
February 22, 2012

"I enjoyed speaking to an actual person. Linda was very professional and she was a lot of help."

Extremely Satisfied!
February 22, 2012

"The representative who called me was able to provide me with all the information I wanted. She did it very precisely and very courteously. She explained anything I wanted to be explained, and gave me the information I wanted right on the spot. So I was very happy with that."

Extremely Satisfied!
February 22, 2012

"Very friendly and efficient. As a matter of fact, it was a good conversation."

Extremely Satisfied!
February 22, 2012

"Richard did a very good job today in helping me decide what I needed for my business. Thank you so much."

Extremely Satisfied!
February 22, 2012

"I was able to successfully complete the transaction."

Satisfied!
February 22, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 22, 2012

"It was very nice."

Satisfied!
February 22, 2012

"I think the agent I talked to had a pretty good idea of what I was looking for, and was able to walk me through it pretty painlessly."

Extremely Satisfied!
February 21, 2012

"Polite, professional, and not pushy. Didn't feel like a sales person. Very helpful."

Extremely Satisfied!
February 21, 2012

"Very prompt, professional service. A knowledgeable agent who seemed very interested in helping me."

Extremely Satisfied!
February 21, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 21, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 21, 2012

"The transaction was quick, accurate and prompt."

Extremely Satisfied!
February 21, 2012

"Yes, the attendant was very nice. He answered all my questions and set me up quickly."

Extremely Satisfied!
February 21, 2012

"The representative was very patient and thorough."

Extremely Satisfied!
February 21, 2012

"I thought Dorothy was very professional. She explained everything very well and she was very, very nice. She just went over everything so carefully and I thought she was great."

Neutral
February 21, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 21, 2012

"It was very quick and easy to do. My representative answered all my questions."

Extremely Satisfied!
February 21, 2012

"I really enjoyed the service. My representative, Ray, was extremely helpful and informative. So I appreciated it. Thanks."

Extremely Satisfied!
February 21, 2012

"I received very prompt and attentive service, and I appreciate the coverage I received as well as the rate."

Extremely Satisfied!
February 21, 2012

"Good customer service."

Extremely Satisfied!
February 21, 2012

"All my questions were answered, the pricing was very fair, and it was just an overall satisfying experience."

Satisfied!
February 20, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 20, 2012

"Great price, fast and easy."

Extremely Satisfied!
February 20, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 20, 2012

"I was satisfied because the agent, someone named Richard, was able to explain to me exactly what the service covered. He was able to get me the information that I needed, and he was able to help work with me on price by adjusting the [premium]."

Extremely Satisfied!
February 20, 2012

"Richard did a great job today. He explained to me everything, and I'm very satisfied with the replies. Thank you."

Extremely Satisfied!
February 20, 2012

"The process was straight forward and simple."

Extremely Satisfied!
February 20, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 20, 2012

"It was very easy to talk with the person on the phone and they seemed knowledgeable."

Extremely Satisfied!
February 20, 2012

"The person was extremely professional. I like the way I got the answers much to my satisfaction. Thank you."


Extremely Satisfied!
February 20, 2012

"It was extremely professional. I also received very good customer service from her."

Extremely Satisfied!
February 20, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 17, 2012

"I think the conversation went well. I got what I needed. The lady helped me. She welcomed me to the process. I am new to this. I am very thankful to her in that way."

Extremely Satisfied!
February 17, 2012

"I think my questions were answered and I like the price."

Extremely Satisfied!
February 17, 2012

"I was very pleased to be able to dial the number and talk to someone directly. I got my policy purchased in less than 20 minutes after struggling through the website application."

Satisfied!
February 17, 2012

"A prompt response to my inquiry and very pleasant... very, very pleasant sales personnel."

Extremely Satisfied!
February 17, 2012

"The agent was very clear and concise. Got right to the point. Was able to give me a quick quote, and was very polite."

Satisfied!
February 17, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 17, 2012

"The rates were reasonable. The representative was very professional... he was not pushy. That was the reason why."

Neutral
February 17, 2012

"Happy."

Extremely Satisfied!
February 17, 2012

"Very professional, courteous, and very knowledgeable."

Extremely Satisfied!
February 17, 2012

This customer did not leave any additional comments.

Satisfied!
February 17, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 17, 2012

"I was very pleased with the service I received. Linda, who I spoke with, was very helpful and very pleasant to talk with. She asked me questions that were easy to answer. I was able to get the information that I needed, and I got a good quote."

Extremely Satisfied!
February 17, 2012

"A great way to purchase insurance."

Extremely Satisfied!
February 17, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 17, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 17, 2012

"I got the information I needed... thanks."

Extremely Satisfied!
February 17, 2012

"The agent was very knowledgeable and the price was right."

Extremely Satisfied!
February 17, 2012

"The gentleman I worked with called first thing and explained all the policies for me. He was very helpful. I was actually worried that it was a scam because it did sound too good to be true. But he went through everything with me and confirmed my e-mail. So far I'm very happy. Thank you."

Extremely Satisfied!
February 17, 2012

"The agent was very clear and friendly."

Extremely Satisfied!
February 17, 2012

"I really appreciated the online questionnaire. I found Raymond just extremely helpful in making certain everything was set."

Extremely Satisfied!
February 16, 2012

"The site is very user friendly."

Extremely Satisfied!
February 16, 2012

"I called for insurance and talked to one person who was knowledgeable. I wanted more than what she was authorized to do. She passed me on to someone who was also very knowledgeable, answered my questions, got me the information I wanted, and then called back within the time that I was told I'd be called back... with answers. I do appreciate that. I find that in today's business world, it's almost a rarity. Very good. Thank you."

Extremely Satisfied!
February 16, 2012

"I was satisfied with the overall level [of service] because once I submitted my application online, I received an immediate response. I had additional questions. I made a phone call and got a person immediately who was capable and able to answer all of my questions."

Extremely Satisfied!
February 16, 2012

"The reason I'm very satisfied is because the agent didn't miss [a beat] working with me. He's knowledgeable. He's flexible. It's very detailed. I called a couple of other insurance companies before this, and I found that you are the one who can provide the best. I think he's pretty good."

Extremely Satisfied!
February 16, 2012

"I'm satisfied because I was treated courteously. They addressed the situation I had. Actually, I tried calling several other companies before this. I felt the other companies were kind of jacking me around. They were charging more money and kind of nudging me to buy insurance I didn't want to buy. Anyway, she treated me quite well and the price was right. I'm pleased so far. Thank you."

Extremely Satisfied!
February 16, 2012

"The representative was very knowledgeable."

Extremely Satisfied!
February 16, 2012

"I was impressed that all my questions were answered."

Extremely Satisfied!
February 16, 2012

"You were quick and it was easy."

Extremely Satisfied!
February 16, 2012

"Incredibly prompt response time and very friendly service. The walked me right through the procedure, and I got a very quick quote with flexible payment options. Everything was fantastic."

Extremely Satisfied!
February 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 16, 2012

"I think I am [satisfied] and the person to whom I talked was good. He helped me to get my policy on."

Extremely Satisfied!
February 16, 2012

"The interviewer was extremely pleasant and knew what he was talking about."

Extremely Satisfied!
February 16, 2012

"I'm satisfied because I called in and the person who answered was very helpful and transferred me over to the correct agent. This agent was more than helpful. She was pleasant. She explained everything and she was a very good representative of your company."

Extremely Satisfied!
February 16, 2012

This customer did not leave any additional comments.

Satisfied!
February 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 16, 2012

"The insurance lady was very knowledgeable."

Extremely Satisfied!
February 16, 2012

"The customer service is really good. The person was really nice. They were very attentive. There was detail about what I was getting and what I was not getting. They repeated all the detailed information. In the past, when I was trying to get the quote, I had telephone calls about what they could do to assist me and help me with my policy if I needed anything else. Overall, I was very happy with Hiscox. I checked several insurance companies and I found your company to be the best. So that's why I chose to go with you."

Satisfied!
February 16, 2012

This customer did not leave any additional comments.

Satisfied!
February 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 16, 2012

"Every question I had was answered. The agent was very professional and I will probably do business with you folks."

Extremely Satisfied!
February 16, 2012

"Richard answered all my questions. He knew exactly what I needed when I didn't. It was for a commercial liability insurance policy for a single proprietor. Anyway, everything went fine. Thank you."

Satisfied!
February 15, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 15, 2012

"Our representative, Linda, was very professional, courteous and prompt. She  answered all our questions and followed up."

Extremely Satisfied!
February 15, 2012

"The customer service was very helpful and friendly. They really helped me make the right choice today."

Extremely Satisfied!
February 15, 2012

"Straight to the point."

Extremely Satisfied!
February 15, 2012

"The service made good use of my time and was very specific and clear. They generated a fee that's very attractive."

Extremely Satisfied!
February 15, 2012

"I thought Cindy did a great job. She was very knowledgeable, thorough and helpful."

Extremely Satisfied!
February 15, 2012

"Very quick to respond and they took care of everything."

Extremely Satisfied!
February 15, 2012

"Satisfied with the service."

Satisfied!
February 15, 2012

"Everyone was helpful."

Extremely Satisfied!
February 15, 2012

"I was very satisfied with the service because I was able to create a quote on line. Then, I called to have [it done]. The whole process took me no more than about 15 minutes."

Extremely Satisfied!
February 15, 2012

"The level of service. Nikkia was wonderful, so was Judy, and you are the cheapest insurance I've seen out there."

Extremely Satisfied!
February 15, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 15, 2012

"Just a very calm and timely service."

Extremely Satisfied!
February 15, 2012

"The agent was friendly and it was a fairly quick process."

Extremely Satisfied!
February 15, 2012

"Extremely professional, kind, and focused."

Extremely Satisfied!
February 15, 2012

"The people were knowledgeable. They were honest and they were competent."


Satisfied!
February 14, 2012

"The agent was pretty clear in answering all the questions and providing the information needed."

Extremely Satisfied!
February 14, 2012

"Hiscox has always been professional in taking care of the [insurance] needs, and they have been very efficient in doing so."

Extremely Satisfied!
February 14, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 13, 2012

"I got a very prompt answer and I felt the premium that was quoted was reasonable."

Extremely Satisfied!
February 13, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 13, 2012

"You were professional. Very good."

Satisfied!
February 13, 2012

"The information was straightforward and useful. It was easy to understand and to respond to the questions."

Extremely Satisfied!
February 13, 2012

"Everything was explained to me. It was clear cut, concise, and it was a very easy process. A very quick process as well."

Extremely Satisfied!
February 13, 2012

"Nikkia is my rep at your company and she is very thorough. She did not flinch at all when I had changes and was very eager to assist me even when I had other changes and requests to make of her, after waiting 2 weeks for her to return my call."

Extremely Satisfied!
February 13, 2012

"I just found everything accurate and they had answers to my questions."

Extremely Satisfied!
February 13, 2012

"Well, I was able to easily and very quickly get the policy. It was pretty much exactly what I was looking for, but I would rather have an actual copy of it rather than some type of verbal agreement. Since I found out that you guys will send me an actual sample or type of insurance policy that I can look over before I actually purchase it, that is why I am extremely happy. Thank you."

Satisfied!
February 13, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 11, 2012

"Very high usability factor on your website. I never had to re-enter any data despite tweaking the coverage and answers multiple times. Thank you!"

Extremely Satisfied!
February 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 11, 2012

"Raymond was professional, concise, knowledgeable and very quick with his answers. He knew his product and that is very important to me. I just need someone who knows what they are talking about. They can find what I need to know and do it very quickly. He was right there on the ball."

Extremely Satisfied!
February 10, 2012

"I thought the quote was quick. It was rapid. It was fairly priced. Raymond, who I talked to, was extremely helpful, and he answered all my questions."

Extremely Satisfied!
February 10, 2012

"All questions were answered, fast, efficiently, and it was reasonably priced."

Extremely Satisfied!
February 10, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 10, 2012

"I spoke with Richard this afternoon. He was tremendously helpful. He explained to me the various types of insurance that is being requested by the vendor ad gave me a great quote and already e-mailed me the information I requested. So I really appreciate his prompt and professional service."

Extremely Satisfied!
February 10, 2012

"Very professional and great customer service."

Extremely Satisfied!
February 10, 2012

"The reps that I talked to were professional and courteous. They gave me the quote, they're sending over the blank page and policy information. He said it would come probably within 15 minutes but certainly within 24 hours, so I like that. Everything was fast and professional. I guess that's about it."

Extremely Satisfied!
February 10, 2012

"I think the attention was absolutely professional. All my questions were answered, no cheap talking like always when they read those agreements, bla bla bla bla! They were really slow, so I could understand absolutely everything, and they were actually related to the call, not like legal statements. I got the policy that I wanted exactly with the details that I wanted. So, I'm completely satisfied with the service that I received."

Extremely Satisfied!
February 10, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 10, 2012

"The price and the speed of the transaction."

Extremely Satisfied!
February 9, 2012

"I felt that my service was very prompt and very professional. The operator was very friendly and I'm very pleased with my transaction. I wasn't expecting to be on the phone for just a few minutes. I thought maybe it would take much longer than that, but I'm very impressed with how efficient you were. Great transaction."

Extremely Satisfied!
February 9, 2012

"I was referred to Hiscox by a professional colleague and it ended up being a wonderful referral. Your rates are extremely competitive and much less, in fact, than some of the large providers I was currently looking at. So I was pleased with your service. I am pleased with your rating as an insurer, and I was very, very pleased with the service I received from Susan, your sales representative who I worked with."

Extremely Satisfied!
February 9, 2012

"My agent, Linda, was extremely helpful, informative, and she called back to make sure that everything was taken care of. I couldn't have asked for better service."

Extremely Satisfied!
February 9, 2012

"Richard was very knowledgeable, and he helped me out a lot. Very nice and I do appreciate his helping with the [policy]. Thank you."

Extremely Satisfied!
February 9, 2012

"The online application was very easy and quick... thanks."

Extremely Satisfied!
February 9, 2012

"The service was prompt. The person at the other end of the phone was knowledgeable. He was able to answer all my questions and didn't have to refer to any manual or anything. It was all off the top of his head. And he was certainly very helpful. That's it."

Extremely Satisfied!
February 9, 2012

"Affordable insurance. I got the quote online and then made a call to your insurance agent... thanks."

Extremely Satisfied!
February 9, 2012

"All the questions were answered in a way that made it interesting. She did a great job, definitely did a great job."

Extremely Satisfied!
February 9, 2012

"I found the agent very helpful, friendly, courteous."

Extremely Satisfied!
February 9, 2012

"The person I talked to was very nice and easy to deal with. He answered all my questions fully."

Extremely Satisfied!
February 9, 2012

"She was very courteous, professional, knowledgeable and very friendly. She provided excellent service."

Satisfied!
February 9, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 8, 2012

"The agent was very accurate, precise and concise. Very clear in providing all the information I needed."

Extremely Satisfied!
February 8, 2012

"A very knowledgeable agent... as well as a helpful agent."

Extremely Satisfied!
February 8, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 8, 2012

"Knowledge and experience."

Extremely Satisfied!
February 8, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 8, 2012

"Just letting you know that the customer service rep I dealt with was excellent. She was so sweet and professional. I mean, she just gave me a warm feeling, and I got a lower quote from another company, so I called back and told her because she was just so so nice. I really appreciate that."

Extremely Satisfied!
February 8, 2012

This customer did not leave any additional comments.

Satisfied!
February 8, 2012

"A very professional representative. The worst in system glitches and I had to wait a while before I received my call, but the person was extremely professional."

Extremely Satisfied!
February 8, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 8, 2012

"The representative was helpful and knowledgeable. Had the information readily available and was just [attentive] and courteous all around."

Satisfied!
February 8, 2012

"Judy was amazing to work with. They all have been very helpful and very clear in terms of the contracts and the policy that I would need."

Extremely Satisfied!
February 8, 2012

"Tiffany was really professional and intuitive. She helped me handle the insurance that I needed for a small business. Very polite and pleasant. I was able to understand policy and I'm very happy with it. Thanks."

Extremely Satisfied!
February 8, 2012

"The service was very prompt and straight forward. I just received great customer service."

Extremely Satisfied!
February 8, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 8, 2012

"The man was very helpful. He understood my business. We went through the questionnaire in a manner that I understood what he was asking and I could reply to his questions correctly. I've been looking for liability insurance. Very satisfactory... thank you."

Extremely Satisfied!
February 8, 2012

"I submitted an offer for a quote online and I got in touch with a lady by the name of Mel, who was very helpful in answering all my questions. The turn around, after she talked to the [underwriter], was like 3 hours. She answered all my questions and did a very good job."

Extremely Satisfied!
February 7, 2012

"Just a very polite and efficient service, especially dealing with smaller company insurances. You tend to find a lot of foreigners that don't do what they say they're going to do, like call you back. It's much appreciated when you find [good service] here."

Extremely Satisfied!
February 7, 2012

"Nikkia was extremely helpful and very cooperative. A very good person to work with. Thank you."

Extremely Satisfied!
February 7, 2012

"Very easy to understand and use. Love the instant binding."

Extremely Satisfied!
February 7, 2012

"Cindy was very competent and very professional. She did a great job. I appreciated having someone like her who understood the business and was able to help me very quickly as well... thank you."

Extremely Satisfied!
February 7, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 7, 2012

"I called last week and spoke to one agent who advised me that he will call back and speak to my wife to set up the insurance. He did not call back. I was not happy about that. However, I called today and spoke with Linda. She was exceedingly helpful and helped me resolve all our questions... with regard to Linda... thank you."

Satisfied!
February 7, 2012

"Anyhow, I was just satisfied today. Richard answered all of my questions and seemed to know what he was talking about. He's going to email me some information. Thank you."

Extremely Satisfied!
February 7, 2012

"Very friendly service, prompt, and easy to understand. They speak English and  were willing to make some adjustments to the policy and the quote for me."

Extremely Satisfied!
February 7, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 7, 2012

"Susan was very quick and responsive to all my questions."

Satisfied!
February 7, 2012

"The agent was very professional. He explained the details of the insurance that I was looking for. He made sure I was covered on all aspects of my business. That's all."

Extremely Satisfied!
February 6, 2012

"They were able to give me all the answers that I was looking for. They were prompt, they were precise, and very clear when they were talking to me... and very patient."

Extremely Satisfied!
February 6, 2012

"Clear answers, [good] questions and knowledgeable. Everything went through pretty quickly and that is always good."

Extremely Satisfied!
February 6, 2012

"Your company made it completely easy. I didn't really have to read a thousand page manual to understand how to incorporate and do insurance coverage etcetera. Your operators were very knowledgeable and very polite. They just communicated excellently. Thank you so very much for the service you provide to small companies. I wish you all the best in 2012. Thank you."

Extremely Satisfied!
February 6, 2012

"Service was quick, easy and affordable."

Extremely Satisfied!
February 6, 2012

"A very quick, very informative session with my representative. It was all quite good."

Extremely Satisfied!
February 6, 2012

"I was working with Nikkia. She answered all my questions and went through the policy very thoroughly. She made sure I understood everything and I ended up with confirmation and a policy number. I'm a happy [camper.] Nikkia... she did very well."

Extremely Satisfied!
February 6, 2012

"The agent was very professional and very helpful detailing the information. Thank you."

Extremely Satisfied!
February 6, 2012

"Cindy was extremely helpful. She gave me the information that I asked for."

Extremely Satisfied!
February 6, 2012

"Very good customer service."

Extremely Satisfied!
February 6, 2012

"Your representatives we're professional and efficient. Your price was competitive and that's all. Thank you."

Extremely Satisfied!
February 6, 2012

"The service was great and the price was good."

Extremely Satisfied!
February 6, 2012

"They had a very good level of professionalism, and she seemed to know everything about what she was [helping me] with."

Extremely Satisfied!
February 6, 2012

"Just professional, polite and efficient."

Extremely Satisfied!
February 6, 2012

"They answered all my questions accurately to the point of helping me with what I needed."

Extremely Satisfied!
February 6, 2012

"The representative answered all my questions and helped me quickly and efficiently."

Extremely Satisfied!
February 6, 2012

"Our policy options were easy to compare."

Extremely Satisfied!
February 6, 2012

"The representative explained very clearly and precisely what is covered and what is not."

Extremely Satisfied!
February 6, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 6, 2012

"I was very, very satisfied with Susan's help. She was very knowledgeable, and she's going to send me some information. I was very, very happy with her professionalism."

Extremely Satisfied!
February 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 4, 2012

This customer did not leave any additional comments.

Satisfied!
February 3, 2012

"Judy was very professional."

Extremely Satisfied!
February 3, 2012

"I was very much satisfied because all of my questions were answered properly and nicely... and that is all."

Satisfied!
February 3, 2012

"Overall, everything went very well."

Extremely Satisfied!
February 3, 2012

"Melthres provided me with sufficient information to know exactly what policy I needed and how much it was gonna cost me. She was wonderful, kind, courteous, and I really valued my experience with her. I definitely was able to buy a policy within like 10 minutes, pay for it and be complete. I felt it was gonna take me at least a ton of time and she just made it so simple. So Melthres is a jewel. Thank you so much."

Extremely Satisfied!
February 3, 2012

"I found that the information they collected was very detailed, and the calls that were generated were up to what I needed for customization [of my coverage]."

Extremely Satisfied!
February 3, 2012

"He was very helpful and detailed in his answers to the questions I asked."

Extremely Satisfied!
February 3, 2012

"The representative was absolutely delightful, professional, and knowledgeable. By far, my best experience with an insurance company... thank you!"

Extremely Satisfied!
February 3, 2012

"My name is Greg. We are a company and you guys responded quickly to us with a very reasonable rate. We did shop around and we did find you had good rates. Good customer service. Richard handled us very well, so we're very happy."

Extremely Satisfied!
February 3, 2012

"It was fast and affordable. The guy was very helpful, seemed to know exactly what he was doing, and had everything that I need."

Extremely Satisfied!
February 3, 2012

"They were very professional, answered my questions, and didn't take a lot of time."

Extremely Satisfied!
February 3, 2012

"Courteous, prompt and thorough answers to all my questions."

Extremely Satisfied!
February 3, 2012

I was extremely satisfied by the knowledge of their work and the speed at which they submitted a quote. A quick turnaround. She was very considerate of my time, and actually did a quote off-line, and called me back.

Extremely Satisfied!
February 3, 2012

This customer did not leave any additional comments.

Satisfied!
February 3, 2012

"The representative was able to talk with me and find out exactly what I needed."

Extremely Satisfied!
February 3, 2012

"I was extremely pleased with the follow-up and the courtesy of the gentleman. He discovered he cannot do business owner's general liability insurance. He passed me over to Cindy, and working with Cindy has been great as well. So I'm very, very pleased with the services."

Extremely Satisfied!
February 3, 2012

"Susan was very helpful in explaining all the different options in the polices that I was looking at."

Extremely Satisfied!
February 3, 2012

"Raymond was really patient and helpful. The quote is reasonable and I'm just happy to have it... thanks."

Extremely Satisfied!
February 3, 2012

"She was very helpful, professional and knowledgeable. I don't have much experience with the insurance that I just bought, but she guided me through it with no problems. So I really appreciate it."

Extremely Satisfied!
February 2, 2012

"Dorothy was able to answer all my questions."

Extremely Satisfied!
February 2, 2012

"Everything was explained. It was precise, exactly what I was [hoping] for. It was understandable and the transaction went extremely smooth."

Extremely Satisfied!
February 2, 2012

"Richard was efficient, knowledgeable, to-the-point, and didn't waste time."

Extremely Satisfied!
February 2, 2012

"It was just so fast and efficient. The person on the phone was very courteous and helpful."

Satisfied!
February 2, 2012

"The initial person who answered the phone was very professional, very helpful and thorough with her questions. Richard, the agent, took care of me, and was just as efficient and thorough with his explanation of what is needed from me, and the coverage I will receive. I thank him."

Extremely Satisfied!
February 2, 2012

"The process was very straight forward. The consultant was very knowledgeable. Any questions I had were promptly responded to without additional [hassle]."

Extremely Satisfied!
February 2, 2012

"The service was easy to navigate through. The representative was very helpful and the process took a minimum amount of my time."

Extremely Satisfied!
February 2, 2012

"The service was good. All right."

Extremely Satisfied!
February 2, 2012

"The customer service rep was very clear, very professional, and very informative. I'll be able to make my decision very quickly."

Satisfied!
February 2, 2012

This customer did not leave any additional comments.

Satisfied!
February 2, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 2, 2012

"The courtesy and knowledge of the rep, and the whole process didn't seem at all painful."

Extremely Satisfied!
February 2, 2012

"I was completely satisfied with Richard and with the quote. It was very easy and simplified. There wasn't a long, drawn out application, and it was easy for him to find me the required insurance documents that I needed for my business."

Extremely Satisfied!
February 2, 2012

"Nikkia was very professional and on point. She communicates exceptionally courteously and with grace. I think she did an excellent job. Thank you."

Extremely Satisfied!
February 2, 2012

"Ivana was very professional, very friendly, and I enjoyed talking to her."

Extremely Satisfied!
February 2, 2012

"The person who answered the phone was knowledgeable, very polite and thorough. He didn't act as though he were reading a script, you know... even though they probably were. I just appreciated the courtesy that was extended throughout the call."

Extremely Satisfied!
February 2, 2012

"I was assisted by a young lady named Cindy. I was very very happy with her pleasant attitude and she was very informative. She took the time to tell me about the differences between the types of insurance that I would be requiring and she did not rush me at any point. She did not judge me for not having foreign knowledge about this. She was extremely helpful, very pleasant and just very nice to deal with."

Satisfied!
February 2, 2012

"I need to review the quote."

Extremely Satisfied!
February 2, 2012

"The agent answered all my questions."

Extremely Satisfied!
February 1, 2012

"The agent was very helpful and very polite. She answered all of my questions."

Extremely Satisfied!
February 1, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 1, 2012

"The customer representative was very helpful. She took down all my information, and even asked me questions about whether I needed anyone to serve as a beneficiary, which is something I have not thought about, so I really appreciate the help."

Extremely Satisfied!
February 1, 2012

"Yes, I spoke with Susan and enquired about general liability insurance and errors and omissions. She answered my questions and I am very happy. Now I just need to see if I get hired so I can get the insurance. But anyway, she was very good and I am also checking other insurance companies too, to see what's up with that. But she gave me my information and so I was happy with the service she provided, thank you very much."

Extremely Satisfied!
February 1, 2012

"The representative was very patient. I was taken care of with customers in between calls and they called me back right on time just as promised."

Extremely Satisfied!
February 1, 2012

"The people were prompt in answering, very polite, very nice, very informative and the prices seemed very good upfront, before I even compared with anyone else. I was just very accommodated."

Extremely Satisfied!
February 1, 2012

"Fast and it was an easy process."

Satisfied!
February 1, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 1, 2012

"Richard was courteous. He gave me the information I asked for."

Extremely Satisfied!
February 1, 2012

"Everything was great."

Extremely Satisfied!
February 1, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
February 1, 2012

"Yes, the customer service person who assisted me was extremely patient, knowledgeable and answered any question. She did not make me feel rushed. She put me on hold to look for answers when she did not know the answer. The customer service is excellent and I'm very satisfied. Thank you."

Extremely Satisfied!
February 1, 2012

"I was really pleased with just a simple rundown of the quote prices. They explained all my options and costs and broke it down. It was really helpful. Really responsive and overall it was a great process."

Extremely Satisfied!
February 1, 2012

"Excellent service. Precise questions. A short amount of time. Good [job]."

Extremely Satisfied!
February 1, 2012

"Excellent."

Extremely Satisfied!
February 1, 2012

"I got really quick phone service. I didn't have to get a phone tree and wait around for someone, a human being to answer. The 2 women I spoke to were clear. They knew what they were talking about. They answered questions quickly, and the first one referred me to another appropriate person when she found out I was from California. That person had excellent information, great communication skills and worked with me right to the very end, and gave me insurance today."

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866-283-7545

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