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Hiscox Business Insurance Reviews

Real people. Real Hiscox reviews.


We ask small business owners to rate their experience with Hiscox. The reviews are collected and managed for Hiscox by ServiceTick an independent third party. You'll find good and bad reviews here so read on to see what our customers are saying about us.

"How satisfied are you with the service you've received from Hiscox?"

 


4.8 out of 5 - rating as of March 13, 2015

(12,003 Reviews)

Extremely Satisfied!
March 13, 2015

"She was very knowledgeable and yes, that is the most important thing."

Extremely Satisfied!
March 13, 2015

"Very responsive, thorough and everything was spelt out in minute detail to my satisfaction."

Extremely Satisfied!
March 10, 2015

"I had great service from Hiscox today."

Extremely Satisfied!
March 9, 2015

"It was relatively painless to execute the transaction because the individual that I spoke with was very responsive."

Extremely Satisfied!
March 2, 2015

"Quick and prompt service!"

Extremely Satisfied!
February 26, 2015

"Every question that I had was answered immediately and well."

Extremely Satisfied!
Febuary 25, 2015

This customer did not leave any additional comments.

Extremely Satisfied!
February 25, 2015

"The price was a good price and the person that I spoke to was very helpful and polite."

Extremely Satisfied!
February 23, 2015

"Very professional customer service and ease of going through the application."

Extremely Satisfied!
February 23, 2015

"Very professional customer service and it was easy going through the application."

Extremely Satisfied!
February 20, 2015

This customer did not leave any additional comments.

Satisfied!
February 19, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
February 18, 2015

"Professional service, great service."

Extremely Satisfied!
February 13, 2015

"Everyone was knowledgeable and nice."

Extremely Satisfied!
February 13, 2015

"Its fast, required very little input and the price was very reasonable."

Satisfied!
February 12, 2014

"She was fast!"

Extremely Satisfied!
February 12, 2015

"Great sales person very easy to sign up, very informative, and just basically was a breeze, again thank you so much, and like I said A plus sales person."

Extremely Satisfied!
February 9, 2015

"Very easy to get there and get it done."

Extremely Satisfied!
February 9, 2015

"A very clear, very efficient service given over the phone."

Extremely Satisfied!
February 6, 2015

This customer did not leave any additional comments.

Extremely Satisfied!
February 5, 2015

"I felt all my questions were answered. I got explanations on the things I wanted to know."

Extremely Satisfied!
February 5, 2015

"Extremely professional and they took care of my policy very quick."

Extremely Satisfied!
February 4, 2015

This customer did not leave any additional comments.

Extremely Satisfied!
February 4, 2015

This customer did not leave any additional comments.

Extremely Satisfied!
February 3, 2015

This customer did not leave any additional comments.

Extremely Satisfied!
February 2, 2015

"She was very helpful and very clear with instructions and what the policy clauses mean. Very happy all together with the clarity as well of her delivery and the questioning."

Extremely Satisfied!
February 2, 2015

This customer did not leave any additional comments.

Extremely Satisfied!
February 2, 2015

"Jorge was extremely helpful, answered all my questions. Pointed out coverage issues and really helped me to make a decision. Very efficiently."

Extremely Satisfied!
January 30, 2015

"The person was very courteous and informative. This is the second experience I have had. I had the same experience with the person who gave me the call."

Extremely Satisfied!
January 30, 2015

"The customer service was very good and explained everything in detail."

Extremely Satisfied!
January 30, 2015

"I was satisfied with the service today because she really answered all my questions. She helped me out when I was confused and she got me the insurance policy that I was really looking for. She did a great job."

Extremely Satisfied!
January 29, 2015

"The service was very easy to use, there were no wait times."

Extremely Satisfied!
January 29, 2015

"The agent was particularly patient with explaining all the details for me."

Extremely Satisfied!
January 28, 2015

"Dorothy was very knowledgeable and answered all my questions. Also ran my policy in a number of different ways, so that I could see the payment, and the price worked for me."

Extremely Satisfied!
January 28, 2015

"he agent is pretty good. Had a way of just breaking it all down and having all the different types of insurance that are available. Great customer service when you call and have questions. Kind of what made me decide to go with it."

Extremely Satisfied!
January 28, 2015

"Rashieda was very helpful, very clear and could answer all my questions."

Extremely Satisfied!
January 27, 2015

"The service was efficient and thorough."

Extremely Satisfied!
January 27, 2015

"I was multitasking when I went to your site and I got distracted. I appreciate the follow up call in the middle of my incomplete application to go ahead and walk me through the process because now as I am getting ready to get done today, I am actually able to check it off my list. So again, I appreciate the follow up call in the middle of an incomplete application."

Extremely Satisfied!
January 27, 2015

This customer did not leave any additional comments.

Extremely Satisfied!
January 26, 2015

"It was quick and easy to set up."<

Extremely Satisfied!
January 26, 2015

"It was quick and easy to set up."

Satisfied!
January 23, 2015

"Good customer service, she explained everything thoroughly."

Extremely Satisfied!
January 22, 2015

"Cathy provided great customer service and followed up with me in a timely manner."

Extremely Satisfied!
January 21, 2015

"Friendly customer service, great attitude, attentive."

Extremely Satisfied!
January 21, 2015

"Everybody was extremely helpful. I didn't have any knowledge about, you know, getting insurance for my business, and Rebecca, who actually helped me out and set up my whole quote, was very helpful. She took the time and explained everything in full detail to me. She was just really, really helpful. I'm glad that I have a policy in place. Thank you."

Extremely Satisfied!
January 21, 2015

"The price looks good and the agent was very knowledgeable and nice."

Extremely Satisfied!
January 20, 2015

This customer did not leave any additional comments.

Extremely Satisfied!
January 20, 2015

"My service today was really great. The person that was helping me did an amazing job explaining everything in detail and took time to listen to what I needed."

Extremely Satisfied!
January 19, 2015

"All the reps I talked to were very helpful and seemed knowledgeable. I was able to find the policy that worked for me. I'm spending a lot of time on the computer, which is ok, but thank you a lot for your help and your company."

Extremely Satisfied!
January 19, 2015

This customer did not leave any additional comments.

Extremely Satisfied!
January 19, 2015

"There was great speed in doing the quote and the purchasing of the policy. The representative spoke nice, clear English, it was easy to understand, made sure that I understood everything that I was doing to purchase the policy, and did a fantastic job explaining everything."

Satisfied!
January 19, 2015

"I was able to make payments rather than put down the whole lump sum so that really helps me out."

Extremely Satisfied!
January 16, 2015

"Chelsea was able to efficiently handle my request and answer my questions."

Extremely Satisfied!
January 16, 2015

"The agent was very helpful, knowledgeable, and courteous. I appreciate all her help."

Extremely Satisfied!
January 16, 2015

"The contact person was extremely helpful in handling my claim and my account. Thank you."

Extremely Satisfied!
January 15, 2015

This customer did not leave any additional comments.

Extremely Satisfied!
January 15, 2015

"The sales rep was knowledgeable. Everything was well done. Got me in and out quickly. Did not have to waste much time. Gave me the policy price that I wanted and liked."

Extremely Satisfied!
January 15, 2015

"I was provided with professional service. It was clear and the information that I got was useful."

Extremely Satisfied!
January 14, 2015

"This is the first time that I've purchased business insurance. The person that I spoke to, Angela, did a great job of addressing my individual questions and confirming my actual cover. She helped me make the right decisions about increases I needed to make in order to comply with the contract I was considering."

Extremely Satisfied!
January 14, 2015

"It was extremely good."

Extremely Satisfied!
January 13, 2015

"Very knowledgeable. She was very helpful, very caring, and serious. It was just a very nice experience altogether. It was very thorough."

Extremely Satisfied!
January 13, 2015

"Rasheida was so friendly in answering my questions patiently."

Extremely Satisfied!
January 12, 2015

"It was quick and easy. Kathy was very helpful with my decision, she helped convince me. It was all very thorough, your company. Thank you."

Extremely Satisfied!
January 12, 2015

"The service was quick... it was quick, very professional and accurate."

Extremely Satisfied!
January 8, 2015

"Very happy with the service I got today. You have a great team!

Extremely Satisfied!
January 8, 2015

"Customer service representative was very helpful. Answered all my questions."

Extremely Satisfied!
January 8, 2015

This customer did not leave any additional comments.

Extremely Satisfied!
January 8, 2015

This customer did not leave any additional comments.

Extremely Satisfied!
January 7, 2015

"Angela, the representative, was extremely helpful and knowledgeable. She made everything easy and fast."

Extremely Satisfied!
January 6, 2015

"It is so easy to spontaneously call you and acquire the exact insurance I need for my company. So, that's my reason."

Extremely Satisfied!
January 6, 2015

"Quick response, polite and clear from the representative."

Extremely Satisfied!
January 2, 2015

This customer did not leave any additional comments.

Extremely Satisfied!
December 30, 2014

"The website was easy to manage, it helped me to start and to complete the quote. When I called in, the rep was very professional. She was patient, she thoroughly explained and answered any questions. She suggested the professional liability to protect me and my Dad as well as having the protection for the business, so I really, really appreciated that."

Extremely Satisfied!
December 30, 2014

"The customer service representative helped me with everything that I needed."

Extremely Satisfied!
December 29, 2014

"She provided all the answers I needed."

Extremely Satisfied!
December 19, 2014

"Very prompt, courteous service. Very knowledgeable and very fast."

Extremely Satisfied!
December 12, 2014

"Very friendly and accurate customer service."

Extremely Satisfied!
December 12, 2014

"They exemplified excellent customer service. I work for an insurance company, but in health care. I would hire him in a second if he was in health care."

Extremely Satisfied!
December 12, 2014

"He answered immediately. The agent that I was talking to on the phone was very knowledgeable. Had answers to my questions, was very easy to understand, was very quick and very professional. It was a lot more painless than I thought to get the coverage I was looking for."

Extremely Satisfied!
December 12, 2014

"Super friendly, fast!"

Extremely Satisfied!
December 11, 2014

"The person we dealt with was quick, responsive and accurate."

Extremely Satisfied!
December 11, 2014

"Very caring, Very clear."

Extremely Satisfied!
December 11, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
December 10, 2014

"Great customer service and great pricing."

Extremely Satisfied!
December 8, 2014

"The person on the phone was very informative and yeah, very helpful."

Extremely Satisfied!
December 4, 2014

"It was done very straightforward and quick. No waste of time."

Extremely Satisfied!
December 3, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
December 2, 2014

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