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Hiscox Business Insurance Reviews

Real people. Real Hiscox reviews.


We ask small business owners to rate their experience with Hiscox. The reviews are collected and managed for Hiscox by ServiceTick an independent third party. You'll find good and bad reviews here so read on to see what our customers are saying about us.

"How satisfied are you with the service you've received from Hiscox?"

 


4.8 out of 5 - rating as of January 16, 2015

(11,949 Reviews)

Extremely Satisfied!
January 16, 2015

"Chelsea was able to efficiently handle my request and answer my questions."

Extremely Satisfied!
January 16, 2015

"The agent was very helpful, knowledgeable, and courteous. I appreciate all her help."

Extremely Satisfied!
January 16, 2015

"The contact person was extremely helpful in handling my claim and my account. Thank you."

Extremely Satisfied!
January 15, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
January 15, 2015

"The sales rep was knowledgeable. Everything was well done. Got me in and out quickly. Did not have to waste much time. Gave me the policy price that I wanted and liked."

Extremely Satisfied!
January 15, 2015

"I was provided with professional service. It was clear and the information that I got was useful."

Extremely Satisfied!
January 14, 2015

"This is the first time that I've purchased business insurance. The person that I spoke to, Angela, did a great job of addressing my individual questions and confirming my actual cover. She helped me make the right decisions about increases I needed to make in order to comply with the contract I was considering."

Extremely Satisfied!
January 14, 2015

"It was extremely good."

Extremely Satisfied!
January 13, 2015

"Very knowledgeable. She was very helpful, very caring, and serious. It was just a very nice experience altogether. It was very thorough."

Extremely Satisfied!
January 13, 2015

"Rasheida was so friendly in answering my questions patiently."

Extremely Satisfied!
January 12, 2015

"It was quick and easy. Kathy was very helpful with my decision, she helped convince me. It was all very thorough, your company. Thank you."

Extremely Satisfied!
January 12, 2015

"The service was quick... it was quick, very professional and accurate."

Extremely Satisfied!
January 8, 2014

"Very happy with the service I got today. You have a great team!

Extremely Satisfied!
January 8, 2015

"Customer service representative was very helpful. Answered all my questions."

Extremely Satisfied!
January 8, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
January 8, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
January 7, 2015

"Angela, the representative, was extremely helpful and knowledgeable. She made everything easy and fast."

Extremely Satisfied!
January 6, 2015

"It is so easy to spontaneously call you and acquire the exact insurance I need for my company. So, that's my reason."

Extremely Satisfied!
January 6, 2015

"Quick response, polite and clear from the representative."

Extremely Satisfied!
January 2, 2015

This customer did not leave any additional comments.

Extremely Satisfied!
December 30, 2014

"The website was easy to manage, it helped me to start and to complete the quote. When I called in, the rep was very professional. She was patient, she thoroughly explained and answered any questions. She suggested the professional liability to protect me and my Dad as well as having the protection for the business, so I really, really appreciated that."

Extremely Satisfied!
December 30, 2014

"The customer service representative helped me with everything that I needed."

Extremely Satisfied!
December 29, 2014

"She provided all the answers I needed."

Extremely Satisfied!
December 19, 2014

"Very prompt, courteous service. Very knowledgeable and very fast."

Extremely Satisfied!
December 12, 2014

"Very friendly and accurate customer service."

Extremely Satisfied!
December 12, 2014

"They exemplified excellent customer service. I work for an insurance company, but in health care. I would hire him in a second if he was in health care."

Extremely Satisfied!
December 12, 2014

"He answered immediately. The agent that I was talking to on the phone was very knowledgeable. Had answers to my questions, was very easy to understand, was very quick and very professional. It was a lot more painless than I thought to get the coverage I was looking for."

Extremely Satisfied!
December 12, 2014

"Super friendly, fast!"

Extremely Satisfied!
December 11, 2014

"The person we dealt with was quick, responsive and accurate."

Extremely Satisfied!
December 11, 2014

"Very caring, Very clear."

Extremely Satisfied!
December 11, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
December 10, 2014

"Great customer service and great pricing."

Extremely Satisfied!
December 8, 2014

"The person on the phone was very informative and yeah, very helpful."

Extremely Satisfied!
December 4, 2014

"It was done very straightforward and quick. No waste of time."

Extremely Satisfied!
December 3, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
December 2, 2014

"Courtney was very informative on all the services and products that you all provide. He was very informative in responding to the questions that we had for him, thank you very much for your services. You have a great day."

Satisfied!
November 24, 2014

"The process of obtaining insurance was very easy."

Extremely Satisfied!
November 24, 2014

"I appreciated the immediate service I got and was able to get the policy I needed immediately. That was a lot easier than what I had to go through last year. Thank you."

Satisfied!
November 17, 2014

"The process of obtaining insurance was very easy."

Extremely Satisfied!
November 14, 2014

"Very professional and very fair."

Extremely Satisfied!
November 12, 2014

"The on-line and telephone service were very timely. It was easy to understand the policy and the follow through from the adviser and underwriter. The final enrolment was very easy."

Extremely Satisfied!
November 12, 2014

"I was very happy with Jose who helped me through the process. I was happy with the amount of money that I have to pay, I think it is very reasonable. He was very responsive to my questions."

Satisfied!
November 12, 2014

"The agent was extremely professional, and we were able to start a new policy again and finish."

Extremely Satisfied!
November 10, 2014

"The person who helped me, Jorge, was very knowlegable and did a good job helping me."

Extremely Satisfied!
November 6, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
November 6, 2014

"I got a person in a reasonable amount of time who attended quickly to my issue in a professional and courteous manner."

Extremely Satisfied!
November 5, 2014

"Great customer service, prompt, and very fast in proceeding with my request."

Satisfied!
November 5, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
November 5, 2014

"The person I talked to, her name was Cathy, was very personable. She was very professional and had a nice balance. I felt like she was thorough, and when I had questions, she was willing to answer them. She handled the phone call and our conversation very professionally."

Extremely Satisfied!
November 4, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
November 3, 2014

"I spoke to Jorge who picked up the phone in less than a minute instead of being on hold. He told me everything that I needed to know and I signed up."

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