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Hiscox Business Insurance Reviews

Real people. Real Hiscox reviews.


We ask small business owners to rate their experience with Hiscox. The reviews are collected and managed for Hiscox by ServiceTick an independent third party. You'll find good and bad reviews here so read on to see what our customers are saying about us.

"How satisfied are you with the service you've received from Hiscox?"

 

Extremely Satisfied!
September 12, 2014

"I felt that the agent who dealt with my insurance was very professional and polite... not obnoxious and provided good follow up. He is just a very professional guy."

Extremely Satisfied!
September 12, 2014

"The agent was knowledgeable and efficiently got the policy for me. So, I am good."

Extremely Satisfied!
September 11, 2014

"The representative was able to answer all of my questions. I think I got really good coverage, and I am sure I am going to enjoy having the service with Hiscox."

Extremely Satisfied!
September 11, 2014

"The process was very straightforward, very thorough and very easy."

Extremely Satisfied!
September 11, 2014

"It was quick and easy."

Extremely Satisfied!
September 10, 2014

"It was super friendly and knowledgeable, and it was really clear."

Neutral
September 10, 2014

"It was difficult to go through all the questions and options over the phone. Maybe in the future I could look on screen while she is providing the options, it would be easier."

Satisfied!
September 10, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
September 9, 2014

"He was just very thorough, spoke very clearly, and explained things that I didn't understand because I am new to this type of insurance. She was just really helpful and knew what she was doing."

Extremely Satisfied!
September 8, 2014

"The explanation of the different policies met my needs. It was fully explained. Holly did an outstanding job."

Extremely Satisfied!
September 8, 2014

"I felt that the person was very professional and very helpful."

Extremely Satisfied!
September 5, 2014

"Dorothy was knowledgeable and professional. Just very helpful all around."

Extremely Satisfied!
September 5, 2014

"It was easy to complete a quote, and the customer service was fantastic."

Extremely Satisfied!
September 5, 2014

"He was very responsive and called me back at the agreed upon time."

Extremely Satisfied!
September 5, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
September 5, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
September 5, 2014

"The person who answered the phone was really, really helpful. He assisted me on the questions I had, and it was successful."

Extremely Satisfied!
September 5, 2014

"She explained the policies, renewed my quote and talked me through everything. Thank you."

Extremely Satisfied!
September 5, 2014

"The agent who worked with me today was very clear in explaining all aspects of the policy... coverage, payment and renewal."

Extremely Satisfied!
September 4, 2014

"The agent who worked with me explained everything thoroughly. Everything went quickly. I appreciated her expertise in the area, and I was able to conclude everything I needed to get done in an efficient and productive way. It was very nice."

Extremely Satisfied!
September 4, 2014

"Dorothy was very helpful. She expedited my requests quicker than anybody I had ever dealt with."

Extremely Satisfied!
September 4, 2014

"I thought that she was very polite when I called her yesterday. She helped me and I called her back today. She was a great person."

Satisfied!
September 4, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
September 4, 2014

"The customer service representative was very knowledgeable of the product, and very patient."

Extremely Satisfied!
September 4, 2014

"The representative was knowledgeable, answered all my questions, and was polite."

Extremely Satisfied!
September 3, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
September 2, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
September 2, 2014

"Very fast and knowledgeable."

Extremely Satisfied!
September 2, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
September 2, 2014

"It was quick, easy and effective. Thank you."

Extremely Satisfied!
September 2, 2014

"Both this gentleman and the gentleman that I spoke to when I first got the quote were very, very understanding and very patient. Explained everything really well. Thank you."

Extremely Satisfied!
September 1, 2014

This customer did not leave any additional comments.

Extremely Satisfied!
September 2, 2014

"Very helpful, informative and efficient service. Charlene was excellent."

Extremely Satisfied!
September 2, 2014

"The people I dealt with were very competent. They had all the answers. I did not have to think about anything or go do research. They were very pleasant to deal with."

Extremely Satisfied!
September 2, 2014

"The website and Jorge, your associate, did a fantastic job answering any and all questions. At this time, I am completely satisfied."

Extremely Satisfied!
September 2, 2014

"The operator was friendly, knowledgeable, and answered my questions. It was completely thorough, they gaveme a clear understanding of the policy, what it didn't include and what it did include."

Extremely Satisfied!
September 2, 2014

"I have found that both times I called, the representatives on the phone were able to answer questions."

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