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Hiscox Business Insurance Reviews

Real people. Real Hiscox reviews.


We ask small business owners to rate their experience with Hiscox. The reviews are collected and managed for Hiscox by ServiceTick an independent third party. You'll find good and bad reviews here so read on to see what our customers are saying about us.

"How satisfied are you with the service you've received from Hiscox?"

 


4.8 out of 5 - rating as of April 4, 2014

(11,143 Reviews)

Extremely Satisfied!
April 4, 2014

"The agent was very professional. He had a lot of insight on what I needed for the policy."

Extremely Satisfied!
April 4, 2014

"Informative and quick."

Extremely Satisfied!
April 4, 2014

"Your representative, Susan, was extremely informative. She was concise, and she was able to find the type of insurance coverage that I needed. She was very prompt in getting back to me with a cost, so I was very pleased."

Extremely Satisfied!
April 4, 2014

"The customer service representative was very efficient and friendly. They really helped me out. The price was right and it got done quickly."

Extremely Satisfied!
April 4, 2014

"Sherry was absolutely a wonderful patient. He explained everything in a professional manner, so made me confident to buy the policy."

Extremely Satisfied!
April 4, 2014

"Very simple, straight forward, and easy."

Extremely Satisfied!
April 4, 2014

"Well, it was easy and not very cumbersome."

Extremely Satisfied!
April 4, 2014

"The representative gave me detailed information, and gave me various options for and what might work best for me and my business. She delivered outstanding service and I appreciate it."

Extremely Satisfied!
April 4, 2014

"Linda was very comprehensive and professional in delivering the quote, and in explanning the policy and it's limitations."

Extremely Satisfied!
April 4, 2014

"It was very easy to do on-line. It seemed almost too easy, so I called customer service to make sure I was not missing anything. Customer service was extremely helpful. They helped me through the rest of the process and answered all of my questions. They made me feel comfortable with proceeding to check out."

Extremely Satisfied!
April 4, 2014

"Every question I had was answered. The responses were quick and getting it taken care of was extremely quick and efficient. The prices were reasonable and there was a payment plan offered, very satisfying."

Extremely Satisfied!
April 4, 2014

"Susan was very informative and courteous. She really helped me out."

Extremely Satisfied!
April 3, 2014

"Quick, inexpensive, and courteous. Thank you."

Extremely Satisfied!
April 3, 2014

"Questions that I asked were answered responsively and with very good detail. From that stand point, I am very, very satisfied."

Extremely Satisfied!
April 3, 2014

"Wanda was fair with us. I was very pleased with her knowledge level and response to my call backs."

Extremely Satisfied!
April 3, 2014

"The sales representative was very helpful and able to explain most of my questions She was very helpful in getting my insurance policy purchased and completed."

Extremely Satisfied!
April 3, 2014

"They provided good information and service. Quick service."

Extremely Satisfied!
April 3, 2014

"Friendly customer service."

Satisfied!
April 3, 2014

"Linda, my agent, was very helpful and very responsive. Always quick with the responses and very clear in the conversation."

Extremely Satisfied!
April 3, 2014

"Linda was very professional and efficient."

Satisfied!
April 3, 2014

"Efficient and they seemed to answer questions quickly to provide a quote."

Extremely Satisfied!
April 3, 2014

"I just had a transaction with Sherry. She was incredibly efficient and incredibly knowledgeable. Just right to the point, exactly what I needed. So it was excellent and to the point, a very focused transaction. Thank you."

Extremely Satisfied!
April 3, 2014

"Sarah was very helpful, quick and easy. Got it all done quick quick. Thanks."

Extremely Satisfied!
April 3, 2014

"I was very satisfied with the knowledge of the person who worked with me. She worked with me very well, and I appreciate it."

Extremely Satisfied!
April 3, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 3, 2014

"The representative was very nice and knowledgeable. She explained everything."

Neutral
April 3, 2014

"I don't even know why I'm getting the survey. I'm just waiting for someone."

Extremely Satisfied!
April 2, 2014

"Sherry was great. She did everything and answered all my questions."

Extremely Satisfied!
April 2, 2014

"We had a very great experience with the representative that helped me out today."

Extremely Satisfied!
April 2, 2014

"I thought that everyone listened to me and gave me exactly what I needed."

Extremely Satisfied!
April 2, 2014

"The agent was very pleasant. She was able to help me very quickly, and the price was very reasonable for insurance. The monthly payments are a nice option, to be able to have that feature is great."

Satisfied!
April 2, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 2, 2014

"Your customer service agent was very friendly and helpful. She was able to explain the technical knowledge of insurance for me. Yes, quick and helpful. Thank you."

Extremely Satisfied!
April 2, 2014

"Good speed of response and quickness in answering my questions."

Extremely Satisfied!
April 2, 2014

"Great customer service and a reasonable quote. Especially Susan, who actually helped me find out about the policy I needed."

Extremely Satisfied!
April 2, 2014

"The representatives were very helpful and very patient. Very informative with the questions that I had."

Satisfied!
April 2, 2014

"Sherry was very, very helpful informing me of all the options that I had at Hiscox Insurance. I really appreciate how open and honest she was and how efficient. She got to the point. I really appreciate it. So, thank you to her for that."

Extremely Satisfied!
April 2, 2014

"I am happy because the customer service agent was clear and knowledgeable."

Extremely Satisfied!
April 2, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 2, 2014

"I want to thank Hiscox for the service they provided me today. I was able to purchase a policy very quickly and efficiently for a good price."

Extremely Satisfied!
April 2, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2014

"You guys provide an excellent insurance service at a very, you know, competitive price. I hope I never have to file a claim, you guys... knock on wood. You give some business owners peace of mind. I'm glad you offered our service."

Extremely Satisfied!
April 1, 2014

"I worked with Sherry. She was very, very helpful in answering all the questions that we had on multiple occasions. I was able to call her and reach her. If I did not reach her, she actually returned my calls. She was very helpful in supplying all the information and she guided us through the process. It was really a relatively easy process."

Extremely Satisfied!
April 1, 2014

"I thought that the representative was very informative and very efficient. She knew what she was doing."

Extremely Satisfied!
April 1, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2014

"Sherry was just really professional. She helped me get done what I needed to get done today. I am getting liability insurance for my business, and she asked me everything I needed very clearly. I feel that she is there doing her job perfectly. Great service. Thank you."

Extremely Satisfied!
April 1, 2014

"Excellent service. Quick. Right on the money. Dave asked me the right questions. Could not have been more satisfied. Did not even take ten minutes to get the whole thing completed. A great service."

Satisfied!
April 1, 2014

"Everything went fine. They helped me understand the concepts, she was very patient, she explained many different points, and she was great."

Extremely Satisfied!
April 1, 2014

"The customer service rep was awesome."

Extremely Satisfied!
April 1, 2014

"I initially called in and was able to fix things on the account and reactivate it, all with intelligence."

Satisfied!
April 1, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
April 1, 2014

"The agent that worked with me, Linda, was very knowledgeable. She was very efficient. She provided great advice and recommendations, and it was a fast, easy, quick process. I really appreciate her customer service."

Extremely Satisfied!
April 1, 2014

"The questions were clear. I was able to answer and able to get the insurance very quickly."

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