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Hiscox Business Insurance Reviews

Real people. Real Hiscox reviews.


We ask small business owners to rate their experience with Hiscox. The reviews are collected and managed for Hiscox by ServiceTick an independent third party. You'll find good and bad reviews here so read on to see what our customers are saying about us.

"How satisfied are you with the service you've received from Hiscox?"

 

Extremely Satisfied!
August 22, 2014

"I was very satisfied because I thought the agent was very thorough and very sweet and she explained quite a bit of information in a very small amount of time. I did a great job."

Extremely Satisfied!
August 22, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
August 21, 2014

"The process was simple and fast. The person I worked with was really knowledgeable."

Extremely Satisfied!
August 21, 2014

"I was just happy because you were able to answer all my questions and answer them immediately. We set up a policy immediately. Sorted things out right away and that put me at ease. So, I was very satisfied with that."

Extremely Satisfied!
August 21, 2014

"The agent was very friendly and helpful. He gave me all the information that I needed."

Extremely Satisfied!
August 21, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
August 21, 2014

"Sherry was excellent, she knew her business, she was patient, and she answered all of my questions. She was very helpful going over all of the documents. I felt relaxed and pleased. I really appreciate speaking to someone that knows what she is doing."

Extremely Satisfied!
August 20, 2014

"It was great service."

Extremely Satisfied!
August 20, 2014

"It was great service."

Extremely Satisfied!
August 20, 2014

"Very professional and very quick in answering the phone. I was very happy talking to Sherry."

Extremely Satisfied!
August 19, 2014

"She was very helpful, she answered all my questions very thoroughly and that is pretty much it. I cannot ask for much more."

Extremely Satisfied!
August 19, 2014

"I dealt with Sherry. She was very clear about what I needed. Her service was great. She was prompt and very helpful."

Extremely Satisfied!
August 19, 2014

"Jorge has been really helpful. He helped me make the right decision for my business, and I really think he did a good job. I think he deserves a raise."

Extremely Satisfied!
August 19, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
August 18, 2014

"Well, from the very first call, when I spoke with Jorge about liability insurance, he was extremely helpful. He was very informative, but I was not ready at that time to make a commitment. He asked me if he could call me back and asked when would be a good time. I told him and he called me back. It was actually a very painless process. So, I was very pleased with my dealings with him. Thank you."

Extremely Satisfied!
August 18, 2014

"The agent I had today was very thorough. He explained everything that I needed to have explained for my insurance. He did a good job and that's all I have to say. Thanks."

Extremely Satisfied!
August 15, 2014

"The representative was very informative and had good knowledge of what I was looking for."

Extremely Satisfied!
August 14, 2014

"I was very satisfied. The lady was very amusing, very explanatory, and professional. I felt great doing business with Hiscox. I'm very pleased."

Extremely Satisfied!
August 13, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
August 13 2014

This customer did not leave any additional comments.

Extremely Satisfied!
August 13, 2014

"Good, professional service. Good customer service."

Extremely Satisfied!
August 12, 2014

"Professional and very straight to the point. I needed that."

Extremely Satisfied!
August 12, 2014

"I was extremely satisfied with the detailed information that was provided for me by your agent. I am pleased with this product. Thank you."

Extremely Satisfied!
August 12, 2014

"We renewed our policy. The agent was very informed and we moved through our choices carefully. They kept me informed, and it was really nice. So, we are really happy with the experience."

Extremely Satisfied!
August 11, 2014

"All my questions were answered, and she was very courteous."

Extremely Satisfied!
August 11, 2014

"Thank you for the expedited and fast service today. I purchased my policy based on a quote I received a few months back and it was still good. The purchasing process did not take very long, so I appreciate it. Thank you."

Extremely Satisfied!
August 11, 2014

"Today was good. She explained to me just what I needed. "

Extremely Satisfied!
August 11, 2014

"The agent was very helpful. Helped me understand what I needed to get for a particular client. So, he was very helpful and proactive."

Extremely Satisfied!
August 11, 2014

"Dorothy was really patient, and she was very professional. I feel like I got a good rate, and she went above and beyond to make sure that I got everything I needed on my policy."

Extremely Satisfied!
August 9, 2014

"My representative, Jorge, did an excellent job of explaining everything to me so that it made sense. I really appreciate the time that he took to do that."

Extremely Satisfied!
August 9, 2014

"Good customer service and good knowledge of the products that are being offered for my business. It was exceptional. He did an outstanding job helping me today."

Extremely Satisfied!
August 8, 2014

"The online quote system was super easy and the telephone customer service person was really helpful. Thank you."

Extremely Satisfied!
August 8, 2014

"I spoke with Kathy. She said she is the only Kathy there and she was really, really great in getting me policy."

Extremely Satisfied!
August 8, 2014

"Jorge was very knowledgeable. He answered all my questions. {unclear} staff made it easy, there were no inaccuracies. Good experience. Thank you."

Extremely Satisfied!
August 8, 2014

"I am impressed with your insurance company, because I have a new business opening up. I appreciate the promptness and professionalism that you have shown, as I have talked to other companies, thank you."

Extremely Satisfied!
August 8, 2014

"Just helpful, courteous and got the job done."

Extremely Satisfied!
August 8, 2014

"The agent was very professional, called back when she indicated she would and was able to wait for a moment while I gathered the necessary information."

Extremely Satisfied!
August 8, 2014

"The service I received from Rashida King was very efficient,very professional and very fast. I appreciate that."

Extremely Satisfied!
August 7, 2014

"It was quick and easy."

Extremely Satisfied!
August 7, 2014

"I was very satisfied with my service today because I felt that the questioning was thorough. I felt that there was a real desire to accurately give me the most accurate quotes available. I felt that the quote was fair and that the service representative was able to answer all of my questions in a very thorough manner."

Extremely Satisfied!
August 7, 2014

"I was very satisfied with my service today because I felt that the questioning was thorough. I felt that there was a real desire to accurately give me the most accurate quotes available. I felt that the quote was fair and that the service representative was able to answer all of my questions in a very thorough manner."

Extremely Satisfied!
August 6, 2014

"The agent was very knowledgeable of my requirements based on what I had in the contracts from my vendor. She helped me answer all those questions properly."

Extremely Satisfied!
August 6, 2014

"The agent was very helpful."

Extremely Satisfied!
August 5, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
August 5, 2014

"I thought the process was going to take me a long time. I thought it was going to be something I did not want to do, but the person I spoke with, Donna, just took all my fears and anxieties away. She helped me get this done. I will be done with this process probably tomorrow. She was absolutely the best."

Extremely Satisfied!
August 4, 2014

"The technician answered all of my questions efficiently. She knew exactly what I needed. For every question, she was able to respond quickly."

Extremely Satisfied!
August 4, 2014

"She was very helpful."

Extremely Satisfied!
August 4, 2014

"Sheila was very professional, very thorough and explained everything and asked good questions."

Extremely Satisfied!
August 2, 2014

"She was very friendly and helpful. She had all the answers to my questions and got it done in a really fast manner."

Extremely Satisfied!
August 1, 2014

"Very efficient and polite service."

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