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April 2012 - Customer Reviews

 

Extremely Satisfied!
April 30, 2012

"The agent was very helpful and very careful. Answered all my questions. She repeated information that I needed repeated and explained properly. She gave me options and it was very pleasant. I appreciated that."

Extremely Satisfied!
April 30, 2012

"Judy was extremely helpful, courteous and she secured everything very quickly."

Extremely Satisfied!
April 30, 2012

"The agent was very knowledgeable and willing to help. All in all, it was easy to process. I was very satisfied."

Extremely Satisfied!
April 30, 2012

"Very helpful and very friendly. They told me everything I needed to know."

Extremely Satisfied!
April 30, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 30, 2012

"I got what I needed and the answers to the questions that I needed and very concise."

Extremely Satisfied!
April 30, 2012

"Fast friendly and very informative service."

Extremely Satisfied!
April 30, 2012

"Very prompt service. The agent was very well informed and I was very well taken care of."

Extremely Satisfied!
April 30, 2012

"I would say the quickness of the service, to be able to supply me with a business insurance and a reasonable amount of time, like just within a few minutes, as well as your pricing, and the service was great, and I appreciate it."

Extremely Satisfied!
April 30, 2012

"Cindy was nice and helpful."

Extremely Satisfied!
April 30, 2012

"It was quick, easy and the agent was helpful in explaining everything."

Extremely Satisfied!
April 28, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 27, 2012

"Everything was handled very professionally and efficiently, and in a very pleasant manner and very timely manner. All the information was available and all my questions were responded to clearly and politely."

Extremely Satisfied!
April 27, 2012

"The service was efficient and clearly laid out. The customer service was good."

Extremely Satisfied!
April 27, 2012

"The representative was very knowledgeable and patient and did a great job explaining of something that I didn't really understand too much about."

Extremely Satisfied!
April 27, 2012

"I was happy with the representative who Was able to answer my question. She cleared up the problem that I was having, trying to put in an online application. She was very polite, very courteous."

Extremely Satisfied!
April 27, 2012

"The young lady who assisted me was very precise, accurate and professional. She was very timely in her service."

Extremely Satisfied!
April 27, 2012

"I felt the gentleman I spoke to was very knowledgeable with the services. He asked me a few questions, was able to give me a quote almost immediately after the questions were finished, and he also worked with me on the professional insurance policy concerning the deductible. He worked with me quite well on that, so I was quite impressed. I think the rate is very good."

Extremely Satisfied!
April 27, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 27, 2012

"Good customer service, thank you. I appreciate Susanne for the help."

Extremely Satisfied!
April 27, 2012

"I think the representative was very professional. She got straight to the point, which I needed. It got me right to the place that I have to be at and I appreciated that. She didn't try to over sell me. Thank you."

Extremely Satisfied!
April 27, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 27, 2012

"Richard was extremely helpful. He continuously had gone over things with me and I kept asking, probably the same questions. He continuously helped me. Thank you."

Extremely Satisfied!
April 27, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 27, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 27, 2012

"Quick and professional."

Satisfied!
April 27, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 26, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 26, 2012

"I was pleased because Cindy took her time explaining to me, to the best of her ability, the questions I had. She was just great."

Extremely Satisfied!
April 26, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 26, 2012

"Nice easy process."

Extremely Satisfied!
April 26, 2012

"The agent I spoke with was extremely helpful. I was able to find insurance where I couldn't find it anywhere else and the response was excellent."

Satisfied!
April 26, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 26, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 26, 2012

"It was very pleasant speaking with the agent. Very knowledgeable and informative, and was able to [fulfill] my needs as to what your company has to offer."

Extremely Satisfied!
April 26, 2012

"Susan was very helpful, knowledgeable and friendly. Offered great service and asked the right questions to help identify my business and offer the appropriate services at an extremely competitive rate."

Extremely Satisfied!
April 26, 2012

"I got the answers to the questions I had and the quotation was updated accordingly, so everything was covered that I needed."

Satisfied!
April 26, 2012

"They were very nice in terms of giving me as much information as I needed and they answered any of the questions that I had. They did a very good job of informing me."

Extremely Satisfied!
April 26, 2012

"That was some of the most knowledgeable customer service I've had to experience, very helpful and very quick. Thank you."

Extremely Satisfied!
April 26, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 25, 2012

This customer did not leave any additional comments.

Satisfied!
April 25, 2012

"They answered my questions quickly and informatively."

Extremely Satisfied!
April 25, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 25, 2012

"The person who helped me was very helpful in finding out what my claim is, to get me reassessed and to put the policy into binding. I just appreciate the attitude. Thank you."

Extremely Satisfied!
April 25, 2012

"The person who talked to me was Linda. She asked questions very precisely and explained the terminologies when I did not understand certain things. So she was very clear, thorough, very courteous and professional."

Satisfied!
April 25, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 25, 2012

"Customer support was friendly, I got my policy reinstated after it's been cancelled for non payment, set everything up over the phone. No complaints."

Extremely Satisfied!
April 25, 2012

"Today Cindy was very, very helpful in explaining all the different details of the policy and the different elements. So, towards the end, I was able to make a very educated decision on which pieces were important to me and which I may need to consider for the future. After the conversation, I knew that my needs were absolutely met."

Extremely Satisfied!
April 25, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 25, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 24, 2012

"The representative, Richard, was very clear in what I could expect, and he asked good, pertinent questions... and he was very friendly."

Extremely Satisfied!
April 24, 2012

"I did a Google search for property management insurance and I spoke to Mel, and I was very impressed with her skill. She asked a series of questions and gave me a quote for insurance which made it very easy. Anyway, I highly suggest giving this girl a raise. She is making it very easy. She's sending an email and I am probably going to take insurance with you."

Extremely Satisfied!
April 24, 2012

"The sales rep was very good at answering all of the questions. She was obviously very knowledgeable about the product, and she followed up with me in a reasonable way. She wasn't pesty about it, but definitely kept the process moving along."

Extremely Satisfied!
April 24, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 24, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 24, 2012

"The representative was extremely knowledgeable and helpful and gave me choices."

Extremely Satisfied!
April 24, 2012

"Very accurate and good customer service."

Extremely Satisfied!
April 24, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 24, 2012

"I got the information that I was looking for. Thanks."

Satisfied!
April 24, 2012

"I got a professional quote over the phone for what I needed and he was very nice. Thank you."

Extremely Satisfied!
April 24, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 24, 2012

"Richard was very thorough. I was able to get my quote immediately while I was on the phone, which I was not expecting."


Extremely Satisfied!
April 24, 2012

"I worked with Cynthia yesterday. All throughout the whole process of getting the quote, she was very responsive. She had a way of explaining the policy in layman's terms, in a way in which anyone who's not familiar with insurance could easily understand. She was always very helpful and stayed on top of things. It was very helpful. Great customer service."

Extremely Satisfied!
April 23, 2012

"The service was bad but they gave me a quote quick, and they gave me a pretty good quote."

Extremely Satisfied!
April 23, 2012

"I received good service."

Extremely Satisfied!
April 23, 2012

"Pretty simple and pretty quick."

Extremely Satisfied!
April 23, 2012

"She was polite. It was easy."

Extremely Satisfied!
April 23, 2012

"I got the quote back in a very reasonable time."

Extremely Satisfied!
April 23, 2012

"I worked with Linda who is very knowledgeable. She provided me with extensive information on a myriad of requests to make sure that we were well taken care of, that we understood our coverage, that we understood all the options that were available, and I just really appreciate her knowledge and patience with us. We are very, very satisfied with the service."

Extremely Satisfied!
April 23, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 23, 2012

"Nikkia was very helpful and knowledgeable."

Satisfied!
April 23, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 23, 2012

"She went into detail of what I was really looking for in my insurance policy. She wasn't trying to up-sell or change me to a different type of policy that I didn't need. She actually went through it in a very effective way. She wanted to know what my business was specifically so that I would be paying the premium required to keep my company safe."

Extremely Satisfied!
April 23, 2012

"Linda was very helpful. She explained everything to me and the whole thing was so incredibly smooth and fast. I was just amazed at how quickly she got me covered here... so thank you."

Extremely Satisfied!
April 23, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 23, 2012

"Yes, Susan was very professional and excellent."

Extremely Satisfied!
April 23, 2012

"Your representative was extremely helpful and very accurate. I'm extremely satisfied."

Extremely Satisfied!
April 23, 2012

"Very courteous people, very professional, very specific questions and very understanding."

Extremely Satisfied!
April 21, 2012

"Judy was very helpful. She was ready to explain everything in detail so that I fully understood what my options were. So, I felt like I was very satisfied with the experience."

Extremely Satisfied!
April 20, 2012

"It was really easy to use. I get my policy tonight which I need to send off to my customer. I am extremely ecstatic right now."

Extremely Satisfied!
April 20, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 20, 2012

"Yes, all my questions were answered in a professional manner. So I was very happy with the service. Thank you."

Extremely Satisfied!
April 20, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 20, 2012

"The agent was very responsive and researched my questions. I'm very happy."

Extremely Satisfied!
April 20, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 20, 2012

"The call was [great]. I changed up the scenarios and got information quickly."

Satisfied!
April 20, 2012

"I was able to get a quote for my special business in about 24 hours."

Extremely Satisfied!
April 20, 2012

"Cindy is just an absolute awesome agent."

Extremely Satisfied!
April 19, 2012

"The agent who called me back was very knowledgeable."

Extremely Satisfied!
April 19, 2012

This customer did not leave any additional comments.

Satisfied!
April 19, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 19, 2012

"They got me all of the documentation quickly. They were very easy to work with and extremely helpful in answering all of my questions."

Extremely Satisfied!
April 19, 2012

"The adviser was very knowledgeable, asked very appropriate questions, was very detailed and provided me with a competitive and very timely quote."

Extremely Satisfied!
April 19, 2012

"I think the rep I spoke to, Susan, did a great job. She had more information that I needed and got me a quote pretty quick. And what else could you want? Thank you."

Satisfied!
April 19, 2012

"My questions were answered."

Extremely Satisfied!
April 19, 2012

"Everyone was friendly. I didn't have to wait on the phone. The website that I used was very, very easy... it was very user friendly."

Extremely Satisfied!
April 19, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 19, 2012

"The service I received today was friendly and professional. All my questions were answered and it was done very quickly."

Extremely Satisfied!
April 19, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 18, 2012

"I felt that the agent I was spoke to cared about me very much."

Extremely Satisfied!
April 18, 2012

"The person I spoke with, Linda, was wonderful. Great customer service. She answered all of my questions and was extremely knowledgeable. That is why I am doing business with your company."

Satisfied!
April 18, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 18, 2012

"I was satisfied completely."

Extremely Satisfied!
April 18, 2012

This customer did not leave any additional comments.

Satisfied!
April 18, 2012

"The service was very good and they called me back within a day. I think the price that is going to be quoted is going to be very competitive. So, I'm very happy with it. Thank you."

Extremely Satisfied!
April 18, 2012

"I was very satisfied today. Richard was awesome. He got me a quote very quickly, and I'm probably going to call back shortly to execute my policy."

Extremely Satisfied!
April 18, 2012

"The agent, Linda, who helped me was not only understanding and patient, but she also looked for every opportunity to ask me the relevant questions and make sure that I got what was going to work for me."

Extremely Satisfied!
April 18, 2012

"The lady I spoke with was very kind and professional and she gave me all the information I needed. She made the process very easy. The rate was very affordable which was very important to me. So that was good to know, and the level of coverage is excellent. Your company does not push for things that people don't need and, in my case, things that I don't need. I am grateful for finding you guys. I found you through someone else who has insurance with you. I'm very glad I found you in the mire of everything else that is out there. So thank you for excellent service. I'm glad that I have a policy from you."

Extremely Satisfied!
April 18, 2012

"Richard was very helpful and knowledgeable, and I'm looking forward to doing business with Hiscox."

Extremely Satisfied!
April 17, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 17, 2012

"Cindy was very friendly and helpful. She was able to answer all my questions and anticipated some questions I hadn't even thought of."

Extremely Satisfied!
April 17, 2012

"The price was simple and the representative was very easy to work with."

Extremely Satisfied!
April 17, 2012

"The representative took the time that was necessary and answered all the questions which I had."

Extremely Satisfied!
April 17, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 17, 2012

This customer did not leave any additional comments.

Satisfied!
April 17, 2012

"My quote was for [a certain amount], but the policy seemed to go up within a short time to a quote of $937."

Extremely Satisfied!
April 17, 2012

"Good site! Quick and easy. They told me everything I needed to know in the order I needed to know it."

Extremely Satisfied!
April 17, 2012

"I received the information that I requested. The agent was very, very professional and knowledgeable about what I was looking for. She provided me with the information and a great price."

Extremely Satisfied!
April 17, 2012

"Cindy helped me on the phone and was very thorough and informative. She did an excellent, professional job."

Extremely Satisfied!
April 17, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 17, 2012

"Linda was personable, she was friendly, she was efficient, she was very clear and specific about the terms of my contract and policy. She was able to answer any questions I had. She was a very good agent to work with. Thank you very much."

Extremely Satisfied!
April 17, 2012

"My sales rep. was very informative and patient with my questions. He was very helpful in helping me make my decision on the particular products I needed that best fit my business."

Extremely Satisfied!
April 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 16, 2012

"Quick response, very helpful, answered my questions clearly and went through the whole process in less time than I anticipated."

Extremely Satisfied!
April 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 16, 2012

"Quick, friendly and uncomplicated."

Extremely Satisfied!
April 16, 2012

"The website was clear and effective. It was easy to fill out the forms and [fix] a small snag. It was really easy to get through to you on the telephone and I got good, clear professional advice. I am very happy... you know, you've done a good job so far."

Satisfied!
April 16, 2012

"It was fine. It was about what you'd expect. It could have been a little bit faster. The website could have been a little bit fancier than it was. But, it answered my question without my needing to call in. On the whole, the website was impressive.  You can do a lot for yourself and the call was satisfactory."

Extremely Satisfied!
April 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 16, 2012

"Collin, who is the person I spoke to, was extremely competent. He could answer all my questions, was extremely helpful, and made me feel as if the entire company was as competent as he was. That's who I want my insurance with, so I am very satisfied."

Extremely Satisfied!
April 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 16, 2012

"I was satisfied with the overall interview over the phone. All my questions were answered and they gave me good information. So I thought that was great, Things that I wasn't really concerned about... they were answered."

Satisfied!
April 16, 2012

"[Good] prices."

Extremely Satisfied!
April 16, 2012

"Richard was well versed in what I was asking him. He was extremely efficient in taking the information and getting me a quote, and explaining what the policy involved in a summary fashion. He then promised to send me an email."

Extremely Satisfied!
April 16, 2012

"The agent was very informative."

Extremely Satisfied!
April 16, 2012

"The speed of service was great and the customer service was [excellent]."

Neutral
April 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 16, 2012

"I was able to get the information I requested."

Extremely Satisfied!
April 16, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 13, 2012

"Linda answered all my questions. Thank you."

Extremely Satisfied!
April 13, 2012

"It was there. I got all the answers."

Extremely Satisfied!
April 13, 2012

"It was easy and smooth."

Extremely Satisfied!
April 13, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 13, 2012

"The representative was very responsive, answered my questions, and was prompt."

Extremely Satisfied!
April 13, 2012

"Your agents were responsive. They answered all my questions and were very courteous."

Extremely Satisfied!
April 13, 2012

"I was pleasantly surprised by the kind of service you guys have. Very competent, knowledgeable staff. I knew a little less than needed for the policy, so I had too many questions and I guess the guy was very courteous. Marty helped me all the way. He suggested the right things and took care of everything, so I'm happy. Thank you."

Extremely Satisfied!
April 13, 2012

"Collin helped me... very friendly and very helpful. The process was very speedy."

Extremely Satisfied!
April 13, 2012

"The responder was very clear, knowledgeable of the policies, and everything just went smoothly."

Extremely Satisfied!
April 13, 2012

"Quick information and a thorough knowledge of what you guys cover."

Extremely Satisfied!
April 13, 2012

"A very helpful and very knowledgeable person who waited on me. Very simple and straightforward. Just in general, very polite."

Extremely Satisfied!
April 13, 2012

"I felt the service was very good. They answered all my questions. It was clear. The individual worked with me to help me understand the options and so I was very satisfied with the whole experience."

Extremely Satisfied!
April 13, 2012

"Good work... I needed it."

Extremely Satisfied!
April 13, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 13, 2012

"I was satisfied with the promptness of the agent getting in contact with me and not being overbearing by trying to sell me a product before I'm ready to buy it."

Extremely Satisfied!
April 13, 2012

"The gentleman I dealt with was extremely professional, very knowledgeable and took the time to explain the terms I did not understand. I found the experience very worthwhile, and I am looking forward to future business."

Extremely Satisfied!
April 12, 2012

"I was able to get hold of Hiscox at a convenient time for me. The service was very quick and professionally done."

Extremely Satisfied!
April 12, 2012

"The agent very patiently explained all of my options. This was the first time I had to buy this kind of insurance and she helped me understand what I really needed."

Extremely Satisfied!
April 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 12, 2012

"The lady I spoke to was very good. She explained everything very thoroughly. Her name is Cindy. She did a good job. She explained everything to me and I feel comfortable with it."

Extremely Satisfied!
April 12, 2012

"The agent, Linda, was extremely knowledgeable and made every effort to get me what I needed very promptly. I really appreciate it. She should get a bonus."

Extremely Satisfied!
April 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 12, 2012

"Quick service, quick answers, [the whole] transaction completely in one call."

Extremely Satisfied!
April 12, 2012

"This is the first time I tried to get business insurance. So, Cindy was very helpful in helping me understand what it is and what is mandatory for business insurances... so that was really awesome."

Extremely Satisfied!
April 12, 2012

"The agents were pleasant, courteous and very responsive. They kept the call count to a minimum."

Extremely Satisfied!
April 12, 2012

"The agent was polite, timely and everything that I purchased [was reasonable]. I received the e-mail quote... and so there were no surprises."

Satisfied!
April 12, 2012

"Cynthia is a very nice lady, very helpful and very to-the-point... thank you."

Satisfied!
April 12, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 12, 2012

"Highly professional and courteous service. They answered all the questions quickly and seemingly honestly."

Satisfied!
April 12, 2012

"Linda was great to work with. She was very easy going and understanding of the current situation. She was familiar with situations that involve similar people going through similar situations. So it helped us out. Right now, Hiscox as a company, what they offer, isn't quite what my client is looking for, but hopefully we can work together and get to an agreement in the middle."

Extremely Satisfied!
April 12, 2012

"I had the privilege of speaking with Nikkia and Linda. We are a small business and they were very thorough in answering questions and in being resourceful with the kind of policy that would best serve our needs. They were pleasant, informative, concise and to the point. They seemed very knowledgeable and they were willing to come up with a solution that would work out best for us. The customer service was high and accurate. All their remarks were favorable, so I had an overall excellent experience and would recommend Hiscox to fellow company owners."

Extremely Satisfied!
April 12, 2012

"The online application procedure was easy to follow and understand."

Extremely Satisfied!
April 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 11, 2012

"Values, personality and they went the extra mile to explain. Everything was just great."

Extremely Satisfied!
April 11, 2012

"The information was sent to me in a timely manner. All my questions were answered. It was very professional, and I was very pleased that the agent was really interested in being helpful."

Extremely Satisfied!
April 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 11, 2012

"I was very pleased with the rapid response, the ability to answer the questions and the quick turnaround time, which is exactly what I needed. Thank you."

Extremely Satisfied!
April 11, 2012

"I'm very happy with Cynthia's performance. She helped me out with the [policy]."

Extremely Satisfied!
April 11, 2012

"It was easy. Good information. It was relatively quick. The customer service representative was friendly."

Extremely Satisfied!
April 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 11, 2012

"The service was good. I understood everything that was told to me, and the young lady really explained things well. And, the price was very good."

Extremely Satisfied!
April 11, 2012

"The representative was very friendly, very informative, and very easy to work with. I was pleased that I got a quote right over the phone, and he helped me fill out the application over the phone so that I didn't have to do it on line. Very satisfied!"

Extremely Satisfied!
April 11, 2012

"The agent was able to assist me very quickly in adding additional insurance to my policy."

Extremely Satisfied!
April 11, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 11, 2012

"I got an answer for all my questions. Thank you."

Extremely Satisfied!
April 11, 2012

"The technician understood everything and worked with me very well. He was a [good] customer service person and I appreciated his help. Thank you."

Extremely Satisfied!
April 11, 2012

"Judy was great. She was clear and explained everything. She was wonderful."

Extremely Satisfied!
April 10, 2012

"The gentleman who helped me was outstanding. Ultimately, he was the reason I went with Hiscox over a couple of other options."

Extremely Satisfied!
April 10, 2012

"I was satisfied with the professional approach of all your representatives who I spoke with. They were very courteous, very knowledgeable and just generally very, very helpful. I was really impressed with the level of service."

Extremely Satisfied!
April 10, 2012

"I was extremely satisfied because the person I dealt with, Nikkia, was very professional. She really did have knowledge of the product she was selling and made me feel very comfortable that everything was being done properly, and the price that your company gave me for my business insurance was very good. So, all in all, I thought everything was really good. A good way to do business and I have had some bad insurance before, so I was very happy with this."

Extremely Satisfied!
April 10, 2012

"Easy to use process."

Extremely Satisfied!
April 10, 2012

"Basically, the agent was very knowledgeable. He presented the information in a concise manner and without pressure or pushing us. I really like that."

Extremely Satisfied!
April 10, 2012

"I am extremely satisfied because the agent took the time to explain everything to me."

Extremely Satisfied!
April 10, 2012

"The representative answered all of my questions really efficiently."

Satisfied!
April 10, 2012

"The help that I received from the agent [was good]. You've already made it [work]. It was very nice. Thank you."

Extremely Satisfied!
April 10, 2012

"The representative was very good. She seemed knowledgeable and very descriptive of all my questions."

Extremely Satisfied!
April 10, 2012

"The process was very simple and easy."

Satisfied!
April 10, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 10, 2012

"It was very quick and easy."

Satisfied!
April 10, 2012

"The representative was fresh, courteous and she got down to business... asking questions and checking list points. She explained when I asked for verification. It was a pretty quick process. I was expecting to get details for the cover. I got the quote and the quote reference, but I do not see an attachment which would describe this specific policy."

Extremely Satisfied!
April 10, 2012

"Very prompt provision of documents and follow up from an advisor."

Extremely Satisfied!
April 9, 2012

"I was fine with the price and the speed at which I was able to get coverage."

Extremely Satisfied!
April 9, 2012

"I got my needs satisfied at a price I could afford."

Extremely Satisfied!
April 9, 2012

"All questions were answered very directly. I had called in again and asked to speak to the representative, Tiffany, who was helping me. She was wonderful. I left a message for her and she very promptly returned my call to take care of everything.

Extremely Satisfied!
April 9, 2012

"Nikkia was very professional and very helpful. She answered all my questions, and the quote was very competitively priced and very timely. Thank you."

Extremely Satisfied!
April 9, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 9, 2012

"David was very professional and very courteous. He told me exactly what I needed."

Extremely Satisfied!
April 9, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 9, 2012

"My questions were answered to the best of her ability, and now I have no concerns regarding the information she gave me."

Extremely Satisfied!
April 9, 2012

"The service was prompt."

Extremely Satisfied!
April 9, 2012

"Very satisfied."

Extremely Satisfied!
April 9, 2012

"Very helpful, knowledgeable, answered my questions. I was able to get it done relatively fast and quick. I didn't have to spend a lot of time on the phone explaining what I needed, and everything was quick and to the point."

Extremely Satisfied!
April 9, 2012

"All my questions were answered. All my stipulating concerns about expediting certificates to me as policy holder, etc... all those questions were answered and explained. Sounds like you guys are pretty speedy on this stuff. So, all questions were answered satisfactorily by Cindy. Very nice and I'm very happy. Thanks."

Extremely Satisfied!
April 9, 2012

"The service was very prompt and personalized. Nikkia, the person I talked to, was very courteous and friendly.  She helped me understand the questions I had about this kind of insurance."

Extremely Satisfied!
April 8, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 6, 2012

"Cindy was very nice. She explained everything very well to me."

Extremely Satisfied!
April 6, 2012

"All my answers were completely answered."

Extremely Satisfied!
April 6, 2012

"I was extremely satisfied with the way Mel was very knowledgeable about the type of insurance that I needed for my business, and she was very kind, polite and patient."

Extremely Satisfied!
April 6, 2012

"Tiffany was very helpful, very knowledgeable and a great personality. It was a pleasure talking to her and most likely I will go with you guys because of her."

Extremely Satisfied!
April 6, 2012

"I liked it that when I called in, I didn't have to wait on hold for half an hour. The people got to me pretty quickly. I was transferred to an agent who was able to help me. She found my policy without much trouble. She didn't take very long, and then made the change I needed to make to my policy right. I think we were on the phone for probably 7 minutes, so I'm very satisfied. Thank you."

Extremely Satisfied!
April 6, 2012

"I've been shopping around quite a bit and you guys are so much easier to deal with, and so much more efficient and quicker with a response. I am still waiting for prices from some of the other guys and they are not going to get the business, but you guys are."

Extremely Satisfied!
April 6, 2012

"Quick response to concerns about my policy."

Satisfied!
April 6, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 6, 2012

"I've just had an absolutely wonderful experience with Mindy. She was very informative and explained everything. Just absolutely wonderful."

Extremely Satisfied!
April 5, 2012

"Fast, efficient, and affordable."

Extremely Satisfied!
April 5, 2012

"The representative was very easy to deal with. The price was affordable and the terms were clear."

Extremely Satisfied!
April 5, 2012

"The agent was very [helpful] and reviewed the policy. Thank you."

Extremely Satisfied!
April 5, 2012

"I was happy with the knowledge of the customer representative who came on and took care of what I needed quite quickly."

Extremely Satisfied!
April 5, 2012

"Efficient, timely, and thorough."

Extremely Satisfied!
April 5, 2012

"It was fast and professional."

Extremely Satisfied!
April 5, 2012

"Great communication skills, reasonable quote, very clear and I understand everything."

Satisfied!
April 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 5, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 5, 2012

"I thought Richard was responsive, courteous and knowledgeable."

Extremely Satisfied!
April 4, 2012

"The website was extremely helpful, and my agent Cindy answered all of my questions."

Satisfied!
April 4, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 4, 2012

"Very helpful, prompt and she knew her business. I dealt with Nikkia."

Extremely Satisfied!
April 4, 2012

"I like the way that they understood what I needed. Very pleasant and most important, I like the quote."

Extremely Satisfied!
April 4, 2012

"I was satisfied with the way that your company took care of my request. Linda was really very nice in taking care and making everything clear."

Extremely Satisfied!
April 4, 2012

"I was helped by Tiffany and she was great. She was very detail oriented and actually [she helped fix what] the previous people had done, especially my email was not correct. The previous person that had worked on it [got it wrong]. In addition to that, she explained the product to me. She really knew the details very well. Tiffany said it could be done free of charge, and that was a big point in my going with Hiscox. So, I was very satisfied by her customer service and product knowledge. Thank you."

Extremely Satisfied!
April 4, 2012

"Nikkia was very helpful and knowledgeable. She explained in detail to me what I needed to know and provided a good quote. Thank you."

Extremely Satisfied!
April 4, 2012

"I appreciate the fast turn around time and quick quotes that were available to me... and the ability to work out my policy and get my policy started right away. Thanks."

Satisfied!
April 4, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 3, 2012

"He was very knowledgeable, explained everything, looked at my application online, confirmed that everything was proper, and that was it."

Satisfied!
April 3, 2012

"The person responded to my needs and answered the questions that I asked. Thank you."

Extremely Satisfied!
April 3, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 3, 2012

This customer did not leave any additional comments.

Satisfied!
April 3, 2012

"I worked with Cindy and she was very, very helpful. But the guy that I talked to before, lost me. Then he called me back and everything's fine."

Extremely Satisfied!
April 3, 2012

"Great customer service."

Extremely Satisfied!
April 3, 2012

"Everything was straightforward. All my questions were answered. Your website was very helpful and the level of service you provide seems to be very adequate."

Extremely Satisfied!
April 3, 2012

"Great service."

Extremely Satisfied!
April 3, 2012

"Thanks. Excellent service by Linda. She answered every question that I had. She was very knowledgeable on the service that you provide."

Extremely Satisfied!
April 3, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 3, 2012

"A good comprehensive discussion of what is being covered, how it would be covered, and why it would be covered. The attitude of the person talking to me, Cindy, was a pleasant experience. Thank you so much."

Extremely Satisfied!
April 3, 2012

"Well, the service was very efficient, to the point and it seemed to be that the agent was knowledgeable. I liked it, so I am going to go ahead and make the purchase."

Extremely Satisfied!
April 2, 2012

"Very nice and friendly."

Extremely Satisfied!
April 2, 2012

"The two ladies I spoke with were pleasant, responsive, and knew what they were doing. Overall it was just a pleasant, efficient experience."

Extremely Satisfied!
April 2, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 2, 2012

"Cynthia was absolutely terrific."

Extremely Satisfied!
April 2, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 2, 2012

"Prompt information was provided on the phone."

Extremely Satisfied!
April 2, 2012

"I was perfectly satisfied with Richard's service. He answered all my questions and moved quickly. We appreciate that."

Satisfied!
April 2, 2012

"The speed of the response and the quality of the representatives. [Good] value."

Extremely Satisfied!
April 2, 2012

This customer did not leave any additional comments.

Extremely Satisfied!
April 2, 2012

"I'm very pleased with the response and the attentiveness that I received on my phone calls enquiring about my business insurance."

Extremely Satisfied!
April 2, 2012

"The sales person was extremely helpful, knowledgeable and very easygoing. It made this a non-stressful situation which I greatly appreciated."

Extremely Satisfied!
April 2, 2012

"The website was user friendly. In contrast to other insurance companies and other insurance agents that carry professional liability insurance, the system that Hiscox has in place was far and above the easiest to use to apply for my policy. The rates were much more competitive, especially with the option for the high deductible. Thank-you."

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