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Contact us

Small business insurance direct inquiries

General inquiries and existing customers

Tel: 866-283-7545 (Mon-Fri, 8am-10pm EST)
Write: Hiscox, PO Box 1524, Chesapeake, VA 23327

Get a Quote or buy a Hiscox policy

Tel: 888-202-2973 (Mon-Fri, 8am-10pm EST)

Making a small business claim

Please have your policy number at hand to help us deal more quickly with your claim. Visit our claims page for more information.

Tel: 866-424-8508


Insurance broker inquiries


If you are an insurance broker and have a question about our products and services please contact:


Hiscox Inc.
711 Westchester Avenue
Suite 402
White Plains, NY 10604

Tel: 914-273-7400
Fax: 914-273-4716


Brokers or their clients – making a claim

If you are a Hiscox policyholder with a claim and you have purchased your policy through an insurance broker, please consult your insurance policy for how to report a claim. If in doubt, please notify us of your claim by sending an email with your policy number and claim information to:


Broker complaints

Your views are important to us and if we do not deliver to the high standard of service you should expect from Hiscox, or if we make a mistake, we want to know. If you are a US broker and would like to make a complaint please email us at

Media/Press inquiries


If you have any media or press inquiries please contact:


Hunter Hoffmann
Head of US Communications

Tel: 646-442-8341