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2012 Customer Reviews

At Hiscox we understand the risks that small business owners face, that's why we tailor our coverage to satisfy your business needs.

Below you will find a small sample of reviews from 2012. Read what our customers are saying about the service they received from Hiscox.

Extremely Satisfied!
December 20, 2012

"Both Cindy and Judy were very helpful. They answered all my questions, and we got everything taken of in a very timely fashion. Great employees. Thank you."

Extremely Satisfied!
November 12, 2012

"The agent was very helpful and very knowledgeable about the process. She guided me through and readjusted quotes to fit my need. Even though this was my first time starting the business, she just gave me a lot of advice that was helpful. I really appreciate it."

Extremely Satisfied!
October 19, 2012

"I appreciated the immediate response to my quote that I requested. The lady was very informative and answered all my questions. I was very pleased with the service, and I proceeded to purchase the insurance."

Extremely Satisfied!
September 6, 2012

"I spoke with Ira. I worked on this and studied this project. I went back and forth. It was very helpful and then I decided to make the decision to do it today and Cindy was very helpful to provide my small business needs. It took me some time and I talked to others. I just like the fact that Hiscox really could identify with a small business owner. I look to have a long time business relationship with Hiscox insurance, thank you."

Extremely Satisfied!
August 8, 2012

"I was very grateful that the questions were specific and relevant to the business that I am starting. I felt like the agent was attentive to the needs of my particular business. In general, I found the overall customer responsiveness to be top notch and I look forward to doing business with you."

Extremely Satisfied!
July 24, 2012

"I received very professional customer service from two of your agents. They answered all my questions. I felt good about the service you offer. You were able to give me what I needed right away."

Extremely Satisfied!
June 18, 2012

"Cindy was my adviser. She did a fantastic job in explaining policies and everything I needed to know to make a decision, and for what I needed for professional liability and commercial liability insurance for my business. I did not know very much about what I was asking for, and she took the time to explain what I needed to know. She did a fantastic job. She deserves to be recognised because you can tell she cares about what she's doing. She did a great job. Thank you."

Extremely Satisfied!
May 21, 2012

"I was very happy, very satisfied with my representative, Susan, who was very kind, and courteous. She took the time to explain everything to me. She was better than any agent I have had as far as insurance is concerned, and I definitely [liked the] professionalism and the time that she took to make sure that I understood everything. I felt very happy and very pleased with my policy as well as the quote. I am satisfied with the entire company so far. Thank you very much. I will strongly recommend you, and I will recommend you to my family and friends."

Extremely Satisfied!
April 16, 2012

"Collin, who is the person I spoke to, was extremely competent. He could answer all my questions, was extremely helpful, and made me feel as if the entire company was as competent as he was. That's who I want my insurance with, so I am very satisfied."

Extremely Satisfied!
March 26, 2012

"I like the fact that it's done online. I like the fact that I got the quote right away. I didn't have to wait or fill out an application, or a long application I should say, and I liked the premium price. I thought it was very fair and I'd recommend it to other entrepreneurs like myself. Thank you."

Extremely Satisfied!
February 6, 2012

"Your company made it completely easy. I didn't really have to read a thousand page manual to understand how to incorporate and do insurance coverage etcetera. Your operators were very knowledgeable and very polite. They just communicated excellently. Thank you so very much for the service you provide to small companies. I wish you all the best in 2012. Thank you."

January 11, 2012

"Richard was helpful and very efficient. He moved me through the process of questions and answers very efficiently, but without giving me a sense that he rushed through anything. So, good quality and reaction. Got right to the point, very practical, but, you know, definitely not wasting my time. He made sure he got it all. A very thorough attitude and a thorough delivery of the questions that were required."

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