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Hiscox Business Insurance Reviews

Real people. Real Hiscox reviews.


We ask small business owners to rate their experience with Hiscox. The reviews are collected and managed for Hiscox by ServiceTick an independent third party. You'll find good and bad reviews here so read on to see what our customers are saying about us.

"How satisfied are you with the service you've received from Hiscox?"

 


4.8 out of 5 - rating as of June 14, 2014

(11,553 Reviews)

Extremely Satisfied!
June 14, 2014

"The Hiscox representative was extraordinarily knowledgeable. He was able to answer all my questions and reviewed all of the materials. He certainly made it easy for a small business owner making sure that I had the professional analysis of my insurance needs to protect me, my business and my employees."

Extremely Satisfied!
June 13, 2014

"It was great. They called me back quickly and answered all my questions It was really a painless procedure."

Extremely Satisfied!
June 13, 2014

"Yes, Rashieda was extremely helpful and professional. She knew all the answers to my questions, and it was truly a great experience."

Extremely Satisfied!
June 13, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 13, 2014

"The reason I thought I had a great experience today is that it was very distinct and understandable. Linda really helped me figure out what I needed very quickly, and I didn't feel pressured. I got everything I needed in a timely fashion."

Extremely Satisfied!
June 13, 2014

"The agents were always prompt and the agent's communication was clear. It seems like the premiums were competitive, so it was a very good experience. Thank you."

Extremely Satisfied!
June 13, 2014

"The service was just amazing. They knew exactly what I wanted. I had my quote already. They just went through some questions. They were really simple and easy. Awesome job."

Satisfied!
June 13, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 12, 2014

"It was ever so fast and efficient. Very high quality."

Extremely Satisfied!
June 12, 2014

"My agent was very detail oriented. She was very knowledgeable. She was able to answer my questions and was very courteous as well. Very patient, so I really did think she did a thorough job."

Extremely Satisfied!
June 12, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 11, 2014

"Comprehensive and efficient."

Extremely Satisfied!
June 11, 2014

"Everything was very good. The customer service was great, and I really appreciate it."

Extremely Satisfied!
June 11, 2014

This customer did not leave any additional comments.

Neutral
June 11, 2014

"I would have liked to have professional coverage for a financial consultant."

Extremely Satisfied!
June 11, 2014

"It was very clear and concise. I called back and she had everything ready for me to go. She was awesome today, and you are very lucky to have her as an employee. Thank you."

Extremely Satisfied!
June 10, 2014

"The customer service rep was very knowledgeable. She helped me with clear understanding of the information we needed delivered."

Extremely Satisfied!
June 10, 2014

"A prompt and efficient process."

Extremely Satisfied!
June 9, 2014

"Dorothy was exceptionally helpful in providing all the information."

Extremely Satisfied!
June 9, 2014

"It was a very good experience. I called a bunch of insurance companies, and she did a really great job for me. She was knowledgeable, and she helped me out. I just appreciate her help, and I think she's going to do good. I think it's going to be a good company."

Extremely Satisfied!
June 9, 2014

"The customer rep was very courteous. She was very accurate and helpful. Overall, the service was very good."

Extremely Satisfied!
June 6, 2014

"I was really satisfied. I think that the girl I spoke to is a lovely person. I think that she asked me all the right questions, and she answered everything perfectly. I was very satisfied. Thank you very much."

Extremely Satisfied!
June 6, 2014

"I just thought that Dorothy exhibited extreme professionalism and courtesy. She was prompt in her responses."

Extremely Satisfied!
June 6, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 6, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 5, 2014

"My agent, Linda, was very knowledgeable and very quick to respond to all my questions and help me with my quote."

Extremely Satisfied!
June 5, 2014

"A very thorough individual, excellent work."

Extremely Satisfied!
June 5, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
June 4, 2014

"The service representative was knowledgeable. He explained everything I needed to know about my new policy."

Extremely Satisfied!
June 4, 2014

"The customer service rep understood our purpose and our business. She was able to give us the best policy at the least amount of cost. She was able to set us up on a monthly plan, and we are very happy with the monthly plan payments that we have, so I feel the service was fantastic. She sent us the information about our coverage, our policy numbers, and made a commitment to send a policy in a PDF format to our email address. We are very pleased."

Extremely Satisfied!
June 4, 2014

"I was extremely satisfied based on how expeditiously the policy was facilitated. The quality of service was good by the individual who gave me the quote. Also the supervisor who issued the policy for me today was good. Thank you."

Extremely Satisfied!
June 3, 2014

"Efficient and clear."

Extremely Satisfied!
June 2, 2014

"It was fast, efficient and offered at the price that I was anticipating."

Extremely Satisfied!
June 2, 2014

"The sales rep was extremely professional and gave great customer service."

Extremely Satisfied!
June 2, 2014

"Your representative was very helpful and sweet."

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